Gotten a bit pricey, but does good work and friendly people.

No matter what service you request, whether a simple tire repair or oil change, from the time they actually pull your car in, anticipate a minimum of a one hour wait (typically longer). This has got to be a marketing ploy directed from corporate, in order to hold shoppers captive in the hope theyll spend more $$$$ while they wait. I have utilized WM Auto Care at four different locations, some planned, some not, same at each. I would give them 3 stars as they are lower priced for parts-service, but considering my family spends more money at the store while Im waiting on my stinking car, its probably near break-even compared to dealer. To avoid this, when feasible, take two cars, drop the one getting service off and come back later. I might give them 4 stars then.

Did a great job and timely manner.

Service was excellent I would recommend their service I have never had a bad experience My dude Tom, Brad and the rest. Excellent service. God bless you all.

Bought new tires. They were very fast and friendly.

Gets the job done. sometimes under staffed - but hey cest la vie!

Called Auto Center during my break at work when I noticed a slow leak in one of my tires, they got me in right away and found a small punture. Took 15 mins and $17!!!! Great service!

Had an appointment at 10got there at 9:30am they took my car in for 4 tire change. Went shopping went back there they said they tried to call me told them I never recieved a call found out they wrote down the wrong number.They said they didnt have the four tires I wanted but had another brand so went with them had to wait another hour took them 2hrs will never go there again. They didnt apologize our anything.

My wait time was good, specific major complaint. The price for a set of tires I was quoted over the phone had way too many add on fees .In the end, I could have gone to a more comfortable tire buying experience.

Awesome Staff !! Will bring my truck here everytime !!

Basically paid for an oil change and never got one. The auto mechanic put a new sticker on my window like he change my oil but never did. I am never going back up there‼️‼️‼️‼️‼️

Great service, great PEOPLE. They are fast and they do a wonderful job. Thanks Guys

They are very slow need. More crew

Fast service great prices as always

I like the fact that they are always done in 30 minutes or less.

Went here for their Black Friday tire special. The price was great, and each of the employees I dealt with were polite and helpful. I never once felt like I was being taken advantage of. Would recommend!

Great service

Went in for a scheduled oil change. Checked in, started looking in automotive department, about 10 minutes, then started walking to another department, another 5 or so minutes, when my phone rang. It was the tire shop...my car was done!!! Wow, very impressed, as long as everything was tightened up! One thing, on my receipt it stated my vehicle was vacuumed, which it wasnt. But, thank you for the courteous service. The gal that checked me in and out was extremely kind.

Good service, fair prices! would have been 5⭐️, but they don’t ask what kind of oil you want. If you want special oil or filter, or other services be prepared to ask in advance.Side note (not part of my rating): If you want you vehicle vacuumed for free be sure to empty it ahead of time.

Parts are cheap. Staff is well, staff dose not seem to like what they do, unenthusiastic and dose not seem to know their products well. (Check your lugnuts, had tires put on old work car, and a couple loose ones)

Andy and team I was very upset with confusion of appt time for oil change told one thing then come to find out totally different day but after my fit and calmed down I realized automotive is still great place to come for service.so in saying this thank you and keep up good work.....

I purchased full set of tires with road hard. I has a flat. There was a nail in the tire. They told me tire was non repairable. It had a nail in it. Was told that if you drive 50 ft the tire will not be able to be fixed. I should be happy that my road hazardard kicked in and I didnt have to pay full price.I have had tires fixed before.

Great

I called them the day before I set my appointment for an oil change. I said to the person on the phone, You guys dont always have the filter for my car. I just want to let you know. Could you check if you have it?The man I trusted to help me said, Ill leave a note here. We will call you if we dont have it.I was very thankful. Then, I came to the appointment, sat there for FORTY-FIVE minutes. My car was in the air for twenty minutes. I went up to the front desk after I saw the car was no longer on the lift and the guy behind the counter looks me straight in the face and says, We werent able to do the oil change because we dont have the filter for the car. Sorry.I cant think of anything else I could have done, short of getting a job at Wal-Mart, and searching for the filter myself, to prepare for this. Not only was it a waste of my time and my gas (I live in Waterloo), but I didnt get out of there until after five oclock on Friday evening. I travel about 150 miles a day for work and wont be able to schedule another appointment until well after my cars mileage is past when I need to get it changed.So thanks, Wal-Mart. I also noticed that a bunch of people who were really good quit. I wonder what happened there. I will never go back here again, no matter how cheap their oil changes are.

Will not be returning to have anything done with my car here. 20 minutes left till close and i needed my wheel change because i just a flat in the parking lot was told ahhhh not tonight your not really with 20 minutes till they closed. i was always told when i worked in sales that till the second you close you help the customer. next day i had my tire changed at the discount tire in 10 minutes, which i do recommend them.

Nothing ever ready

I’ve been here 2 times with my car and once with my husbands. The first time i was here I was greeted by a gentleman with a “yeah?” Last time I checked That’s not how you should greet a customer. I purchased 4 new tires 2 Saturdays ago. Today, 1 went completely flat with no puncture or anything. I was told I could bring it in after i was off work and they would look at it. When I arrived the woman was rude and basically made it seem like I should just take it home and they wouldn’t look at it. I continued to tell her that I was told to bring it in tonight to have it looked at and she continued to be a little rude. I will probably never get tires or any other service here after this. If you don’t enjoy your job or can’t be pleasant when you work in customer service then get a new job.

Good prices and fast service.

This place has the best deals, in my opinion. I might only be 14, but I know quality when I see it. The equation goes like this: Stuff that people wanna buy+good prices+good service/product quality= Walmart! :D

4 hour wait, next appt available Sunday at 5. They need more help

Service is okay. People are nice. Could improve the wait time and improve quality of experience.

The prices here are great, but the service is slow and sub par. It typically takes 2-3 hours from the time you drop off your car until theyre done with the oil change. Plus, the workers have a tendency to not clean the oil off of their hands before getting in the car to move it, so you end up with little smears of oil on your steering wheel and on the windshield where they put the sticker. Plus the sticker usually ends up falling off because they get oil on the sticky part.

Love the service there, great hospitality and kindness.

Ive been using this Wal-mart Automotive for years. Friendly and knowledgeable .

Terrible. There was one other car waiting for an oil change and they told me it would take 2 hours. I reluctantly agreed and nearly 4 HOURS LATER I got my car back. They obviously didn’t do a good job because my oil level was crucially low like 2 days later. Would not recommend.

This place rarely answers the phone call when I make a phone call to them, also I have made many appointments that have never been written down so I show up for no reason only to confusion

They do a good job and its fair price, plus go shopping while you wait!

Just good service which can be hard to find

Pretty good, reasonable prices. Only problems were they forgot to turn some stuff back on when I got my car back.

They are very helpful and the service is good.

Slower then death and dont listen when u give instructions for oil change i asked for certain brand they gave me wrong one and just said oh well wont be returning

We were told 20 minutes for an oil change. Then 45 minutes. It took over an hour and a half and we had an appointment. Not going back even if the prices are good.

Always make an appointment and you will be in and out.

Good for a cheap oil change.

Below average customer service compensated with their low price.

1.5 hours for a scheduled oil change!!! Luckily employees were friendly.

Fast and resale

Incompetent, not really willing to help, not standing-up for their work.

Didnt get anything today

Prompt service.

Good oil

Good price

Fantastic service & really helpful!!!!

Niiiiiiiiice