I was referred by a friend. I have been using a CBD oil to help with pain management but overtime the pain got worse and the oil did less and less. I was told to see Squire. Nice guy. Very personable. He recommended a tincture which was twice as strong and less expensive then what I was using. Thank you Squire.Then there was Lia. She was so sweet and down to earth. She answered a few more questions and made me comfortable with my purchase. She told me about other products that Utopia offered. Great experience. Thank you Lia.Bottom line. The tincture worked overnight. Thank you Utopia.
Been going here for the cool stuff since I was underage. Stayed for the adult themed items;) the ONLY reason I give 3 stars is because I LOVE LOVE L O V E their clothes but they do not come in fatty:( please add some type of plus size even if its like 1 skirt
I had the best experience tonight at Utopia with Lia. I have had my belly pierced 20 years ago and took it out for a medical procedure. After 1 week of leaving it out, it needed to be stretched/tapered which was performed by someone else at another location who replaced it with a smaller size which caused great discomfort.Lia measured my original (1/2 inch) and knew immediately the one I was wearing was much too small.Lia inserted the new belly ring 1/2 inch painlessly, even though I had swelling. Lia then gave me great tips with regard to cleaning to prevent infection. She also recommended the J curve to accommodate a woman’s changing body. I work in the medical field, and I can tell you first hand, she is a real pro!!
Love this place,been shopping here for years..
Very nice sales staff.
Esquire is the man he hooked me up with a new pipe for 100 and was extremely helpful
These guys always treat me great and are very helpful. Ive left with free gifts here and there and Im always greatful of that♡. The piercer is very antiseptic. Clean, professional, explain everything out to you. The whole place is very clean and professional but groovy and laid back. Only thing that would give this a 5 starts is if you could walk in and get a piercing or earring whenever but if you need any body jewelry call ahead of time to make sure the jewler is there because they will not sale to you. The licensed Jewler has to be there, kinda a downfall if youre in a pinch but def worth waiting for because at least you know its 100% clean and only a licensed professional is handling it.
Always find what Im looking for and the staff is a wealth of information! They help to provide what you seek from the second you walk in to learning something awesome about minerals or health before you walk out. Sweet trinkets to add to your treasures like patches, funky clothes, stickers and glass art, etc. Grab a few bucks and go check it out; there is something for everyone!! Ive been going here with my mum n friends for years. Cute little collectibles and incense that smells really good, they stay open late too! Check it out *high5*
Another great shopping experience. I was asked right away when walking in if I was looking for anything in particular. In fact I came in to find and purchase a few specific items and get out onto the rest of the day.Staff helped me around to locate what I needed so I could pay and be on my way. Thanks again!
Im not a regular visitor. But a friend said they had what I needed at a good price and I was happy you see it there. Then the staff told me all about it and showed me how to use it. Highly recommend this place. If you need help just ask! The great staff make the place comfortable.
When I went into the back room of Utopia, it felt like I was entering a church where they worship glass. Ive never seen such stunning displays of the most intricate glass blown paraphernalia. And the people there know their stuff. Ive been very happy with my purchase from Utopia and will definitely be returning when I need new glass in the future.
Awesome Store! The Salesman guy was very helpful and friendly, he also hooked me up with a great piece for a great price. Will definitely be coming here for all my needs.
Fine Purveyor Of B Money Glass. By far one of the nicest shops on the Island. Staff is extremely knowledgeable on all facets of modern day art and culture!!!
They don’t carry vape fluid anymore, which is what I went for but they do have great incense.
Cute stuff little high in price but love there stuff❤️
I’ve gone in here a few times the guy in the back with the long hair in the piece section is so helpful and nice he always gives my bf and I great deals. Love this place
When is Utopia to get my favorite incense and the gentleman behind the counter Christian was very helpful and a beautiful soul so if you head over there and seek him out. Really great guy.
Great store! Amazing variety of glass. New store is beyond impressive. Staff is knowledgeable and helpful. I love shopping there. About to go today for some new vape batteries. Highly recommended.
The “manager” with the short blond hair, should not be a manager, especially when she REFUSED to help a PAYING customer, because she is super lazy and didn’t feel like it, she should 100% be fired!!!! I would be horrified if someone was running my business how she is, or isnt I should say!!! Literally turning down PAYING CUSTOMERS!! Too bad for the sweet, professional girl in the front that has to deal with a manager like that!!! Even she was mortified!!!
I use to love and I mean l8ve coming to the store.I was there every week and hot to know everyone that worked there well!I have to say I hate that they did away with Vapes
Amazing staff and an amazing selection of products. You can find anything here from clothes and accessories,to hair dye, to weapons, incense, candles, smoking goods, sex supplies, and more! And anything you have questions about the staff is always more than happy and willing to help. Been going there for years now and I dont think Id ever go anywhere else for any if the things Im used to buying from these amazing people!
Upstairs is now renovated into an amazing skate shop which I recommend more than I recommend the store proper. Beginner friendly and body positive! Pay attention if you havent been here in awhile, the layout is different. The whole place smells like patchouli. Plenty of incense, crystals, small selection of pagan/occult products with most of the focus on clothes which I do not shop here for. Some knives/other weapons available for purchase. And there is of course the downstairs.
Sales man was extremely helpful and friendly and helped me pick out a wonderful piece. The store has everything you could possibly need and more, definitely a 10/10!
Everyone here has always been very helpful and knowledgeable. My mom and I were there the other day because myself and friends kept telling her about the benefits of CBD Oil. Someone helped her put her doubts at ease and suggested a lotion to help with the pain and she fell in love with the product. Thank you so much!!
They have a chill and knowledgeable staff.
I like that they have fancy custom glass, but also cheap and affordable stuff as well.
This place USUALLY has great service and staff is USUALLY very helpful. You can usually haggle a bit on the prices, but be careful because some of their staff jack up the prices on purpose to higher than they are supposed to be. One item I asked about was quoted at $25 dollars, the next time I went in a different employee told me it was $20, but finally sold it to me for $15 because I was buying other things... I will never purchase anything from the staff member who quoted me $25 again and often just walk out if I see them there.
Great selection of bongs. Great quality
First time Ive been there since theyve relocated right down the road, I feel, for like the 3rd time. Either way, the place was just what I expected, cute girls working there was a plus ;) Had your typical Utopia type items youd be expecting!
The new store has a very clean atmosphere. The merchandise is kept clean and each section is assorted rather nicely. Their pipes and tobacco products are kept in lovely glass cabinets and table tops. I will most certainly continue to shop here.
The blonde who works there is a total smoke show. 10/10 would go. I didn’t catch her name unfortunately.
Amazing I love the variety of cool shiz they have !!! Check it out
They have a wide range of options. For a Clothing/ Head shoppe w large selection of Adult items.
Decent selection, pricing was slightly above MSRP.Staff had product knowledge but unprofessional comport and poor process. Presented multiple opportunities for post-purchase issue resolution, was rebuffed repeatedly until I offered to have Visa take care of me if they werent able. Recommend deescalation and more proactive customer service training.
Unlike any other store. It smells delicious right from the first step in. I always enjoy replenishing my incense and oils stash.
Staff was very detail oriented and extremely knowledge about all products. I mean.. Seriously extremely lol
I’ve gotten 2 ear piercings (rook and tragus) by two different piercers within 2 years and my piercings healed nicely without any problems. The staff is very professional and the studio was super clean and sterilized. They listen to you and explain everything - before, piercing process and aftercare instructions. This is my go to for piercings and they have a nice selection of jewelery to choose from.
Great head shop/clothing/sex shop/piercing/tattoo parlor. Probably best glass selection Ive seen on long island, but VERY expensive, so much so that I go there just to view the beautiful glass work on display like a museum, because some of the pieces are literally $36000. Good clothing selection, sometimes good prices on those. Tattoo/piercing parlor is small but clean.
One of my favorite places on Long Island! And the nicest and friendliest staff!
The staff are very knowledgeable and answer all questions. Squire and lia are top notch.
AMAZING PLACE!! always clean and organized and the staff is very knowledgeable. Products are always of the highest quality ;-)
I find it funny that the name Squire is defined as a man of high social standing or in a historical sense a nobleman acting as an attendant to a knight before becoming a knight himself ... Because let me tell you, the man behind the counter in the smoke section, the one who has a severe napoleon complex, the one who lacks the ability to properly communicate with customers, the one whose name is Squire, is neither a man of high social standing, nor an employee(nobleman) who is preparing to take on any managerial(knight) position.The inadequate and unprofessional customer service skills displayed by this employee during my time at Utopia has me here today... writing a google review... that should say a lot...
This is a nice place. I remember as a younger kid they were always annoying with checking my ID in the smoke room, but being a little older I like shopping here. Bought a vape for myself and the guy behind the counter spent 20 minutes with me going over everything. Would recommend.
Very unique things. Great staff nice place overall.
Great store. All the vaping items youll ever need.
BEST service during the holiday season.... Lizzie me with all of my purchases and was not only helpful but kind!!!!
One of my favorite shops to frequentFriendly and helpful staff!
Love this store. Squire is the besttttttttt ! Always go here for any of my vape needs. Ill never go elsewhere.
Having just got into some Vape products they were quite helpful in getting me into something that would suit my purposes theyre very helpful and knowledgeable
Been coming here for years!, both Centereach and Hicksville locations. Only place I go to for body jewelry, manic panic and other hard to find items. This place is cool as f***!
Great place for all your needs .
They must have paid for a lot of these reviews because Yelp tells a very different story. Ive regretted every purchase Ive ever made at either of their locations.
Large arrangement of various eccentric things. Very clean and staff is very nice and helpful.
Friendly and knowledgeable staff. Great selection especially on high end glass and devices.
Employees are always super chill and helpful and they always have a super nice inventory to check out
Great store, has clothes, e-cig juice, crystals, tattoo stuff, incense, just really cool stuff and mini museum of bongs.
Wonderful, young, knowledgeable, salesmen! I can see myself needing to shop here a lot more often.
Upgraded inside huge now. hace prolly Largest BONG Collection avail 4 sale...even 2 of the Nicest i ever seen person
I got a naval piercing from Lia. She was very professional and knowledgable, and she took the time to answer all my questions.
Nice clean place to shop love love the new store wish they had more of them I Drive 45 minutes out the way just to go to this one hope they open more nearby to me
Very good spot for all your needs.😎
Great place . Great leadership. Great section on various items.
Great place, great product, and super nice staff!!
I love Utopia! Unique items and very friendly people!
They have CBD products in the back. Helpful staff.
Best selection if youre looking for artisan glass
Great place for cool gifts and smoking needs, plus vaping
The staff was very helpful and went above and beyond in terms of service
Nice shop....courteous and friendly staff.
A different kind of store than any in the area. Some of the pipe art on display is amazing.
Theres something here for absolutely everyone. Just take the time to find it.
There are no words to describe the feeling when you walk into a Utopia store except why dont they have more of them.I do wish they had more vitage items and at least a few larger items on hand just in case big guys like me deside the big Gothic boots would look great. I would like to see more Cthulhu and occult stuff. But other then that Ive got no grips.Much love Utopia!
Always a great place. A little pricey but you get what you pay for
Awesome staff. Super helpful
Amazing BLOWN glass artwork to appreciate .
Squire is a rude douchebag... glassblowers beware: glass snobs at this store are “ very serious about appointments “. Vibes are negative af
Great shot high end glass pipes and I nice verity of ejuices and mods and thing you could from your cape to your head shop., one of longislando cape and head shop HAND DOWÑ 100%
The best place ever.✌🏻️🇺🇸
Really friendly with a huge clean looking glass selection. Two things the Hicksville location is lacking.
Great selection and super helpful staff.. The staff is the main reason we return there to shop.
Its the land of greatness. Come on!
Every body here is soo friendly and knowledgeable.
Youre my favorite place to go
Nice place, alot of items are over priced.
The best head shop Ive been to on Long Island!! Sick Glass display!
Great staff nice clean song
Great selection and the staff is always great!
Really cool store. Especially the back room.
Awesome people with an educated staff!
Greatest selection of items found in the NY area.
Very helpful and knowledgeable staff.
Fun store, very nice and helpful staff
Super friendly staff, very helpful
Employees are super helpful
Extremely pretentious and overpriced, but a solid reliable place to get your wares...
Great place very helpful
Glass in the back!! Great summer clothes up front!!