Always friendly and courteous. Prices are reasonable also.
Customer Service question answered abruptly & rude. Asked a question about Djarum vs Black clove cigarettes. All she would say is I dont know with a dismissed attitude.The woman behind counter wearing a yellow vest, her customer skills were terrible!
So me and my fiance went in to get him a pack of smokes. The lady who happened to be the store leader, what a joke, was extremly rude asked for ID for only one of us stating we have to ask everyone its store policy and posted on the door yet she didnt ask my fiance who is 30 and looks nowhere near 40. When i said that i am 25, she tells my fiance i didnt give birth to her, i wouldnt know. Also for being a store leader she couldnt even grab the right pack of smokes had to be told 3 times those werent the right ones. Also claimed I threw my ID at her when it slid off the counter. We come in every other week and spend hundreds at this location on paydays. Never again. If I were the owners of this place Id bring in a store leader who knows how to treat customers. If there was a negative star rating this would totally have one.
Like this place! Best walk in humidor in cedar rapids...maybe the only one. Great selection of cigars from notable names like CAO, Punch,Acid to affordable factory seconds. They ways have what I want and cheap milk and eggs also!
I love this place! The people that work here are friendly and knowledgeable.
Very friendly and helpful. Willing to take time with you and fast when needed as well.
Top tubes are half the cost of smokin joes and much cheaper on everything else
Worse place to buy from staff is rude and have attitude all the time cant wait for them to go out of business
The manager there is rude and the store is so dusty that my allergies start up real bad.
Manager is rude
I love this place cheap,in expensive and very friendly staff
Employee was rude and argumentative