My boyfriend was looking for his first car and ended up purchasing a Honda here. We had gone to a couple of dealerships in both Iowa City and Cedar Rapids prior to coming to Randy Kuehl Honda, however; we had a great experience here and ended up with a car that we love. We worked with Korey Sederburg and found him to be genuine, friendly, and accommodating. Korey responded to our car inquiry in a timely fashion and ended up meeting with us that same day. Korey was helpful all round and made the car buying process easy. Overall, we are satisfied with our experience and will return in the future for any car purchases.

Such a pleasure to go here. Everyone friendly and helpful, and background jazz music keeps everything low key.

Got awesome help from Chris! Really appreciate the insight and intelligence, I’m gonna have to go with Honda on this one!

On the up and up from the very beginning. Very respectful of me as a prospective customer, a woman, and of my time. Very friendly, appear to care about people as people first, and as a sale, second. That was greatly appreciated!

Best car sales experience I have ever had, Tim Carson was great, highly recommended him. very informative, had all the knowledge to every question I had.

Decent enough prices, very friendly not pushy staff, and the whole car buying process actually went pretty quickly- no let me go speak with manager for 30min tactics.Should be noted that I am a young woman that went shopping alone and was treated very respectfully throughout it all, which unfortunately has not been the case some other places.

I couldnt be happier with the service that I received at Randy Kuehl Honda. From Chris and Shaun in the sales department, Mike in the finance department, and Dan the general sales manager, they were all great people willing to help out with any question I had! They helped me buy my first car and I would highly recommend it to anyone!

We started our search for an SUV here and never ended up going anywhere else. We never felt pressured or disrespected. They worked with us on our trade, educated us on leasing vs. buying, and were patient while we made our decision. We couldn’t be happier with our Honda Pilot and the customer service we got here!

Fast friendly straight to the point. Thank you service department at Randy Kuehl Honda

We just purchased our 3rd vehicle with Tim Carson. Its always great to work with Tim, who listens to our needs, understands our budget, and offers different options for us to consider. Plus, no pressure throughout. No complaints for us!

Quick service after I had my car towed in. Future Honda owners may want to know most places wont touch Hondas stuff.

Excellent service as always. Quick in and out for an oil change. Under 45 mins.

No pressure atmosphere, friendly, easy to work with and phenomenal service center for all vehicles.

I worked with Tim Carson and found him to be largely unhelpful. Perhaps not due to his own incompetence, but rather the recalcitrance and inflexibility of the dealership. For example, they offer less than what CarMax offers for your car. Thus, it’s better to drop your keys off with CarMax, get a check, and then go to the Honda dealer.Every aspect that you hate about dealing with car salespeople will happen at this dealership. You’ve been warned.Billion in Iowa City is better and only a short drive away.

Make it easier for your guys to look up Acura information in parts and service.

Shawn was great. Came out on a hot day and greeted me. Staff were to the point.

Number 1 just off Hwy. 100 Cedar Rapids, IA. New location, plenty of space for the new and used Hondas we love! Easy access, beautiful new building. Take time to visit soon! 😉😊

We had an awesome experience, no pressure and just helpful all around! Mark was our sales homie and an awesome guy, go see him! We will be going back in the future.

Everything was top notch. Took my car in for a diagnostic. They had it done in no time. Explained everything before and after.

Crazy Chris is awesome to work with!!! Great experience from sales team to finance team! Thank you for always getting us what we need. Honda CRV 2021 was purchased

I did not buy or trade but the sales people were very friendly and accomidating. Highly Recommend place.

Jeff Moss made the lease process very quick and easy. Friendly and efficient. Negotiate and agree on a price online prior to going into the dealer and youll be on your way in under 45 minutes

Attentive, friendly, and fast. Worth your $, especially if you own a Honda, the greatest car ever made.

We were in the market for a Honda Ridgleline and we found a listing on CarGurus to Randy Kuehl Honda. We filled out the contact form on their website and we were promptly replied to by our salesman Ron Lowenberg. Ron did a good job of answering all of our questions and he was quick to reply back and forth by text message. We traveled 5 hours from South Dakota to purchase our truck and we were not disappointed. I had asked Ron before driving to pick up the truck if there were any open recalls or service bulletins that needed to be done before we picked up the truck. He said he checked and there werent any, but two days later he checked again and there was a service bulletin out for the fuel cap. He had the part Fedex shipped to them and the service shop had the part installed before we arrived to pick up the vehicle. When we got to the dealership we were expecting the paperwork to take 30-60 minutes from past experiences at other dealerships. Ron and Jason had us send over some of the information before we got there and we were in and out of there in 5 minutes. Jason did a great job of going over all of the details and we appreciate that he wasnt a pushy salesperson trying to make you buy an extended warranty (or other misc items) that we were not interested in. So far this has been one of our best car dealership experiences and we will definitely keep them in mind for future vehicle purchases.

First time purchasing a new vehicle & I cannot say enough about how easy they made the process. Chanin was great to deal with from the first contact through the purchase & has even checked in with us since bringing our new car home! There never was a moment I felt pressured like other dealerships were trying to do. Hassle free & pressure free all the way! Highly recommend!!

If I could describe Matt Smith in a word . . . well, there are a few. Attentive. Thorough. Determined. And as a result of those traits, a truly phenomenal salesman.I have been buying cars from Matt Smith for approximately 4 years now. Round I was a used Honda Accord that I was able to buy free and clear. When I had to replace the Accord, he sold me a used car that was not actually a Honda, but which I ended up loving after years on the road. That decision has made Matts job a lot harder since I am now somewhat loyal to that type of car . . . and also to Matt and Nate Kuehl, because I know theyll take care of me if they can.Several months ago, I told Matt I was in the market for a new car and described what I wanted. He was up-front about not having what I was after, but promised to keep an eye on his used car inventory. When the car came in that he knew I would buy, he contacted me before the car was cleaned out or posted on the Randy Kuehl website.Prior to my test drive, Matt spent an entire day researching a completely new brand of car so he would be knowledgeable about specific features when I arrived. I dont live in Cedar Rapids, so Matt also researched the locations closest to my home for foreign car maintenance. He had a list of anticipated routine repairs and already knew the factory-brand recalls for which I was eligible. By the time I arrived at the dealership that afternoon, I think Matt was more excited about my new car than me.I gave Matt a payment limit and told him that if he could give me that payment, he had a sale; if not, I would wait until something more affordable came along. Matt went to bat with his finance manager and with Nate Kuehl to get me a payment I could afford. He got that payment to within $15 of my limit - which included the carry-over loan from my trade-in, an aftermarket service contract, and GAP insurance. I am now driving a car that is newer, has approximately 1/4 the miles of my old car, and has more bells and whistles than I ever dreamed. And Matt even came into work on his day off to close the deal.I am a happy customer. And I will be loyal to Randy Kuehl Honda for YEARS to come.

Went to Randy Kuehl Honda in search of a replacement for the car Ive had since college. Chris was very informative and helpful in picking out my new ride. And whats more, I went in not expecting to get my new vehicle for at least a week and got to take it home that day. Overall a great experience!

I had an outstanding experience my sales man was very attentive to my want and price. He show outstanding costumer service and appreciation in regards to my purchase. Very informative on the whole entire sale from start to finish no surprise and the financial department closed a d work right with me to make sure not to miss my budget. I would refer them guys and return thanks Christopher Kaegbein and Mike in finance... D. Lafond

I came in to get my car serviced, and the gentleman who greeted me at the door was extremely friendly and assisted me to the waiting area. The salesman who I spoke to as well (Breck) was very friendly and talked to me about different Civics and CR-Vs. He was very helpful!!

Very helpful and friendly sales staff! I would highly recommend Randy Kuehl Honda for anyone whos had a less than inspiring experience at other dealerships. Great service department too!

A/C wasnt working on my 2019 Ridgeline, made an appt online had to wait 2 weeks for the 7:30 appt, no problem, they wanted to do an a/c service which was going to cost nearly $300. I had to fight to get them to do an inspection first because I thought this was a warranty issue. They kept my truck all day, never looked at it, called at 3:30 and said that they might be able to get to it the next day and did I want to leave the truck there. Two weeks later I take the truck to Billion Honda, who are happy to do an inspection first, it turned out to be an active service bulletin and completely taken care of under warranty service. Thanks for nothing Randy Kuehl!

They damaged my transmission with a transmission flush using third party detergents rather than the manufacturer recommended drain and fill. Set me back thousands in repairs

Fabulous!! Breck and Jason were fantastic and we bought our first new car ever!!!! Couldnt be happier :)

Crazy Honda Chris is a super salesman. Great selection of vehicles at pretty reasonable prices.

Tim is very helpful!

My wife and I bought our first Honda eight years ago back when they were at the old building. Theyve since upgraded their building and its HUGE with more inventory and a much larger service and sales area. Our Honda Accord runs as well now as it did the day we drove it home for the first time.With that in mind, my wife and I went shopping for a SUV this past week and talked to a bright young salesman named Chris Kaegbein.Chris was patient, not pushy at all, and answered all our questions. Im a very large guy and my wife is very small. Because of this, cabin space and the amount of space a vehicle has behind the wheel is extremely important to us. Unfortunately, my wife and I werent able to find a vehicle we both could comfortably enjoy, so we ended up buying a different make.Im writing this review because Ive had nothing but positive experiences with Randy Kuehl Honda every time Ive been there, and this time was no exception. Chris is a straight shooter that is a genuine pleasure to do work with.

Took my vehicle there 3 times in a short amount of days for the same issue and still not fixed. I called and left a message for a service manager and have not received a return call, its been 3 days... I just want the issue resolved!!! Hopefully fourth time is a charm.

Crazy Honda Chris was fantastic to work with! Even though in the end, I didn’t actually end up purchasing through Randy Kuehl, instead going privately, Chris still took time out of his day to give me some pointers. Thankful for kind people such as him! Would high recommend him to anyone

I was looking for a new car and went to different dealerships to test drive cars. I found Chris from this store’s YouTube video about the Honda Accord Hybrid EX. This video gives so much more information than any sales person I’ve worked with! Their channel has several informative videos on other vehicles as well. I highly recommend this place and checking out their YouTube channel before you buy a car.

My most recent visit to Randy Kuehl Honda has left me disappointed and aggravated. When a check engine light came on in our van. I checked the code, which turned out to be P0301, and when I checked the spark plug from the first cylinder, I observed a significant buildup of carbon.Knowing this was not normal, I did some research and discovered Service Bulletin 13-081, which addresses a condition I believe is impacting my vehicle. Therefore, instead of replacing the plugs myself, I took it to Randy Kuehl Honda. Upon their inspection, they confirmed the error code P0301, but told me that they did not believe the plugs were fouled. However, when I told them that I had removed the plug myself, took pictures of it, and that it looked exactly like the photos in SB 13-081, they said they would send the information to their Honda America representative for review.I was then told was that because the plugs were Autolite plugs and not Genuine Honda NGK plugs that the SB doesnt apply. I was beyond frustrated with this response, but reluctantly gave them permission to do the work so I could at least have a record of problems when the code pops again. I also asked them to save the old plugs. If you check out the attached photos, you can see all 6 of the plugs the dealership removed, and it is very clear which ones came from cylinders 1, 3 and 5. These plugs have over 50,000 miles on them and it is very obvious to me that there is a leakage problem in these cylinders. Nonetheless, Randy Kuehl staff said that SB 13-081 specifically states that the warranty work can only be done if the fouled plugs are Genuine Honda plugs. Their stance is that the Autolite plugs void that warranty.To add insult to injury, I was charged $418.32 for the service - $183.90 for the parts and $193.50 for the labor. And I still will have to look forward to a $5,000-$8,000 engine repair due to leaking seals.

A great place to buy a car.

Chanin Dirks and all were friendly and easy to work with, no pressure at all. They had a very good selection of new cars to choose from. Once we decided on the car, they wasted no time making a deal with aggressive pricing on both the new car and our trade-in.

So far good

I was able to test drive the car I wanted immediately, and had the whole deal squared away same day. They were even generous enough to give me a loaner vehicle to drive while they detailed the car I was purchasing! And THAT car was a nice ride too! I found the dealer I worked with (Chris) to be very responsive to my questions. Overall the entire experience was great. I will definitely go to Randy Kuehl again next time I need a vehicle.

Jeff Moss was great to work with for the Honda Odyssey van we purchased on 6/27/20 . Jeff was knowledgeable, personable, and patient. Finance manager Mike Marsack was thorough and efficient during the financing and paperwork. The new Randy Kuehl Honda location on Edgewood in Cedar Rapids is easy to find and looks great. Great experience!

Very prompt and thorough.

Chris communications was great. Sent photo and answer questions.. Followed up with us to see if we had found a vehicle. We will definitely look for him if we are ever in the market to purchase another vehicle.

Had a great experience working with our salesperson, Chris. He was very knowledgeable, friendly, and professional. We did not feel the high pressure and stress that goes along with purchasing a vehicle, and which is found at many other dealerships. In the end it was our decision. I would highly recommend this dealership and working with Chris for an all around satisfying experience!

My girlfriend bought a brand new HRV. We had a tire blowout in Missouri. There was 800 miles total on the car. The Missouri Honda dealership deemed it defective. Chanin Dirks told us to just take pictures of the tire and we will be reimbursed for the $215 tire. Now they are saying since we dont have the physical tire it will not be covered. General Sales Manager Dan Quinby said to come in and talk, but when we got there he refused to speak with us. Seems like this dealership only cares about making sales and not the people after the sale. I will continue telling everyone I know to never buy a car here every chance I get.

Recently bought a car from Randy Kuehl Honda. My experience was great. Chris was knowledgeable and made car buying fun. They were able to answer all my questions and made it easy for me to understand all my options. Jason was also knowledgeable and made the final paperwork simple and I wasnt pressured into adding anything I didnt want.

Great place to buy a car.

I went with my daughter, Kacie, to test drive & purchase a CR-V this week. We were greeted by friendly and knowledgeable salesmen. Chris answered all of our questions to satisfaction. Jason quickly got all of the financial paperwork together and explained along with answering all of our questions as Kacie signed the forms. I would car shop here again.

I recently purchased a new vehicle from Randy Kuehl Honda and I had an all around great experience. The sales people were very polite, professional, and best of all knowledgeable. They gave me a good price on my trade in and were able to help with the financing on my new vehicle. If I buy another Honda, it will be from Randy Kuehl Honda.

My Review of Randy Kuehl HondaCarrie6/25/2019Reason For VisitSales (Used)NEW CAR!!!! The dealership was very pleasant to deal with. The salesman Christopher was very knowledgeable and very polite. He went above and beyond to help us get the car I wanted. Mike was our finance guy and he did his best to get me in my NEW used car. Overall I would highly recommend this dealership to anyone.

I went in for a scheduled oil change and didn’t have to wait long at all. Additionally, everyone I interacted with was very friendly. The only thing they could improve on is sending appointment reminders, but I also could be just be a responsible adult and remember on my own. Definitely would recommend if you have a Honda.

I had a great experience! Wonderful sales people, great service. Chris was great about getting the information I needed as soon as it became available and working with us.

Breck was a pleasure to work with! His friendly, easy going demeanor made this feel like working an old friend and enjoyable, a first for me. He knows the vehicles and their features making it easier for comparison. He was patient and not pushy which is definitely a refreshing change of pace. Jason T in finance was also easy and friendly to work with. Went in for one vehicle, after 4 days left with 2!! Andrew is service has always provided 5 star work!Many delightful firsts in this car buying experience!

So....we started out just looking...didnt really have a specific model in mind, so we decided to try out a few dealerships and car models to narrow down our search. We decided to start with Randy Kuehl Honda.Never made it to another dealer. Didnt need to actually - these guys are great. Chris Kaegbein was very patient and knowledgeable. No pressure. We ended up purchasing a Honda Odyssey.Great car, great dealer. Next time we need a car, we know where we will go.

Chris Kaegbein was awesome to work with. He gave me tons of good information so I could make an informed decision. They also offered me a fantastic deal. It was a very low pressure and easy going experience. I would recommend this place to anyone!

I had heard good things for quite a number of years and always had it in the back of my mind to go to Randy Kuehl Honda. We worked with Steve Lord and bought a new Civic Hatchback that is perfect for us! Since we werent sure what we wanted or what the choices were, we asked him to show us a whole range of cars. We did a number of test drives and Steve was very knowledgeable about the features and answered our all our questions. We had already decided we would sleep on what we had seen and Steve was fine with that. He gave us the time and space to analyze and discuss our decision. Buying a car, especially a new one, is a huge decision, not to be rushed through. Given time to think, we decided to go with the prepaid maintenance and will be coming for all our service here. Steves listening, support and guidance was exactly what we needed. I can honestly say I felt no stress through the entire process. Our new vehicle has made a huge, positive impact on our lives. We have an attractive, comfortable and dependable car. Thanks Randy Kuehl Honda!

Our experience couldnt have been better. We originally visited the dealership to help our granddaughter find a used car. Tim Carson helped us, and we were very impressed how thorough and patient he was with all of our questions, and appreciated his no-pressure manner. I decided to sell her my car and buy a new one, so we returned to the dealership to find Tim. We met Tim on Saturday, he took us for a test drive of 2019 CR-V, and we really liked it. He thoroughly explained all the features and benefits of the vehicle, didnt pressure us once to buy the car. We told him we were also looking at 2 other similar SUVs, after which we went to both Toyota and Subaru to see how the vehicles compared. We test drove all of the vehicles on Saturday. On Monday we called Tim and ended up making the deal. We really appreciated his low-key, honest sales approach. Ive already recommended him to one of my friends.

Had an issue with my used car right off the lot. Had to squawk a bit to get them to fix it but they did.

I ran into a major issue, ate gears in my 2019 Civic Si and thought I was going to be out of service for months. Luckily for me the service writers and district manager were able to get my car in and out within 2 days of work. They replaced everything that was broken under warranty and gave me nothing but good service. Highly recommend this dealership if you happen to run into any serious problems with your Honda. The service advisors are very professional and the technicians work is quality. Big thanks to Randy Kuehl Honda!

Great Service Department.

I was in the market for a new vehicle and had my heart set on either a Toyota Highlander or a Honda Pilot. Upon visiting both dealerships, I felt right at home and welcome at Randy Kuehl Honda. Jeff Moss was great to work with. I had many features on my must have list for my new vehicle. He helped me determine which model of the Pilot was right for me based on my requirements. The fun didnt stop there as I wanted a specific color, which of course they didnt have on their lot. They helped locate the vehicle I wanted and got me in my new vehicle in under a weeks time. Id definitely recommend Randy Kuehl based on my experience.

My experience at Randy Kuehl Honda was fantastic! Ron made the whole process very easy, laid out the different options for me, and was much more open about pricing than other car dealers I’ve dealt with. Mike in Finance was very very efficient with the paperwork and clearly explained the different warranty options. Other staff members were very friendly even though they weren’t working directly with me. The Randy Kuehl staff was respectful of my time and made the whole car buying experience hassle-free and efficient.

My husband didnt have time to go car shopping with me and I was really dreading going into a dealership by myself. I dont know a lot about cars and was afraid of being taken advantage of. My experience at Randy Kuehl was the complete opposite. Both Chris and Chanin were really helpful and made sure I found a vehicle that was perfect for me. Chris even stayed after work late to make sure I knew how to work all the bells and whistles in my new van. Dan was able to get me the most for my trade and helped made sure my monthly payments were what I had budgeted for. Then came the paperwork, I assumed this would take a lot of time, but Mike had everything ready to go and made the process as quick and easy as possible. I would definitely recommend Randy Kuehl Honda!!

My wife and I are from out of town and noticed a used Toyota Highlander for sale. I called and talked to Tim, and decided to take a look at it. When we got there Tim was finishing up with a customer, Ron greeted us and was quite helpful explaining the features of the vehicle. Tim came out a few minutes later, very personable and professional, with a good sense of humor. My wife and I test drove the vehicle, Tim answered all our questions. We enjoyed visiting with Tim and found we had many things in common. They made us feel that they were glad we were there.We were too far apart in price to make a deal with our trade-in and decided to try to sell our car privately, Tim kept working on the pricing and we were able to agree on a price with our trade-in, drove home in very nice used vehicle. Thank you Tim!Thanks Bryce for making the financing so easy.Only downside was a low pressure tire light on the dash which we asked about. The tires all were like new, It turned out not to be just a simple reset of the tire pressure system, but three tires with low batteries in the valve stem sensors, cost us $240 at our local tire dealership. My bad, I try to make sure everything works properly before buying but missed it this time.All in all it was an excellent experience with Tim and the dealership. My wife and I noticed the nice working relationship among the staff at the Randy Kuehl Honda, not something always found at businesses.Thanks guys,Tom & Fran

We had a positive experience. Salesman Chris was very helpful showing us several used cars and their features. Appreciated the non-pressure attitude as we searched for cars.

I went into car dealership specifically to test drive a CR-V. Ron went out with me and explained many details of the car to me as I drove. Brought my husband back a few days later to make sure he would fit in car as well. (He is 62 and fit just fine.) . We were able to settle quickly on a price for our trade-in and our new CR-V that we felt was very fair based on the homework we had done. Stopped in the following day to pick up our car... Jason was ready with paperwork, the car was clean, full of gas, and Ron went through details to make sure we felt comfortable with how all the new features worked. Parts department was super helpful with some accessories we wanted as well. Thank you for a great experience.

We had been back and forth about what car to buy as our previous vehicle was not what we had hoped for at all.. Jeff Moss and the team at Randy Kuehl really made our experience a positive one. We purchased a 2018 CR-V and got more then we had hoped for at a great price. Jeff seen to it that we got exactly what we asked for and for the first time I really felt like I was getting a good, dependable vehicle that I can trust. We had heard great things about this dealership and look forward to future great experiences with using them.

My husband and I recently traded in our Jeep for a Civic here and everything couldnt have gone smoother! We contacted Nate and told him what we had and what we were looking for and him and Christopher quickly came back with the best options for what best fit our needs and the deal they could give us on them. When we went in to look at the cars they were honest and helpful with everything we needed to know and helped make the trade smooth as possible! Jason helped us finalize the buy and sale and answered any and all questions we had! Overall Randy Kuehl Honda has a great team and is a great place to find a new car!

Tim is patient, informative and easy to work with. When I first stopped by the dealership, Tim asked me about my interests and then helped me talk through the qualities I desired and explained the and pros and cons of various models. When I narrowed my decision down to the Honda Accord, we took it for a spin to make sure it was the right car for me. Prior to the test drive, Tim patiently explained the safety, entertainment and convenience features. Upon returning and after learning the price-range I was considering, he met with his sales manager, Dan Quinby, and they wasted no time offering me a fair trade-in value for my car.When I came in just three business days later to pick up the Accord they had ordered for me, Tim explained the settings I could choose from and then set up the car to my exact specifications. While I completed the paperwork, which was also a very efficient and painless experience, Tim had my plates installed.All of my questions were answered and I never felt pressured to purchase.This was by far the easiest and most pleasant car-buying experience I have had.

I have purchased my last two new vehicles from Randy Kuehl Honda, and when it is time to purchase my next new vehicle, I will definitely be back. Their sales staff are knowledgeable and courteous. More importantly, their service department is top notch! I have all of my vehicle maintenance done at the dealership, as their prices are fair and their service staff are great to work with. They always take the time to explain any issues or needs, and work with me on appointment times, making the process quick and convenient. Keep up the great work!

I just traded in my 09 Corolla for a 2016 Honda Civic and I had the best experience with the guys at Randy Kuehl Honda!!I worked with both Ron and Wes during the process and they both were great!Mike in finance worked with me to get me get the best deal possible. I definitely recommend Honda if you are in the market for a great car with no hassle!!

I spoke with Steve Lord and expressed interest in buying a small car from Randy Kuehl Honda. I gave him my email address (best way to contact me) and waited over a week. No email. I tried reaching out to him by the email address on the business card I received from Steve Lord. He never responded.A few days later I drove through the lot and he still works there. The small car we discussed was still available. And there He was standing with some customers. Very unprofessional work ethic.I have had the unpleasant experience of interacting with the service department personnel. They are quick, but that is where the compliment ends. They are constantly cursing where customers can hear them. And they have a tendency to be careless and force fragile objects such as electric keys and small electronics. They with hold valuable information. And they attempted to start a racial fight with a customer just because the customer had troubles understanding the parts department guy’s accent.Who tries to bait a verbal fight over race when the parts guy is hard to understand? Has nothing to do with race, it has 100% to do with how well the communication was between a dealership employee and a customer.Very unpleasant and uncomfortable experience at Randy Kuehl Honda. I will not be back after the way they treated me and the other customer I mentioned above.Hopefully others have a better experience there than I did.Michael

Very poor service. Unacceptable. Looks like the just want to make money. I have given my car for recall and asked to fix one issue. They told me that the repair will require near about $100, i just told them go ahead and fix it. After doing repair they says it require more $250 bucks, i asked them to go ahead and fix. But they didnt. After a month I went to meineke and they diagnose in front of me and identified the correct issue. This shows that Randy Kuehl Honda people are not capable to fix the issue with correct way. Looks like they dont have technical knowledge to fix the issue.

I loved how they not only want to sell cars but They have your best interest at heart. Jeff continued to check on me even after I purchased my car to make sure everything was still running smoothly. Also they have really nice cars!!!!

Came in to see a Mazda that I found on Facebook Marketplace posted by “Crazy” Chris.Chris was very helpful and polite even though I was transparent that I was more interested in another car comparable to the one Chris was showing me. Low/ no pressure on me and was happy to pull the carfax on their car as well as the other car I was interested at another dealership. I would definitely recommend buying a car here very pleasant to work with just didn’t have the exact car I wanted today.

I had a great first car buying experience at Randy Kuehl Honda, their customer service was excellent. I was searching on their website and found a car I was interested in, so I sent a request for more information. Within 10 minutes I got a phone call from one of the salesman, Chanin. We set up an appointment and when I arrived the car was out front and he had everything prepared. He answered all of my questions honestly and wasnt pushy about anything. He was very personable and made me feel very comfortable. I am very happy with the purchase of the car. I would highly recommend Randy Kuehl Honda!

Tim did a great job selling us our new family van. He got us the best price he could and found the exact color we wanted. He was able to show us and knowledgeably tell us all the features for the van. He was very timely and met with us right away 2 days in a row. Were very happy with our experience and our car!

We had a great car buying experience at Randy Kuehl Honda,We live 50 miles out of town and since we had already decided on the make, model, and color that we wanted ( 2019 Honda HR-V EX ) we were able to negotiate a great deal online saving us time and the usual unpleasantness of the car buying process you go through at most dealerships. Thank you Randy KuehlChanin did a great job of communicating with us throughout the whole process, and going over how everything worked on our new car when we arrived to pick it up.We were in and out of the dealership in less than an hour - How great is that!This was the best car buying experience Ive ever had !

We went in the first time, not ready to buy but to just look. They showed us around knowing that and even let us test drive knowing we would not buy then. After a few months we came back and worked with Chanin and Dan who were amazing. We never once felt pressured into anything and felt like they just gave us personal service and helped us buy the perfect vehicle for our family! Even Bryce in finance made the signing of papers smooth and pain free.My wife and I really appreciate your patience and perfect service!

My Review of Randy Kuehl HondaJesse6/25/2019Reason For VisitSales (Used)Great experienceMy wife was looking for a car.We had an awesome salesman that talked to my wife and asked her what she wanted in her new car. And since she was going to be the primary driver it was about what she wanted. Great financing personal a Great team from start to finish.

I came into the dealership expecting my price would not be met and my expectations low. Talking with Ron it was clear he was very knowledgeable on the car I was looking at. He answered all of my questions and was very polite and easy to work with. I did not feel pressured and, surprisingly, they quickly came to my price. After we agreed on a price the rest of the experience went by quickly and smoothly, and made for a great car buying experience!

Tim Carson was a pure delight to deal with. He asked the right questions to help me hone onto the model that I wanted with the accessories that I envisioned for me. He found the perfect car for me without going through a lot of monkey business. He took a lot of time with me showing me the features and how they worked. I fell in love with the new Civic and am so happy with my choice. Doing the paper work with Bryce went very quickly. The best experience Id ever had when buying a new car.

The Finance staff was very helpful and knowledgeable. They went over my options in detail without pressuring me into doing things I did not want to do. One of the salesman, Tim, spent more than an hour going over my new car; he answered all of my questions and made my experience buying a new car less stressful and more enjoyable.

This is the absolute worst car dealer I have ever experienced in 35 years of buying cars. Upon arriving I informed the salesman that I intended to purchase a new top of the line CR-V and described 3 vehicles they had on their lot that I was interested in. We proceeded to look at one of them and along the way I informed the salesman that within the week I would be requesting pricing from all the dealers in the area who had vehicles of interest to me and make my purchase from whoever could put together the best deal. As we were preparing to start a test drive I asked the salesman to explain the difference between the vehicle we were in and the other ones they had on the lot. At that point he informed me that he was not going to waste his customer service efforts on someone who was going to buy based on price. This left me dumbfounded. How dare a salesman treat a buying customer in such a manner! Needless to say the test drive was over before it began. We walked back to our car loudly discussing the matter in front if the few other customers on the lot, with him telling us how we as customers DISRESPECTED him and his superior customer service. At which point he turned his back on us and walked away. Never in my life have I experienced such treatment as a customer. We went directly to a competitors lot. When I shared this story with them they stated that this Randy Kuehl Honda dealership is kind of a local embarrassment.Overall, just in general appearance this is a joke of a dealership. It reminds me of some small town has-been dealership that has been neglected for 20 years. Their facilities are small, dated, run-down and generally dumpy. Obviously the sales staff lack any level of professionalism. Im left with the impression that they know they cannot compete with the other Honda dealerships in the area and they take their frustration out on the occasional well-informed car buyer that happens to stumble on their lot. I fully intend to discuss this matter with the Honda corporate people. My opinion of Honda as a brand will hinge on their response. In the meantime this one incompetent salesman at a has-been dealership has cost Honda a significant new car sale.

I dont really like anything about car shopping except getting a new car! However, experience here was easy, no pressure, and fair - we came prepared - had looked at average sales price for this car in the area and trade in value for our car and I think they gave us a decent deal. Both salespeople - Tim and Ron - that we worked with over the month were pleasant, helpful and very knowledgeable.

Our experience with Randy Kuehl Honda was nothing less than amazing. They worked so well with us, they were so educated in each of the departments, they gave whole hearted advice when needed and they really took care of us. We already have and will in the future recommend Randy Kuehl Honda to family and friends. Thank you guys so much for helping my husband and I with a 2018 Pilot. We love it!

Went here looking for a trade in about a week ago and the amount of help and the quality of the customer service was absolutely phenomenal. They were very helpful with helping me find exactly what I asked for and what I was looking for in a car. I came back a few days later to go and look at a car and Steve Lord came and helped me find the exact car that I wanted from the start. I was so pleased with the service that I received from the their team I felt very welcome and was taken care of very well. They worked very very hard to have me leave as happy as I could with the car I wanted and before the end of the day they worked out a plan in my favor in budget. So I left with exactly what I wanted for my budget and left extremely happy with my new 2008 Honda Civic ex, its one of the best deals I have ever gotten at any dealership. I strongly recommend it to everyone out there looking for a high quality car from a dealership that always puts their customers best interest first, and does everything in their power to have their customers leave very happy and leave with the car they come in for. Thank you to the Honda team Im absolutely in love with my new car and am looking forward to doing more business with you!

We keep going back to Randy Kuehl Honda because of the excellent service we receive. Our sales person, Jeff Moss, was very knowledgeable about all the vehicles and was patient and thorough with all of our questions. He was friendly and did not pressure us into buying or leasing. He provided us with a great experience and we continue to be impressed with everyone at Randy Kuehl Honda and will definitely return without hesitation.

Chris Kaegben provided top notch attention during my recent car search experience at Randy Kuehl Honda. He was very in tune with what I was looking for in my next vehicle. He was very friendly and personable to the point that I can highly recommend him to anyone looking for their next car and would definitely put in a good word to any of my family and friends who might be in the market for something new. He is far from any of your stereotypical idea or any preconceived notions of a car salesman! Trust me I have had one of those too and Chris is not it!Tim Lewis, Cedar Rapids

Chris was professional and easy to work with. I got a great deal quickly and I appreciated not having to negotiate for days on end. I live in the Dubuque area, and we conducted the majority of our business by phone. I drove down and half an hour later I left with my beautiful new Honda! Thanks for such a smooth transaction!

Matt Smith was very friendly and knowledgeable. He covered every detail, showing me all the features of my new car. My sister had recommended Matt, as she had recently purchased two vehicles from him. Matt worked very hard to get me into the car I wanted at the price I was willing to pay. As the end of the day approached and I still needed to get to my bank for the loan, Matt offered to come in on his day off to finish the paperwork. It was a great experience. I am so happy with my new car! Matt Smith is awesome!!

We were coming home to Minneapolis and got a blown tire in Cedar Rapids. We put the donut tire on and knew we couldnt make it back 200+ miles with it. We lucked out that the Honda dealership was a mile from our hotel. We needed new tires anyway so I got to the dealership at 7am. I had to get back to the cities for work. The guys at Randy Kuehls service and parts department took me by the hand and got the job done even with a full plate of service work for the day. The waiting room was filled with people with appointments. I was out of there an hour from the time they opened with new tires and on our way back home. I couldnt believe that the 5-6 employees I had contact with all cared about my situation and made me feel important. Being treated this well with very little chance I would ever be a long term customer because I live 250 miles away was incredible. Being a businessman myself I expect good service and I will let companies know when I get superb service I always find time to recognize it. Incredible job from the team from the moment I walked in to the time I was out of there - first class. Theres an adage of spirit of service - you cant fake it. Thanks for the great job and I would recommend them highly.

I give Randy K Honda a 5 star rating;to put it plainly we made two visits and drove away with exactly what we wanted and in the monthly budget we needed. The team at Randy K made this experience quick informative and painless. Our sales associate, Chris, was knowledgeable, informative and even patient with us as we went through our routine to make sure that we were comfortable. Mr. Dan had a no non-sense approach to close the deal that made us feel like we were part of the Randy K family while Bryce found us the financing to meet our budget requirements and all exceeded our expectations. We highly recommend that anyone looking for a new or pre-owned vehicle needs to stop by and give the team at Randy K a shot before going anywhere else. You owe it to yourself!!

The staff at Randy Kuehl Honda were exemplary in helping me buy my first ever Honda vehicle. On my initial visit, I met with Jeff (Sales Consultant). Jeff made sure he understood what type of vehicle I was interested in, and answered all my questions. I felt very comfortable working with Jeff. I was never pressured into anything I didnt want to pursue. Purchasing the vehicle was very easy as both Bobby and Brian helped me understand all my purchasing and payment options. Overall, I had a fantastic experience buying a vehicle at Randy Kuehl Honda, and I would recommend this dealership to anyone.

I am new to the area and needed to have a regular oil change scheduled. Even with the low star reviews I saw on some different sites, I decided to try out the place since it’s close. I wasn’t disappointed. The service guys were very nice and accommodating, the oil change was done within 25-30 minutes and I was out the door without any additional “issues” needing fixed right away as most Honda dealerships try to pull over on you. I will be coming back again.

Ron was our salesman and he was knowledgeable and not high pressure. This used car buying experience so far has been the best I ever had. I had never been to Randy Kuehl Honda but definitely would recommend them.