I never leave bad reviews, but just moved to the area and they wouldn’t sell to me because of an expired id that expired 2 weeks ago. Law says that my ID is good until 2022. If you’re going to hire someone to care that much about the store, hire someone who knows what they’re talking about. The employee said it was illegal to sell to me if my ID was expired. An employee who works at a 21+ store should know at least that much. Called pipes and stuff in Crystal lake, they told me they don’t understand why I was told that and immediately sold to me with proof of ID. Recommend that place over this one for sure.

A great store. The guys very helpfull and never let me down.Highly recommend! I even drive a distance to get my stuff from here. Keep it up guys

This is a great store. The guy working there is always nice and helpful and has never let me down on a recommended nic salt flavor or product.

Great customer service!!! Consistently have a good experience whenever I come in and the staff are always friendly and helpful. Today is deserving of a special mention because I felt like they went above and beyond to make sure I was a truly satisfied customer after I had an issue with something I purchased. I was recommended a product and after I bought it, I found that it wasnt able to be utilized for what I needed after all. I figured they’d tell me there was nothing they could do about it given the circumstances, but they were super great and helped me exchange it for something I’m much happier with. Will be back

Been coming here since they opened had a issue with a item they were able to exchange it same day no hassle fantastic shop

Great selection. Great products, great friendly staff and great prices. They had everything I needed and more. Definitely going back here or to their other location on randall

Love this place. The staff is always so nice and helpful

I love this place, I feel lucky to live so close! Id make the drive even if I didnt. Ive been visiting this place regularly since they opened and have never once had a bad experience.They have great prices, a wide selection of anything you might need from a smoke shop, a friendly and helpful staff, it is family owned (I think, apologies if I am wrong), a very useful rewards points thing, the shop is clean and well lit: what more could you ask for?(I completely rewrote my original review, it was poorly written and I am embarrassed that anyone may have read it)

They sell stuff that doesnt work and then when you try to return it you get the run around that only an owner can do a refund but oddly... theres never an owner there or available when I call. First time shopping there and unfortunately... wont be back. Thats not good business.

Absolute superb service and friendly staff. This shop has legitimately all you need for your glass, vape, and accessories. I don’t even leave reviews but damn this shop got me everything I needed.

Excellent customer service!!! Best smoke shop around. You wont be disappointed. Take their time to explain everything and very helpful. Best smoke shop in McHenry County.

Awesome experience and cool dudes. Hooked it up with a dope nectar collector too.

Quality glass selections at a fair price, nice people that will answer any question you have. My go to shop in Northern Illinois.

Came in from out of town. For some pods and ended up walking away with a few extra goodies. There glass prices were to low to not. Even there high end were Reasonable prices. Definitely a must stop if you live in the local area.

The one and only place I like to go to get my hookah supplies . I drive 30 min to get there but its worth it for the great people there the way they treat there customers you always feel welcome, their prices and selections unbelievable. Well recommended.

By far the best and largest selection of glass vape and any other needs. Prices are very good, spent plenty of money here and always am happy with my purchases. Great staff. Great place.

Had a defective device, the guys here were awesome replaced it for me and were extremely helpful for my situation. Thanks again guys ill definitely be bringing back all my business.

Even though this store is new, the owners are very knowledgable about all of the products in the store. They were willing to match prices and even had a product I wanted in the store a week after I requested it. Great and clean shop. Would definitely recommend!

Great selection, reasonable prices, and the owners were very friendly and knowledgeable. I will be giving this shop my business from now on. Definitely worth checking out.

Great products, great prices, and great staff!

Nice selection, fair prices

Awesome people that work there amazing selection products and cheapest prices in the area would for sure check them out.

Absolutely huge and inviting space with a great selection with high quality. The owners will treat you like a personal friend and are willing to help with anything (including products that are sometimes not in stock!!)

They’ve got everything! Great family owned business! They know what they’re talking about when it comes to glass and tobacco. They’re your local educated smoke shop!

They have a great selection of products and a staff that knows them all very well!

Has a great selection reasonable price and staff was awesome!!

Very welcoming staff. No employee has ever failed to answer one of my questions and I have had nothing but great experiences with all of them!

Very clean and a great selection of brands and prices!

I will diffidently return to this store, great prices and very knowledgeable and professional people.

Great

Best shop in town.

Great place great prices