Always great to get what you need cause most of the guys working their have been in the trade somehow so they are eager to help

Worked with Courtney in cabinets. She was super helpful and reliable. Helped us choose cabinets and countertops.

Absolutely horrible and unprofessional...especially the architect, Craig Miller. He left things out of our house plans (important details like chimney, details on the spamcrete exct.) Our plan was super simple with 2 minor revisions. When we met and decided on a builder they brought it to our attention all the details our plans were missing...when we sat down with him and our builder, and went through the corrections there was never any talk of extra cost as we had already paid the $2100 for our plans. Only once we had left did he decided to email us and tell us there would be additional cost...additional cost at $75/hour to fix his mistakes and errors that should have been included in the original plans.(total of just shy of $400 ADDITIONAL DOLLARS) When we confronted him about it he was unprofessional and told us there was nothing he was willing to do about it and either we pay the additional cost or we dont get our plans. I would not recommend using him to draw up your house plans or zeurns all together. As they were willing to do NOTHING to make the situation right.

I wanted a quote for new windows for my home along with interior and exterior doors. Went in on a Wednesday and Alex told me the quote would be ready by Friday or Monday. I didn’t receive the quote. I called back 3 times to see when it would be ready. Alex was always busy. The 3rd time I called someone said they would get back to me that day. A week later I still haven’t received the quote nor have I received a call back.

Excellent service from Courtney for our countertop. Installation went very smoothly and were delighted with the result!

Dependable no doubt

I want to like Zuern because they are the only local building material supplier, but every time Ive used them they have either under delivered, ordered the wrong item for me, and/or overcharged. Completely unacceptable when Im doing work for a client. If you want a competent supplier go to Eastside or Bliffert.

Great service. Place is super clean and inviting. Service at the lumber yard was quick and friendly.

I’m very dissatisfied with the service I received at Zuerns. First our service provider Alex, is very argumentative and he has poor communication skills. He quoted us a price on Marvin Patio Door and small Kitchen Window, we hired a contractor to do measurements and then the door and windows were ordered. We were told 4-6 weeks it is week 16 and we have no doors yet and they have my money. I inquired about the windows in July come to find out my small window was not ordered. They lied to me and stated it was a part they were waiting on ..... said the week of July it would be in. It’s August 14th and still not installed due to my contractors are busy with other projects. I call Alex for a copy of my receipt and said he couldn’t give me one . What????? I asked him why he indicated he need to get permission from contractor because they do markups they don’t want customers to see. UNBELIEVABLE so I have no doors that I paid for and now I need a complete strangers approval for my receipt!!!!! DO NOT DO BUSINESS WITH THESE PEOOLE, Alex’s favorite line is “ I’ll call you right back” and he doesn’t. There is nothing worse than a liar and unfortunately they lied time and time again.

I dont Agree with some of the office help there ...one lady is my sons daughter and I have never seen a photo of grandkids in 5 years since born

Quality materials and great customer service!

Zuern has an expansive showroom displaying a wide range of products, from flooring to windows to kitchens and baths. Knowledgeable, helpful sales people, including warehouse personnel. A visit here is highly recommended.

#TEAMMCS #GENERALCONTRACTING Uses Zuerns for all our building products.

Would have given 5 stars if prices would have been more competitive, but service made up for it. We recently did a large home remodel and they were extremely helpful with all the supplies. Recommended a great contractor.

They said they had a product and when I got there they didnt have any

They miscut or mismeasured our countertop but forced us to accept it or buy a new one, even threatening to destroy it while still charging us for it.

Great place...and what they may not have at this location, they can get from the main place in Allenton. Nice people too. I bought about 10,000$ worth of windows and very pleased with what we bought . Marvin Integrity double hung.

In-N-Out no problems

I went in with a profile for base and shoe on a Saturday looking for a quote. They never got back to me and I tried following up once. Not sure what happened, small fish in a big pond?

Beware of Zuerns return policy as a contractor. If you do an application for credit ask for an explanation of what is returnable as well if anything is Special Order before they Order it up. I Ordered up some doors, two different manufactures showed up and they refuse to return with any policy besides the application of credit.I also had a house designed, make sure you understand that if there is a design issue. your on your own and any materials that are ordered that dont fit due to their error is not their problem.

Great design advice and communication.

Chad made a total of four major mistakes in a little over a year. Chad came to the house to look at our siding to match it. We offered him a piece of the existing siding to take back with him, but he declined. Zuern delivered the wrong product twice, including siding that was wood grain (ours was smooth) and the wrong profile (height). I spoke with one of the Zuern brothers (not Bob, he was actually great) but he still charged me a 25% restocking fee even though Chad inspected the siding and ordered the product for us. The brother told me that I should have made sure it was correct before delivery - Ive never even been to Zuern: Their salesperson came here and inspected the product that we needed matched. This is now in dispute and will likely end up in legal action. I would be extremely cautious in dealing with the owners except Bob, and I would go somewhere else if Chad is assigned to your account. I cant wait to see the spin doctoring that they put on the response.

Great building supply selection that you won’t find anywhere else at a big box store. Most of the people who work there have excellent advice. I am downgrading my review only because the person my husband and I worked with to purchase windows was outrageously incompetent and we had to go elsewhere to purchase windows. For the rest of our extensive building project, however, we purchased all of our supplies Zeurn. The wood quality is so much higher than anything you would find at Home Depot, Menards or Lowe’s.

Great contractor service. Great people. Thank youPlatz Custom Homes

Fast and friendly service. The workers in the lumber yard were very helpful and personable.

12k Into a reno and these fools cant get a door color and style right.... and then claim it is my fault ? Avoid Chad like he has the Black Plague, guy is so unprofessional I can’t understand why he has a job there? If you can buy supplies someplace else by all means go there and avoid this place... you will not regret it.

Marilyn a very helpful!

Very helpful and knowledgeable.

Great building supplies

Marilyn was awesome, great products.

Great place to get wood

In this time when all stores seem to have smaller selections Zuern Building Products had had what we needed when we needed it.

Did intrest me

Not what it used to be under previous owner at that location.

Courtney was Very helpful