I went in for my first guitar purchase. They were very busy and I had 3 different people helping me. Lana stood out among the staff and made sure to explain everything, along with making sure I had everything I needed without pressuring me to purchase anything. She and everyone in the store was friendly and knowledgeable. Thank you for such a great experience!

Dillon. he was a phenomenal well knowledgeable about guitars. and just sooo very caring about my guitar needs. spent time with me. and just SO MUCH LOVE given to help me

This store is very poorly managed. They tried selling me several expensive products that had been previously open d/sold to other customers and sloppily retaped shut with the contents just banging around. They also have products on the shelves that they cant even sell yet due to release dates and the pricing is incorrect. So you get to the counter to pay and then not only can you not buy it but when it DOES become available its more expensive than the price on the shelf. My purchase went from about $500 down to 20% of that because I had to refuse and return several products due to them being previously opened, written on, or bought by someone else and sloppily repackaged and sold as new.TL;DR - Make sure what youre buying is new. They try to resell previously opened/owned merch as brand new and the price on the shelf may not actually be the price or available at all.

I got hepatitis in the men’s room here from the guitar salesman with the soul patch. He swore he was clean so I let him raw dog it but now I’m in total liver failure.

Nice people, changed my guitar strings for no extra fee even though I didnt buy anything when I walked in there aside from some strings.

Always very helpful and the guys there help my granddaughter tune her ukulele

Great staff! Bill McKirgan, their repair technician, is excellent at guitar setup.

I made a used gear purchase from this store and received TOP TIER SERVICE! Emma operates a first class store!

Rented audio for house show. Affordable and super helpful staff.

The Cedar Rapids Guitar Center has friendly and extremely helpful staff. They have a great management team and theyll help consult you in finding the right product for you, no matter what youre looking for when you walk in the door. Special thanks to Alyssa, Operations Manager and Emma, the Store Manager.

Friendly atmosphere. Large selection of quality new and used products.

The selection isnt amazing or anything but they have very helpful staff. I come here for pretty much everything music related.

Fast shipping. I just ordered Roland digital piano FP-30X on Tuesday, I got it on Friday. Thank you .

Fixed my pickup and new strings too. Sounds great

Alex and Alyssa helped me pick out my first guitar and were so knowledgeable about everything!!!! I couldnt be happier with my purchase. Showed me everything I needed to know and helped pick out the best one for my needs. I will be back every single time for anything I need. Ask for Alex or Alyssa!!!!

I really like guitar center and the staff was great. However this one isnt nearly as big or or nice as the one in Peoria but its still pretty great

I always love coming here. They are so helpful and you can test out the instruments and DJ equipment.

Purchased $1000+ item from their store and paid extra for 2 day shipping. They let the item sit for 2 days before shipping it. Not cool. My 2 day shipping turned into 5. Extra shipping cost wasted.

Very polite staff. Enjoyed my experience there.

Stopped in today to look for the Zoom Podtrak P4. When we walked a gentleman greeted us and asked if we needed help. I said I was looking at the moment. He said to let him know if we needed anything. I didn’t see what I was looking for. While I was looking two employees stood there at the counter near the zoom recorders and preceded to talk about when their next day off was. I asked if the had the Zoom recorder I was looking for. The employee said, “if we have it it be in that case. Asked if it was available in the store. He said well just order it online and have it sent to the store. I think he rather stick his hand in a blender than be interrupted and help a customer. Not the first time I have stopped in for help.Acted like they had better things to do. To bad the first employee was busy with a couple customers. I can see why he was busy. He was willing to help! Won’t be back anytime soon.

Guitar Center is a great place for all musicians. Guitars. Drums n percussion, keyboards and recording. Prices are excellent and the staff are happy to please. Ive done alright there, purchasing and selling used gear. Stop in and have some fun. Dont for get they have DJ gear too.

Very knowledgeable staff. Prices are competitive with plenty in stock on the shelves

Its always a nice time coming to Guitar Center. My younger daughter bought a pair of drumsticks. Guy behind the counter asked several questions and found her the perfect pair. Thanks!

To be perfectly honest I have been a little anti-guitar center in the last few years, but recently I was very pleasantly surprised with the advice I received and the help I got from Emma and Jade(sorry if I got those names wrong). Really happy with my purchases and will be back again

Ordered a guitar online 12/1 with expected delivery date of 1/6. Was called and told a pending transaction was put on our account and guitar center was mailing guitar 1/13. Called back a week later and was told the guitar is out of stock and there is no estimated date. Don’t know why I had to call to be told I wouldn’t actually be receiving the guitar. Worst experience I have ever had purchasing something.

Love the staff and the selection!

Nice employees. The online order process is frustrating. They couldn’t find my order and I waited forever and then when they did find it came with a giant sticker on it that I couldn’t get off. As I’m giving this as a Christmas gift, it was pretty frustrating.

I didnt see a sign that caught my eye saying masks were required. Was asked to leave. Well ok. I pulled my shirt up over my face but that wasnt good enough. Already had found what I was looking for in hand and guitar center wouldnt let me buy it. So all guitar centers just lost my business for LIFE. Ma & pa shops and Amazon.com for me!!! I highly suggest the same for who reads this.

Excellent service in every respect

I came to trade in used gear. The staff did a great job identifying and pricing my items. They explained to me what their retail price would be and how that compared to their offer price. I appreciated this. I felt the instruments I traded for equalled a fair trade of value.

Friendly individuals take a lot of time with you good stuff

I always get what I need at a great price and the friendly staff know what theyre talking about.

They stop selling Paul Reed Smith guitars. But theyre still awesome

This place is absolutely amazing they have over a thousand guitars. This was the first time Ive ever been in this guitar Center. I was amazed by their professional staff and how much stuff they have in relationship to drums as well. The gentleman at the parts counter soldered two wires on he did it for free as long as I bought the part there. It was under five bucks. They go out of their way to make sure you have a pleasant experience. I would highly recommend these guys to my relatives that my friends

I spent a lot of money on new speakers here, when we set them up one speaker was not working. I took it back and as I was walking up to the doors to go in one of the employees stood there and watched as I was trying to open the first door while carrying this giant heavy box with the speaker in it and then he watched as I tried opening the second door. I thought at first that maybe this person didnt work there and was just rude. Then I realized he worked there and I mentioned to him that it was kind of rude of him to watch me trying to maneuver through the doors with the huge box. He said nothing. He didnt even apologize. I will not be going back to this store. The guy was skinny and had very long hair. I think someone called him Alex, though he could have been talking to another person. Im thinking about just loading everything I bought up and simply returning it. Approximately 1500 worth of product.

Bigger selection than most local stores but not super impressive. Probably the only store you can see Fender and Gibson

Nice folks but not a big selection for a GC

Guitar centers are incredible we were homeless at the time we visited this establishment and my son was 17 and guitar center let him come in look at their equipment let him pick up anything he wanted to play let him spend time there so hed have something to do so that he didnt have to hang out in the car or hang out in the streets. Congratulations guitar center for being human and helping a kid out when he was in need and when he needed you ;)

Had the pleasure of working with Jake; he made the process of trading in my guitar, bass and amp easy and even fun. While he worked on paperwork I had the option to shop around and pick out a new guitar. Since I was trading my amp he suggested I get an Epiphone starter set which works amazingly. Will definitely be back!

If youre a musician, its hard to beat the variety of instruments and the protection plans are stellar!

Super mellow vibe in this here store, and everything basically costs the same as it does on Sweetwater.

It’s a great music store! Staff are super friendly and helpful. The store has a broad range of musical instruments and keepsakes alike, so there really is something for everyone. :D

Sure. Friendly folks. But i agree with guys review below Very UNknowledgable workers.I JUST want my keyboard. So i am willing to go past the workers 🤟😶👍🤩

Stopped to buy a gift for my son (a cowbell). Got some excellent service and suggestions and found one that should be perfect. We discussed amps for me and again got some good advice. Ive never had bad service there and enjoy visiting with the employees.

I brought an amp in for warranty work and manufacturer wanted me to ship it myself and sent me the docs. The folks at the store said thats not happening and that they would ship it for me. Excellent customer service!

Had an issue with my new Uke. They got me a new one. No big deal!

Amazing place

Alyssa was super friendly, and funny, and helpful. Great experience!

I know guitar center gets a bad rep in online reviews, but the staff at this one definitely do go the extra mile to be helpful. Ive had nothing but good experiences here, whether it was for strings and picks, a new amp, or scouring their used system to find just the right item.

I aint a musician. If youre looking for an experienced musicians opinion, I dunno. But I came in looking for something random and they were very helpful to me.

Ive only started playing guitar, and I came because I didnt have one at home. One of the managers offered to give me lesons, and stayed teaching me for almost 3 hours! He was really nice and helpful. He taught me many things I would have never known. I had a really good time, learning lots of Important exercises, tricks, and chords. Then, at the end, he wrote me a sheet to practice, to help me get better. I already know how to play on the ukulele, so he gave me things I could do on it, and would still help me on guitar. We didnt have any money, and didnt buy anything that day, but he still helped me. Great place, really helpful!

Friendly staff, great used selection, and great guitars. Repair department is amazing as well

Great staff that is always there to help or answer questions, but leaves you be when you dont need them. Return policy is great and they have never given me any issues returning anything. Big thanks to Derek and Christian, super nice guys that go out of their way to make me feel confident in my purchases.

As always the folks at GC provide great service 👍👍

I just purchased a Yamaha acoustic guitar from this store and I can tell you these people are absolutely wonderful . They are so happy to help you with whatever you may need. I have never even held a guitar and had lots of questions which they helped me with and made it so much easier. I am looking forward to beginning my lessons which came with my purchase. Great Job Guys!!!

Great service, nice employees, great for newer players.

I came for a specific product and they had it! I had to drive but it was worth it.

Pretty good, guitar center is always a mixed bag. Sometimes you get help from a pro with 20 years experience, and sometimes its a stoner with 20 days sober. This staff is on the more knowledgeable side. The location is small and a little under stocked, but its the cedar rapids store, not the Hollywood flagship, its just cool we have one.

Everybody is beyond helpful! They always go out of their way to make sure that you are taken care of properly. The tech always makes sure that guitars are in great shape before they go out the door. Ill never go anywhere else for my music needs.

Great customer service. They have just about everything for any kinds of music you aspire to play. Prices can be a little more expensive than online

I went to help my friend pick out a new guitar. He wanted a higher end model, but the selection was very small compared to other guitar centers Ive been to. Staff was actually better than a lot of music store Ive gone to.

The sales person that helped me I could hardly hear and he was very pushy. He kept trying to push me into buying something he liked not what I wanted. Next time Im in there if things are better I will change my review

Overrated... Cool gear, just always seems the staff are TRYING TO BE COOL. In fairness to the employees at GC, they are pretty cool.... Most of them?? Im just not Fan of the, big box music store mentality. No offense fellas. Im standing by the smaller, much more personal, ma & pops music shops. Just me. Not to mention, my last experience at guitar center was depressing. Toward the end of the heckling session between myself and a young man who was in charge that day, in Cedar Rapids, Iowa,I inquired about a veteran discount. I felt terrible for skiing when, young Alex looked at me and said, man, I dont know, sir? Im already taking $10 of your total purchase. I could bear to hear anything more, as I had no idea Guitar Centre was on the brink of financial ruins. BOL Guitar Center team. I hope your in it for the long haul.

Great selection, conscious of health issues, helpful staff

Great experiance, they did a repair on a old lotus guitar I had. Very affordable, with a great selection of guitars. Ask for Alex, he has a great source of knowledge with it comes to guitars.

I love how the staff is so willing to help, answer questions, and demonstrate for the customers. Super friendly. We come here for all our musical/ instrument needs.

Helpful and friendly staff! my local stop for getting new strings, sticks ect. Thank you for the awesome service guys :)

Purchased some used congas online, and had them shipped to the Cedar Rapids location. The gentleman helped me take them out of the box and get them into my cases. The stand had a small damage to it, that I couldnt see online. They went to see if they had a spare stand, but none available. This Id okay, because I dont plan on playing them on the stand. I was pleased with the service, its always a pleasure to go to a guitar center.

Nice store. Very helpful staff. They sell MORE than guitars. Wide selection to choose from, new and used.

Went in to buy a ukulele and was greeted and treated amazingly by one of their employees named Austin. Would definitely come back

Best sales and service Ive had next to West music the only reason we went to Guitar Center is they were open but Im glad we did bought a set of Roland Electric drums for my son pretty interesting I got an education on starter set to professional set and we were very lucky to catch the kit we picked up on sale thanks Guitar Center your drum Tech was amazing

The selection is good, but the staff could be a little more attentive. I made myself look open to interaction (wanted to try an instrument high up), but was passed by a number of times.

Rented #1 grandsons violin here. Really personable and would recommend.

Very helpful store employees. I had my electric guitar setup and Austin is very knowledgeable

They told me my item was out of stock AFTER I ordered it with one day shipping. Now I have to wait two weeks for my item. But overall they have great workers who a willing to help their website is just wack

Very nice employees and great place to just hang out and jam

Good atmosphere, helpful attendant--went in search of a piano keyboard or synthesizer. They had nice selection in those. Im not a guitar buff, but the rest of the stores stock looked pretty nice, too.

Very knowledgeable, friendly, helpful staff. Great 45 day return policy.

Great deals,need to keep up manetince on guitars on the shields a little more still a nice shop

Cool group of guys who work there. Its really fun to talk with other musicians and try out all sorts of guitars.

Probably won’t go back unless I have to. A few employees need to not assume a customer is ignorant based on appearance. Condescending treatment does not a return customer make.

They finally got around to rearranging their stores layout. Theyre offering lessons now, in the area that used to be occupied by the strings/effects pedals counter.

Great customer service!

The staff there is always great and the deals are awesome.

Helpful and friendly staff even when I showed up 10 min before closing.Also, for whatever reason the store smelled amazing.

They have a pretty nice selection of guitars. Didnt kick me out when i played the drum solo from in the air of the night 5 times. Solid

Friendly staff, great selection, really good place to come and try out guitars and other instruments.

Never picked up an in-tune guitar there in my life. Good selection though, just make sure you price check online before buying.

As a lefty, guitar shops are always a pseudo disappointment anymore because nobody has any lefties on hand. Otherwise a pleasant experience.

Friendly staff, lots of inventory!

Awesome store, nice variety of instruments and musical equipment, welcomed as we came thru the door and thanked us for coming as we left.

Love this place. I always get great advice and good prices. And they price match with online prices!

Oh man, the acoustic guitar section is wonderful. The selection is very good here

Great place for music need. Very friendly staff. Manager team here are very well taking care customer.

Ive been to dozens of guitar centers all over northeast part of the country I say this is definitely the smallest one I have ever seen too damn bad.Overall its an OK store nice friendly people

These guys always treat me right! Staff is knowledgeable, but theres always a bit of a wait. They need to hire a couple more people.

Staff is very friendly and very helpful! Im just starting out with drums and they took time to explain everything as well a what would be best to get for what price!

Helpful staff. Bought a very nice Taylor acoustic here.

Wide variety of all musical knowledgeable friendly staff

They can order anything u need.good service...fair prices for selling or buying.