My experience was very good with Derek and Doug and the company! They know what theyre doing! Im very very very happy! They are keepers dont let the good ones like them leave! Theyre doing a good job in the field. I almost went with another company but they came by and impressed me. Cant wait to save I am giving you guys more customers soon!
My experience with Derek Moore has been exceptional! His passion for what he does shines through in every conversation we’ve had. You can tell he really loves what he does! Derek is always extremely professional and personable and it is a pleasure talking with him. It is clear that he not only is amazing at what he does, but he also truly cares about his clients and his job more than anything and is always willing to go the extra mile to to help his clients. I would recommend United Better Homes to anyone because of how much care Derek Moore has put into this business.
I absolutely love that United Better Homes is all about serving their customers, and their community with honor, integrity and generosity! Theyre running an amazing charity event that will provide a good Christmas to local needy families, as well as a food drive for the less fortunate! Spread the good word: you can donate much needed non-perishable food items by dropping them off at their Central Falls office, or you can hand it off to one of their solar specialists while you find out just how much money you could be saving, while also helping the planet! Everybody wins!
United Better Homes helped me to lower my electric bill, switching to solar was one of the best decisions we have made so far. The sales rep Mark was punctual and straight to the point, he was respectful and gave me a clear understanding of what happens when you decide to work with this business. Fair pricing, and great customer service.
Thanks to Derek Moore of United better homes solar, my family and I decided to have solar installed on our home and it was the best decision we have ever made. Derek was extremely professional, courteous and thorough.He is a wealth of knowledge and we cannot thank him and his team enough for the amazing job that they did. If you are ever considering using solar I highly recommend United better homes solar, ask for Derek! Thank you again for all of your help!
Bella was amazing! I was incredibly happy with her work! She’s the best solar professional & very kind! I felt confident in her abilities & did not have a doubt in my mind that she would make things perfect! Will definitely refer her to my friends!
I absolutely love coming here! Not only is the service efficient and professional, but one associate- I believe her name is Izabella- is beyond kind and extremely helpful. She made my visit extremely quick and worth while! United Better Homes has some of the best associates I’ve ever encountered!
Walter Negron was excellent in educating us about our solar options and what would be best for house. We were even able to get window quotes completed and was cheaper than others we have inquired about. Thank You for the professional service.
Family owned business that actually cares about its customers and its people. Professional, responsive and honest, you cant ask for a better contractor. So glad to have gone with United Better Homes. HIGHLY recommended.
Derek is awesome. Great experience and service. He always make sure to explain things well and answers my questions. I can trust that things will be done right and the company is very responsive.
Had an incredible experience with United Better Homes! Not only was the process speedy and quality work, but I was also well serviced! Bella in particular was amazing and if I can keep getting service like that I will be happy to come back!
Bella helped us save money on our electric bill by going solar. We love our system so much!! If you’re looking into solar, she is one of the best.
Was calling around to seek quotes for some window and solar work. The young lady, Bella, was very helpful and knowledgeable on your products. Havent made up my mind, but I am definitely considering using your company in the future.
I had my solar project done with this local company. I could not be happier with the finished product! Only regret, wish I got even more panels to save more$$$ with the new fuel costs! Their people from sales to installation were able to answer all my questions and were extremely proffesional, polite, and knowledgeable
Walter was excellent! He was able to explain the service very clearly to understand. He made sure I received the best options that would work with me. I highly recommend working with Walter from United Better Homes. 💫💫💫💫💫
United Better homes have the most amazing employees ever, especially Mr. Watson. Very professional business that value their customers and work hard to ensure the best service is given. Mr. Watson was very responsive and informative.
Never thought me and my husband would go solar. The professionalism, knowledge that we received from Walter Negron made the process easy and definitely worth it. We are so happy we made the switch thanks again Walter.
They were very good and able to do everything we needed! I think it is good to go solar, I recommend all my friends and family to do the same. Doug and Derek were great!
Just recently I had met with Walter Negron about the solar program and he was very professional and patient to help me understand. We are going green!!! Im so happy to work with him and his team. Thank you United Better Homes
I have been very pleased with this company. Will Watson was very helpful in every way. He was very courteous, polite, an knowledgeable. I would definitely ask for him again .
I am very happy with the service I received from United Better Homes, Will Watson was very helpful and professional. The company offers many services, I will definitely be returning to United Better Homes for future needed services. Highly recommend!
I am thinking about going solar. I called the company and spoke to a woman named Bella. She really knew her stuff. I was very impressedand won’t hesitate to use them
Was greeted by a delightful woman named Izabella. She was very personable and went in to great detail about the service. Would highly recommend this company, the employees know their stuff.
I have nothing but good things to say about United Better Homes. Their service and speed to complete our project was immaculate. Grant was very helpful in the process, would recommend!
SUCH GREAT SERVICE! And the best customer service as well. My home has never been better.
We were looking at getting our windows done and some solar panels installed. Izabella was very helpful, professional and knew her products. We are considering your company with our future upgrades, because you treated us like family just over the phone.
Had the pleasure meeting derek for solar. Very personable and knows his stuff. Helped with any questions or updates along the way and was quick to respond. Would buy solar again from united better homes. Thanks derek!
Was a pleasure to work with Felipe today, he explained everything very well to me and made sure to answer and questions I had … Me and my family will be using United Better Homes for all our home needs from here on out!!
Will Watson was very informative and showed extensive knowledge of all products! Great company overall.
Derek was great answering all our questions regarding solar and extremely knowledgeable in his field.We are considering solar and will most definitely go thru better homes company
Started working with Doug and Derek on our solar project and they were great and knowledgeable. 5 stars!! Ok
Spoke to Felipe and Doug they were awesome and very knowledgeable about solar. Would 100% recommend.
Will was very helpful and his experience was demonstrated through his work. 10/10 would recommend
I am thinking of going solar. I called and spoke with Bella who was absolutely awesome and very knowledgeable and helpful. I’m huge on customer service and my experience was above and beyond.
Pleasure to work with these guys. Great customer service and work! Very professional and accommodating.
I was very satisfied with the service provided by this company and was very impressed with the professional courtesy provided by Will. I would highly recommend this company to anyone looking for these services
If you are going solar, this is the company to do it with. This was one of the best customer service experiences I’ve ever had. And I’d like to thank Bella for that service.
If you are contemplating going solar, this is the company to do it with. They have some amazing solar specialties, such as Bella, who are very knowledgeable in the current programs here in Massachusetts and Rhode Island.
Derek is an outstanding member of my community and when Im ready for solar I wont hesitate to reach out to him
Izabella Russel was extremely responsive and was beyond professional. The process was easy and comfortable!
Derek is professional, respectful, and a great salesman. I look forward to working with United Better Homes in the future!
Will was very friendly and helpful! I had a great experience! 😁
Felipe came by and spoke to our family and was super professional ! Will be recommending to my friends and family.
If you are looking for a company to replace your roof, windows, siding or adding solar to you home these guys are phenomenal. I originally called to have solar installed and then decided that since the house was older I should replace the windows Eddie and Steve were great, took measurements and explained everything to us . Well when they came to replace the windows we had a huge problem our original contractor never flashed the windows correctly, so after 29 years of water getting behind the windows we learned that basically the house had never been wrapped and due to this the sides of the house were literally rotted away under the siding. The window crew called and Eddie and Steve came right out and looked at the damage calmed us down and with in a week had the materials to basically rebuild our house . These guys were not only efficient but treated us like we were family. We have the solar going in next week and I can say that these guys have gone above and beyond an I don’t normally recommend companies but this time I have too one word phenomenal
Jessie doing a great job on his presentation of the product, I will recommended to others.
United Better Homes installed solar panels on our home in mid-April. Knowing little about the process, and having an overwhelming amount of questions concerning the project and financing, we relied on Steve Russell who confidently guided us through this new technology. He explained in detail what to expect, got his team of installers on the job, and our home has enjoyed effective solar power from that day forward.Uniteds team of installers were congenial, professional, and engaged in their work. They also had good suggestions about where the battery and inverter would be best installed for future maintenance, if needed. The installation crew all worked exceptionally well together, removing all packaging and debris so our home looked neat when the job was complete.This project had a lot of legs with respect to installation, setup, communication with our public utility and battery representative, software application setup, and financing. During each phase, I contacted Steve with a question or two (usually via text). Steve always responded almost immediately with a text or phone call. If he needed to gather further information to address a question, he kept us updated with his progress.I recommend United Better Homes for your future solar project because our experience with United was so positive.
I had not 1, but 2 houses that needed a new roof. I had contact the my contractors the whole time. One house went thru an insurance claim, which took a while to get all that straightened out. Ryan took care of that. we kept in contact the whole time. Roof installation day. I was amazed at how quick and professional they were. All trash, shingles, etc was picked up and cleaned before they left, dumpsters were full. It was a cooler day that day, but, they still all worked so hard. I give them 5 out of 5 stars. And if i ever need other work done, they will be the one i call. Thanks everybody :)
I had the pleasure of working with Izabella and she was very professional, kind and friendly! Made my experience great, I will definitely be recommending your company.
This company actually cares about their customers, the work they do, annd their employees! For solar, roofs, or any home improvement, United Better Homes is the no-brainer pick!
Bella is awesome! If you are going to go solar, go solar with Bella!!
Walter Negrón, My Solar guy is extremely knowledgeable in solar and all the insentitives available to rhode Island customers. He explained the process with such ease and made me super comfortable with making the energy switch. I highly recommend this company as they are legit and local. Walter is super responsive as well as professional. They take care of all your roof and solar needs. I will be recommending to all my family and friends. @unitedBetterHomes
We have recently completed a roof and solar project with United Better Homes back in December and every aspect of the process was performed wonderfully and professionally. Our main contact person, Steve, guided us and kept us updated every step of the way. And whenever we had a question, he was easy to reach and responded quickly. Steve and his company go well above and beyond to make sure you’re taken care of. As for the projects, they couldn’t have gone any smoother. The roof was scheduled a few days out and installed all in one day. Crew was efficient and cleaned up really well. And to this day no issues at all. The solar was a longer process (inspections, permits, install, etc) but we were always informed on the status of things. Install again was great and smooth and now we’re looking forward to our first year with solar. Thank you again to Steve and company for doing an outstanding job.
Highly recommend United Better Homes! The BEST company for your home. We had our roof replacement and everything came out excellent!
This company is great! I asked many questions because I’m new to solar and they answered them all. My friend who lives down the street from me is interested and I’m definitely going to refer them to her!
If you want to go solar, Isabella is the best!!!!
These guys did a great job replacing my roof and the process was fast. They even filed the storm damage claim for me with my homeowners insurance.
They were wonderful to work with, very respectful, did a great job and overall left my property cleaner than they found it. Would 100% Recommend them to my family, friends, and clients!
Derek is extremely helpful and knowledgeable
* Added 1 star and changed my review a bit after a second call with the owner Eddie. 1st conversation I believe he reacted poorly just to being shocked/unaware of all the issues and might have felt attacked by me asking for an ETA for when things would be out of my driveway. (hey we are all human so i can understand this and adjusted my review to be more fair/up-to-date).My experience:I had rooftop power contract with this company to redo my roof in Boston starting in October and now it is the end of January. They attempted to tentatively schedule without having an approved permit; so things took a lot longer with everything taking up my driveway. I canceled the contract (Thanks for Scott Brown at Rooftop allowing me to do so and being extremely professional all the way through).I spoke with the owner after i posted this review and he admitted things didnt go as plan. My experience was still a negative one on the basis of not knowing what was happening and having my driveway occupied for a week with their materials-it is important for me to be honest and change my review based on the conversation i had with him (he did not want the review changed and ultimately just wanted to clear the air); so the right thing is to add a star and give him kudos for this as it does change my perception about his company and obviously he does care about customers/potential customers.If you do decide to work with them here are some helpful tips:Get a timeline and ask them for the approved permit prior to scheduling any work being done (I only asked them for this 1 day before scheduled day - learning that they tentatively schedule without having the permit approved). If I had done this and kept on top of them perhaps things could have gone better.
The experience I just recently had with this company is beyond 5 stars. World class, the best!!! Simon and Cesar did my entire window replacement and frame repair job and it they went above and beyond. Class company from top to bottom couldnt be beyond happier. They have quality products and do great work, very professional, great craftsmanship, these guys take pride in doing their job very professional, very clean and great people and they went above and beyond for the duration of my project (15 window replacement job) I am beyond thrilled and happy to do business with this company and in the future Eddie I know you guys will come through if and when I have other projects in mind with other properties I own. Thank you and I cant thank your guys enough. GOD BLESS!!!
Inquired about getting my roof redone and the folks were very honest and overall just good people. Couldn’t recommend them more!
Just moved to a new house, and was looking to get a quote on a patio door replaced. They were adamant that both homeowners be home during the walkthrough. After explaining that our family dynamic is one to allow me, the wife, to make judgement calls without my husband, I still was pressured to find a time where my husband could be at the quote. I was under the impression that a tech would come out, measure, and provide a quote, giving me a few days to sleep on it to compare other quotes from other companies. During the confirmation phone call, I was told that the quote was not flexible, and that I would need to either agree to services then and there or not, and again was told that we should find a time for the at home walkthrough that my husband could be present for. This is not how most companies run their quote services, and I was thoroughly disappointed that I felt pressured to schedule this so that my husband (who works weird hours) could make it. Ended up cancelling the consultation walkthrough and measurement then and there. It is 2021. Wives can make judgement calls, too.
I entered into a contract with UBH in June 2017 to replace my bay window. In May 2020, the arms that attach to the crank on one of the casement windows failed to operate. Since I had a warranty, I contacted UBH to replace the part. They sent an employee named Paul. He removed the defective part but realized he did not have the correct replacement part. He left with the defective part and said he would be back in a week. I called the following week and a woman in the office claimed she ordered the the part but it was currently on backorder. I kept calling the office because they never reached out to me to let me know what was going on. In July, they sent an employee but unfortunately it was still the wrong part. In August, I was told to contact Alside in order to get the correct part. Since my contract was with UBH, Alside requested that I get the factory order number so that they could determine the correct part number. I contacted Brian at UBH and asked him to pull my paperwork. Two days later he claimed he did not pull the paperwork. At this point I needed help and was thinking about contacting the BBB or the Attorney Generals office. I reached out to UBH as a final attempt for help and Brian set up an appointment on 9/9 with Ed so that this matter could be settled. Michael Russ showed up instead and removed the part from the functioning casement window, drove to the Alside warehouse and was able to locate the correct part and fix the window. I had to wait 4 months with an inoperable window and then pay $125 for this unfortunate situation that could be solved in 2 hours. I dont like to leave negative feedback but this was such a stressful ordeal that I feel the need to make people aware of what can happen if anything goes wrong in the future.
United Better Homes was a pleasure to work with. They were extremely responsive to all our questions and the final product is beautiful! I highly recommend for any home improvement projects, especially if you are considering quality window replacement that will last a lifetime.
We had a fantastic experience with United Better Homes. Their estimate was very reasonable and they took their time to answer any and all questions. Ed made a thorough evaluation of the work to be done on our roof and the job was completed in one day. I can’t say enough about the workers who did the job. They were amazing and left the property just as they found it. Any questions I had were addressed immediately. I highly recommend United Better Homes for your next home project.
Eddie was amazing to work with as my sales person. He really new his craft, help us pick out a great door. Windows look great installation of the windows went smoothly. Very happy customer
Solar system installation, and service.
Ed was great. Always clear and professional. Finished replacing 3 of my windows in under an hour. Customer service was timely and kind. Excellent all around.
We would highly recommend United Better Homes. We used them for a porch renovation and a new deck installation. Eddie was excellent to work with thru the entire process! Everyone on the job site was professional and just great! They moved fast and we couldn’t be happier with our new 3 season room and the deck!
I met with Anderson and they gave me a 4 hour presentation on windows. My friend Christine laughed and gave me Eddies cell phone number. Eddie came to my home on a Sunday gave me a quote it was almost half of the Anderson quote. I gave him a deposit he ordered the windows and 6 weeks later they were installed. I would highly recommend Eddie. He was professional not pushy and reasonably priced
Great experience from start to finish. Very knowledgeable and courteous staff. They werent the lowest price quote I received but by far the best quality and warranty, which is why I went with them. They also offer amazing financing plans which allowed me to complete the entire project at once as I had hoped. Highly recommended.
The work was of superior quality and the workers were efficient, friendly, and highly skilled.
Exactly what I had hoped for. Fair quote, great craftsmanship, and complete in a timely manner.
Great job installing the windows very happy!
Excellent Job
I got Bens contact info from a Facebook review and I decided to call as I had information about Solar. Ben was very professional and knowledgeable and answered all my question. He was a great representative of the company and look forward to doing bussiness with United Better Homes.
United Better homes is a great company. Grant Saiz is very knowledgable and really knows how to take care of the clients interest.
Grant Saiz walked me through the process of going solar. I would recommend UBH 10/10 times. I look forward to doing business again.
My interaction with Bella Russell exceeded my expectations. I would certainly turn to Bella when I’m able to utilize her services.
United better homes helped me transition to solar! it’s the best thing i’ve done since getting my house! thank you Walter !! you sure know your stuff! thanks for being patient with all my concerns and responsive at all times!
Grant Saiz was so professional and really sold me on his pitch! Very knowledgeable. Really great company too, doing a lot of good for the community.
I had a great experience with them and will continue my relationship with them in the future.
I went solar!! and had the best representative. Walter and his team really pushed this home project and focused on our specific needs. Thanks to everyone who helped every step of the way!
Very professional and thorough
Ben was an absolute blessing when my family needed information about solar. He was very informative and straight forward and answered all of our questions. With employees like this I highly recommend this company.
Solar Steve and Bella are the dream team! They are both very knowledgeable and friendly.
Punctual and knowledgeable sales team provided me with easy to understand cost return and environmental benefits of going solar. I’m so happy to know Grant and the group at United Better Homes and look forward to upgrading my home.
Bella came to my home to talk to me about the energy crisis with National Grid. If you are looking into solar, Bella and UBH are the ones to talk to!
Wife and I decided to do solar panels a couple years ago. But this year I talked to Jesse and his team from United better homes and he made it so much easier than any of the other companies From the first sit down going over saving to loan application to Helping me with my roof. If I need to ask a question I could just text or call him and he get right back to me. I like this company and how easy it was on me I want to go over windows in my house next.
Excellent