user
Renaissance Auto Care Inc
1100 W Chatham St, Cary, NC 27511, United States
Appearance
Renaissance Auto Care Inc
Comments
Ma
Review №1

Amazing service. I took my GX460 in for a routine oil change and preventative maintenance inspection. Jay and his team were extremely thorough and the price was very reasonable. all in ~$90 where as Lexus dealership would have been closer to $150. Best mechanic Ive found in the cary area.

Ki
Review №2

I just moved to NC and found myself in need of a place to take my car for service on my A/C. I was really looking for a local business so I did a research “deep dive” and came across the amazing reviews for Renaissance Auto Care. I called to make an appointment and the owner, Jay, was able to get me in right away.From my first conversation with him, I felt welcomed and comfortable leaving my vehicle in his hands. He was thorough in letting me know what could’ve been happening with my A/C, and what he needed to do to diagnose the situation.I had some things to do at home so a staff member, Ethan, drove me home so I could wait comfortably for Jay’s call. Once inspected, he explained everything to me to make sure I understood what was happening with my car and the options I had for repair. Not once did I feel pressured to have work done. Jay just explained his findings and let me make my own decision. I was given a quote range (which I expected because with the A/C system, you never know if it’s minor or major until you’re in there) and timeframe for the service completion and he kept me updated on the progress. It took very little time, the final cost was on the low-end of the quote and my air was finally working again!Renaissance Auto Care is everything these other positive reviews say they are-and more. Reliable and dependable. I will definitely be going back for all of my auto maintenance and future repair work. Many thanks to Jay and his staff, you now have another permanent customer.

Te
Review №3

My wifes Volvo V70 was making a strange sound. I had never been to Renaissance and needed to find a garage familiar with European cars and I took it to Jay at Renaissance. He originally diagnosed the issue and thought they fixed it by replacing a part in a timely manner. My wife and I had to borrow a family members car to continue day to day commutes while the car was in the shop. We picked it up and drove it home. The next day we went on a family vacation for a week. When we returned we started the car and the same noise was apparent. I called Jay and he said to bring the car in the next business day. I explained we didnt have any transportation lined up like before, so he offered us a loaner at no charge. I expressed some disappointment about the previous repair not being the cause of the noise. Jay assured me that he would take care of us, so the following day they called to tell me that they resolved the issue. (Another part) When I asked how much this repair would be, they told me no charge. I picked it up and returned the loaner. Its great to find a business that stands by their work even at a loss. I cant say enough about Jay and Renaissance Auto Care Inc. They earned my business and I will return and refer friends and family from now on. If I could give six stars I would! Thanks to Jay and the folks at Renaissance!

B
Review №4

Great service. Very honest and up front with work. Been taking my BMWs there for years.

Br
Review №5

My AC stopped working and I was looking for a trustworthy shop to replace the AC compressor and find the root of the problem. I decided to go to Renaissance due to all the 5 star reviews and they did not disappoint. I was weary about taking it anywhere because I’ve had several issues with this car and have had bad experiences with mechanics in the past. Jay was as upfront and honest as you could ask for. He diagnosed my car and found the problem before he charged me anything. He gave me a full run down of what they would need to do, gave me a quote, and said he’d have it ready by the end of the next day. Sure enough, they finished it right on time, they went above and beyond, and charged me less than he initially quoted because it wasn’t as bad as it could have been. Very impressed with these guys, I’ll happily go back and recommend them to others. Best of all, I have AC again! Thanks Jay and everyone else at Renaissance Auto!

J
Review №6

We have been taking our BMW to Renaissance for years. They are honest and do quality work. This trip they diagnosed and repaired a problem with the cars AC. Jay and his team communicated the issue and cost as they worked to fix. We rely on Renaissance to keep our car in top form.

Di
Review №7

5 stars. I dropped my car off for an AC repair and oil change. I was called and very well informed about the problem. The owner carefully explained everything to me to make sure I understood what needed to be repaired and what did not. I did not feel like I was being tricked into getting more work done than I needed, which was great! The work was quick and on time and I was updated along the way.All in all, Ill be making this my go to auto shop!

Al
Review №8

Found this place because it was cheaper than groupon, stayed for amazing customer service and quality work. Thanks Jay!

Mi
Review №9

Renaissance Auto is truly a gem! As a college-aged girl, it can be very hard to find a place that is honest, but now that I have there is nowhere else I will ever take my car. Not only are Jay and his team great at what they do, they are also great people and really treat you like family.

Ed
Review №10

Jay is an awesome person and great business man. He breaks everything down for you and lets you know the best course of action, will always go to this company for all vehicle issues.

La
Review №11

The folks here are knowledgeable and trustworthy. They will ensure that you are taken care of before you drive off their lot. Definitely the only place I’ll take my car!

Ka
Review №12

Called Jay out of the blue to see if he could help my dad with a car that wouldnt pass inspection. Dads other garage was unhelpful. Jay walked my dad through the steps he should take, had him bring the car in, and managed to get the emissions / check engine system to clear, went quick and took the car for an inspection (which they dont do at the shop) and saved my dad from losing his patience, his mind, and his car... and only charged him for the inspection. Jay treated my family like his own and we couldnt be happier. Jay has always come through for us regardless of the car issue at hand. Thank you Jay, and to your whole team as well!

Hu
Review №13

I couldn’t say enough good things about Jay, Ethan and the team.As someone who knows next to nothing about cars, when my car broke down, I was on the edge of freaking out. Luckily I found Renaissance. Jay went out of his way to help me do research, explain things to me and bring my car back to life for as low of a cost as possible.Trust is the keyword. I feel completely comfortable bringing my car to Jay and trust he’ll do the best for my car and for me.

RA
Review №14

Good place to repair your car. I went without appointment but the owner was very helpful and assisted me immediately.

Sa
Review №15

Best place in town! They’re so nice and helpful!

Br
Review №16

Jay, Kevin and Ethan are great. I cant imagine going anywhere else. I started going there because of the tsunami of reviews about their honesty. Im pretty sure they lost money on me today and the first time I went there, because of that honesty in their diagnoses. However, their service was no different than it was last time when we had a $1,000+ repair. Kevin even found a super low cost way to help with a non-related issue that I had completely forgotten about! I was a mechanic for several years. My father was a mechanic for decades. I know how others operate and Jay & co. are in a completely different ballpark. The honesty, even at a cost to them is not something Ive seen before. You know how when you move, the first things you need to find are a good doctor and a good mechanic? Just come here and youve solved half of that equation. Thank you Jay, Kevin and Ethan.Sincerely,Brandt

Pa
Review №17

These guys are the best! Good ole southern gentleman that know their stuff. Heck, the owner cares so much about cars that he was visibly upset when I told him I never changed the timing belt in my tundra and it had over 200k miles on it. Needless to say, I got a timing belt put on and it was 1/2 the price the dealer gave me.

Ne
Review №18

Very knowledgeable and great communication. Had my water pump replaced due to an antifreeze leak when the temperature warning light started flashing and I also asked if my old water pump could somehow be connected to my ac not feeling very cold. Jay explained it thoroughly that it could be but could also be caused from low freon. Since the water pump replacement, I havent experienced any antifreeze leaks and the temperature warning light hasnt come on again. The ac has also been consistently cooler. Thanks for the great service!

De
Review №19

Very friendly staff and I would recommend Renaissance to anyone who needs car care service.

In
Review №20

Ive been taking my two cars here for five years. Honest people. Never felt ripped off.

De
Review №21

Great communication on the repair, cost involved and if there was any risk of other issues. I was very pleased with the service provided.

Ly
Review №22

We only use them for our car maintenance or issues. Jay is fantastic and honest!

Ra
Review №23

These guys are very knowledgeable, honest and reliable. I trusted them for installing a complete aftermarket suspension on my 4runner and they did the complex speciality job as promised. They dealt with any problems very professionally and stood by their word. They also explained all the details I needed to know about the work once it was done. I am very happy with the result.

Ab
Review №24

Excellent customer service, Jay and his team are thorough and detailed in their work. They were able to save me a decent amount of money and resolved the issue with my Tacoma. This is the mechanic you are looking for. I will be a returning customer. Thank you Renaissance Auto.

Be
Review №25

My wife and I were referred to Jay and we are so glad that we went. After going to the Honda dealership and being told we needed all new pads and rotors and it would cost around $1300, we decided to seek another opinion. Jay drove the car and was honest with us. He stated that the brakes and rotors didn’t need to be replaced immediately because they still had plenty of miles left on them. It’s very hard to find truthful auto shops that don’t try to get you to have everything under the sun done to your car. We will be back to Renaissance when it’s time for new brakes and rotors! I will never step foot in Honda of Southpoint again because they will charge you regardless of getting work done to your car or not.

De
Review №26

Very professional, highly skilled. Excellent customer service

C
Review №27

I have been to Renaissance auto several times with MB R350, MB GL450 and Audi Q7. Jay is extremely knowledgeable, professional but mostly, he tries to educate the customer on the car and the repairs. I cannot say enough about his approach to diagnosing. He always looks for the most efficient and cost effective way to resolve the issue with the car.

Da
Review №28

Jay is fantastic! Helped me out when I was in need of help with my check engine light. Helped me diagnose and install a new oxygen sensor. The old oxygen sensor was heavily rusted on and would not come off, but jay and his team found a way, staying in my budget and turned it around in just over 24 hours. Jay then took the time to show me my old and rusty oxygen sensor and demonstrating how it fits into a manifold. I highly recommend jay to anyone in the Raleigh / Cary area.

Ja
Review №29

You cant beat the expertise, the friendly service and the prices at Renaissance Auto Care. You want an honest and expert mechanic? Look no further than this shop.

Gr
Review №30

This is the mechanic you are looking for. I had trouble finding a honest/good mechanic in this area and a friend recommended Renaissance Auto. Recently I had issue finding an axle for my car so Jay Renaissance Auto helped me recondition my old axle, something few places are willing to do. These guys are great! Thanks Jay.

Mi
Review №31

Nothing but praise for their customer service and repair work. Jay really helped my daughter since she goes to NC state and I am back in Chicago. He identified the issues with her vehicle and fixed them quickly. He even spoke to me over the phone to explain the issues before he fixed them to make sure I understood the required repairs and the costs involved. My daughter had been looking for a mechanic she and I could trust, I think we found him.UPDATE 06/10/2021: I cant say enough about the service jay provides. My daughter is away at college and needed to purchase a used car. Jay helped her along the way since I was not able to be there to look at vehicles. Jay checked three cars for her and he contacted me to discuss his findings and his thoughts on the vehicle price. He is very accommodating in a way that I have never experienced at a repair shop. He is honest and really seems to care about his customers. I find that very important since I am a business owner which makes me sensitive to how customers are treated. Moms and Dads this is the place for your sons and daughters to bring their vehicle if you are looking for trustworthy repair service.

Ra
Review №32

Jay is one of the finest auto mechanics Ive come across in the Raleigh area. Took my 97 Land Cruiser for several issues and he patiently explained the list of repairs needed and came up with an action plan to tackle it in phases. I went there after reading recommendations on I8MUD forum and it was a great experience. With his professionalism and quality work, he has earned a customer for life. Great shop for Japanese, German, and American vehicles. So glad to find this gem in downtown Cary! I would rate them 6 stars if I could.

An
Review №33

Very excellent service.

Je
Review №34

These guys are trustworthy and dependable. Theyre not the type thats going to try and keep dragging something out to run up a labor bill, if its not worth dumping the money into or is going to be an expensive job theyll let you know at the time if the free appraisal. I cant recommend them enough.

Sh
Review №35

This is THE best place to bring your car to get fixed. Jay, the owner, is the best guy you could ever meet. He’s not out for money, he’s for you riding in a safe car and will tell you the truth. If something doesn’t need to be fixed right now, and it can wait, he will tell you. Most mechanics will tell you, you need this done today. We are loyal to Jay, our whole family goes there and only there. Best mechanic we know. We tell everyone about Jay.

Ka
Review №36

Excellent place to get your foreign auto repaired! We take our Nissan and Toyota there and the guys are fair, honest and filled with integrity.

Ma
Review №37

Its very hard to find an honest, knowledgeable, and friendly local mechanic. I literally saved close to $2k by trusting the men at Renaissance Auto Care. I highly recommend.

Ja
Review №38

This is a small privately owned shop where I took my cars for some general repairs. The owner was helpful and informative and it did not cost me an arm and a leg. Good work and good price - I have no problem going back in the future and would definitely recommend them to others.

Je
Review №39

Jay and his team are always helpful.

Dy
Review №40

I wont take my car anywhere else now. I took my car in because I suspected a chain car care center was trying to drastically overcharge me for brake pads. Not only did they do a quality job at a fair price, but they were even honest enough to tell me that my rear pads still had 40% of their life left. They prioritize building their customer base over just making a one time sale. They will explain everything to you, and they will be honest about what you actually need to have done. I cannot recommend them enough.

To
Review №41

Everything in previous reviews is 100% correct! Jay and Gene are are the real deal. I have always done my own work on my vehicles because I distrusted mechanics, but Jay and team have change my perception of garage integrity. They give clear descriptions about problems and the repair options you may have. They have bent over backwards to accommodate us time and time again. They set accurate expectations of the work and completion times and will go out of their way to meet them. Even if that means staying late until the job is finished. Prices are fair and I am comfortable letting them do whatever they feel needs doing (I cant believe I just said that about a mechanic) :-) They are there to earn your business... NOT to just take your money. If I could only find one criticism, it would be that the customer-facing area (waiting room and front desk) needs a bit of sprucing up. I dont expect the atmosphere of a day spa, but a little paint, new furnishings, and general tidiness would go a long way. I have engaged Jay in many off-topic discussions about cars we may be looking to buy, and his passion and knowledge for cars is very apparent. Give them a call. Its what all the cool kids are doing these days. :-)

Jo
Review №42

Great communication and prices. Jay was very helpful and honest about my repairs and they were done super fast even though he had to order the part. I will definitely be returning for all of my future repair needs.

Je
Review №43

I have known Jay and his team at Renaissance Auto for over 20 years. I would not take my personal vehicle to anyone else! Jay and his team are excellent, honest and professional. The service and pricing has never disappointed and has always been fair. Jay is an expert in his field and as a business owner. You can trust your vehicles at Renaissance Auto Care. Thank you Jay & Team! Jenn Harding

St
Review №44

Used Renaissance for decades driving BMW, Mercedes and Honda. I recommend you give them a try.

Jo
Review №45

Jay is amazing. Took my 88 Land Cruiser here for him to do some work and he was knowledgeable, kind, and great to work with. I wish I didnt move away or id still be using him.

Ha
Review №46

BEST GUYS EVER. Two girls traveling from Boston to Florida, called first thing Monday morning, they were booked two weeks out, but that didn’t stop Jay from caring about us! First thing he said was “can you bring it over soon, we’ll fit you in?” GENUINELY THOUGHTFUL. They had my car in before 9am and out within a couple hours. FAST & FRIENDLY. They exceeded my expectations. Have the best customer service I have ever seen. And Jay is extremely knowledgeable, but spoke to me so I could understand. HIGHLY RECOMMEND.

Ke
Review №47

First time visit as I just moved here Jay was tremendous!! He explained what my car needed and got the work done within 24 hrs of our first contact.It’s great to deal with someone who is honest,knowledgeable and professionalI highly recommend Jay and his team if you want your car repair to be the best!

Ch
Review №48

Jay and the guys at Renaissance always go above and beyond. My family and I have been taking our cars there for 20 years and never once has there been anything but exceptional work done!

Da
Review №49

I was referred to Renaissance by a fellow BMW enthusiast. The level of attention to detail & care could not be any higher. What keeps me as a faithful (and extremely picky) customer is their honesty when it comes to diagnosing a problem and recommendation on what it a high priority/urgency and what is not. Competitive pricing & timely responsiveness earns them a 5-star rating in my humble opinion. Thank you to all of the guys at Renaissance Auto Care for providing outstanding service & customer care!

Ch
Review №50

I have been taking my cars to Renaissance for four years, and the service they provide is outstanding! Jay always takes time to explain everything, and review options with me (one of my cars is 8 years old). They are honest, courteous, highly competent, and completely customer-focused. I highly recommend Jay and the whole crew at Renaissance!

Do
Review №51

Renaissance Auto is a gem. Excellent mechanics you can talk to. Renaissance has kept my cars safe and running well for years. Ive recommended several friends all of whom are now regular customers. Much better service and prices than the dealer$.

Er
Review №52

Friendly cheerful service! Asked them to perform a low-cost repair other shops would not do. Very thankful that they understand good repairs means sometimes repairing the part in-place. Definitely recommend calling them for an estimate.

Ch
Review №53

Jay and the team at Renaissance are a top example of how running a car repair business (or any business) should be done. They care about their customers, explain your cars issue(s) in detail, and do excellent work for often times a fraction of what a dealership would charge. I do not take my cars anywhere else. I highly recommend Renaissance Auto for both routine and extensive maintenance.

Ry
Review №54

After going back and forth with the dealership about an issue with a vehicle I went to Renaissance Auto and a great decision. Jay always gave me his honest unbiased opinion and ended up helping me repair my vehicle and get my other inspection ready. I would highly recommend this shop to everyone!

Sh
Review №55

2 great guys who get the job done without taking advantage. I recommend this place to everyone, esp women.

ak
Review №56

Ryan is excellent in dealing with not only cars but also customers. Would totally recommend checking this place. His prices are reasonable and he is transparent. I got my SLK280 repair done with 70% lesser quote than what Mercedes Benz of Cary quoted with. Happy with the service.

Qu
Review №57

Very knowledgeable on what was going on with my car, will be doing business with them from here on out!

Or
Review №58

I first came to Renaissance after spending around over 1,000 dollars trying to get a brake problem fixed at another shop; the other place replaced a bunch of parts but didnt do anything to improve the braking issue.Renaissance fixed it on the first try, for a lot less.Ive never been to an auto care place that with the level of professionalism, honesty, and quality of work that even comes close to what you get here. Seriously. Jay always gives an honest and clear explanation of the problem, and he will discuss all the options.He never hesitates to point you in another direction if it he feels like you can get a better deal elsewhere.As an example, I had an emissions problem that he could have fixed, but it would have cost a lot more if I had gotten him to do it. He pointed me to a emissions guy on the other side of town that was able to do it for a fraction of the cost, instead.This place is the real deal.

Wi
Review №59

What can I say regarding the work and my families experience at Renaissance. Well its been going towards I guess twenty five years of service thats never faltered. Been through two teenagers and multiple cars. In all these years vehicles ran at top performance thanks to technicians and their advice. My teenagers who are now adults with better cars than me I still was driving 1984 and 1997 Hondas utilize Renaissance service!Would recommend Renaissance in a heart beat or crank turn!

Sa
Review №60

These guys are the best. Not only will they tell you exactly what they are going to fix, but let you decide how much you want done. They give you a price and stick to it, and will get everything in order in a very quick fashion.These are the type of guys you want fixing your vehicle.

Em
Review №61

Jay, Jean, and the rest of the crew are phenomenal! Jay saved me over $1500!!! They know cars forwards, backwards, and sideways! For me, someone who knows little about cars, Jay explained to me EXACTLY what was wrong with my car and even drew me a diagram!!! After the repairs, he even showed me what he replaced! He never overlooked a single thing. They are fast, friendly, awesomely priced, and will care for your car like it is their own. I am never, EVER, taking my car anywhere else. THANK YOU!!!

Ka
Review №62

The guys at Renaissance are great. They have taken care of several maintenance issues on my Jeep Patriot, including brakes and bearings. Every time they give me a prompt quote, breaking down part costs and labor, tell me when they can fix it, and are always courteous.Its nice to have an auto repair shop that you can trust to be fair, honest and always have a great attitude. I may not have the most car mechanic knowledge, but they never make me feel silly about that either. Ive recommended them to several friends and they have all been happy too.

Ge
Review №63

I moved to Cary several months ago and was concerned about finding an honest and dependable auto mechanic. Saw some great reviews online for Renaissance Auto Care and decided to give them a try. Boy am I glad that I did. I think they did a great job at a fair price. I will definitely use their service in the future.

Pa
Review №64

Ive been looking for a new shop, and this place was recommended. Its just what I was looking for - a small shop with polite, competent and honest staff. Jay, the owner, took the time to explain the problems I was experiencing, and clearly explain my options and the value of each, without pushing the most expensive option (in fact, the option he favored for my main problem was a no-cost wait and see option). The work that was done was done well, in a timely manner, and fairly priced. Couldnt ask for more than that.

Mi
Review №65

Renaissance Auto Care somehow makes car maintenance less stressful. My husband and I were lucky enough to stumble across Renaissance Auto a few years ago, and ever since our first visit, we havent looked elsewhere. There is noone we trust more than Jay and team to provide us honest feedback on the care of our cars. We always appreciate the education and care that Jay takes to explain every situation, and we know that any recommendation he makes is the best and safest option. Even though we moved away from Cary, we go out of our way to visit Renaissance Auto Care because there is no other auto shop that we trust more. We highly recommend Renaissance Auto without any hesitation!

Ja
Review №66

I chose Renaissance Auto because of all of the 5 star ratings they had on Google and they did not disappoint. I dropped my 2008 Nissan Titan off to replace a broken electric window and AC fan and I had my truck back in about 3 or 4 days, all fixed and ready to go. They are also straight forward about their pricing and labor costs. Thanks, guys!

Re
Review №67

The team at Renaissance Auto Care in Cary NC have maintained my cars (MB E430 and MB 300CD) over ten years. I would not take my cars anywhere else. They are honest and reliable and they dont over charge because Im a female - what a nice relief! Also, if they fix something and it reoccurs they correct it, no problems, additional charges. Several times a year I make 1500 mile road trips and they always make sure my car is safe and road-ready.

Ma
Review №68

Jay was very kind. I got there an hour and a half from closing and he took the time to look under my hood to address my concerns. He took the time to show me what he spotted underneath my car. There was no deception. I am sure he will do a great job taking care of my car. kindness goes a long way, thank you Jay.

Ne
Review №69

I had my car checked by a Toyota dealership and the dealership told me that I needed to change a few parts immediately. I did not believe the dealership because my car seemed to be running fine. So, I brought my car here and had it checked out. My car turned out fine and I didnt need to change any parts. Jay took the time to listen to my needs and was so caring and honest. I felt well taken care of and I really trust Renaissance Auto Care. I definitely would recommend this place to anyone that is looking for a trustworthy place for their car.

Ne
Review №70

The crew at Renaissance did a great job on a major overhaul of my beloved Toyota Landcruiser this past January. Its been 3 months since the work was complete, and the truck is better than ever. As I do most maintenance work myself,( Im high maintenance)-Jay, Gene and Ray listened to all I wanted done and Im very pleased. Timing belt, steering rack, new suspension lift kit- all was done to spec, and nothing fell through the cracks. Its good to find a trustworthy shop in Cary with quality technicians and at a fair price.

ji
Review №71

Just wanted to say what a great job these guys did. Honest and caring people thanks

Se
Review №72

Good locally owned business that will match prices of other mechanics and treat you fairly!

Da
Review №73

I cant recommend Renaissance highly enough! The work is great, fair, and always done the right way. Not to mention, Jay and his staff are friendly as can be. As long as I live in NC, Ill bring my cars to Jay.

Me
Review №74

I absolutely adore this place. Great, timely service, affordable, and the mechanic (Harry) always takes the time to explain what happened, what they did to fix it, and what to keep an eye out for. The absolute best auto care I have ever received.

E
Review №75

I had been putting off my A/C repair for quite some time because of the cost normally associated with that type of repair. I found Renaissance auto via google and was interested by the fact that they have a five star rating and decided to give them a shot. The reviews are true! They could have easily charged me for a new A/C compressor or other work that wasn’t necessary however, they didn’t rush to judgement. They systematically went through my system and repaired it without charging me a mortgage payment. Personable staff great customer service. Thanks Jay!

Au
Review №76

We have been going to Renaissance for many years now and we have never been dissatisfied about their work. They are honest, hard working, personal and truly want to keep your car running as long a humanly possible. If you are looking for a auto care company that will welcome you by name, preform quality work and give you honest feedback about your car, Renaissance is just the place.

Su
Review №77

Gene and Jay are the Best! I have been going to Renaissance since I owned a Honda Odyssey in 2005, and now an Acura TL. They are honest about what REALLY needs to be repaired, their service is SUPERIOR, and their prices are ALWAYS lower than any dealership service department. Once my extended warranty expires on my TL, I wont be going any place but Renaissance. Thanks for your excellent care of my car! Kim

Co
Review №78

Reliable service for my BMW. Good advice without trying to upsell. Renaissance clearly identifies what needs fixing now, and what can wait. They are knowledgeable and explain what is going on in an easy to understand way. Its good to find a trustworthy shop in Cary with quality technicians and at a fair price.

Al
Review №79

They took a look at my car without an appointment since it was making a weird sound. Really appreciated it since I was about to go out of town and needed to know if the car was driveable. Guys were all really friendly, would highly recommend.

PO
Review №80

Jay gave honest report of my car and did not try selling unnecessary parts. In fact he saved me from spending and suggested for in depth diagnosis. Thanks a lot jay.

Ri
Review №81

Gene and the team at Renaissance Auto Care Inc run a great repair business. Ive price checked every time vs part prices and standard hours per job and theyve never tried to take advantage of me. They are also dependable and do what they say they will (ie: return your car on time).Renaissance has helped make owning an M-Series BMW manageable and enjoyable!Thanks Gene and team!

Ch
Review №82

I have been taking my cars to Renaissance for years and would not consider going any place else for automotive service and/or repairs. Jay, Gene and the rest of the team at Renaissance are outstanding - both in terms of customer service and in their skill, knowledge and expertise in correctly diagnosing and expertly making repairs! These gentlemen have spent hours on my vehicles to ensure they found and properly repaired any problems - and some problems with my cars were extremely difficult to find or unusual. These gentlemen took the time to truly investigate and resolve the problem(s). They do not do quick fixes - they properly and fully repair problems, fully examine vehicles in for minor or major service, and are very honest about whether or not something needs to be done. They also do not try to sell you services you do not need. They have an incredible level of integrity and are truly oriented towards providing the highest level of service and ensuring customer satisfaction! They are the BEST!

St
Review №83

Have taken all my cars- from old Land Cruisers to new Cruisers,Corollas to Jay and Co. Every time a great experience, above and beyond. One of the last great family-owned shops around thattreats customer like kin

Jo
Review №84

Great place, they play it straight. They let you know whats up. New primary mechanic.

Ma
Review №85

I agree, Renaissance Auto Care explains every situation, recommendations are honest, fair, and they provide options instead of just telling you what needs to be done. Highly recommend Renaissance Auto without any reservations :)

Ne
Review №86

Once again stellar service from Renaissance Auto, Jay and the team! My Land Cruiser rarely needs service, but when it does, this is the only shop I trust for major work. Rear main seal leak, some new motor mounts and suspension work- driving out with my 300k cruiser like its new again. Thanks guys!

aj
Review №87

My car wouldnt start Monday morning and after AAA looked at it, we determined it wasnt a battery problem. Thinking it was the starter I called my usual shop in Cary to have it looked at; they told me it would be more than a week before they could look at it. I call several other shops including the dealer and they all said the same thing. Then I called Jay at Renaissance and he was able to look at it immediately. Fortunetly and mysteriously, my car has started 100s of times for them and they cant fix what they cant find. After many hours of searching for the problem and lots of check-ins with me, I am leaving the shop without any work done but also with no bill! Thats right, after making me a priority for 2 days, they are letting me go without asking for a penny in labor. I have found my new home! Thanks so much Jay and the team at RAC!!!

Ka
Review №88

Jay has taken great care of our vehicles, hes honest enough to tell you when your vehicle doesnt need service youre asking for or when it can be serviced less frequently than you thought.

Am
Review №89

I would give Jay and his team 5++ if I could! I called Jay in a bind(of course) and he took SO much time to explain everything to me- and did NOT try to sell anything at all- in fact, after spending 2 hours there, he did not charge me for his time! I will def be bringing my BMW here from now on- no more stealership for me! thanks Jay

Ji
Review №90

I was told about Gene from a co-worker who has serviced his cars at Renaissance for years. I’ve recently started taking both of our BMWs (2007 335i, 2005 330ci) to Gene. His auto service (and customer service) is tremendous. He has been very thorough, accommodating and fair. Gene has gone the extra mile (or three) to provide the best possible service and does this without breaking the bank! I trust these guys!!

Ca
Review №91

They did a great job for a reasonable price!

An
Review №92

Renaissance was great to work with. They explained all repairs and were done on time. I highly recommend the Renaissance team.

Ad
Review №93

This is the mechanic that you recommend to your grandmother. Jay and Gene were helpful and prompt in finishing the work, respecting my wallet, and providing helpful advice.

Ta
Review №94

Coolest and honest guys in this business which is a rare find . this is THE ONLY PLACE i take my 2011 Bimmer which is like my love of my life . they know their german cars inside and out . do not waste your time and money elsewhere if you are not sure and new to town !!!! and make sure to get a 6 pack of ale for Jay and team!!!

Tr
Review №95

There are not enough words to say how much we love Gene at Renaissance! Over the years he has taken care of our Volvo, Jeep, BMW, & Mazda. The work is always performed as promised and you cant beat their prices. They never try to push unnecessary maintenance on you. I have given their business out as a referral multiple times and will continue to do so!

Th
Review №96

Always willing to work out exactly what you want. Talks and treats you like you would want to be treated. Great service, great guys, awesome prices.

Th
Review №97

Honest, reliable and technically very competent. Can trust these guys to repair any problem and to notify you about any potential new or possible impending issues and estimated remaining life.

Mi
Review №98

The service is always top notch and they are very helpful, especially when youre in a pinch. Nobody better for luxury car service.

Ph
Review №99

You cannot deal with a more honest group of guys to take care of your car. I have now been going to Renaissance Auto for over 6 months and will continue to service my cars with them, plus I recommend them to anyone who is looking for a great Mercedes repair shop.

Tr
Review №100

I have entrusted my BMWs and previous Mercedes to Gene and the Renaissance team for over twenty years. Great service and reliable advice! Ill only drive the brands they service!

Information
9 Photos
100 Comments
5 Rating
  • Address:1100 W Chatham St, Cary, NC 27511, United States
  • Site:http://renaissanceautocare.net/
  • Phone:+1 919-461-0700
Categories
  • Auto repair shop
  • Air conditioning contractor
  • Auto electrical service
  • Engine rebuilding service
  • Oil change service
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations