These folks are amazing. Very helpful, great service and a true pleasure to work with. Highly recommend.
I have used PakMail twice. Once to ship an antique to the UK, and another time to ship a computer to Greece. Everything arrived in perfect condition, despite airplane baggage handling and transfer of flights at Chicago. PakMail are fantastic! Thanks, Guys!
I had a wonderful experience working with Pak Mail in Iowa. I have many items shipped from all over estate sales and I so happy with the time that Chris and her staff took with me. I had several large and small items, from fragile to quilts . All were packed and delivered in excellent condition.What people do not understand is that when we get a great deal at a sale and have to have the items shipped, you have to understand that the shipping and mailing service is not free. So keep this in mine when shopping on line and you get a bargain for $6.50, and the shipping cost is$25.00.Again, I will defiantly use Pak Mail in the future. Prices are fair and remember that they will treat your items like they were theirs.
I bought some phones from an Auction and need someone to pick them up, pack and ship them. I contacted PakMail and they did it for me at a very reasonable price and expeditiously. I had a fantastic stress-free experience. I will be using them in the future. Lee is awesome.
This is more a complaint for Pak Mail services than the gentlemen at this location. I purchased a large butter churn from a local auction and needed it shipped to me. I was charged $49.75 (after a 10% discount) to ship the item via UPS Ground. This fee did not include the packing/box fee, which was separate. When I personally plugged the exact weight, dimensions, and zip codes into the UPS shipping calculator, the most expensive quote I was given for Ground shipping was $32.95. My husband and I routinely ship large antiques similar to this one, so we are familiar with the current shipping costs. Thats a significant difference between what the actual shipping cost would have been and what I was charged with no explanation for the discrepancy.
AAAAAAAAAAAA++++++++++++++ Made me feel at ease that allowing them to pack my picture for shipping was the right choice. Will absolutely use them again the next time I need something packed by professionals.
I cannot rave about Pak Mail and Chris enough! I called her with a request I wasnt sure if anyone could fill--to go to my sons dorm room at Cornell, pack up its contents and ship it to me. She gave me an enthusiastic yes and a very fair price, saving me from an 8 hour car ride and hotel stay to retrieve the stuff myself. She couldnt have been any nicer about the whole process!
Always friendly and able to take care of anything, plus they take DHL packages which is better than having to go near the airport.
Chris and Lee are wonderful. Their customer service is truly above and beyond.I live in the Midwest- several states from Iowa.I purchased chairs over the phone at a store in Iowa.Lee went to the store, picked up the chairs from the store, packaged them and they arrived perfectly to my home.The chairs were professionally packed and in perfect condition.I HIGHLY recommend this mailing location. Wonderful people who truly want to do the right thing and help their customers.
Needed notary services in a short amount of time. These folks provided Johnny-on-the-spot help. Thanks!
Holy 5-Star Service! Raving fan after my experience with Pak Mail. I am not a resident of Cedar Rapids and left some valuable belongings at a local Ice Arena by accident. Lee at Pak picked up my items, packaged them thoughtfully and did it all for an incredibly fair rate. These guys are the definition of Iowa Nice! Thank you Pak Shipping!
Lee and the ENTIRE staff at the Cedar Rapids Pak Mail were incredible to work with from start to finish. I recently had an oversized/bulky/not-your-everyday type of item (gym equipment) shipped via freight. Unfortunately, my item was in Iowa and I was in Georgia so the best I could do was legwork via the telephone. I was very fortunate, being referred to Lee/the Cedar Rapids Pak Mail by the seller in Des Moines. In addition to great communication and competitive rates, Lee handled all aspects of the shipping process with absolute precision. Absolutely recommended.
When I came to Cedar Rapids I was very new to the area and my living situation was temporary and I needed a permanent address. That is when I found Pak Mail to handle my mailbox needs. Chris and Lee are far and away the best people I have had the pleasure of working with. Even though they have many people they do business with, they always remembered my name and were quick to answer questions and provide solutions. On numerous occasions they went above and beyond. If I had to do it all over again, I would choose this business hands down.
Chris, Lee and Tracy were great to work with! They were professional and friendly. Every step of the way they exceeded my expectations and also had a competitive price point. We used their services for business purposes. We are happy to give them 5 stars for their great work.
I had a awkward sized piece of art that needed to be shipped same day. After trying 3 stores that couldn’t get close to accommodating the size I found pakmail. Over a very short lunch hour they were able to maneuver a box to fit and get me out the door in a timely fashion. Not to mention some of the kindest people to work with! I know where I will be going from now on!!
This company is fantastic!! Professional, true to their word, super friendly and helpful, I cant say enough great things about them. If you need anything packaged, large or small, you will be in excellent hands with them. They have earned a loyal, very happy, new customer in me!!!
Very knowledgeable, helpful and pleasant people.
Excellent customer service 7 stars. Staff are really knowledgeable, patient, and very nice. I will do business again, and will recommend it to people I know.
Chris and Lee are great to work with, they always have a smile when I walk in the door and help with all of my mailing needs.
Amazingly meticulous and kindhearted folks who ensure the upmost quality of anything and everything you are shipping through them.
I needed to send a highboy dresser to California and used Pak Mail to get it there. They did an exceptional job and I would highly recommend there services. A+++++
Very helpful people. will help you make the best choice with providers and package sizes...
Quick drop off with pleasant knowledgeable service.
Chris and Lee are true professionals. They cover the whole process if needed, or just mailing it. Ive used them several times and will continue to use their service.
VERY FRIENDLY PEOPLE, DO A GREAT JOB PACKAGING, BUT EXPENSIVE COST $598.97 TO SHIP A 33 POUND KIDS PEDAL CAR IN A 49 INCH HIGH,31 INCH WIDE,22 INCH DEEP BOX.