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AAMCO Transmissions & Total Car Care
1615 Walnut St, Cary, NC 27511, United States
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AAMCO Transmissions & Total Car Care
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Sc
Review №1

I took our car in today to have a noise in the transmission diagnosed. The office manager was very friendly and professional. They kindly worked the car into their fully scheduled day, and provided a quick, honest diagnosis of no work needed at this time. I was completely satisfied with this visit, just as I was with my last visit when they replaced the transmission in our expedition. They have earned our trust.

Za
Review №2

Many thanks to Joe and his crew at AAMCO for doing a great job helping me with my transmission issues! Last week my Ford Focus began experiencing transmission problems, and Im very glad that I took my car to AAMCO. They were friendly, easy to talk to, and very efficient at diagnosing the problem and explaining what needed to be done for repairs. If you are having problems with your transmission definitely give these guys a call!

SO
Review №3

I called around asking for transmission flush on my 2013Nissan Rogue, when I spoke with Joe he was very honest about what I needed. The work they provided was absolutely wonderful. I have been referring people to them every since. Such a wonderful place to reasonable prices and great service.

Th
Review №4

Joe Hucks and the other mechanics at AAMCO are AMAZING. They are very professional, informative,affordable, and trustworthy people. Being a woman and finding an honest mechanic has be nothing but enjoyable with them. My Ford Expedition and I have found a home here. Thank You for the great customer service 💕💕💕

SP
Review №5

Probably the best customer service I’ve ever encountered. Matter of fact it was the best I’ve dealt with ever! Knowledgeable and professional. I went in told them what I thought was wrong and they took my car for a spin, diagnosed and ruled out what I thought was wrong. Fixed my problem in 24 hours! I definitely recommend this shop Joe and his team are the guys to see!

Cl
Review №6

This AAMCO, Joe in particular, was extremely helpful when my cars transmission experienced issues. They provided me detailed information within hours of my car being dropped off and found me the best possible solution to my cars problem. Many thanks to them!

Mi
Review №7

Spoke with Joe on the phone explained my transmission problems and he agreed to look at it right away. Much to my surprise they did not find a transmission problem that could have cost thousands but a simple misfire problem caused by a coil pack failure.I was ready to spend a lot a lot and Joe would not even charge me for the diagnosisI have not found a more honest auto repair shop in my 45-years of car ownership.I highly recommend Joe and his staff

Ca
Review №8

The team is wonderful, Joe is incredible! They make it so easy, they tell you exactly what’s wrong and exactly how much the repairs are. They offer multiple financing options that are quick and easy. Never had a better experience with car issues. Such lovely people!

La
Review №9

Very professional and have their customers best interest as a priority. Thanks Joe, appreciate you and will make sure that others know of your work ethic! Again, thank you !!

La
Review №10

Very personable and professional service team. Joe replaced an auto matic transmission in my Jeep Wrangler JK (209,000+ miles) in June of this year. Could not have been more satisfied with personal interaction, price to replace and install, and timeliness of repairs.I returned yesterday to Joes shop with an exhaust system issue on the JK. Issue was diagnosed by Joes service team and necessary repairs and cost to repair provided promptly. Joe called this afternoon to let me know repairs were completed and JK was ready for me to drive home.Highly recommend Joe Husks AAMCO shop on Walnut Street, Cary, NC.

To
Review №11

Very honest, did not perform un needed services and steered me to fixing the ultimate problem with my car.... tires. Thank You for being honest.

sa
Review №12

A friend referred them. Its refreshing to find an honest place to go to. I will definitely return. Thanks.

Ch
Review №13

Mr. Joe was very informative you can tell he has a lot of Pride in his work. His Employees were also informative and respectful. Honesty is something Hard to find in a Mechanic shop these days but Mr. Joe Knows his stuff and will Not give any misinformation on anything. When I went in last week he was on the phone trying to help somesome with their car being fixed through their warranty. I saw this man plead on behalf of his customer. That says a lot... I Pray God continues to Bless this man and his business with much success.

Ci
Review №14

I wish there were ten stars. Very professional, easy to work with, and honest. Well worth the trip.

Ke
Review №15

Joe and his team were very professional and courteous. They quickly identified and resolved the cause of the engine issue. He communicated all of their findings and kept me informed of the process along the way.

S
Review №16

Easy to do business with, very knowledgeable staff and they have on-site financing options available. I would recommend contacting Joe and Dylan any day for car needs.

Ja
Review №17

Free diagnosis, will order the parts for you if need be, or you can bring your own parts and they will install them. However the pricing for labor can get sticky, but its quality work done by professionals, they can also recommend other places if your looking for custom work, the staff are amazing as well Joe is very kind!

Ra
Review №18

If you want honest mechanics that are technically very capable this is the place to go. They inspected my transmission and saved me from spending a lot of money unnecessarily for a new transmission.

Ed
Review №19

These guys are the best! Did a great job on fixing my Hyundai & my Odyssey van. Great work for a great price while being nice & professional. If you’re looking for an honest repair shop that will treat you right and do great work for a fair price then this is where you need to go.Eddie Jones

Da
Review №20

HONEST - no joking - this is a legitimately honest mechanic. I cant say enough positive words about Joe and his team. I have been a customer since Justin won my business. You will not be disappointed with their fair prices and honest assessments of the work you need done.

Fe
Review №21

I brought in my car to AAMCO (Cary) after getting a very high quote from the Chevy Dealership. I was really stressed out because the mechanic at the dealership said that my transmission needed to be replaced. After contacting Mr. Joe (the owner of AAMCO), he gave me a free diagnostic and helped me learn about all the issues with my truck. It was way cheaper than what I was quoted from the Chevy Dealership. He fixed my window (it was stuck down) and the alternator. It was way quicker than I expected! He did an awesome job and will use his services the next time I have another problem with my truck. Thank you so much for all of your help Mr. Joe!

Sa
Review №22

They were able to diagnose the problem with our truck and fix it for far less than we thought it would be! She runs as good as new since they did the tune up! Excellent job! Real experts!!!

Al
Review №23

This place is great. I took my Honda Pilot in for a repair today & Joe was awesome. He fixed the problem, had it done on time, and didnt try to upsell me on other repairs. And his price was VERY reasonable. Will be taking my cars here from now on and will tell my friends about them too.

Ch
Review №24

They were honest in their dealings with me and took the time and care to work on and fix issues I had with my car. I appreciated them taking the time out to not only drive around with me to hear and feel the how the car was driving but they made sure to not dismiss my concerns.

Sc
Review №25

This place is amazing!!! Highly recommended!!! My car broke down on a Sunday and had some parts stolen while I waited til Monday to get it towed in. I randomly called this place and spoke to Joe, he was extremely professional and helpful. They fixed my engine problems and everything else in under 24 hours, and for a very reasonable price. I couldnt be more satisfied with my experience here. Will definitely be back. Thanks AAMCO Cary!!!

W.
Review №26

Free assessments and good advice.

Cy
Review №27

Thank you for the fantastic service of free diagnosticAnd not charging me for any unnecessary service. I thought I needed a new transmission and it was only a simple computer adjustment. I will be bringing my car back for future service!

Je
Review №28

Excellent service. Honest and very fair pricing. Highly recommend

Br
Review №29

I rarely give anyone a max positive review/evaluation but I couldn’t help but do so this time. I’ve had my 2013 Ford F-150 to a local Ford dealership and to a local independent repair shop that has been highly recommended by the locals in my community. Neither provided me with the results I needed.The Ford dealership was so expensive that it made no sense to go with them because they were so ambiguous about the mechanical problems I was having- especially when their cost estimate was 2-3 times what the local business and Mr. Hucks’ AAMCO estimated.I initially went local only to experience a very disappointing result. This repair shop damaged not only the parts that I purchased but did additional damage complicating my situation.I couldn’t deal with the results and went back to Mr. Hucks AAMCO shop and not only got the repair completed the same day I brought in my vehicle, he did it at far cheaper than the Ford dealership - about 35 percent less and at a cost only $35 more than my local repair shop.I can’t say enough positive comments about Joe Hucks, his technicians, and their customer service attitude.They will do all my vehicle repair work in the future!Bruce

Ro
Review №30

Very honest and got it done professionally and in quick time

vi
Review №31

New to Cary and found myself in need of transmission work. Lucky for me to have this place around the corner!

Ra
Review №32

Had an issue with my Ford Mustangs automatic transmission... quickly diagnosed and repaired. Joe was awesome and extremely helpful. I will be back.

Ma
Review №33

This is a great location for swift and reliable service. Joe has gone above and beyond to help my family maintain reliable transportation.

Se
Review №34

I’ve taken cars there multiple times and they have been great about diagnosing the issue. Highly recommend.

Ma
Review №35

They do a very good job and honest mechanics. It is very hard to find a one stop shop you can go with confidence, so I will keep bringing my vehicles here. Wide variety of standard services, plus able to do more intensive work. They will do some specialized jobs if you want to put on aftermarket parts or other things, so their flexibility on customer directed work is great and they will find a way to get it done.

Tr
Review №36

Great customer service. spoke with Joe over the phone about issues with the vehicle. Dropped it off after hours with their night drop box. Joe called by noon the next day with a diagnosis and problem solved. Will definitely use them again for my next auto repair needs.

Gr
Review №37

Fast service, not here to scam you for extra money. Guys were polite and finished everything in a timely manner. Heck, they even drove me back to my place since I was stranded there without a ride back while my car was being repaired. Not to mention they’ve been taking care of my families vehicles for years and we’ve never had a bad experience. Will go here as long as I’m in the area

Ta
Review №38

Very professional and well priced. They helped me figure out my problem and fix it. So overall im extremely satisfied.

Ka
Review №39

My husband went here because we received nothing but the run around and dishonesty from Aamco in Raleigh. We were hesitant to try another Aamco...we had a warranty issue.Im so glad he met Joe. Him and his technician were helpful, understanding, and knowledgeable.From the start it was a totally different feeling than Aamco Raleigh. Thank you for putting our mind at ease and helping us!This has been an issue for over a year and we are grateful for Aamco Cary.

Br
Review №40

The staff is super friendly and helpful. I have come here twice for my check engine light and they have fixed it well both times and have done it quickly. I will definitely come back here for any issues in the future.

Li
Review №41

Very grateful that I called these guys. Saved our family a ton of money and gave us good advice for the future.

Co
Review №42

They were super professional and communicated very well. I would definitely recommend. Joe at the front was very helpful and informative

Mo
Review №43

Joe at AAMCO is definitely the nicest, most honest mechanic I have ever come across! I came to get a second opinion on a recommendation for transmission fluid from another mechanic that was charging a lot of money, and Joe and his team did a diagnostic quickly and for no charge. They are up front with you and won’t try to up sell you on things your car doesn’t need, which is a rarity these days. Joe has my business from now on!

Tr
Review №44

Replaced my starter, and had my vehicle back to me the next day! Very professional and friendly! Really great place to go if you need a car repair!! You rock Joe!!

Ji
Review №45

Air conditioner stopped blowing cold air. Took it in and Dylan diagnosed the problem, ordered a part, and had it ready the next day. Great service from a great shop. Professional and knowledgeable.

Ke
Review №46

We have used many different mechanics in the life of our vehicles but this is the one we will use from now on. They got my vehicle in, diagnosed,and back to me in one day. They are always super friendly and competent which you don’t get most places.

ch
Review №47

Joe at Aamaco was very knowledgeable and polite as can be. I recommend anybody that needs work done on there vehicles go see Joe. Prices are fair and timing to get your vehicle back same day. Awesome service

Tr
Review №48

I took my car in for an oil change without an appointment or calling ahead and was told I would need to come in the next day, but the gentleman who greeted me offered to do it right away himself if I had some extra time. Got me in and out quickly even though they were very busy. Very kind and professional staff who went above and beyond!

Da
Review №49

These guys and JOE, are as honest as the day is long. Instead of ripping me off, he looked up recalls for my car, and lo and behold, Honda has bulletin to have the car fixed at dealership for free.Cant recommend these guys enough!!!!

Tr
Review №50

Easy In and out service. Friendly front of house employee. Good stuff all around

Na
Review №51

Matt and his coworker were awesome! Went in for oil change and spoke about my back hatch window not closing and they went beyond and above finding the issue and fixed it! Every other place I went to said I had to order parts etc and they found the issue quickly and it was just a fuse! Thank you guys for your quick wit and knowledge! Gotta love that old school way of service! Happy happy customer!

No
Review №52

Joe and his team are the best. I was told by 4 different transmission companies that I needed a new transmission. Joe and his team saved me over $3000 because I didnt need a new transmission, I only needed a transmission control module.

Jo
Review №53

Very detailed explanation

Ke
Review №54

On Monday I was driving home from work in my 2005 ford F150 when my transmission started slipping. I got an error code on the dash that read Trans Fault. I Barely made it home to my house in Holly Springs and checked the fluid and it was at the correct level. I have had a few transmissions clunk out on me in the past so I know exactly what the symptoms are. I called AAMCO in Cary and spoke with Matt. Matt was awesome, He did some troubleshooting with me over the phone and then recommended a tow service. I called the tow service on Monday left the key in the car and got a call from Matt on Tuesday. Matt explained in detail the work that was needed. It made perfect sense. Matt called me Wednesday and told me my truck was ready. I picked it up and it ran like a champ. I am giving 5 stars because the customer service I received was way over and beyond all expectations. I am giving 5 stars because the work done was sound, reliable and professional. I am giving 5 stars because Matt and AAMCO have Integrity. Excellent service, Highly recommend them.

na
Review №55

Just went in to get something checked out, so I dont know the quality of work performed, but Joe was very helpful and had a respectful demeanor. So far, I recommend these guys.

Or
Review №56

The owner, Mr.Joe was very pleasant, however not honest. I took my car, a Jeep latitude there for a transmission check and the mechanic diagnosed something else, “engine mounts.” He confirmed 2 of the mounts were completely damaged and Only 1 was ok but with the wear and tears, he recommended replacing all 3 of them. I took his words for it. The total cost Was $1300 including service and labor. Impulsive decision I ok for the service to be done. I should have shopped around. Anyway, I was quoted for 4 hours labor but the car was come under 3 hours but he still charged me for 4 hours even after I brought it to his attention that it didn’t take the whole 4 hours to work on it then he turned around and said he had 2 of his mechanics work on the car (Lies!). Anyway, I did my research after the service was done and I was ROBBED. The average cost on this service around the area is roughly $800 or else if you buy the parts yourself and get a trusted mechanic to work on it. My advice to anyone before succumbing to a shop’s advice, do your research and shop around.

Ge
Review №57

My name is Gerry, and i have a 2012 GT500 Shelby cobra CONVERTIBLE! I carried it in to AAMCO OF CARY and talked with Dillion and Joe the Owner about installing a clutch assembly bearing!!! I would not even trust the ford dealership to take my car in out of my site, but Joe and Dillion, these guys knocked a home run!!!! I am very please, my Shelby cobra Gt500 runs perfect thanks to AAMCO OF CARY!!!!!!😊🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏

Al
Review №58

I had a good experience. Transmission needed replacing and Joe and the crew were quick about acquiring a remanufactured one and replacing it. I had no issues on the 50 minute drive home, vehicle ran like new. Totally would recommend AAMCO for anyone looking for a transmission shop.

Tr
Review №59

Matt was amazing and very thorough in his explanation on what was wrong with my car. Fixed it quickly and even called around to ensure I got the best price on a part. He even picked me up when the car was finished! Totally recommend!

Un
Review №60

Honestly is of course the best quality of any maintenance shop and this one has it. You can tell right away that the staff cares and isn’t just trying to get your money. I took my car here because I was having issues with the transmission and they were able to correct the problem for almost no money at all. They could have told me I needed a new transmission and I would not have know. So obviously I’ll be back here in the future especially since they also perform general repair as well. MUCH THANKS TO THE STAFF!

Br
Review №61

My old Ford was leaking transmission fluid for over a year and none of the 3 mechanics who saw it was able to find the cause and fix it. As a last ditch effort before buying a new car, I took it to AAMCO, they found the problem, fixed it and did not charge me one penny. Excellent service and very professional guys!

Ma
Review №62

I brought my 1999 truck in to have a small job done. I also asked them to give it a once-over because it’s a pretty old vehicle. They did the job I asked them to do pretty quickly and didn’t suggest any more work. I’m pretty sure a dishonest mechanic would have “found something”.

Am
Review №63

I am thankful for coming here. Ive never been to aamco but this location has trustworthy and honest employees. They answered all my questions thoroughly and took great care of my car at a reasonable price (unlike other places which will slip random fees!) Ill definitely be back at this location for future repairs and maintenance :)

tr
Review №64

Great place for all my auto needs. The manager was very helpful. My truck engine light came on over the weekend, they did a diagnosis and came back with a cylinder missfire. This happened to the truck a few weeks ago and I changed the parts myself but the truck really needed a tune up after the second check light. The manager recommended a full tune up to insure that the light would not come on again and gave me a fair price. He didnt try to sell me anything extra just what I needed. All in all very helpful, great pricing, and respectful. I will go to this location everytime for all my auto needs.

Ja
Review №65

This the best and most honest repair shop that I have been to, and they even went to bat for me against those lousy Car Shield people! They argued with them for the best price for 3 hours!

Jo
Review №66

The team made me feel like a priority! In and out for an oil change in less than 5 minutes. Excellent service and knowledgeable staff!

Jo
Review №67

Completely professional business! Justin and Matt helped me with car from start to finish. Kept me up to date with honest feedback! Always understood the situation! These guys are amazing! I will be bringing my car back!!!

Ro
Review №68

Joe the owner is a really nice man hell do anything to help you and he makes you feel at home then when youre there I would like to say thank you to him and his workers they were very kind and they handle my car was care he was very honest to.

Ma
Review №69

My sons transmission was in need of repair. He couldnt afford a new car. Justin, answered the phone even after hours, after the snowstorm a couple weeks ago. Justin was professional, attentive and explained everything in detail. He made me feel extremely confident in his work. The amount for a transmission rebuild is an expense that we questioned ourselves in doing. The price he quoted and details on what it involved was right on target and more than comparable to any other quote we received. In fact it was much better than any other quote we had at other places. He worked after hours when the store wasnt open. I am so happy with his work and professionalism. The car is running like a top. The best thing we ever did was to take my sons car to this location. Thanks Justin!!!

Je
Review №70

Joe was super nice and they did a great job with a fast turnaround. I would definitely come back here if I have transmission problems again.

Je
Review №71

Great overall experience! Our car was in need of a new alternator and had lost all power steering abilities. I was at work and unable to transport the car to the shop, so AAMCO employees came to our home and drove the vehicle to their shop for us! Repairs were made within 2 hours, and the vehicle is running great again. We highly recommend them for any and all auto repairs.

Da
Review №72

Excellent service, staff were friendly and very helpful

Je
Review №73

They did a very good job taking care of my vehicle and did it very quickly, I will be bring all my cars there from now on.

Br
Review №74

Unfortunately never got to use them. Called twice. Stopped in once. Discussed everything I wanted to do. Said I would be called back. Never called back. Glad I went somewhere else b/c my job required a lot of custom work. These guys are simply an in-and-out production shop with zero ability to do any performance or classic work.

de
Review №75

My transmission rebuild was good. 18 month/ 18K mile warranty on the rebuild.

Ka
Review №76

Very professional gets the job done and never had any issues I would recommend them too anyone.

Ch
Review №77

I came to Aamco due to the great reviews I’ve seen online. Avoid this place at all costs. They scammed me out of money and did not fix anything. I am very disappointed and would not recommend this place to anyone.

pe
Review №78

Excellent service, fair pricing. The manager, Justin, takes the time to listen and explain findings. New customer and found my auto repair shop. Will be back and highly recommend.

Sa
Review №79

I took my car to them to be diagnosed for transmission problem and they said it was fixed and the car is running fine but when I drove it home the problem still there and it is not fixed . I paid the the money for nothing.

Ch
Review №80

Everyone appreciates an honest diagnosis. That is what I got every time. I am a repeat customer

Do
Review №81

I received excellent service from Matt Ferace on my car. I had taken it to 3 different repair shops and had 3 different repairs that didnt fix my problem. Matt took the time to accurately diagnose the problems and repair them in a timely manner. Most importantly he made sure I was driving a safe vehicle, not only for myself but for my grandson. The prices were fair and the customer service was fantastic. Thank you for a job well done.

St
Review №82

I really recommend this AAMCO in Cary. The service is great and they really know what they are doing. I took my car to a number of other places and no one was able to tell me why my car was wobbling all the time. They all pretty much told me that my car was fine, but I knew it wasnt. My car is now finally fixed and Its thank to the knowledgeable Mechanics at AAMCO.

Ba
Review №83

Very honest and fair pricing. Thanks for the great service.

St
Review №84

AAMCO-Cary does great work, with great service, at reasonable prices, all with a speedy turnaround. Justin and team go the extra mile to take care of you. Above all, they exhibit tremendous integrity and a desire to earn and continue earning your business. If you live anywhere near them & they offer the service youre looking for, stop reading and call them now.

Ni
Review №85

I recently moved to NC and I was in need of a mechanic. I was very nervous with the process of finding someone, especially being new to the area. Driving around to different locations, I came across this AAMCO. Going to this Aamco was the best decision that I made for my car. Matt and his team are awesome. I have gone to them on 3 separate occasions for 3 separate issues and their excellent customer service was consistent each time. #happycustomer

A
Review №86

I went to 5 different car places- to include the dodge service center- before Matt and Justin were able to find the problem and fix it for me at a reasonable price. It is difficult to find a mechanic that knows what they are doing and that you can trust and I was lucky to find Matts place. I wont be taking my car anywhere else and I plan on recommending his shop to everyone I know.

Ro
Review №87

Matt, from Aamco in Cary, provides excellent customer service. He stayed in communication about my problem confirming the needed supplies to resolve the issue, providing fair price estimates, and confirming the appointment. His follow through was excellent. He was friendly, accommodating, and very conscientious about how i felt after the project was complete. I would definitely conduct business with Matt again and would highly recommend his company to friends and family.

R
Review №88

I am so Impressed with this Shop. They go ABOVE & BEYOND to assist with the repair and return of your vehicle and ALWAYS stand behind their work. So rare in todays atmosphere, the level of service you receive here is Top Notch!

Bi
Review №89

I came to this AAMCO back in september and had some transmission work done under the old management. I was told I had leaks and that they had been repaired. Then 4 months later I was having transmission problems. Took my Jeep to the same AAMCO and was surprised to find out this AAMCO had changed leadership. Matt listened to what I had to say then lifted my jeep and took me under the Jeep and physically showed me what was wrong. I knew from there I was at the right place just from his attention to detail and can do attitude. He gave me a quote and the job ended up being larger than anticipated. However, instead of jacking up the price. Matt stuck to his word, gave me a large discount and I now have a jeep with an engine in excellent shape. Trustworthy, Attention to Detail, and Quality work is what you can expect from Matt and his team at AAMCO in Cary.

WP
Review №90

Matt has brought his amazing customer service from his other AAMCO and in his first day in the new location he is already proving his character and raising the bar of the store. We had a problem with our Highlander and he took our call at 10 pm and showed up early on Saturday and was able to help us out. I would recommend using this place anytime especially with the new management.

De
Review №91

Was able to quickly locate problem and fix in a timely manner. Very friendly staff. will go back with all other vehicles as needed.

Ha
Review №92

Repair or Replace that is the question. I had to answer that question a few months ago. Matt made it real easy, mainly with his knowledge, enthusiasm, and honesty. Matt showed me what was wrong, gave me a price, and helped me calculate the total cost of repair verses new vehicle purchase. I can say Matts price might have been a four figure repair, replacing a transmission isnt cheap, but the alternative was spending five figures. Something I am really happy I didnt have to do. Right now my next 60,000 are costing me pennies instead of hundreds of dollars.Thanks Matt for taking great care of me.

Mi
Review №93

Update 10/15/2020Still continue to use this location. They see all my cars and now my RV sometimes.They do good work. Communicate well. Prices are reasonable.Ill continue to bring my vehicles to them.Update 8-24/2018Thought I would add to my review for AAMCO. Ive been using this particular location for over 4 years now...and keep coming back. Justin (and Matt the owner) treat me well. I have 3-4 cars that I take for service to them.Just had a repair for a coolant issue. They diagnosed it, checked their records and realize that it was under warranty due to previous repair there (almost 2 years ago i think?) and ended up being covered.My car has 295K miles on it...Ill continue to use them. Great service.---------old review below----------I have 4 cars and I gladly take them to this AAMCO because of Matt and his team.Was referred to Matt by a friend...who has known Matt for years. He has given me advice about my cars over the year or so that Ive been going to this shop, even when that advice means less money for him.I think he is more interested in life-long customers than a quick buck.... which is better for him and better for me.

Er
Review №94

I was pleasantly surprised by the new ownership. Matt is a people person who knows how to build a relationship and loyalty. He explains the diagnosis thoroughly. His standard pricing beats any price on parts and labor. After he identified an issue that occurred after taking my car to another repair shop, he called that shop and got them to agree to letting him fix it...at no charge to me! #RepeatCustomer

De
Review №95

I needed my transmission rebuilt on my Accord and after reading the reviews here and elsewhere decided to give this particular AAMCO a try, Im glad I did. Justin was easy to work with and did a great job explaining what they were going to do and how much it would cost (his estimate was right on, no low balling then coming back with a higher bill when the work is done which was great). I got my car back yesterday and is driving better than it has in a long time. Thanks!

Bi
Review №96

TL;DR: Great and honest service, highly recommendLong version: Stopped by to have a couple of issues with my wifes car checked out. They were quick to get my vehicle in the shop to take a look and then a test drive. I was invited into the garage to see what was diagnosed and they were upfront with their findings. I had mentioned a few potential causes for the issues, which some places take as an invitation to perform a repair regardless of need. These guys were honest and said while my ideas werent all wrong, those repairs werent needed (yet). Instead, all the car needed was a throttle body cleaning, which they did, free of charge! They then took it on another test drive to be sure the issues were resolved. They also performed a general mechanical inspection (without me even having to ask!) and told me everything pretty much looks great and nothing else needs to be done for now. They let me know what repairs may be needed in the future (e.g. clutch, motor mounts), based on the current condition and expected life of the parts. I know they were being honest about those future repair needs as I had noticed the same [minor] symptoms before I went there. The issues that prompted me to go in were, and still are resolved. I was truly impressed. They did not try to upsell, pressure me to do anything, or try to recommended unnecessary or premature repairs. If you want an honest mechanic, this is the place to visit.

Je
Review №97

Great people to work with, great customer service! Manager by the name of Justin was awesome, he explained things really well and was very considerate! Ammco is on the pricey side but I would definitively refer this location to others!

No
Review №98

After my transmission failed, and I was told by 4 separate auto shops that they couldnt work on my car, AAMCO saved the day. I had my car towed in, told them the problems I was having, and left it there. They got back to me promptly with the issues that they had found, and I gave them the go-ahead to do more in-depth diagnostics so they could tell me exactly what they were going to do and how much it would cost. They cut out some of the labor costs since the transmission wouldnt be in the way for a couple of the items they were fixing, and then completed the work ahead of schedule. A couple days after I got the car back, one of the sensors went bad, and since they warranty all of their work and parts, it was fixed the next day, free of charge. My car runs more smoothly than it has in years and it was all done at a reasonable price. I completely trust their work, and have already sent one of my friends to them when their car had problems. Justin is personable and accommodating, while making sure all of the work is top notch and on time. I cant express how much I recommend this AAMCO.

Ga
Review №99

I was skeptical of AAMCO when I took my car to them. However, Justin turned me from a doubter to a believer. I really felt that Justin cared about me, and didnt just see me as a paying customer. He was very knowledgeable, honest, and up front with me. I would send anyone I knew who was having transmission problems to AAMCO, as long as Justin was the person in charge. Justin is giving AAMCO a great reputation, and I am a huge fan of him and his tremendous emphasis on customer service/

Tu
Review №100

THE DEFINITION OF GREAT SERVICEI took my car to AAMCO because i was having transmission problems with my 1999 BMW 3-series. Turns out the car was more expensive to fix than it was worth so I had scrap it. Despite the unfortunate result, I cannot express accurately in this small comment box how pleased i was with the service i received from Justin. He was honest, friendly and just a genuinely good person. In an industry that is notorious for scamming customers and making money any way they can, Justin made me feel like he was on my side. Spectacular shop and staff

Information
4 Photos
100 Comments
4.5 Rating
  • Address:1615 Walnut St, Cary, NC 27511, United States
  • Site:http://aamcocarync.com/?utm_source=google&utm_medium=local&utm_campaign=google-local
  • Phone:+1 919-303-9644
Categories
  • Transmission shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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