Great selection of lights, and an even greater staff. I drove here from Boulder to pick up some string lights for my house, only to return home dissatisfied with my purchase. I called in to ask about exchanging, and Michael was extremely understanding and helpful with my situation. Just like that, I have different lights in the mail for me, and Ill be sending the lights I purchased back in no time. Hooray!
Unprofessional company with Chinese lights. Avoid working here if you can, see my review of them on Indeed.
Novelty Lights is the only supplier we use for our Clients holiday lighting. Their products are top quality and the customer service is second to none! Tomi always goes above and beyond to make sure we have what we need, when we need it.
We love our C9 Christmas lights. I especially like the old fashioned twinkle bulbs that they carry. The team here always takes great care of us.
Best place for higher quality holiday lights. Commercial grade lights you wont find at a big box store. Consistently the best prices.
If you are looking for high quality Christmas lights, check out Novelty Lights! Their customer service is awesome and their prices are reasonable for the quality of lights you receive. You can also go in their show room to pick up materials or get them shipped. I own a Christmas Lighting business and will only ever use Novelty Lights for my supplies. They are awesome!
We install for several hundred homes each year and Novelty has always been there every step to help make it happen. They have very quality products and very fair prices. In the past they were very easy to order from and always willing to help. This year they changed to a new web based system that make ordering and buying your material extremely easy. I couldnt think doing Christmas Lights with out them on our side. If your a professional installer looking for fast, easy to use and quality service stop and go with them.
Michael, Tomi and all the crew are friendly and efficient. Tomi walked out to the warehouse to confirm a low-stock item was still in-stock. Who does that these days? Their products are exactly as described and are durable. I have been ordering for years and will continue to do so. If you get a chance to swing by and check out their showroom, it is so worth it.
Great source for holiday lighting. Quality, prices, customer service...And, they are local!
The best place to get your professional commercial grade lights!!! LOVE THIS STORE SO MUCH TO OFFER INSPIRATION FOR A WINTER WONDERLAND 👍👍👍👍
Good experience with my online order thru Novelty Lights. My lights arrived in perfect condition. Customer service was prompt to reply to my email when I had a question.
Been working with this company for supply now for the better part of 10 years now. Thats a long time to do business with someone but they have made it better and easier year after year and continue to get better. A gentleman by the name of Michel and there are many more but each one is a superstar of there game and do everything in there power to help and get you what you need asap. Great company and set of guys . Highly recommended.
If I could give this company zero stars I would. A number of years ago I decided I wanted quality old-fashioned Christmas lights, so I bought the strings and a whole bunch of lights from this company. Unfortunately the strings burn out and one is stuck with a whole bunch of useless bulbs. Twice I had to order strings even though I only used them for about a month and they are essentially covered. This year I called to ask about a fuse or something. The customer service rep. told me I should have used electrical tape to cover the end. These are billed as outdoor lights and no where do their instructions tell you to do this. The rep. said she would send me some fuses and a new string, no charge. I offered to pay. She again said no charge. Unfortunately they never sent me anything, and I had to go without lights as I waited, ultimately buying new lights from someone else and having a ton of useless bulbs from Novelty. I understand this is a first world problem. But this company sells a first world item. Bad business to lie to people when the timeframe for using holiday lights is so short. Dont bother with this company.
We love doing business with Novelty Lights! Thank you Novelty Lights for the beautiful Christmas gift and all you do to help us service our customers with all their lighting needs!
These guys are great to work with. Very knowledgeable and excellent prices.
Did not get to test the product. A very unusual spring snow storm hit right as my order was about to ship. I paid for next day service--because I needed it right away. When they finally shipped it (and I didnt need it anymore) they still shipped next day. And they didnt ask me.They agreed to return the price of lights, but I had to haggle about the shipping fee. They did return the bulk of the shipping fee, but I had to pay the shipping back to them. So I was out about 40 bucks. Not the end of the world, but not what they agreed to do.They were not unpleasant folks to deal with. But they made a mistake and should have taken care of it. So I am doubtful their customer service is top notch.
Outstanding quality and serviceWill be replacing old lights on our large family room tree after the holidaysThanks again!!!Merry Christmas
Once you find it, its a great place to get strings of holiday lights, even LEDs. Very affordable options and great selection.
Fantastic resource if you want professional Christmas lights and/or General outdoor/patio lighting.
Failed to honor refund on Amazon when item was returned within return period. Ignored my emails and calls. Had to file a complaint with Amazon to get my money back.
These guys can hook you up! great service fast shipping! Not going anywhere else
Always helpful staff
Great company for all your Led Christmas Lights.
Great service & product quality
Great service, awesome selection, friendly staff.
Affordable lights
Great customer service