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My Mechanic
8360 Chapel Hill Rd, Cary, NC 27513, United States
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My Mechanic
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Ro
Review №1

I pulled up to get some work done. The mechanic is on the phone and not paying any mind to me. His lifts were empty and had no customers. I definitely do not recommend this place. Very unprofessional. He just kept talking on the phone. I understand now why his place was empty and no customers. Wow! Even his response is unbelievable! Definitely can tell what kind of guy this is. Good luck to whoever deals with him

Ra
Review №2

They work on Foreign and Imports. Good work

Pe
Review №3

Chad has a large assortment of AMSOIL SYNTHETIC oils filter to do your AMSOIL SYNTHETIC oil change.

As
Review №4

Chad is the best!! Seriously no BS, and will be straight with you and will be completely honest. He is fair in his prices as well! Highly recommend!! We just moved to the area and wont be taking our cars anywhere else.

Ja
Review №5

Chad and the boys at MY Mechanic are amazing! They quickly became my go-to shop in the Raleigh/Cary area and they do quality work. The price is fair and they give it to you straight. Really good poeple.

Wi
Review №6

Chad at My Mechanic has always been fair and extremely helpful with providing the correct service for my vehicles. Recently he has helped get my 1994 Jeep Wrangler up and running after sitting undriven for approximately 10 years. I trust them and Ive always been happy with the work they have done.

In
Review №7

VERY HONEST, VERY FAIR!!! CHAD FIXES IT RIGHT THE FIRST TIME.

To
Review №8

I have been bringing all of my commercial and personal vehicles to Chad for several years now and couldnt be more pleased. He has never suggested a repair that was not needed, and has actually surprised me with simple low cost solutions when I was expecting bad news and a large bill. If what you want is a spot on trustworthy diagnosis, professional work, and a fair price..........this is the the guy

Sa
Review №9

My car was in such bad condition. Making noises all the time, overheating, not shifting gears when it needed to. Dropped my car off, the next day he had everything that we discussed fixed and my car runs so much better now. Fair pricing and a detailed receipt so you can see where your money went.

De
Review №10

Chad is the absolute best! He’s meticulous in his work, incredibly honest in his business practices and beyond fair in his pricing. We found this gem of a business through another mechanic friend who referred us to Chad. We highly recommend My Mechanic!!

Ke
Review №11

Just left a mechanic having ALL codes read and receiving a quote. Called this place to get pricing for what I need to have done. Chad advised they are not the cheapest first of all. He also went on to say that ALL other shops diagnose cars wrong when it comes to sensor replacement. Needless to say herNEVER answered my question on how much do THEY charge to FIX a SPECIFIC issue. Quite naturally whatever shop will do the repair will also do a diagnostic prior to starting a repair job, especially if they intend to warranty it. Anyway, called to have a question answered, what I got was bring it in first, smh. Um no and have a nice day sir. Lost a potential customer today.

Kr
Review №12

I went in to my mechanic and chad was very helpful and very honest. I was missing screws off a part in my car with 17,000 miles on it. He showed me the screws and asked me if I had all my previous oil changes at one place. So now I’m going back to the other business to get my screws that they took off and did not put back on, so I can have Chad put them back on for me. It’s tough to find a good, honest mechanic around here. After 10 years here, I’ve finely found one at my mechanic.

Kr
Review №13

Had a great experience with this company, they were honest with the diagnostics on my vehicle and did not try to sell me things I did not need. They recommended services that would improve the operations and possibly prevent issues further down the road, which I appreciate. I will be going back to have services done soon! I really appreciate a honest mechanic and have already recommended them to my friends and family.

Ji
Review №14

I have been taking my cars to My Mechanic since 2002; and even though I’ve long since moved clear across town, I STILL take my cars to My Mechanic and nowhere else.Chad and his crew are knowledgeable, hard-working, professional, and friendly. They’ve got the tools and they’ve got the talent to do the job right, do the job quickly, and do the job at a fair price. They keep their eyes open for anything which looks like it might be going wrong, but they have never tried to sell me something that I didn’t need. I always drive away 100% satisfied and I won’t be taking my car anywhere else in the foreseeable future.

Ma
Review №15

These guys are fair and honest. I had my 2006 dodge charger rt towed here after it broke down. They said the fuel pump went out. they replaced the fuel pump and it ran great. Honest mechanics, fair prices. Great place to take your car I would highly recommend them.

os
Review №16

WARNING...!WARNING....!WARNING!Worst mechanic ever! Not only this guy is a crook. I went to his shop to pick up my truck and supposedly he fixed it, but when I started to drive back the truck stopped out of nowhere! It almost got me killed. When I went to check on my truck to see what happened, nothing got done! There was no spar-plug or oil change, the fuses never were replaced and an addition to that my truck almost got on fire. He was paid over $700 for his services plus I had to pay $400 to tow it back to my house. He also makes YouTube videos (that dont help at all) for publicity to make money off of the less fortunate. Please do not trust him for the sake of your vehicle and wallet!

Ch
Review №17

I recommend Chad and his crew at My Mechanic to anyone in need of services on any type of vehicle. The customer service is outstanding, Chad is so much more knowledgeable than any mechanic Ive worked with in the past, he goes above and beyond every single time (and trust me, Ive needed a lot of repairs on several different vehicles). He takes the time to explain everything that is happening, has saved me frequently from spending unnecessary money on services. I found Chad 5+ years ago and have refused to use any other mechanic since. You will not be disappointed.

We
Review №18

I have been using My Mechanic for over 3 years and have had nothing but success. From oil changes, new tires, and needed maintenance, they do an excellent job on both my F-150 and Nissan Quest. Chad is very knowledgeable and honest and works hard to make sure the customer is pleased with his work.If you are looking for a mechanic that can fix any part of any make and model vehicle, I highly suggest you give them a try.

JT
Review №19

We have brought our cars here for years. Chad clearly explains services and helps you prioritize what most needs to be done within your budget. He is committed to taking good care of cars (recently helped my old van keep going past 200k miles), and he has the integrity to stand behind his work.

Ma
Review №20

The gentleman, that helped me was so kind and caring. I started off by calling about an hour after they opened, panicked afraid to continue my drive back to VA due to what looked like my car leaking and excessive amount of fluid. He took my car in asked me some questions, and began right away looking it over to make sure it was safe to drive. I found him by googling the closest shop to my location and took a gamble, and happy I did. I can’t thank him enough for his service and understanding.

Ka
Review №21

My Mechanic knows the value of my car. More than the resale value, trade-in value, or KBB value but how dependable it needs to be to get me to work each morning, how sturdy it needs to be for when I go out of town to visit family, and how trustworthy it needs to be for taking my children to school everyday. I know it can be exceedingly frustrating when a car doesnt work as expected but when I get my car back from Chad, its value has been returned!

Na
Review №22

This is the only place I will take my vehicles to have work done and have for overy 10 years. The mechanics are knowledgeable and they will not cut corners to complete a job. Very honest and fair, and I could not be more pleased with the service I have received in the past.

Ma
Review №23

My jeep almost died on me on the way to work the other day. I happened to find this gem of a repair shop because it is in between work and home. The staff was very knowledgeable and friendly. They diagnosed my problem (major engine malfunction) and fixed it very quickly. Its been about a week and my jeep is running better than ever. I finally found a mechanic that I trust to work on all of my vehicles.

Ri
Review №24

My car had a starter that was going bad. I called first thing on a Monday morning and they were able to get me in that same day. The starter had been replaced over the summer by another shop so I was concerned about why. The mechanics found the issue and had it fixed as well. In and out within 8 hours, the same day I called. Very friendly and easy to talk to. Answered all my questions. Definitely going back but it sure looks as if I found a new mechanic!

Ju
Review №25

Love this shop, been going here for years. They are honest fair and respectful. Wont be using another mechanic anytime soon!

Ke
Review №26

I know a little about cars, but since I don’t have a garage there are some things I can’t do outside my apartment. I took my car here on a recommendation from “Just Tires,” down the street in Cary. First they told me my transmission fluid looked dirty and should be change. What they didn’t know is that I had just changed the transmission fluid two days ago. Then they quoted me for a repair at $900. I called the dealer and their price for the same exact repair was $450. It’s really sad when the dealer can undersell you by almost $500. Then they charged me $90 for “diagnosing” my problem, even though I told them what was wrong with it when I took it. Save yourself the headache and the unnecessary money drain. I’m still searching for a good mechanic in the Triangle but I know My Mechanic will never touch my car again. I’d rather be stranded on the road.

Ar
Review №27

Incredible, real service in all categories. Chad will not rip you off. Great technicians too.

Br
Review №28

If you are looking for a trust worthy mechanic this will be the place for you! Chad and his crew are incredible and no B.s. Straight shooters that will keep your car in the best shape ever. This will be the last mechanic you will need!

co
Review №29

I found this to not be the shop for me. Looking for an honest estimate for services requested. This is not what I received. I paid $108 and received nothing! Not even an oil change! I was given a $3500 estimate for services that were not required nor did I ask for the entire car to be looked at! Another shop told me, I wish I could charge you to fix something, but nothings wrong with your vehicle! Just Drive it! Really unfortunate and a waste of time and money.

St
Review №30

Chad and crew are first class. Great auto repair shop. Honest!

Pr
Review №31

Took my car to 4 other places for some very loud road noise...they all offered to replace both shocks, brakes, tires, bearings, etc.. $1500 or so in repairs. Brought it to My Mechanic and they noted the tires, tied up loose underpinning, tightened things up and Im good to go!...first honest experience Ive ever had at a shop.

Mi
Review №32

Will never go back again....Needed a wire fixed in the gear shift (stuck in park). Cost was $300, no part was needed to order. If that wasnt bad enough, went to pick up the car, paid for it, went to drive home, stuck in park! Guy came out with the screwdriver tinkered with it then stripped the gears about 8 times and said we were good to go. 1 wk later............car stuck in park again!

Sh
Review №33

I went to My Mechanic on Chapel Hill rd. Received the worse customer service ever. The mechanic treated me like a thief when I went outside to get the card to pay.I was in the process of moving my car close to door (he purposely parked the car far from the door. Every place I have been to parks car in front of door).He says, You have to pay I replied, I need to get my card and move car closer (mind you its raining)This man went as far as giving me a bogus reason, saying I cant park my car in the spot I wanted because it would get towed, and hes trying to help me. All the while blocking me. (This back & forth went on for about 3 minutes)It takes less than a minute to slide card and give me a receipt. You dont treat customers like that.I was at Murrays once, and saw a man bring his payment back because he left his wallet.I have walked to car before to get my card while at Murrays, and other places, nobody followed me or acted in this manner.I would not recommend a place that treats customers like thieves. He shouldbe apologized, but didnt.You dont make someone walk on the rain on the far side of lot to get their car, then accuse them of trying to not pay

Mo
Review №34

Ive been taking my cars to Chad for years (after some very bad experiences with other mechanics). I trust him to do the job right and for a reasonable price!

Br
Review №35

Great place to deal with. Very professional and repairs are done right

Ra
Review №36

Not trustworthy, you just need to be very careful before doing any business with them and check your facts because they try to take advantege of you. If you already have your car there, sorry and good luck.

La
Review №37

Update: I was fired because this mechanic reported my negative review to my company. Beware!When I called, this mechanic, Chad, sounded good. He said he could get my car diagnosed by this afternoon, that at max it would cost $99, and I could leave with the info and fix it myself. So I immediately drove up to drop my car off.After looking at my car, the mechanic called a lieutenant at the DMV or the licensing office where he gets his permits. This is based on what she told me. She then proceeded to emotionally harass me. She aggressively told me that if I drove on that car, then I would kill myself, another person, or even a child. Could you handle killing a child? Could you live with yourself?! She told me that I needed to let them fix it and that they would work with me on the price if I couldnt afford it. When I said that we will see, she said well your not even supposed to be driving a car with bad tags and we can sue you if you get into any form of accident because you came in and we told you that it was unsafe to drive. The brakes were touchy, but were working fine when I drove it into the shop.That was my first warning that I should have never brought my car in. Then he came out and gave me my keys, told me that I shouldnt drive it and said that all my brake lines are rusted. He did not say exploded or ripped so it doesnt explain why my brake fluid is leaking. He gave me my keys said I could go and smirked. I took my keys and walked out just as two cop cars pulled up. Apparently, he called the cops to report me for bad tags and being unsafe to drive. He told them he could fix this by Monday but he told me that it would be hard and take a long time. This was so shady that EVEN THE TOW TRUCK DRIVER, THE CAB DRIVER, and the other mechanic TOLD ME NOT TO PAY HIM! After the tow truck driver hopped into my car and drove it, he thought the mechanic was Ridiculous!!I had my car towed to another mechanic across the city, that my family trusts but is more expensive. He is currently looking at my car to verify Chads diagnosis. He did say that as mechanics they have a waiver that releases them of any liability and that what he did was unprofessional and uncalled for in the eyes of other mechanics and a bit crazy if he said so himselfDO NOT GO HERE. They try to manipulate you and try to use the cops and the DMV to force you to use their service.Also after further research of the other reviewers I have noticed that some are related to my mechanic or are connected to them through business rather than being a genuine customer. But do the research yourself before you go here!!!!!

Pe
Review №38

Great guys to do your AMSOIL Synthetic oil services.

Wr
Review №39

Hope the owner doesn’t own a white dually ford because he decided to run me off the road today as he was in the wrong lane and then to brake check me. Yeah ok and then slowly turn in to your buisness wrong move again. Maybe I should post my dash cam footage.

Sa
Review №40

Great guys, quick and friendly service! The fast wifi in their waiting room is also a plus.

Jo
Review №41

I have been going to Chad since moving to the area in 2001 and find him to be one of the most honest businessmen I have ever dealt with. Chad will tell you the truth about your car NOT what you want to hear. He will do the work that is NEEDED to be safe and will tell you what you both need to watch for and when it will likely be necessary to be fixed.My most recent experience was with my new old 2006 Mercedes E320 CDI with 74000 miles. Chad found many hidden problems which I was completely unaware of. The repairs were definitely costly being Merc. but thousands less than if a dealer did it. In fact one $1000 part was on the list of much change parts which with Chads checking found that no dealership in america had ever made a request for inventory to change it.I now know that my car is at spec and I am getting more than 10% increase around town mileage, I average over 32 mpg to work and back where I used to be lucky to get 28.John McGlaughlin

Mi
Review №42

Does the job right. Stand behind their work. 12 month guarantee

Tw
Review №43

Kick ass place. Good rates, honest mechanic...

sa
Review №44

Brought my truck in for an alternator issue and had the pleasure of meeting Chad! As a woman I have dealt with a lot of mechanics who treat me like an idiot but Chad was different he not only took care of all my issues but saved me money time and treated me like a VIP. If you have the need this is the place to go! You wont find a better mechanic anywhere!

Gr
Review №45

Seems like an honest place but I didnt get any work done... I was just asking directions

Bi
Review №46

Worked on vans for years.Does a great job.

br
Review №47

Really went the extra mile getting my 4 runner repaired after other mechanics had only attempted to correct the problems. A1 service with years of experience that cant be beat

Br
Review №48

Literally told me no, they will not drive my car around the lot to hear the noise its making. Waste of time

Fa
Review №49

Skilled, honest, reasonable, and a good guy!

An
Review №50

Expensive mechanical

Me
Review №51

Great

An
Review №52

👍👍👍

Information
22 Photos
52 Comments
4.3 Rating
  • Address:8360 Chapel Hill Rd, Cary, NC 27513, United States
  • Site:https://cary-auto-repair.com/
  • Phone:+1 919-467-8668
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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