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Cedar City Ford
1010 N Main St, Cedar City, UT 84721, United States
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Cedar City Ford
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Ni
Review №1

So I just got home after having an oil change from this service department and my jeep is pouring oil, my husband checks the oil plug and it was fine, checks the oil filter, completely loose and doesn’t at all look like a new filter! It took a demand multiple time for my husband to even be able to get a hold of the manager over the phone. We were about to be on the fwy to STG had we not noticed the leak sooner my jeep would’ve been toast! I’d double check their work if you get your vehicle serviced here.

Za
Review №2

We worked with one person from beginning to end and loved it. Jeremy was fantastic and made this the best car buying experience Ive ever had. They have a customer for life

St
Review №3

Adam was very patient and went out of his way to make sure I got the car that would suit my needs. The technicians also were very informative on what vehicle would check all of the many boxes I wanted. Very fair pricing along with the simple, straight forward financing. I am very happy with my purchase.

Jo
Review №4

I had a low oil pressure light come on and the fix was an oil change. It was Saturday and I needed to travel home. I did not have an appointment and the good people at Cedar City Motors found a way to squeeze me in. Great service! Great people! A+

Ro
Review №5

The entire team was very personal and professional. The carrier arrived in the late afternoon just as things were winding down. This didnt stop them from going above and beyond though! They knew we wanted to use it ASAP so they had it detailed while I filled out the paperwork. I drove home with it within 2 or 3 hours of the trucks arrival! This was our first vehicle purchased from Cedar City Motor Company and we will be coming back for all of our future purchases. Well done!!

Ma
Review №6

Originally my experience with this company was not great the original post is below. I have been forced to reconsider my view of this company through the actions of their management. After my original post they reached out to me. I felt that they did not excuse mistakes that were made but that their focus was on making things right and fixing a problem. It is hard not to respect a company that is willing to own a mistake and make it right! they were great to work with and I was glad that they had reached out to me.Original review below:I recently took my truck in to get a known problem fixed. Initially when I tried to schedule the appointment the earliest appointment I could get was a month out. When the appointment was scheduled I told the scheduler what the problem was. I waited the entire month thinking I would finally get my truck fixed and be able to use it for the archery hunt and other things only to find out that at the time I scheduled the appointment the part needed was on back order and would be on back order until almost two weeks after my scheduled appointment. Furthermore the appointment had been incorrectly scheduled as a diagnostic appointment instead of repairing a know issue. Needless to say I was let down quite drastically and found that my needs for reliable vehicle repair were not met by this company.

Ti
Review №7

I recently needed to have my 2017 Lincoln KMC serviced including tire rotation. I called on a Friday for an appointment the following Monday morning. The Express Service manager advised Monday was booked up but Tuesday was open . I had my car in the express service lane Tuesday morning about 9 AM.The very friendly Express Service Lady had me checked in, in but a couple minutes and I was on my way. The car was ready a little later that day. however we opted to pick it up Wednesday morningI picking up our car we were once again greeted by the smiling, pleasant Express Service Manager. She mentioned a couple small items we should look at during next service . Oh yeah the service included a washing also.I give Cedar City Ford 5 Stars. Keep up the good work

Ja
Review №8

I have bought one truck from them so far. It was a great experience. They also send coupons regularly and have done maintenance at discounted prices. I have been happy with it all.

De
Review №9

I was traveling home from UT to AZ and needed a very quick fix. Cedar City Ford did exactly that. So quick, I had to gulp by soda to finish it. Very quick. Very profesional. Great work. Great price. It was a great experience.

Fr
Review №10

You will not find a better price anywhere. No hassle sale with no hidden costs. Everything is up front and open.

Mi
Review №11

Don Brown was fantastic to work with. The process was simple and the no haggle pricing makes it easy to buy a car.

Du
Review №12

We have the best experience at the dealershiip. We were traveling with our 5th wheel when our check engine light came on. Upon arrival we were met with Derrick (service consulate) who diagnosed the potential problem. He indicated he would have it done that day or the first thing in the morning.Derrick knew we were on a time table with meeting deadlines to continue our travels. He and the rest of the crew from the courtesy drivers, to all around staff did a exceptional job to make sure we were well taken of. I would highly recommend City City Ford.

Zo
Review №13

Everyone that helped me at Cedar Motor had my best interest in mind. They were all super nice and helpful! 10/10 would go there again. I’m a single mom and went in by myself and none of them took advantage of that (that I know of 😂)

Re
Review №14

The guys at Cedar City Motor, took great care of us. We bought, a beautiful Cadiallac from them. Never before, have I walked out of a car dealership feeling like I got a great deal.The price on our new car was great. But, I was nervous about our trade in, but they gave us exactly what we wanted!They also worked extra hard, to get us the best numbers on our loan. Ive worked with other dealerships, who took advantage of my inexperience. Cedar City Motors didnt hide or manipulate any equations!Thanks guys!

Aa
Review №15

I have bought several cars from them.. the sales staff are excellent.. Kerry and Jim are among the best i have ever dealt with. They are fair and honest.. Now the service department is the worst I have ever been to.. they have never fixed a problem for me without creating more. I had one truck they never could fix. My wifes new ranger has had some minor issues. They showed a complete lack of concern and then said we should call ford. Thats there job not mine. I wont use there service ever again. I have example after exampl of why. I will use st george next time

Pr
Review №16

I would give them 10 stars if I could! My family and I were unexpectedly stranded in Cedar City back in March while attempting a drive to Brian Head for the day. Derek J. was our service consultant. Not only did he find a spot in their schedule to fix my truck that day ( bad plugs ) but they also loaned us a brand new Bronco Sport for the day so we could continue to Brian Head. Customer service like this is growing ever more rare, much respect and appreciation to Derek and his crew for taking care of us like they did. Thank you

Jo
Review №17

Cedar City Ford has earned repeat customer status from me, my family, and everyone within earshot. We live 6+ hours away in California, but they made my recent truck purchase so easy and seamless, it was smoother than other vehicle purchases weve made through our local dealer. Every employee was so helpful and eager to please, but Ashley and JD especially stood out as going the extra mile. My husband and I wish wed found them years ago; we will be buying all of our vehicles from this dealership in the future!

Ja
Review №18

Dealing with Cedar City Motors was a great experience. Our salesman Andrew is exceptional. We have shopped for many cars over the years and found Andrew to be the most knowledgeable and intelligent salesperson that we have encountered. Andrew and his managers did extensive searching for rebates that applied to our purchase and found additional savings for us. The buying process was a pleasure and we look forward to our future dealing with the dealership.

Cl
Review №19

Bruce Nakken worked closely with us on our purchase. He was helpful, friendly, and overall did a great job working with us.

Le
Review №20

The people everywhere are always friendly and knowledgeable. The service department is #1. Thank you everyone

Ta
Review №21

Cedar City Ford is the best! We can’t thank Tim Whaley and is service team for the support and service we got while traveling. Our truck left us stranded, but the service they provided to help us get on our way was phenomenal. Thanks again to a great service team at the Cedar City Ford.

Ch
Review №22

Derek went above and beyond to make sure our vehicle was repaired correctly. It was a long process that was out of Cedar City Motor Companys control but Derek took care of us every step of the way. We couldnt be more appreciative.

Gr
Review №23

I inquired about an F150 and within a two minutes, Ashley texted me asking if I wanted to come take a look. Its a small thing but Ive noticed that a lot of people here in Cedar are lazy and take their time getting back to you (if they even do.) I settled on the truck and purchased same day. They valued my vehicle at a price I was happy with. Never felt pressured to buy and they never tried to up-sale me. Everyone I spoke with was upfront and kind. Thank you for a great experience.

Pa
Review №24

Purchased a vehicle from this dealership.Very easy to work with. everything went really smoothly which is something you dont get to see now days. Zero pressure from sales and from financing.

Al
Review №25

Last summer I quit my job and was looking to get out of a car payment Into something cheaper. I went to Bradshaw dealership down the street and they gave me a trade in value that I did not appreciate.I came here and was greeted by Bruce and in the matter of 2 days, they paid my loan in full and got me into an older SUV that was in my price range. Bruce was great and listened to me and never pressured me into buying anything.In the future if I stay local in Cedar City Ill definitely look to give this place my business for saving me a few thousand dollars

Li
Review №26

Ashlie was super helpful. After the deal was complete, she took me to the car & helped set-up the phone, locks etc. Helped me get familiar with my new car, which can be daunting when you have had your own for almost 8 years.Thank you Ashlie Frazier

Pr
Review №27

Priscilla & I just want to thank everyone at Cedar City Motors for such an enjoyable experience . We especially want to thank Adam and JD. They made the transaction on the 2017 F350 truck so easy and definitely the most unpressured experience we have ever had at a dealership. It was definitely worth the 8 1/2 hour drive there and back.We love the truck.Thank you again,Tony & Priscilla

Co
Review №28

This was our first time using the service center since we had purchased out truck. They were very professional, and helpful. Me and my little boy wandered the lot while we waited and he got to see all the trucks and race cars. Everyone was very helpful and it was a great all around experience. We will definitely go back in the future.

Do
Review №29

To follow up my review from yesterday I went back today and everyone had great customer service. Bradley got me in and out of there very nice. Thank you for fixing problem

Ro
Review №30

I have worked with many, many dealerships in my 50+ years of driving, but none as exceptional as Cedar City Motors. They are efficient, friendly and get the job done at very reasonable prices!

ea
Review №31

Cedar city fords service department went out of there way to get me back on the road to Salt Lake City. They worked on my truck 2 hours past there closing time. Can not thank them enough, they where great.

Jo
Review №32

Went way beyond the norm to provide me with excellent service. Took extra time to fix a problem I had.

Sh
Review №33

My family purchased a minivan from Cedar City Motor Company. We could not be more pleased with our buying experience! Jeremy was great to work with! He is very knowledgeable and was able to answer any questions I had. I also appreciate his flexibility in working around our busy schedule. We will definitely consider Cedar City Motor Company for our future vehicle purchases!

Ja
Review №34

Had a great experience! They got me in quick and got the problem fixed.

Fr
Review №35

I needed two key fobs programmed for my 2021 Mustang Mach-E and my local dealer was not helpful. I called Cedar City Ford to see if they would program the key fobs and they said they would do the programming and the price was very reasonable. Also, they said it was a drive-up service and I could just show up and they would take care of the programming.I drove to CCF and spoke with the Service Advisor and he took the key fobs and my only fob. 1 hour later I was on my way with 3 working key fobs. I was treated with respect and courtesy. Everyone there was friendly and helpfulI will be back!!!

Ju
Review №36

Excellent customer service. Very friendly staff. I am a service manager for a locally owned tire and service center in St. George and brought my truck to Cedar City Motor Company because it’s under warranty and had a recall. The Ram dealership in St. George was not friendly and lacked customer service.I purchased my truck from Cedar City Motor Company due to there no hassle sales experience and great customer service. I will say there service department is just as great. From my phone call making the appointment to picking up my truck every person I spoke to was very helpful and friendly.

Ty
Review №37

The service department at Cedar City Ford has been great. Taken a car in a few times and the service advisor Mike knew exactly what I was talking about and confirmed what the issue was and how to resolve it. They stuck to the schedule and on the 2nd visit I decided to wait at the dealer and he told me it would probably be about an hour. I was skeptical, thinking it would probably be longer than that and about 40 minutes later it was done!

Ru
Review №38

Fast, easy, low pressure situation. Cary and JD were great to work with. Purchase of new truck was a pleasurable experience. I would recommend this dealership to everyone.Cary went out of his way to deliver the new truck an hour away so I could drive my old vehicle back home. Customer service at its best!

Th
Review №39

We have purchased two new vehicles from this dealership and they are great to work with. This last purchase we worked with Bruce and it was a great experience. Bruce was eager to help us with any questions we had. We have shopped around and we appreciate the low pressure sales tactics at Cedar City Ford. Thanks again.

Sy
Review №40

We took our car in because the check engine light came on. We got the code read and took it in and told them the issue. They diagnosed the problem and told us it would be about a $400 fix. 1 week after we paid and got it fixed the light came back on and the code read the same. So we took it back in and they said that there must be “another issue”. So it was $100 to fix it this time. 1 week later and guess what... the light comes back on with the same code again!! We are now out $500 and the problem is still not taken care of. So this time we decided to take it somewhere else. They found the problem in 10 minutes, showed us the broken part and we got it fixed for $35. I would not recommend taking a car to Cedar City Motor Company unless you want to pay and not get your problem taken care of.

Be
Review №41

I found the truck I wanted through their website and worked with the sales team over the phone until I was able to get there and really take a look at the truck. They were very friendly and once I got there and worked with the salesman Josh everything went smoothly. Took the truck out for a test drive and was sold on the truck. They gave me the best bang for my buck on my trade in and had some of the best deals around! Will go back when I am ready to purchase another new vehicle!

Ku
Review №42

Abe did a fantastic job! He was professional and kind. He had timely responses to all my question and if he didn’t know then he found out! Had a few bumps with the financing department, it would have been quicker to go to the bank myself, all in all nice hospitable staff and team !

Ch
Review №43

We bought a used car from them and they sold us a $2400 warranty. Oh and when we started to hear grinding with the brakes they couldn’t fit us in at the dealership where I bought the car so I had to take it to Midtown tire and auto and when they did the brakes, the driver side front and back had 2/3 pads on it and the passenger side was metal to metal front and rear When I asked to do something about it. The general sales manager called and threaten to void our warranty.We went in person to meet with Chris to work on a solution

Sh
Review №44

This last weekend we were moving my daughter to Cedar City for college and her car broke down on the way. We had it towed to the Ford dealership and Pete Kubal took care of it. Service was quick and he gave my daughter great advice on how to manage her car over time. I feel a lot better knowing someone is looking out for my girl while she’s away from home! Thank You Pete!

Lo
Review №45

Second used vehicle Ive purchased from Cedar City Ford. Great experience both times. I believe the price was fair. Was treated with respect from our salesperson Ashley and the loan officer (sorry cant remember his name). I would highly recommend this dealership.

Ty
Review №46

I had a great experience trading in my car for something that would accommodate my family better! Don and JD went above and beyond to get things figured out for us. I will continue to do business with and send family and friends to Cedar City Motor Company.

Mi
Review №47

Cris Mackert and the folks at cedar city motor did a great job on getting us into a new ride! They found us just what we were looking for, and at a very reasonable price. I will definitely shop there again! Thanks Cris!

Ch
Review №48

We called Scott Birkner at the end of June and told him what kind of car we were looking for and that we were willing to wait until the right car came along. He kept us in mind and weeks later let us know that perfect car had just appeared on the lot. It really was perfect! He made the entire process of finding and purchasing our car very easy.

S
Review №49

Amazing! Hometown dealership, where the customer matters!We were doing research online and came across a F150 we were interested in located at Cedar City. We requested information and wanted to take a look at it on 5/15 in person. Ryan advised that that truck was no longer available, so we kept looking. We came across the most beautiful Ford Ranger we had seen. We went to the dealership on 5/15, we were greeted immediately upon opening the front door. We met Ashley. We talked about the Ranger and she got the keys and we went out and found it on the lot. She explained how they have the best price posted on the tag in the window. We took it for a test drive and absolutely fell in love with the truck. So we talked with Ashley and John and told them we had to think about it over night. So on Saturday Ashley and I texted back and forth. She said that they would make it work, come on up! Well the rest is history, we now have a gorgeous Hot Pepper red Ford Ranger.

Na
Review №50

We were welcomed right when we walked in by Joey Lopez. He then helped us find the car we were looking for and took us on a test drive. Everyone was very accommodating and friendly.

An
Review №51

Worst Ford dealership I have been to. Grumpy and unprepared staff which never gets back to you. Very very long waiting.I emailed my requirements and questions before my meeting with sales. I had to wait 15 minutes for my salesman even though I had an appointment. That can be excused if the person would have been prepared but none of my questions or request have been prepared. I went through my request again and waited 45 minutes for them to come back to then find out that they try to sell me a new car and not what I specifically (!) asked for. They went back to their computer and I had to wait another 45 minutes to get the information I needed. Of course, I needed to make another appointment to complete the purchase which took 2 hours in total! In the end, they messed up my affidavit of title application (wrong car and VIN on it) and never fixed it. I called multiple times and they never got back to me to correct it.When I wanted to schedule my service I first put in an online request. Never heard back. I called then and had to leave a voice mail and again, nobody got ever back to me. They clearly sell already too much and have too many service appointments so they don’t need me. Went to another shop to get the service done.I will never go back here. They are the worst.

El
Review №52

This place was a breeze. Very friendly and helpful staff. There was no pressure to buy. All around great experience.

De
Review №53

We have been traveling in our 2020 F250 SuperDuty and very close to needing the 1st service. I put a call into the Ford dealership in Cedar City . They were so helpful to me. When I got there they took it right in and we were back on the road in little over an hour. They were so nice and friendly to us that I would recommend them anyone needing work on their Gords. Thanks again!!

D
Review №54

Top notch service and reasonable prices. The staff goes out of there way to make sure you have a great experience!

Me
Review №55

Service department was quick and friendly. Great customer service.

Ro
Review №56

I have purchased several new vehicles over my lifetime and this was by far the best experience with a new dealer yet. Their Best Price is just that - The Best Price you will find. The dealership was very friendly and helpful at every turn, and Mike showed that he truly cared about my total satisfaction with my new 2018 Ford Super Duty. I would highly recommend Cedar City Ford Lincoln to anyone looking for a new or used vehicle. Just stop by and look around, and you will quickly see that they are the BEST!!!

Th
Review №57

I just moved and started using Cedar City Ford and just like my last Ford dealership I used for services the staff is great and the service was fast, well done, no problems and painless.They let me know if anything we will need to get done in future as well.I would recommend this dealership to anyone.Take Care!

Ch
Review №58

My wife and I bought our first car from here. All the people we worked with were very friendly and honest. It felt more like they were trying to find us the right car rather than just sell us a car. 10/10 would buy a car from them again. Especially from Scott!

Ra
Review №59

Pete was rude and very disrespectful. On the several occasions that we have had to deal with him was a complete jerk. He acted like it was beneath him to deal with us. Very disappointing in a company who my family has dealt with for a very long time. Back when it was parkway ford. Very sad. I would recommend taking with anyone but Pete.

Po
Review №60

Great sales staff. Josh, Chris and Ryan. First rate! No haggle pricing! Gotta love that. Probably our best buying experience yet. Highly recommend Cedar City Ford for your next Ford purchase!

Mi
Review №61

Ive bought more vehicle than I can count over my life time. The 2017 F-350 I bought at Cedar City Ford Lincoln had to be one of my best buying experiences. First off it was done almost totally by text & phone calls.They had just gotten the F-350 in by trade & didnt have any pictures on their web site. Ryan sent me pictures, the window sticker and asking price.As that was what I was looking for I said consider it sold once I get my 2014 F-350 sold. He asked for pictures of mine and some info. Next day they gave me a offer as a trade which I excepted. Drove up there in my 2014 F-350 from the Palm Springs Ca. area the following Monday. Got there at 10:00 am & left in my 2017 F-350 around 11:30 after Jeremy handled all the paper work.So they took mine in sight unseen, for what they offered. I bought theirs sight unseen for what they offered. Had a very nice 400 mile test ride home!!

Bo
Review №62

Good service department.

La
Review №63

ANDREA is so incredibly helpful and kind. I actually get extremely excited when I need to have my car serviced (an emotion I never thought Id get to have when needing to have my car fixed) because she takes such good care of me. I look forward to seeing Andrea and receiving her true T.L.C. and awesome happy smiles! Thank you Andrea for being such an amazing human and taking the beyond best care of me and my needs!!!!

Ka
Review №64

Some of the salespeople power trip on bullying detail and service lol

Ch
Review №65

I have been in twice now to have my car serviced. The first experience was very good and the people here are very friendly. The second, and most recent, experience was a little sub par. Took my car in for an oil change and asked them to take a look at my tires. The oil change went well but when I went to pay, they mentioned that they had rotated my tires for me. This is a pretty normal thing to do but worried me because I do have custom rims on my car. I decided to go take a look and found that the techs has put some pretty decent scuffs in the paint on my wheels. Some of which were down to the metal. Im not usually one to write negative reviews but I do feel that if they are going to be working on cars with custom wheels or parts, they need to practice being a little more cautious when removing said parts. Theres not much that can be done about it now since the damage is already done but, in the future, just be cautious.

BR
Review №66

I took my car in to the body shop had Wayne and the guys work on it. I’m pretty convinced this is the last place on earth that I actually believes in and does something about customer service

Da
Review №67

Five stars for professionalism, open communication, and their willingness to meet our needs when issues came up. Wayne understood the situation that the delays created and assisted to alliviate the problem. Great job, Thank you!

Je
Review №68

This was the easiest and smoothest purchase of a car I have ever made. I live in Salt Lake and they arranged to have the truck delivered to my office. Thank you so much! I would buy from Cedar City Ford again.

Lo
Review №69

We are very satisfied with both the service we received and with the F-250 truck that we bought. Everything was handled very professionally. We have bought our last 4 cars at Cedar City Ford and will buy our next one there also, Im sure. Thank you Cedar City Ford.

Te
Review №70

Cedar City Motors is the best place I have ever purchased a new vehicle. Their customer service is fabulous. They are accommodating in every way. I drove 600+ miles just to deal with them. This is the 3rd vehicle I have purchased from them I have recommended my friends to them who have also bought vehicles there. Cary Larson is the best salesperson with whom I have ever dealt. He is a 10+ out of a possible ten.

Me
Review №71

The reason I am givin a 4 star review is because it took them 6 hours to fix my car. There were reasons for it that I wont go in to detail about, but in those 6 hours that I sat and waited, I was only spoken to twice. I would have appreciated them coming and explaining to me why it was taking so long instead of just letting me sit there wondering what was going on.I gave them 4 stars because they did fix my car and it works great, I just think they need to communicate better with their customers if things are taking longer then expected.

Ra
Review №72

We had a very nice experience. My wife and I went in looking for some ideas of what some new cars would cost. Josh Nerby was very patient and helped us look at a few cars until we found on that were willing to drive. The entire process, from quoting the new car, learning and giving us an estimate on our trade in, through financing was pleasant. Very good experience.

Is
Review №73

Great People, Great prices. Ashley was so much help.

El
Review №74

I honestly wish I could give zero stars. When my husband and I bought our first car here, we had a great experience. The pricing was great and they worked with our budget, and the man who sold us the car was amazing, and went above and beyond! I could not recommend him enough! Because of this great experience, we decided to repair a car at their body and service shops. The first replacement of a part at the service shop went great, they got us in quick and fixed it easily. However, we went to the body shop for a few repairs, it was the worst experience possible. We have been trying to solve some of the same problems for a year and it has been horrific. Out of all the companies I have ever dealt with in making purchases of any kind, I have never met one as disorganized, unprofessional, and unreliable as as Cedar City Ford Motor Body shop. Now, I am generally a nice and understanding person and I live by the rule that everyone is doing their best. However if this is their best it is absolutely unacceptable and I truly don’t know why they’re in business. I don’t remember every detail as it has been over the past year or more, but here are a few of the many ridiculous experiences we have had with them:1) They have NEVER, I repeat, literally NEVER called us back. Over our time working with them we have left many messages and made many calls, as well as have ordered many parts from them. No call or message has been responded to or addressed. We also never received a call for when parts came in. The communication between us and and them relied solely on us catching them at the right time and calling ALL the time.2) One time, we called, again, and our bumper part had been in for a while (because they never called). Then, because of the timing, we couldn’t get it fixed for another month or so. We were very clear about that and they said it was fine. A month or so later, we called like we mentioned and guess what?!? THEY SENT IT BACK BECAUSE THEY FORGOT WE NEEDED IT. AN ENTIRE BUMPER. THEY JUST SENT BACK. Like, what?! Who does that? Literally this blows my mind (if you can’t tell). When we questioned it, they said it wasn’t in their records...and guess how many times they’ve said that? It’s not that I don’t believe them, I do. I believe that the people I talk to on the phone do not make a record of what we talked about, what parts we need etc. Because this sort of stuff happened EVERY SINGLE TIME.3) One time, after they “fixed” our car we got it back with the check engine light on. I didn’t notice right away and brought it back in a week or so later for them to right out. I had noticed that the check engine like accompanied an odd sound and change in the acceleration. Only noticeable at higher speeds, like on the freeway, it often turned off and on. When we brought it back in they said there was nothing wrong but that they had “fixed” it. Not to our surprise, nothing had changed, and though it happens a lot less frequently than it used to, we still have this problem occasionally.4) Another time they pushed back our date to fix the car and then took almost three weeks (a one week repair), because they forgot to order the right parts.5) I called them yesterday and left a message, for the millionth time, about the brand new radio they put in that was defective. Long story short they sent me to the wrong place, the man there was very confused why I would be there for this specific replacement, and now I’m waiting to hear back from them AGAIN. I bet they won’t call.The point is, this list is eternally long. If you need a repair, dodge this bullet and go to literally anywhere else. You Will Thank Me Later!

Ch
Review №75

Seemed lile an ok place

Ba
Review №76

Really great experience purchasing my truck at Cedar City Motors! Great crew there. Very thoughtful, helpful, and trustworthy!Vehicle was very fairly priced off the bat, so not having to haggle was priceless. From sales to finance, the Cedar City Motors experience was impressive.

Ja
Review №77

A Great dealership who went out of their way to make our buying experience very enjoyable.

Su
Review №78

Everything went very smoothly. Our salesman worked diligently to find the right SUV with the interioir/exterior expectations we desired.

Dr
Review №79

Josh Nerby created the best and easiest Car buying experience well worth the 9 hour drive, I would highly recommend to go buy a vehicle new or used from Josh Nerby!!!!

Ha
Review №80

Enjoyed the opportunity to work with Andrea Reich and her associates.They were very personable, knowledgeable about the automobile we were buying, and showed concern that we were satisfied with the final outcome of the car and financing of the automobile. No pressure, just an enjoyable purchase. The automobile is GREAT!

St
Review №81

We drove to Cedar City from St George to take a look at a truck that was priced right. We worked with Don as our salesman and Chris and Jeremy for our trade in and paperwork. All of them were so awesome! They gave us a great price all around and my husband got the truck he’s been looking for!I’d go here every time over Stephen Wade! Much lower prices, fees & no useless, expensive etching fee!

Me
Review №82

Pete in the service department is always so helpful when Im there to get my vehicle serviced. Anytime there is something more that my vehicle needs above and beyond the regular oil change and tire rotation, they always are up front on how much it will cost and how much time it will take. I also appreciate that they have a shuttle service so I dont have to take time off from work.

TG
Review №83

Excellent service. The staff went above and beyond to accommodate our needs. I travelled from a neighboring city because of their excellent customer service and it was well worth the extra miles. When I arrived, they had all the paperwork prepared and there were no surprises with the cost. I highly recommend their services because of their knowledgeable, honest, and friendly staff.

Ju
Review №84

Great salesman, great positive attitude, worry free, no hassle buying experience.....until you purchase a vehicle and start having issues. Service center can’t replicate the problem? Guess what, it doesn’t exist. Trying to get a hold of anybody? Good luck, they are too “busy”. Any call backs? Nope, they “forgot”. “Don’t worry, this will get taken care of”, still waiting.....never again will I purchase from here.

Me
Review №85

We were informed that we had a recall on our Promaster the website for the recall directed us to Cedar Motor Company. We called in and talked to Tina gave her all the info told her it was a recall.She informed us that she had to order the part. She made a appointment for us. We dropped off the van and about 45 minutes later they call and tell us that they cant fix it do to it being a recall. Why would you go through all the trouble to order the part, make a appointment to just call and say they cant fix it because there not certified. I have had problems with cedar motor company before gave them a second chance to redeem themselves after this I will never refer anyone or support them again

Jo
Review №86

DO NOT GO HERE! Brought my truck in with a flashing engine light. After 3 weeks, useless expensive repairs ($1400), and them continuously telling me they have no idea what is wrong with my truck, I just took it back the way it was. Turns out after all that my truck ran MUCH worse than when I brought it in (still misfired and NOW shut down when I stopped the truck at lights and stop signs)! I took it to Cedar City Auto Repair and Maintenance and they made it run just fine for 1 HOUR of repair time and the cost of a few parts. Would not recommend Cedar City Ford at all to anyone.

Ch
Review №87

Best car buying experience ever. Recently bought a new F150 from Cedar City Motor Company, and it was without question for us the best car buying experience from start to finish. Great service by the entire team (test drives, refining our wants list, finding the right vehicle, price negotiation, trade-in value, paper-work, delivery, vehicle training). The team were always patient with us and transparent. There were no hidden costs and no high pressure tactics anywhere in the process. They got us the exact vehicle we wanted at an excellent price and gave us a high trade in value. And they were always friendly and calm, and each new car comes with an unlimited mileage and time period drive train warranty. Buying cars should always be like this. Great and pleasant experience and excellent value from Cedar City Motor Company.

De
Review №88

Cedar City Ford had the lowest estimate I could find for my Ford Expedition in Cedar City. Their estimate was just as they expected. The time they estimated was accurate and they were great to work with. An accidental damage that is back to looking new. My vehicle looks great!

Mi
Review №89

Bruce was very helpful and answered all of my questions. He did an outstanding job of guiding me through the buying process.

Co
Review №90

Great service willing to take care of you and make it right if you have a problem

Ca
Review №91

My salesman Dean did exactly what I asked and was super helpful in helping me pick out my new car, it was a low pressure environment and when I wasnt sure out of 3 cars he let me test drive them all. He truly cares about helping people find their next car. Outstanding experience, I will be coming back the next time I need a new car.

St
Review №92

Great people working hard to make you transportation dreams come true. Will do business again.

Bo
Review №93

I used the quick lane for an oil change and it was easy and convenient. The service was done quickly and the customer service was excellent.

Mi
Review №94

I had looked at trucks at several different locations and they were the only ones I felt did not do a switch and bait/pressure to upgrade. They were I felt honest with their pricing and with all the discounts. There was a discount they found I was eligible for that another dealership said I was not eligible for. We were not able to get there until late in the evening and the staff stayed late to finish the deal. Very professional and I very much appreciated the upfront attitude and honesty I felt they showed during the whole process. The only up-sale they did was the extended warranty and I expect to hear that from every dealership. With this presentation there was not pressure just information on what it offered and the price.

Gi
Review №95

Great service. Appt. given and kept. Velet driver was at lunch and they had another employee take me home while I waited for my vehicles work to be completed. They called, and as soon as it was done, I called Jay, who had clocked out, and he came and picked me up anyway. Now that is great customer service and caring for your customers! Its hard to find this great kind of customer care anymore. This dealership has been good to me since we bought our truck. Thank you for your great service and genuine customer care!

Je
Review №96

Thank you to Cris mackert. Jeremy and Mr Blackner and the finance director. they all rocked our exsperiance.

Ho
Review №97

Had a great experience. Were passing through in our 2016 jeep and noticed a decent size leak under the drivers side engine compartment. They were able to get us in same day and seems to have fixed our problem. 2 days later and TON of driving (400+ miles) later still clean pavement. Pete in service was great. He helped get us on our way, safe and sound!

Bu
Review №98

Friendly, superior communication, excellent pricing and honest from the jump! Cedar City Ford really raised the bar for me when it comes to ordering and purchasing a vehicle. Communication was second to none and I was waiting to be disappointed and it never happened...absolutely impressed. From ordering to delivery its been the best vehicle sales experience Ive had. Big props to Kache and Jeff...my 19 Rap is now shredding the NV countryside...thank you!

Br
Review №99

Outstanding place to do business. Best prices anywhere around and a good, clean atmosphere with the best staff. Mike, Bruce and Jeff went above and beyond our expectations in the purchase of our dream SUV. This has been our 6th vehicle we have purchased from them and can’t imagine, “and won’t” buy another vehicle anywhere else! Thanks again guys!

Na
Review №100

My wife took our vehicle to Cedar City Ford for service. The service writer and technician were very professional and courteous. The work was completed in a timely manner.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1010 N Main St, Cedar City, UT 84721, United States
  • Site:https://cedarcityford.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 855-782-4508
Categories
  • Ford dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:Closed
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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