I bought a Jaguar XKR from them to import into Europe. With the Covid situation it was impossible to come and see the car which made the process a bit more stressful than usual. Ron was very reactive, clear and sent all photots, videos and information neccesary. The car has now arrived and is very much as Ron described it. Highly recommended, thanks Ron.
Scheduled a test drive with this dealership and received two confirmation emails (one was an auto-notification and the other was a personal email from Ron). After driving up 4 hours for the test drive, I was told that the vehicle was sold the day before. No email, no phone call, no voicemail. All of my contact info was correctly listed in my confirmation. Incredibly unprofessional and inconsiderate.
Hello RonI’d like to first start off by wishing you the best New Year’s ever for 2020...I can’t even begin to say enough about how you came through on all your promises in finding a buyer for our families 1959 Volkswagen beetle.You exceeded all of my wife’s expectations in the sale of her fathers original beetle.If anyone is thinking about selling or buying any car Ron is the best in the business and he is a man of his word.All the best to youKarl & Linda
Purchased a vehicle from Ron and found him to be fair and easy to deal with. Every attempt to contact him was met by a prompt response. Because of a difficult personal schedule of mine, Ron conducted business outside normal hours and never made me feel like I was imposing on his personal time. Thank you Ron!
It is not often that I write reviews as someone really needs to WOW me in order to light a fire under my butt to take the time to go online and review however Autowerks deserves it. If you are looking for a no pressure buying experience and fair pricing you should take the drive to Autowerks. Mike G. is an honest, down to earth guy who wants to help you rather than sell you. A+
Although I did not end up purchasing a car here (very close just wasn’t 100% what I was looking for) I have to say I almost wanted to because the service was incredible. Between Mike and Ron the service was unbeatable. Extremely up front about everything and no pushy sales tactics at all. Let my wife and I look around and test drive multiple vehicles while they stayed in the office and let us do our thing. Would highly recommend these guys as they are willing to work out a deal and will be 100% honest and straightforward. Worth checking them out for sure!
Highly recommend to anyone looking to buy a used car or truck - solid selection with price range and finance options. Overall, it was a really nice purchase experience - fair price and quality product! Skip the big box chain dealerships, get what you want without all the stress & hassle. AutoWerks on Rte. 31, good guys to do business with.
Autowerks is the real deal! Michael is not the normal pushy salesman, and goes the extra mile to make your experience a great one. Michael and his team are straight shooters, with an extra helping of no BS.Even after mistakenly burning our title, we had the new one in hand within the week. I would recommend this group to anyone looking for a great deal at an honest price, and people who make you feel at home.Steve J. DeBakerTrout Springs Winery
Bought a ford truck from Ron, drove it from Illinois to Texas without any problems. Great truck and even better service. Highly recommend this dealership.
I had a great experience at this dealership. They took my car on consignment and had it sold in one week! And for the price I was looking for! It could not have gone any better. Ron and Mike were very helpful and would recommend them to anyone. Thanks again.TomG
Very knowledgeable. Purchased an SUV for my wife and couldnt be more satisfied. Nice to see there are honest used car salesmen. This is the place to find one.
Excellent service without the high pressure sale pitch. Very knowledgeable about the inventory and current blue book value. They made the buying experience easy and quick. We would buy from AutoWerks again,
Bought a truck from them, made the transaction quick and easy. I brought the truck home and noticed some issues, Ron offered to pay for a portion of the repairs. Overall good experience.
Bought a ford escape from Autowerks and Oh my.... the service was extremely great, Ron S and Mike G.Car was great.I am so picky by they got the car I wanted.They fixed my car even after I had bought and PAID ALL THE COSTS. I just took the car in for repairs and it was fixed.BEST CAR DEALER in McHenry, cook and Kane countyVery Honest and will provide all the details about a particular car.I am forever hitched.I am team Autowerks.Ron and Mike I will be back soon for another car.Thanks,Genevieve
I am glad I found these guys I have purchased some vehicles for my business and family and they came through. They were accurate and fair with some nicer vehicles. Thanks again from me and family
Worked with Mike extensively to find the right car. The personal care and exceptional service that this company provides cant compare to the traditional high pressured dealerships. So far Ive been happy with my purchase and would refer anyone of my family or friends in a heartbeat!
The entire experience was great! The staff went beyond my expectations. I will recommend this place to anyone looking to buy a vehicle. They do make their customer their #1 priority!
Great family owed business. Took my dads truck to carmax and got a quote for what they would give me for his truck. Lets just say it was a joke. I had Michael and Ron help me by having them do a consignment and there dealership where they where able to take the car in and handled all details from getting it cleaned up putting it online. They where able to get me thousands more for the truck seeing it for us and they hardly charge for this service! Wish I knew about this years ago and will make sure to let all my friends know too! Thanks Autowerks!
Looking for a used car...this is your place! We went looking for a car and have now become forever customers. What a great experience at this dealership. MIke is honest, no pressure, and so helpful. He went above and beyond to help us. It is hard to find excellent customer service, but we found it here at AutoWerks. We will be back!
Courteous and lives by the Golden rule. I trust them for all my car needs
Great guys to deal with!!Very helpful & fair prices.Highly recommend!
Service was exceptional and price we agreed to was well in line with everything I researched. Would certainly go here again and strongly recommend to friends/family.
Great guys. Great private dealer. Would recommend to anyone wanting a great s u v
STAY AWAY FROM THIS DEALERSHIP. They will scam you. Very unprofessional sales people (Mike) . Not only did he break a deal we had but cussed at me and slammed the door in my face. I was lied too about the vehicle situation. Going back and forth was a complete waste of time. You are better off going to a professional dealership where they wont rip you off and waste your time.
Be very careful in buying from this dealer. I purchased a high end luxury vehicle from them through a reputable auction site. The car arrived with undisclosed and hidden defects. I have spent months trying to work something out with them, but I am out of pocket thousands of dollars at my local dealership, and they refuse to take responsibility. They agreed to pay for part of a bumper repair that was not shown in their pictures. Beware their camera angles and lighting! In addition to the car not being in the condition as specifically described, they went so far as to say they had 2 key fobs instead of the one they had. Upon multiple request they sent me the fob from another car of the same make, and will not even send me another key ($$). Make absolutely sure you reduce everything to writing and print out their listing details, which will come down after the sale (fortunately I did). You may need it when they decline to stand behind their car. I have never written a post like this but am left with no recourse short of a lawsuit. Ron will respond to you very quickly when he wants his sale, but I found once I immediately wired funds, responses slowed to a snails pace.EDIT: I just noticed the dealer responded, albeit not to my emails. 2 dealerships, my body shop, and a high end detail shop have now been through my car for various reasons. The purpose of adding the edit is to note they found hidden, undisclosed problems. For example, the safety switch for the top was bypassed, wound with electrical tape, and tucked away behind a panel. I was also told the front bumper was repainted, and the bottom grill section I raised an issue about was badly damaged (a $300 part). I cannot say what the dealer knew and did not know, but I can say with absolute confidence, the problems I had were NOT caused by the transporter. Maybe the dirty exterior could be explained that way, but I never would have complained if that was the only issue. I still say buyer beware. And I still have not received the 2nd key fob they promised.
Nice people, honest, very fair deals and some really great deals. I highly recommend checking them out.
Had a great experience and Mike was most fair with the price. I highly recommend Autowerks. Thank you!
I had a very good car buying experience with Michael at AutoWerks, Inc., in Cary, Illinois. No pressure, Mike was honest and straightforward, andhandled any concerns I had very well. I can recommend AutoWerks for your next used car/vehicle purchase....
I bought a car from Autowerks and felt like they where totally up front with me on where and how they got there cars. Test drove a bunch and never felt pressured or pushed in one direction. i have owned my car now for over 4 months and am glad to share this review with everyone. I read some of the other reviews where some folks said they had a bad experience and I have to honest with you I just dont see it? Maybe a competitor down the street trying to smear them? Anyways Ask for Ron or Mike they are super nice guys and glad to help! they go above and beyond.
This place had amazing service, didnt pressure me and Michael was very knowledgeable. Fair pricing and let me buy what I wanted, didnt try and sell me a car. Thanks Autowerks!!!
Very please with our recent purchase from Autowerks, the price was right and the vehicle was clean and had low miles. Ron was great to work with, he was very accommodating to my schedule.
Do not buy a used car from Autowerks. Within 30 days after the purchase of a 2004 luxury vehicle, the valve cover gaskets, power steering rack, and catalytic converter needed to be replaced. They do not diagnose their cars before selling them. BUYER BEWARE. STAY AWAY FROM THESE PEOPLE and this dealership. Whiteside
Nice Guys, very easy to deal with, No pressure and good pricing, One deciding factor was they included a warranty with purchase
Great group of guys over there. Love my car and love the price!
Good used car sales
If I could give this place a negative score that wouldnt even do it justice.Made a deal for a vehicle, signed and sealed, put cash down and had a bill of sale in hand. They wanted me to leave the full amount in cash with no title in hand because it was apparently in the bank weirdly enough.. get a text later that the deal is being unwound. Confused because wanted the vehicle. Not sure what was lies and what was the truth, but apparently they never had the title. Well after going back for the third time to get the down payment back, we got the door slammed in our face by a salesman. Long story short, take your buisness elsewhere unless you like getting ripped off,lied too, wasting your time and treated with complete disrespect.Since there is no reply button I figured Id clarify a few thing in my review.Im not sure how anything I wrote in my review is false. I went to your property 3 times,once to look at the jeep, 2nd time to make the deal for the jeep, and a third to get the money back. We were never informed of the loan on the car until days after the deal was made . I specifically remeber the owner saying it was in his bank. This review is not revenge, its giving my honest opinion about the service we had at your dealership. Not to mention my review and my boyfriends isnt the only one star you recieved.
A really good place the people are so kind
Great service, very informative, did not feel pressured into buying. Would recommend to friends and family
Mike was incredibly helpful! Great experience.
Talked to Ron on phone about a 1958 VW Bug said the car was solid with a little surface rust!! Drove 8 hours to see the Bug. It was so rusty the paint was the only thing holding it together!! And it was bad. The whole floor was gone. Buyers beware !!!😠
They have a VERY nice staff low pressure sales! Letting my friends know about this dealership
Great place
Terrible people and company. Shady dealer. DO NOT buy from them.I stand by my review, even after Ron’s reply. Horrible company
Robbie is a great guy!
Just a horrible company. All i can say.
Ron was a nice guy