Great service and really cares about their customers. Thanks guys!
Was a pleasure doing business with Valley Smog. Professional, ethical, helpful, speedy, and kind. Two thumbs up. Thank you!!!
They are friendly and helpful and very courteous. I feel comfortable and safe in their care. I highly recommend them.
I get regular service here. Excellent service, no trying to sell things I dont need. Honest evaluation of my needs. I trust their advice. Reasonable pricing.
Werent able to fix my vehicle, but over all a honest and professional personal
Took my car in to find out rats had chewed the wiring! Matt & crew did their usual timely job, with a much appreciated effort to keep it from being a big ticket repair.Thank You Valley Smog!!
Great staff, and reasonable prices
Great customer service went above and beyond thnx NINA
Great customer service.Excellent prices on repaIrs.
Great company. Honest, reliable, and reasonably price. I have been taking my car to VS&AR for most of the time I have lived here...17 years. I have recommended them to several people and will continue to do so.
Been having my car serviced by Valley for the past 7 yrs or so. I trust them, and their prices seem reasonable in relation to area market. I’ve recommended Valley to a number of friends who now go there too & seem happy with the service.
Great, honest, kind and fair
Very professional, very nice
Super quick, super affordable. Great experience.
Very good service. Whatever reason car is taken for is done and then they also check the car over. Nice people here also. Our 3 cars are always well serviced. Everything is explained.....every detail is gone over. Been a customer since 2008. As soon as my warranty was up, I took my new car here - so much better than the dealer.
Ive had my cars serviced by Valley Smog & Auto Repair for as long as it has been in business. The business was sold to the current owners several years ago and under the old and current owners/management its business attitudes and service continues to provide excellent service at a fair price. Its mechanics and service/office personnel maintain its history of excellence.
This place is THE BEST! I recently moved to Las Vegas and I am going to miss having such a great, honest mechanic! I had to have work done on my car a couple weeks ago. I was given an estimate of $1600 but it ended up costing $1000. I was so excited! Ive been going to this shop for the past 20 years and always had excellent work done here. I referred my Mom, son and friends here and they too love this place. Highly recommend!
When we moved to the area in 2014, we were alerted to Valley Smog & Auto Repair via a AAA Auto Club recommendation and have had three cars maintained by them since. Tracey and son Matt always appear honest and fair, in our experience. They are reputable, very fair and really seem to know their way around that butch thing under the hood.
Excellent customer service they really care
Great service. Im comfortable that theyre taking care of my car efficiently & they dont try to push service I dont need. Super friendly staff.
Being new to the desert, we were looking for an honest and reliable service garage to maintain our vehicles. Matt and his team delivered on all fronts - friendly, great service, and competitive quotes. We are really happy to have found this gem in Cathedral City!
This is by far one of the best experiences I have ever had at a mechanics. Matt is incredibly knowledgeable and gets the work done quickly. I came here after I noticed my car was dripping a significant amount of oil. My original mechanic somewhere else told me it was a small hole in the oil pan and quoted me over $400. I thought that seemed a bit expensive and wanted to try somewhere else. Matt discovered there was no hole, it only needed to be resealed, and was able to fix the problem for half the price! After completing the work, he waived the initial $50 cost to look at it and only charged me for the parts and labor. He explained everything to me in detail and I am so incredibly happy I finally found an honest and trustworthy mechanic. I will definitely go out of my way to make sure I can get my car serviced here again.
True professionals providing excellent service! I called at 10am for a AAA inspection on a used car that a family member was interested in purchasing in Cat City. Some shops scoff at doing this for whatever reason, so I was kind of expecting the same attitude here but instead I was greeted with professionalism and enthusiasm. Matt worked things out and had us squeezed in by 11am. The inspection was extremely thorough and they explained everything we had questions about. The inspection lasted about an hour, which was great, and we enjoyed their comfy waiting room with refreshment station. If I lived closer to the area, this would be my go-to shop. Thanks Matt and crew!
Honest, courteous, and dependable. Definitely competitive pricing. They even exceeded my expectations by providing transportation when my car needs to be worked on the next day. I have been a customer for more than 10 years and would definitely recommend this family-run business.
Honest and trustworthy!
I highly recommend the shop. Matt was very professional. They were very efficient in getting the job that I needed done.
Excellent service and work. Family business, friendly and effective. I have been looking for someone to take care of my car. I found them.
A Place You Can Really TRUST!We have used them a few times now and they have NEVER tried to sell us something that we really didnt need in service or parts. You can truly try them with confidence and trust them if you are NOT car literate. A nice business here in the valley! They give you an appointment time and they are very good about getting the car out the same day if it is at all possible. If not, they will have a good reason to keep it overnight and will secure it completely. A very nice and honest business that we enjoy recommending!
Honest place 👌🏼 thank you guys
I am new to Cathedral City, moving here in July from Phoenix, Az. I was wanting to get an oil change on the vehicle I bought since moving here. I got a flyer in the mail advertising Valley Smog and Auto Repair. I thought I would give them a try since there were coupons attached to the flyer. So I was also saving money. Not only did I save money, but found an honest and reliable auto shop.
Efficient and ethical. Matt is friendly and professional. I have had 3 of my cars smog checked or serviced here. Always quick wait time on oil change or smog. Highly recommended. One car is vintage Mercedes and they know their stuff.
State-of-the-art auto service center, got my 1995 van smog here, passed with no problems. From what I observe while waiting was nothing short of honesty and professionalism. If you want to be greeted like it is Christmas everyday and have your vehicle service with no additional $surprises this is the place to go!
Great service friendly very knowledgeable I love Matt and Adam and all the staff I highly recommend
A word of advice!!! Dont mess with a cars AC system if its running well!!!I received a coupon for an AC maintainance for around $90.00 from Valley Smog so decided while having a regularly scheduled oil change I thought Id take advantage of this special and simultaneously have my AC system maintained. I first mentioned to Matt that I had owned my car for 10 yrs and never had the AC checked and seeing how it was a 15yr old vehicle it probably has never been serviced. I made it a point to say, you know what they say, if it aint broke, dont fix it!. He told me that its a good idea to have it checked out to be sure its running at full capacity. I opted to proceed. They evacuated the system, did a vacuum test, said it was low of freon, and replaced 2 valve cores. He told me Ill be amazed with the cold air as a result of this service. After that day, the temperature was never as cold as it was prior and it actually deteriorated from there. It quickly started blowing warm air. At this point I was kicking myself, second guessing my approach to proactive vehicle maintainance care.Fast forward to me returning to VS with my concern about the performance of my recently maintained AC system. After running additional tests on my car for about an hour, Matt informed me that they determined there must be a leak in the device that is positioned within the dashboard and it will be about a 5hr job costing between $800 - $1000 to repair. Swallowing back tears, resisting exploding in anger, and knowing the utmost importance of having a working AC in the desert, I reluctantly agreed to come back the next day to have the work done.I left the office, having many thoughts racing through my mind. I dont know a whole lot about cars, but it was clear to me that I should really get a second opinion. I called a garage that I had used in the past, and was told to come right in. An AC System Performance test was conducted and determined that there was a leaking oring, which they then replaced immediately resulting in a complete and total charge of $151.33. My system has been blowing extremely cold and I havent had any further issues since.Let this be a cautionary tale!!!!
Knowledgeable, Polite, on time, & they stand by all their work & parts...Very happy we found this dependable business..
I called the repair shop about my Jag. The gentleman I spoke with told me they didnt have the means to work on a Jag, but he was very helpful and knowledgable; providing me with information I needed ... and very generous with his time. I really appreciated it.
Good garage for almost all types of automobile repairs. I have been using this shop with all vehicles I had since 2004 and generally have received great customer service and good repairs.
Great.
I was leaving for an 7 hour trip north and the engine light came on. Made a u turn on Gene Autry trail and drove to valley smog and repair. Mike drove my car aroundD the back and hooked up a scanner. Came back and said it was nothing to worry about. Thank goodness! Our trip north was a success. And, he did not charge me for the service.
This place is an absolute scam. They quoted my mother 400 dollars for a starter job. 300 for the starter (refurbished at that) and 100 for the labor. I spoke to a person named Wayne, he told me to go ahead and try to find one cheaper and call him back. I did exactly that, found a new starter at pep boys for 150. I call him back and hes got a huge attitude all of a sudden when I state that I have found it and bought it. He then says, we dont take customers provided parts. Then continues to denie all that he said before. A sore loser and a scam. Dont go here everyone, dont let these people rip you off.
Great service, reliable, and they do not take advantage, they are trustworthy
Love this place always get you in and out fast.
Excellent service at value prices.
These guys are awesome, they always do a great job, whether its smog a tune-up or just performing an inspection on a vehicle I want to purchase. Reasonable priced and fast and efficient.
Good service at a reasonable price
The work they do here is fantastic always done right and on time you can trust your car with them
Only place I would take my car for repairs. Matt is great and accomodating.
Always so helpful with terrific service.
Fast, and honest service here from Matt and his crew replacing ac compressor on my van. I’ve found a shop I can trust when in the Palm Springs area.
Professional, friendly, a lil pricey> but qualified mechanics
Been going there for years. Very prompt and reasonable for smog
I would avoid this place at all costs.Dishonest and only concerned about $$.There are lots of better places around where you can get competent honest service.These people are not to be trusted.
Savvy, courteous staff.
Honest and quality service.
Great customer service!!