Great costumer service but I got a iPhone that won’t charge!!

Very helpful and polite.

Went in to get a new phone & Eva was such an amazing help! She was efficient and fast! One of the best experience in store!

I am excited to say that Eva was the best customer service rep I ever experienced. Thank you so much Eva have a great day

Eva was very helpful and patient. I appreciate her help. Very good customer service.

I went in today the young lady with dreads there was not only helpful but very kind understanding and made sure my issue was taken care of 100% . I feel that she went over and beyoung her call of duty to make sure i was taken care of. I been in the other location and wasnt pleased. Hats off to her. She is awesome...

Eva was awesome n helped fix our accounts and got us discounts. Thanks eva ur were the best..

Eva help with phone and got it working good customer service

They drop your phone and refuse to do an exchange with a defective product when it is still under return policy period. Terrible customer service. Bought a new LG Stylo 3 on 9/15/17, transferred my old number (have been a Boost customer for years) in-store and walked out no problem. Next day Im using the phone, turn it off, button sticks, turn it back on and its fine but the power button sticks a little and feels loose in the phone. So I went back tonight, 9/18, to ask if they could fix it or exchange the phone. Woman working there said no, they need a six day warranty (which I was under), looked at the phone, said she didnt see any problem with it, but offered to call her manager. I said OK. She called her manager - didnt really explain what was wrong with it, said she didnt see any issue to her manager, ended phone call with him and told me she couldnt do anything. She said that the person who sold me the phone would have noticed any issue with the power button when they sold it to me - well, duh! The issue occurred a day after I got it, but she wouldnt let me explain that until after she talked to her manager. She told me to contact the manufacturer and refused to exchange my phone or fix the problem. I went in there with my dad and he was looking to buy a new phone - I walked out of there upset with the store, and he walked out of there without buying a new phone. She also dropped my phone while looking at it, from like 3 feet up from the desk to the ground, and when I asked her if she had dropped my phone and was refusing to fix the problem I came in there with, she said yes and she had dropped it by accident. This is by far the worst retail experience Ive ever had - not only did my issue not get fixed, but she dropped my phone so it might be even more damaged now!!! Dont go here - this place is the worst. They dont fix your problems, dont care about their customers, dont listen to your issues, and drop your phone. Only reason I give it 1 star is because I cant give it 0. AVOID THIS PLACE AT ALL COSTS!!!

Eva had Good customer service, handle multi people and help every problem...

Since the store has moved its a total different experience. They always help me with any questions I have, this hands down my favorite store. Also the new manager is amazing and funny

Eva from the boost store on Wiley Blvd is amazing and so friendly. Great experience today!!!!

Stop in the boost store frustrated because I couldn’t get my phone to work. Walked out with a smile on my face, thanks Eva .Good Customer Service

Been to this location a lot. The staff is very helpful and very understanding .Im totally satisfied .

Terrible customer service. Went with my daughter to exchange her new LG Stylo 3, which had developed problems with the fingerprint/power button 2 days after purchase. In spite of Boost 7 day return policy, she was denied any exchange or replacement and was told to contact LG. They then dropped her phone on the floor, and when my astonished daughter asked the sales person if they had just dropped her phone, she replied, Yes, but it was accidental. Extremely rude, confrontational, and in my opinion (since Boost provides 7 day return policy) dishonest sales clerk. If you want to go with Boost, dont ever go here. Order online instead.

Got a new unlocked iPhone XR and they told me my phone was locked and couldn’t be activated. Charged me the $15 to activate and didn’t activate it or give me a refund. Also charged me $10 for the SIM card and told me I could not get a refund. Bunch of idiots. Very frustrating and very unprofessional.

Great customer service Eva was so nice and professional

U made me a great great customer Eva

Great customer service.... #Eva helped

Great customer service,fixed my phone

Most terrible experince ever!! Annette has terrible customer service skills and is very unprofessional.Talks about other customers to customers!!

It is a very informed helpful staff that does not get overwhelmed with a stout amount of people or a zealous amount of tedious questions

Love the store very friendly and helpful

Most Ghetto Business Ever! They refuse to honor a return policy even on same day purchase!

The most bootleg boost ever!!!! Ive had my phone for 2 months and I have been dealing with it turning off by itself and making strange noises. The phone number to this company is someones cell phone number who never answers. Ive been getting the run around about how to get my phone fixed. If I could give yall NO stars I would just that!!!BOOTLEG ASS COMPANY😠

Great customer service Eva always helps figure out problem

Great customer service

Great customer service and even better deals !!!

Manager is very helpful

Good selection of phones & accessories

Great staff!

GOOD SERVICE

You are NOT OPEN 24hrs and number to call store is not store number.

Great