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Boulevard Auto
3940 Castro Valley Blvd, Castro Valley, CA 94546, United States
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Boulevard Auto
Comments
Ki
Review №1

Great work. My car wouldnt start and my friend referred this place to me. I had it towed there to investigate and repair. They fixed my car and I added an oil change. I never met them till I picked up my car. They were very friendly in every conversation we had over the phone. They gave realistic options to fix my car with realistic prices. My car is working great and i will be returning when i need to in the future.

Za
Review №2

This auto shop is highly recommended. They have amazing prices and dont try to cheat you. They do good work. I trust them with all my cars, even BMW.

Ky
Review №3

Max was super informative and took great care of me A+ customer service!

Ga
Review №4

Didnt get to deal with them but they were very honest and helpful and even went the extra mile to find another mechanic that could help me.

Si
Review №5

Highly recommend!! This is my go to shop for all my auto service needs. Honest team that does high quality work!

Ma
Review №6

Great service

Ju
Review №7

Excellent service, very speedy and knowledgeable! They are almost always willing to service with little or no advanced notice or scheduling. Super accommodating. They do same day service as well. Workers are honest and humble. We will be bringing all our cars and future cars here for maintenance.

He
Review №8

Don’t waste your time if you are looking for a quick oil change! I was told upon arrival wait would be about one hour to completion. Sat in lobby and waited, after 45 minutes car was still in same parking spot I had left it. When asked, I was told that they were running behind and by the time they got it up on the rack it would be about another 30 minutes. Decided to go down street to Jiffy Lube which had me in and out in 15 minutes.

Be
Review №9

This place is absolutely wonderful, excellent service and their customer service is outstanding. I Highly recommend them.

Al
Review №10

Stopped by for service based on positive reviews and was not disappointed. Very professional and service oriented crew. Busy shop but accommodating. I had minor service done, oil change, fluids check, visual inspection, tire rotation. In and out in about an hour, walk-in with no appointment.Better than dealership service in my opinion, and reasonably priced. This is not a speedy lube kind of place, with high school interns rushing through an oil job. This shops crew looked like professional mechanics, so I am happy to pay a little more for quality service. Yet half what Toyota charges me for the same service, and likely similar experience level mechanics. Definitely bringing my other vehicles here for service.

Br
Review №11

Stopped in for a replacement battery on a Saturday morning. Hadn’t phoned ahead and expected to wait or be told to come back later. Instead the manager was outside in minutes, took a look and had one of his team test the battery and replace it quickly. Two thumbs up!

R
Review №12

If you need anything beyond oil change, this is NOT the shop. Replaced front and rear brakes at this location, after a few weeks took the car back due to smoke from the brakes and noise. The front desk informed me that “this is normal”.Took the car to a different mechanic who had to redo everything with new parts. He informed me that he never seen such a poor brake installation in his entire career.

Ja
Review №13

Been here a couple times. Good experience both times. Definitely better priced then jiffy lube.

Aa
Review №14

Took my car here once and was happy with the service. The only issue was getting an appointment, I had to call multiple times because I kept being put on hold and after about 10 minutes I just hung up and called later.Tried to make an appointment today and ran into the same issue. Immediately got put on hold and after 10 minutes of no answer I decided it wasnt worth it.

Br
Review №15

The auto body shop I went told me they could bring my car to get an oil change while they were fixing my car. Boulevard Auto apparently quoted them at $125 for customers but gave Dons auto body a “wholesale” price of $54. Dons charged me $100 and I ended up having to go back because my car was leaking oil. The owner spoke to me like I didn’t know how oil changes worked after telling him oil was leaking from the bolt on the oil pan. I don’t usually write reviews but this whole experience was pretty off putting I would not recommend either place for car repair unless you already know and trust them.

ke
Review №16

I had my 2005 Lexus LS430 tolled to this shop to have the generator replaced, and they recommend the battery replaced as well because the battery dont seem to hold charge. Totals up to $591, probably a fair price. When I wash the car the next day, I discovered an inch and half long fresh, deep, jagged scratches on the drivers side door that wasnt there before. Out of suspicion, I opened the hood to check on the new battery, then I discovered the big plastic engine cover has a fresh 5 crack right next to the battery bay. This car has been serviced by Lexus dealer all its life and it never comes back with any nuisance like this. Bought the car back to show their manager Fahad, which is quick to blame the toll truck driver which is not even remotely likely to have scratch my car in that fashion. As for the engine cover, I would venture to guess their tech put a lot of weight on the cover while removing or inserting the battery, we know they are heavy. Fahad promised to look into it and follow up with a call... 2 months, not a peep..... DENIAL ACCEPTED !Do you want to risk your favorite ride being handled by this gang ? Never again for me ! Touch up paint $17 replacement engine cover $373.They receive 1 star only because that is the only way to enter a review...

Cr
Review №17

Fast and affordable. Quick oil change. Been going here for years no issues

Ma
Review №18

They were fast and friendlyand had the best prices for a full synthetic oil change in the area.

Gw
Review №19

They got me in and out fast!

Le
Review №20

I went in to get my oil changed on Friday, and was attended to quickly. Oil changes come with a tire rotation, but on this day, their racks were occupied. The gentlemen said I could come back the next day, and they would do the rotation then.I came back on Saturday, and they pulled my car in right away. After a few minutes, the mechanic brought a piece to the attendant in the waiting room, then the attendant came to me and explained that they had broken a stud off of my wheel hub. (Thats the bolt that comes out of the wheel hub that the lug nuts attach to so the wheel doesnt fall off.) They blamed the last place that worked on my car. After waiting two hours for the part to arrive and get installed, they charged me to put a new one on.I didnt fight it because it was less than $50, and they werent going to give me my car until I paid.Aside from this, they were very nice, and the service was prompt, its just too bad that theyre just another shady auto shop. Interestingly, one of the 5 star reviews here is from Fahad, the man with whom I was dealing.

Je
Review №21

Great work. Always willing to work on my cars. Very knowledgeable

To
Review №22

Good work. I just think it’s a little pricey but ok.

Be
Review №23

Great prices. Honest and competent. Looks like I found my new local mechanic shop for all of my car repair needs.

Ti
Review №24

Great service, very respectful. They will look into things and give their honest opinion on if you need to have the work done or not.

Ro
Review №25

These guys know what theyre doing. Highly recommended !!

Je
Review №26

Took my Mercedes here for front and back breaks they quoted me $1000. I had them fix the front brakes and took my car to another spot for the back brakes (quoted 200 cheaper). The back brakes are all good tip top shape doing what they were meant to do. The front brakes are dust. My brother (After The Burial band singer) friend works for Mercedes. He said I was jacked. Roters were never replaced. Its so funny because the guy that did the back breaks said the fronts needed to be done and I told him I just got them done 2 weeks ago. I should of listen to that man. He did fair and honest work. Treated me like a daughter. All his reviewes showed that. These guys...man I wanted to like them because they were young and had their own business but they are ripping people off especially women. Im a local went to CV high. Lots of people know me and my brother. His fan base is huge. Both of us will be spreading the word. Stay away from this shop. I should of known when the young guy said you can pay half now and the rest we can work out. Too bad I had read a review prior to that they gave another guy the same option and ended up keeping his car. Hopefully this will save someone from making the same mistake I did. Im a mother of a 2 and 7 year old. Im definitely not Tokoyo drifting my kids to school brakes should of lasted longer period!!!! They even tried to get a rise out of me when I took the car in. I dont do all that. I take to the pen. BBB complaint is next. Front brakes done on 12/18/2017 back brakes 1/5/2018. Back brakes still going strong with mileage.

Je
Review №27

Not coming back here. Too risky

Ph
Review №28

Never saw a shop with great customer service. Thisll be the shop Ill always go back to.

Gi
Review №29

HONEST!!!!! I asked for work to be performed and they told me it wasnt needed. whaaaaaat?

Ra
Review №30

They did great service

Ty
Review №31

Have straight seen the employees drift/burn out in cars down the street.

Pa
Review №32

Very nice and helpful staff.

Sp
Review №33

Great fast service! A++

pe
Review №34

Very friendly employees, helped me out even when the Ford dealer could not

Mi
Review №35

Great staff !!!

Al
Review №36

Excellent staff and service

Ed
Review №37

Great service!

de
Review №38

Fast and friendly

Information
53 Photos
38 Comments
4.2 Rating
  • Address:3940 Castro Valley Blvd, Castro Valley, CA 94546, United States
  • Site:https://blvdautocv.com/?utm_source=local&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 510-247-9700
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Oil change service
  • Vehicle inspection
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:9AM–4PM
  • Wednesday:9AM–4PM
  • Thursday:9AM–4PM
  • Friday:9AM–4PM
  • Saturday:9AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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