So I stopped into the dealership yesterday. I was merely hoping to get a new car. Thanks to our Salesman Mike, Sales Manager Johnny B., and Finance guru Percy, I was able to drive off the lot with my first brand new vehicle. Also, shout out to salesman, Tommy for helping us, too. I am now a proud owner of a beautiful 2022 Hyundai Kona. The service is in incredible. They didnt push me and they did their best to give me a fantastic deal and they succeeded. Before I drove off the lot, Mike showed me all the features and today, (Sunday) he called to see how we enjoyed our drive home. Thank you to Johnson Hyundai of Cary. You guys are the best in the area!

Johnson Hyundai used to be great. Today was just mediocre - corners are being cut.- Amenities like drinks and snacks are now bare ones.- The guest Wifi was down. It took me three people until I found someone who told me better than Not my job.- The technician tried to sell me on spark plug replacement even though I had it done 4 years ago and have not driven much since then. He only looked back into my history 3 years.-Minor gripe: less than half the staff was wearing masks.

After attempting multiple dealerships in and out of state, we didnt have any luck finding what we want or anyone willing to get us there.Mike Nguyen, Johnny Barbaro, and Percy Settle got us done with no back and forth, just plain expectations upfront and they hit the mark on everything.Mike was informative while being personable, genuine, and just overall helpful throughout the process from our initial contact all the way through delivery.Johnny gave us the best price with NO market adjustments or premiums above msrp.Percy was very quick, efficient and upfront on our rate and other protection options.

Very pleased! I searched a long time before I found the right car at the right price with a dealership that was responsive, good with communication, straight forward with no BS. Gustavo was really good to work with. He actually made the process fun and was always quick to respond to any questions I had during the process. Percy got me a great interest rate. Much better than any of the other competitors Id shopped. Clearly he genuinely knows auto financing. He was also well prepared for the signing. Im very pleased with the whole process and highly recommend,

After a frustrating experience navigating a lease buy-out at another area Hyundai dealer, I came to Johnson Hyundai of Cary. Ginger, Tommy, and Shareef made sure I had my first good experience at a car dealership. They were patient and sympathetic, taking the time to explain things clearly and simply without being pushy, manipulative, or condescending. I would rather make the 2-3x longer drive to this dealership than go to the one closest to me, and will be back for future car needs.

I am going to drop 2 names right up front. Damion, the salesman and Matt, the manager. Both of these guys went far beyond the usual car sales roles to make sure we could make a deal. I had a very unique situation in which I was trading a brand new vehicle I had bought from another dealer just 19 days prior. The other place was absolutely horrible. Matt really worked with us to get the trade value fair and Damion took it upon himself to go up the ladder to the general manager to get the price I wanted on the replacement brand new car. Everyone at Johnson Hyundai was extremely nice yet professional through the entire process. So Damion and Matt, if you see this, keep up the good work. I will be sure to share our experience with others

TLDR version - Great customer service, friendly staff, and excellent effort to help meet my budget!After an accident at the beginning of February I was in need of a new vehicle. I had done all of the preliminary research and narrowing of the right car online before stepping foot into the dealerships, so when I started visiting locations I only had a few options in mind and I was mostly trying to get an idea what they would be costing me financially.The first few dealerships I went to said all the standard helpful scripts about the vehicles, but they pushed the need to do a credit check before going further. The first time, sure, I was considering the vehicle and I had no reference point for my score, but the other times (all within a week) were definitely unnecessary and hurting my score.Naturally I was on edge when I went to Johnson Hyundai. My salesman Diego understood where I was coming from and agreed to not hit my credit until I decided to go with a purchase from them. He graciously squeezed the first meeting with me in even though they were about to close, and he even brought the car to my home to see if it could make it down my rather steep driveway. I knew that was certainly an extra step that they didnt need to agree to, but it was a super friendly and helpful consideration that I really appreciated.When it came down to my final two choices, one being a far more affordable car from another dealer, or the more luxurious option from Johnson, Diego went to Julia in financing and they came back with a price that managed to squeeze into the window of my financing options, narrowing the difference tremendously. A few days later I was able to sign the final papers on a beautiful new car for an outstanding price!(Bonus points for letting me see my car with the bow on it. Thanks again!)

Awesome first time car buying experience!! Everyone was super friendly and low pressure, they just want to get you in what you want. They had the EXACT car I wanted at the right price!! The whole team was amazing, but special shout out to Adryanna (who made sure they had the exact car I wanted in an insane market), my sales associate Michael (who went above and beyond to make sure I left happy), and Frankie (sales manager who made it all happen)!Such a great team and an awesome car, Ill be sure to be back next time we need a car. Thanks for taking such good care of me 🥰

The service people were helpful since it was my first time at this dealer (recently moved to the area). They explained everything, asked about previous service, and gave an accurate timeline for the work, which was reasonably priced. The only downside is the parking, other than that its a beautiful facility with a comfy waiting area.

Gustavo and Percy were a dream to work with!!! They were easy to talk to and helped guide us to make the best decisions based off their experience. Gustavo geared us to the right vehicle for our needs and Percy provided great advice for us in regards to financing and made our experience so much better! This is the dream team at Johnson Hyundai and were so thankful for them!

My first experience with this dealership everybody was great very polite especially Tommy Matt and Percy. I had a great experience over there very Cooperative people God bless you all

If you have shopped for an automobile you know there is a huge difference between dealerships, their integrity and the caliber of their staffs. Johnson Hyundai was a breath of fresh air. They KEPT EVERY PROMISE were extremely professional and very welcoming.They check every box!!

Michael handled everything before I even arrived to pick up my car so that I wasnt there all day. He went through my new features while the paperwork was being processed. He was great!

The are too busy all the time. If you just need an oil change, they are great. If you need anything else done, it will cost you more than the car is worth and probably wont be done right the first time.

Great service department. Quick and no hassle.

I found a used Ford Fusion for our daughter and sent a message that Id like to stop by that day. Shawanda T reached out within minutes and we scheduled a time. Damion G was my salesman who helped m with the test drive and then the paperwork for the purchase. Percy S helped me with the financing. All 3 were very helpful and timely. It took a few hours and everything was settled. Damion had the vehicle cleaned and fueled up when we returned the next day to pick up. Thank you Johnson Hyundai for a great car buying experience!

WOW, WOW, WOW!!! I’ve never had such an easy, stress free car buying experience until now! Mike Nguyen was a great and ‘real’ car salesman! Didn’t over or under sale the vehicle and answered every question I had and addressed any issues in real time. In addition to Mike’s awesome customer service, James Edmonson was heaven sent!! I normally dread going from the sales floor to the financial office portion of the process due to all of the up selling and making me feel as if I NEED all of those extra packages! There was no pressure at all from Mr. James! In fact he educated me on the extra warranties that I did purchase, making me feel as if I didn’t make a decision I would later regret! In summary, because of these two gentlemen, I’ve finally made a used car purchase that I truly feel good about in every aspect! Thank you!

Had a great experience at Johnson Hyundai of Cary! Drew Bowman and Matt B. were easy to work with and very accommodating! Would recommend this dealership to family and friends.

Its rare to shop for a car and have the experience I did Saturday! From the first person I talked to, Mack, to the receptionist, to Joseph Germany, my sales associate, I felt welcomed. Mr. Germany greeted me, along with his trainee, and from there the process was smooth. I explained everything I wanted and who I was pre-qualified with, and he was able to complete the deal! I cant remember the trainees name and I do apologize, but he also was very pleasant and insightful!! I will definitely come back to do business here again!!!

Always receive great service here! Jeremy Baker usually helps me out and is super attentive and explains things really well!

Mike Nguyen was incredibly helpful in my process of purchasing my new car! He was very knowledgeable & confident in the process! I would definitely recommend his services to anyone looking to buy a car!

Mike Nguyen and Frankie Irizorry were very helpful in navigating this crazy market. Mike was patient looking through inventory with me and I was able to buy what I was looking for. Very good communication and helpful answering questions.

Just got a great deal on my trade in and brand new 2022 Tucson. Drew helped us through the process and I really appreciated how courteous and professional the salespeople were. They really worked with us and made the process easy and hassle free. Would recommend buying from here and highly recommend the 2022 Tucson, its a great car!

We had a fantastic experience purchasing a vehicle at Johnson Hyundai of Cary today! All staff members we encountered were so warm, friendly and professional. We worked with Charlie Johnson specifically and he was fantastic. He made the process very easy for us and we are thrilled with our purchase! We had our small children with us too and felt very comfortable in the dealership with them. Thank you so much for the excellent customer service, we highly recommend purchasing a vehicle through Johnson Hyundai of Cary!

I had a wonderful experience purchasing a vehicle at Johnson Hyundai of Cary. I was looking at different models with the intent of making my mind up in a week or so. Then DAMION GREEN came and asked if I wanted more information. He went on explaining the unique features and functions in these models and the price range. Within 30 minutes, I was sold. I did a quick drive test and closed the deal the same day! DAMION is a soft-spoken and a very professional individual. You will not be disappointed.

I really really wanted to love this dealership, but I feel like it was so easy to take my money, but the communication is poor. Fletcher, not sure of his last name, is never available, so much so I’m exhausted of leaving voicemails. I’m still trying to figure out how a service department can make repairs on your vehicle, but not ensure that they actually work.I had an alternator replaced, on my vehicle, and I was impressed with the speed, I gave a list of repairs for my vehicle. THE MAIN REPAIR WAS THE DRIVER’S SEAT! Fletcher stated that it was repaired. The issue with my sear was it would recline but never go back up. I adjusted my seat, and the seat is back stuck in a recline state, it doesn’t move forward. I called on a Monday, fletcher stated that their would be any availability for repairs until that Friday.I had the driver’s side headlight fixed, but no one ever checked to make sure the the passenger side headlight worked, as it all of sudden does not hold the bulb properly, and if I happen to go over a speed bump the bulb pops out. My gas tank door would not open, I asked for that to be repaired, i have pull the lever inside the car for it to open.I asked that my brakes to be checked, he said they looked good, a few weeks later I was squeaking.I bought my vehicle used and it came with a electric remote car starter…I’m from the north, so purchase the vehicle when I lived up there as well. A remote car starters are a God sent for the cold mornings.It was 45 degrees this morning, I clicked the button for my car to turn on and heat up…sitting on cold leather isn’t fun! My car never turned on. I got in contact with fletcher finally today. He wasn’t knowledgeable, which is okay, and he would have to call me back.Fletcher’s tone always sounds annoyed. 3200.00 is a lot of money to spend. I love my vehicle and would be willing to spend it again, just not with Johnson Hyundai of Cary. I’m extremely disappointed with my service.Like my mother has always told me “if you do something RIGHT the first time, you will never have to go back to do it again. Do all things to the best of your ability”Because I’ll have to go elsewhere, I’m spending more out of pocket, and I’m losing time that I can never get back.

I started researching for a car to purchase three weeks ago. I have visited many dealerships in the triangle area and finally had the pleasure of buying a car from Johnson Hyundai of Carry. My experience with the other dealerships that the salespeople were trying to sell rather than to help me. Mike and Johnny from Hyundai took the initiative to understand my situation, needs, and they provided me with different options and ideas to make the car purchase possible. They were very knowledgeable and found a vehicle based on my budget and needs. Mike was frequently updating me about the progress and fulfilled everything I requested. He even took the initiative to contact me after the purchase to ensure that my ride was up to the expectation. Thank you, guys. I would definitely recommend them to everyone.

We had a great experience buying a pre-owned car here. It was our first car, and we reached out to many dealerships.We super appreciate Rodneys kind, informative, and non-pushy attitude in working with us to get us the car that best suited our situation. We did all the dealings with Joe Germany, who continued the amazing service. Joe was kind, helpful, and accommodating to our out-of-state situation AND late bank wire situation.I believe that both Rodney and Joe were a great help! And I love that they adjusted their service to suit our needs: informative and non-pressuring for a couple of young, first-time buyers still in college. I highly recommend you to ask for Rodney or Joe Germany if you visit this dealership! We are super happy and grateful for our purchase.

Absolutely without a doubt the best car buying experience I have had in the past 40 years! Michael Nguyen was the salesman who assisted me and he was fantastic. He gave me a solid price that didnt exceed the MSRP and a really fair trade in value for my used Elantra. I could not be happier.Michael went out of his way to get me the the exact car I wanted, which was no small feat considering it was a brand new model in short supply and high demand since its release. The all new 2022 Santa Cruz Limited in Hampton Grey.I spoke with seven different dealerships prior to speaking to Michael and they all told me the model and options I wanted were not yet available and they didnt know when they would be. Michael was able to pull up the model I wanted and make sure the vehicle was delivered with all the options I asked for.When the model showed up in their showroom almost a week earlier than planned, he contacted me back immediately and I was able to pick it up early. Even after the factory goofed and shipped my truck without the floormats, Michael arranged to have them delivered to my doorstep with no hassle, despite the fact that I live over 1 1/2 hours away from the dealership.The customer service I received from the entire staff was top notch and every person should be commended for the outstanding customer service they provided.I have bought 6 Hyundai vehicles now to date, and will never shop at another car dealer except for Johnson Hyundai of Cary. They are hands down the best people I have ever dealt with when purchasing a car.No hassle and typical back and forth over price between a salesman and a sales manager...just a rock solid deal up front that made it easy for me to make my purchase with unnecessary time wasted....what a difference!If you want a car, this is the only place you need to shop.One Very Happy Customer!!

I bought my first new car here. My sales person was Michael Nguyen. This guy has a relaxed and transparent approach that made the entire experience enjoyable. He is a valuable asset to the team and they should give him a pay raise. I would 100% recommend doing business with this guy.I researched/calculated pricing and tactics weeks before I got there. I did not see any shady red flags or sneaky low value products hidden in the invoice. I was also given a price about 1000 under my most optimistic price numbers.The finance office was also transparent and relaxed. I pointed out and minor clerical error on the contract and it was handled very quickly and professionally. Not a dig, but just pointing out how relaxed and non-adversarial the whole deal was.Big take away: I dont usually write reviews but I liked my experience here so much that I had no choice.

I had such a great experience purchasing a 2016 used sonata here. Joe Potter was extremely helpful and I would recommend any first time buyers to go see him! I never felt taken advantage of and he explained all of the paperwork and processes to me carefully and in extreme detail so I didn’t have to wonder what was going on. I’m so happy with my car :)

Service and sales treat people right. The GM personally helped us with a service issue and got us on our way in no time. Would recommend for anyone looking for a new Hyundai.

We are looking to buy an SUV and We wanted to test drive a genesis GV80, I called up dealership on Sunday morning for a test drive on same day and Hyundai specialist scheduled an appointment at 4pm, the genesis specialist DIDN’T EVEN LOOK AT US AND GREET while we were looking around the car, they made us wait till 4:50 and finally the Hyundai specialist goes - genesis is not letting him test drive with us and we have to schedule appointment for another day. Such a waste of our time.(50 minutes on a Sunday).Terrible customer experience from genesis, I am not going to this dealership again whatsoever.

I worked with Nick A and he really made the whole process much easier than any previous car purchase Ive made. He was extremely helpful in narrowing down what would work best for me and I am absolutely thrilled with my new Tucson! The finance department was very busy when we were finalizing every thing, so Nick went above and beyond to help get things moving along.

Absolutely the best experience I ever had at a car dealership. I was treated with great respect! It’s hard to find a dealership that actually listens to exactly what I wanted and made sure it was met. Thank you all for making my experience amazing and I LOVE my new car.

I am grateful for the genuine interest in seeig that both my car and I receive gold standard service

I hate buying cars and dealing with people in general but Joe Potter made this experience extremely easy from start to end! I told him exactly what style car I was looking for and he found the perfect one! I’m thankful for such an easy experience

Tommy Nguyen helped us and he was just so kind and helpful. He got us an amazing deal and went out of his way to make sure we were well taken care of and even offered things I would never have thought to ask for. He was knowledgeable about the Tucson and showed me how to use the random gadgets the car offered. This didnt even feel like a car sales place- the environment was so light and friendly. If anyone I know needs a car, Im definitely going to recommend Tommy 100%

Great Dealership, All the sales people I dealt with when shopping for my Santa Fe were knowledgeable, courteous, and helpful. Initially using the Costco auto program, I spent lots of time researching on the internet, and Phil Guins and Mac from internet sales were very quick and responsive on email and phone, to help us narrow down SF models and price. When it came time to visit the dealership, our salesman, Joe Potter, who is knowledgeable and very personable, helped us get into the SF model we wanted and get us a deal on our trade-in to meet our budget. I appreciate Joe working diligently w/ his managers, Frank I. and Matt B., helping us work out a fair deal. The financing process was smooth, James E. is, straightforward, honest and pleasure to work with! Even the new customer education (Ayden) walked us thru all the fancy, new tech features, of the Santa Fe, he was patient and knowledgeable and helped us understand how to use them! Although the dealership is small and tough to drive in/out of, theyre working on expanding, hopefully soon. My wife and I are happy with the Santa Fe, and we highly recommend Johnson Hyundai for your deal! They even put a bow on the vehicle for your family picture! :->

Our sales person was Drew. We are very satisfied with the experience overall. Drew was very professional and informative. He made the process of purchasing a vehicle very easy. He also kept us up to date while our vehicle was ready and everything was on time. He also went above and beyond with helping us move our things into our new car from our old one. He worked with us every step of the way. He also saved us time by working on paperwork ahead of time so all we had to do was sign. We were in and out of the dealership within an hour when we picked up our new car. I really appreciate the customer service and was very pleased with Drew.

I worked with Gustavo and he was just amazing. He made the entire car buying experience so easy for me. He answered all of my questions and was upfront with everything. I highly recommend him if youre in the market for a new Hyundai. He is simply the best!

Update: Just spoke with a few people that went to johnston of wake forest for the same type of engine work and both got loaner cars immediately. I asked Cary many times for a loaner and was dismissed without a second though, I don’t believe that they were out, I just believe that they don’t care just like they didn’t care to take the time to update me about my car they weren’t even going to call me and let me know that my car was almost done, I had to call them and luckily I did before paying another week on my rental….Came in for the engine recal/theta engine lawsuit to get an engine replaced. It took a while, but that’s not the dealerships fault.Randy, the service manager was great and the woman that answers the service line was great, would have been 5 stars except for the very poor communication and the fact that they don’t have any loner cars and Hyundai is only reimbursing about 45% (if they even do that) of a 6k rental bill (not happy about that at all, very bad customer appreciation on Hyundai’s side since they sold their cars with known engine defects)..I may never buy a Hyundai again as I have zero trust for the Hyundai brand after this nightmare..

Had a fantastic experience at Johnson Hyundai in Cary! We purchased and traded in our car and Mike N. and Johnny B. took excellent care of us. At the end of our sale it was pouring rain and Mike out of his way to pull our old car up so my wife and baby wouldn’t get wet! Thanks for going above and beyond! Would recommend Hyundai and specifically this dealership to others!

We have bought three vehicles from Johnson Hyundai without many issues. The only downside to this last time was having to spend six hours at the dealership. There has to be a better way to streamline the process. I didnt go there intending to buy a car but they offered me a great deal on my trade in and put me in a brand new vehicle with more options than I previous had. This last time our salesman Nick was great. Personable and not your typical car salesman. Facilities were clean and I felt comfortable being there during a time where were dealing with a pandemic. Everyone wore their masks which was good since I was there for six hours. Definitely recommend Johnson Hyundai.

I had a terrific service experience. Very cordial, professional and very quick. I will definitely return.

Smooth transaction. Mr.Charlie Johnson, sales representative was friendly, understanding and helped me with what I wanted, with no pressure at all during my trade/in and purchase. He actually made the transaction a lot of fun. He helped me to buy a vehicle, not sell me one. I’ll be back again. Thanks Charlie!

I went to get my 2018 Konas oil changed and left in a 2021 Santa Fe!!!Julie Chasse was amazing! She showed me different models and options and helped me get exactly what I wanted and needed. She worked hard to get me a deal that worked with my budget. She was beyond patient with me. She was easy to talk to and very personable. This will be the third car I have leased with Johnson Hyundai of Cary. The entire staff was friendly and helpful when I have been in. Julie has been my favorite sales person to work with. She went above and beyond. My new Santa Fe is everything I wanted and more. I love the roomy interior and the HUGE trunk. It drives like a dream and has all the safety features I could want and ones I never even knew of! THANK YOU JULIE!!!!!!!!!!!!!!

I love Johnson Hyundai of Cary! ...So much, that I continue to go there even though I moved to Knightdale years ago, and its a bit of a hike. Ive leased with them 3 times now, and have a beautiful 2022 Tuscon. Our salesman, Joe Germany, is amazing! Really appreciated his no-pressure approach, which is always refreshing, and my husband also finally made the switch from Honda to the Hyundai family the day after I got my car. Joe even went out of his way to personally drop off a garage door opener that we accidentally left in my husbands old car to our HOUSE! Thank you Joe- we love working with you!!

I can’t say enough about the 🌟AMAZING🌟 customer service we received from Gustavo when purchasing our new car! From start to finish, he made this process effortless for us! We will definitely refer friends and family to him in the future!😊

I accompanied my daughter here to purchase a new car, and our salesman was Drew Bowman. Drew was a pleasure to work with...he was personable, professional and responsive to my many questions. If he didn’t know the answer himself, he made sure to find out, and he worked with us to get the best deal possible. It was a very pleasant experience from the moment the receptionist cheerfully greeted us to the moment my daughter drove away in her new car...everyone we encountered could not have been nicer. I highly recommend Johnson Hyundai, and special thanks again to Drew!

Thanks to the team that helped us find our new car. First time buying a car from this dealership. We had an unexpected need for a new car and Julie Chasse in Cary took care of us! What a great experience - no pressure and folks who really listened and wanted to help us find the right car at the right price. Thanks to the whole team who took care of all of us and made it a great car-buying experience. We definitely recommend this team. Special shout out to Percy and Aydn who also helped make this process simple and easy.

I would have to say Johnson Hyundai is top notch. I purchased a used Rogue in November of 2020. After driving it a week it was time to gas up. I noticed the gas door didnt open when you hit the gas door button. Called my sales rep Joe Porter and he told me right away to bring it back and they will check it out. I also had a water in the spare tire area. They fixed the gas door and checked the water issue. I thought everything was dandy until a few months later now we are in February and the spare area is full of water again. Most dealerships after you drive off with a used vehicle thats it. But not these guys. I reached back out to Joe Porter and he worked with his manager and told me to bring it back. I have to say they are taking care of their customers. We are here today. Lets see what opens. Stay tuned. So far very impressed.

I am a proud repeat customer of this business, and heres why: they are easily the most considerate sales and service team in my area. I recently had a situation where I had to purchase new vehicle (a long story for another time). Buying a car is a dreaded, long process for most of us. My sales associate - Joe Germany - was outstanding. He listened to what I wanted. He didnt try to pressure me or sell me anything I didnt need. He was patient with my desire to see multiple vehicles, and he provided good conversation for the wait times. Shareef in finance made sure things ran smoothly, and he was patient with me as we closed our deal after hours. On the service side of things, there is no service department Id rather use. They are the reason I go 30 minutes from home to get my car worked on. They are honest with customers, and they are fair. While the most recent reason I had to take a car in was completely my fault (again, a story for another time), David Ivy was a great communicator, and he was honest with me concerning the state of my vehicle and its repair. I cannot recommend this business enough.

Joe Germany was knowledgeable and very helpful in our recent purchase experience.

Joe Potter and Julia in finance were AWESOME!!!! I drove an hour to the dealership and joe was able to discuss a majority of the details over the phone so by the time I got to the dealership, all I had to do was test drive and sign!! And everything on the contract was exactly as we discussed over the phone. No tricks or anything. Julia was so friendly and knowledgeable. She went through everything with me, was very patient, and answered all the questions I had!THANK YOU BOTH SO MUCH. I LOVE MY NEW 2020 HYUNDAI TUSCON!!!

Just bought my first car and had an amazing experience! Charlie Johnson was determined to make sure all my demands and wants for the car were met and Had great customer service!

I absolutely love my 2020 Hyundai Santa Fe and Marquise Dalrymple and the Johnson team were amazing. They got me a great deal and a SUV with everything I wanted. The process was the easiest one Ive been through. Thank you everyone!

My husband and I went to Johnson Hyundai of Cary and saw Gustavo Cavalheiro in sales. We were looking for a Tuscan or a Sante fe at this store. We ended up buying a Sante Fe that had just been delivered. Gustavo is the sales man to see. He didnt hurry us along he chatted with us to make sure this was the vehicle we wanted to get and made sure he got us the best monthly pmt possible. He made sure we werent there all day either (I always hate buying a car because of the all day thing). I am sure there are other good sales people at this place but if go here but I believe Gustavo is the best person to see.

This review is solely and only for the exceptional service that Garrett Edwards always provides. Every time we bring our car to him, he goes above and beyond to make sure we have everything we need taken care of. I believe the dealership overall has some things to improve but Garrett is definitely an outstanding service member, I highly recommend you request him to make sure things get done the way they are supposed to!

Working an out of state deal can be a challenge at times. With all business communication is key when making a deal and it appears we have worked that out and these guys have shown great growth. Hoping that the rest of the transaction goes great, will update at end once everything is complete.

Hey! My sales person was Mark. He was absolutely very professional and friendly and he was such a huge help to get me this 2012 dark green Hyundai Santa Fe that I just absolutely love and the vehicle drives absolutely perfect!! If I ever buy another Hyundai, I will come back here because everyone is just very nice and helpful. Shout out to Mark P. for his outstanding customer service! We will be back! :)

Im not at all satisfied with hyundai my car has been sitting in their shop for over two months and still is number 14 to be repaired. . I was told by the case manager my car still will not be ready for another month.. Theres no loner cars available Ive missed several doctors appointment and my quality of life is non existing without my car depending on other people to assist me. I am totally dissatisfied with hyundai and Im hoping that they treat their customers better in the future with more understanding

I was looking for a used Hyundai and saw some online at Johnson Hyundai and decided to go on Saturday afternoon. They were busy, but I was greeted immediately. We were paired with Diego Lopez as our sales agent. He asked questions and was able to recommend models and options that I was looking for. He worked very hard to find me the Hyundai that was perfect for me. I would shop at Johnson Hyundai in the future and I hope Diego will be working there then because I would definitely ask for his assistance.

I had an awesome experience here! Mr. Charlie Johnson was the best! He made the process simple and easy. After going to many dealerships, this is hands down the best one!

What a team! Very satisfied new customer here. Made the 2 1/2 hour drive down from Richmond Va, and it was well worth it. Of course we got a very good deal on a slightly used Ford Explorer, but the service these guys provided is what sealed the deal for my wife and I.Jackie seems to be the one who handles their internet sales, and she made it happen for us! Her and the rest of her team were all top notch folks and true professionals in their business.We were so satisfied with our deal and our entire experience with the Johnson Hyundai team that I had to let others know.Great folk. Check them out. You will quickly see what I am talking about I am sure.After reading some of the other reviews here I had to come back and add that our sales rep, Damion Green was absolutely fantastic as well!!It seems everyone commenting here likes another rep named Joe who I did not have the pleasure of meeting.Im sure Joe is fantastic as well, but you better look out Joe, you have some competition in Damion!!Jay H.

False advertisement here: Discovered 2 used vehicles online at this location. Scheduled appointment for a friend to assist them with vehicle purchase and test drive. Showed up for 1pm appointment. Nobody had logged the appointment for starters. Waited for a half hour for them to tell me the primary vehicle was sold and then they had to locate the other and wait for them to get it. First hour wasted. Friend liked the car beyond test drive. Requested quote. It was $500 over what was shown online just that morning. Offer was made for OTD price less the $500 or basically advertised price. Also found math voo-doo with quoted interest rate as well after loan application was approved. Sales Mgr declined offer. I previously purchased a 2019 Tucson Ultimate here 2 years ago in addition to this. They are #1 Hyundai dealer in NC simply b/c of where they are located. No other reason. I will not do any repeat business here and will be flipping my Tucson elsewhere. Beware of the Johnson dealer umbrella and spend your money elsewhere. They evidently dont appreciate a loyal customer base.

Bought a car there and the salesman was Damion Green.When you get there ask for Damion. He was honest, polite, caring and never did I feel any pressure from him.I wont tell what day he is off because he came in on his day off to finalize the deal and I didnt know it was his day off.The man has character and morals that outshine any salesperson I have ever dealt with.So do yourself a favor, you buy a car from Johnson Hyundai, you ask for Damion when you come through the door, you will not regret it.

OMG.... I am so HAPPY with my Hyundai Elantra SEL 2021 . I thank Mr.Potter for going out his way to make sure i didnt leave without a vehicle. His customer service was wonderful, his ambition is strong and i love that. Thank you again Potter. See you soon.

Recently bought my new Tucson from Joe Germany and couldn’t be happier! He helped me figure out some issues I was having with my blue link and took great care of me even after the sale. Great staff, quick process. Definitely the place to buy a Hyundai!

Gustavo CavalheiroTo keep this short and simple, Gustavo was a saint to work with. After having issues with my previous car in the service department he went straight to work at helping me find the car that fit all of my needs. He went above and beyond to make sure we got every detail to fit my cost. I truly appreciate the work Gustavo put in to make sure I left a happy customer. I will most definitely return just for him again.

We had a great experience purchasing our new Hyundai Palisade Calligraphy. The car I wanted was available and ready for us within 24 hours of our first visit. Our Salesperson, Joe Potter, was knowledgable, efficient and most accommodating. He seemed to be just an all around nice guy. He is a credit to Johnson Hyundai and they should be grateful to have him as an employee. .Most of all I love my new Hyundai.

Micheal was a great salesman!Was very nice and professional

They helped my husband purchase a GMC that he was interested in. Service was nice. Our sales agent made an error however when it was almost time to finish the sale and the finance department ended up doing their best to help us.

Beware of the parking lot when visiting the dealership for service. There is a small lane serving as a single flow passage with techs zipping by to move vehicles. Parking is tight further compounded by the number of customers visiting the showroom versers dropping off their vehicle for service. If your service appointment is before 9 am expect a skeleton crew to greet you. Also, the appointment is not an agreement to do work, it only serves to reserve your spot in the line of others awaiting repair. It helps to call the day before and verify your appointment and verify the work to be done. Communication between departments alerting the customer is ineffective compared to other dealerships. Expect issues to arise.

Honestly this has been the most frustrating experience I’ve had. My passenger window of my Hyundai Tucson suddenly stopped working and wouldn’t roll up. I called immediately and they told me they couldn’t get me in for an entire week, I tried asking for an earlier appointment because I knew they would have to order a part and then I would have to wait for it to come in and make another appointment. They didn’t have any availability and what do you know? They needed to order a part. I voiced my concerns and the representative ensured me I would be able to get an appointment as soon as the part comes in. Fast forward to today when I get a call that my part has come in and I need to make an appointment to install it. They immediately tell me they are fully booked for another week even though I was ensured I’d be able to get an appointment as soon as the part came in.

Joe Potter was an exceptional sales person. He helped in every aspect of the purchase. Julia in finance was exceptional as well.Johnson Motors was a pleasure to deal with from start to finish.

Very professional and friendly. Ben treated me very well and explained things and delivered as promised.Highly recommended.

Im not sure what details I can share from this exchange, but I appreciate that the experienced senior staff were able to, for the same car, give me a higher trim than I came for, offer me a lower price than I was expecting to pay on the lower trim, and with a lower monthly payment as well. Based on the prices listed on their own website and elsewhere, the original price on an eleantra SE seemed like a fair deal. Getting an SEL trim instead for a better deal doesnt make sense to me, but Im happy with the car so far.

Hands down, the best car buying experience. From the moment I entered the sales center, I was greeted warmly. They were incredibly busy! Joe Potter was phenominal. He was straight forward and I appreciate (and much prefer) his no BS approach. After purchasing my new vehicle, Joes followup was timely and sincere. Thank you Joe!! I am beyond pleased with my new Hyundai.

I previously purchased a 2016 Sante Fe brand new in 2016, fast forward to 2021, I was having an issue with my car and decided to go back to Johnson Hyundai in Cary to purchase another car. The salesmen Phillip Guins and Joseph Potter, helped me out a lot with my purchase! They made the transition and upgrade to a 2021 Sante Fe flawless from start to finish. I love going to Johnson Hyundai in Cary! I never feel like I’m being “handled” or “ swindled “ with this dealership! They treat me with respect and give me the real. I feel hesitant about going to car shops as a woman, but I never felt that way at Johnson Hyundai in Cary!

I got kindly greeted by julie chase as soon as I walked in. Super kind and very professional. I 100% recommend making an appointment with her if thinking about buying.

I want to say thank you so much for making my experience smooth and amazing. I couldn’t be happier with the 2014 Elantra I came in for!

I was very impressed with the seamless and laid-back process of buying my new Santa Fe. Joe Germany and Frankie did a wonderful job guiding me through the process and answering any questions or concerns I may have had. I would highly recommend purchasing your new Hyundai from Johnson Hyundai of Cary.

Truly one of the worst car buying experiences of my life. I called yesterday with money in hand to buy a car for my mother but they were closing, so i scheduled a appointment today to test drive the car and buy it. Drove a hr and half with my mother to get the car. Arrived 15min earlier than my appointment only to be told they sold the car late last night while we were sleeping????? Im not completely disappointed bc they sold the car, things happen...however the lack of professionalism as far as contacting us to keep us from wasting our time or even showing us more compassion for the mistake they made would of been welcomed, but we were greeted with a quiet apology and no further help. Ill never buy a car from this place or its affiliates. I rather shop with people instead of a cold machine.

Gustavo was an awesome salesman to work with. We had trouble two used cars we were searching for but Gustavo made sure we were taken care of through loaner vehicles and getting us into a good car! He was kind, thorough and patient!! We are very grateful for him and Johnson.

Came in a week ago to look into some of the car that they had in stock. Worked with Tommy throughout the entire day. Tommy was great in making sure that I left that day with a great vehicule that fitted all of my needs. This is our second car that we purchase from Tommy at Johnson Hyundai and I will for sure be coming back for our next future purchase.

This was by far the best car shopping experience ever! I worked with Gustavo and he was excellent! He was very helpful and patient with me during this process. He made me feel at ease and secure with finding the perfect vehicle for my daughter and I. Gustavo deserves 5 stars plus some more as well as Cary Johnson Hyundai! I am a loyal hyundai customer who is glad to have found Johnson Hyundai! Thanks so much Gustavo and the rest of your lovely colleagues!

You might be reading this while you are sitting at Joe Potter’s desk and let me tell you that you will not be disappointed! Car salesmen have a bad reputation (and in past experiences I can see why) however, that is not the case with Joe! My husband and I like to gather as much information as possible before making any purchase (even going to the grocery store we do our research!) and Joe made it so easy by explaining everything to us! He was very upfront about the vehicles, how the process works, talking down the vehicle price, buying new vs used, what pre owned means, and he even rationalized to me why a sunroof might not be a deciding factor! He was so easy to work with and I would 100% buy another vehicle from him! I’ve heard of horror stories and this was far from it! We came in wanting to see a specific used Tucson and it wasn’t available. Joe went out of his way to show us different options and compare the different years. He was great at reading what we really wanted from the car and my excitement when I saw the sunroof and look of the 2018! He is great at his job and takes pride in it. If you are reading this from home, ask for Joe Before You Go! And if you really are reading this from his desk, I am very happy for you, you are in great hands!

Everything was great in dealing with the staff and getting the vehicle I wanted at a reasonable price.

Terrible service here! We met with Michael Nguyen and he acted as if we were intruding. He was very impatient with us and only responded in short answers with nothing to follow up. Being unprofessional, he said “I think that’s not what you are looking for, this is even bigger” without even having us look at it. When we asked about preordering cars, he said that nothing will be available until September, as if he wasn’t trying to sell us a car. He was very judgmental and wouldn’t let us have an opinion on things about what car we wanted. When I asked about the sports cars, he looked at me as if I wouldn’t be able to afford it. Will NEVER return here.

Johnson Hyundai treats you like family! This was hands down the best experience Ive ever had purchasing a new vehicle. Diego was the superstar though. I told him what I wanted and my budget. He not only met but exceeded my expectations. Thank you Johnson Hyundai and thank you Diego! I will see you again!!

Great dealership with very helpful employees! Definitely ask for Joe Potter, he is very friendly and not pushy which makes for a great experience.

Nick sold me a 2021 Hyundai Elantra. My daughter and I walked into the dealership at 5 pm and everything was taken care of by 7. They gave me a fair deal on my trade-in. Nick did a great job explaining all of the car’s features which are extensive. He sat in the car with me and went through everything that I needed to know. I drove out with the car that night. I definitely recommend Johnson Hyundai and Nick to anyone who wants a great car, great deal, and great experience. Thanks again Nick!-Alan Dozier

Awesome customer service offered by Drew Bowman and Mike Nguyen. We bought our first car Hyundai Elantra 2021 in USA from Johnson Hyundai of Cary on 02/22/2021. Drew and mike both were very helpful. They gave us the best price for the new car so we were able to made the decision quickly. Drew was also good with after sales followup. He was so nice to call us on next day to check out how the car is and everything fine. Thanks for Drew and Mike for their efforts. Will surely suggest everyone to see them when you go to buy a new car at Johnson Hyundai of Cary and get the best deals.

Good sales team, but the worse parts/service department ever.I have got recall in December 2021, today is mid of May and Recall still wasnt resolved. Finally Ive got an appointment for recall scheduled almost 2 weeks before an appointment. And I got a call a day before my appointment and they told me that they ran out of parts. I was waiting this appointment 5 months, and they are ran out of parts a day before. If you are scheduling an appointments for your customers, why you dont reserve that part for exact customer, if you got 100 parts for recall available, just schedule an appointments for 100 customers. Then you wont have disappointed customers as me. So now, again you dont have parts and you have no idea when it will be available. And I have to keep my new car outside because of recall and fire risk. My wife driving this car to transfer my kids to school, e.t.c. So Im very very disappointed. And Im pretty sure nobody is going to call me and resolve this situation asap, because they are only dealership not the manufacturer who can make this parts available for customers. But what you CAN DO is reserve parts for customers when you scheduling an appointments. Because its looks like you replaced parts to walk in customers, not those who had an scheduled appointment.

I went in for a test drive, and had my dream car delivered to my driveway the next day! In the midst of the pandemic, the staff were all observing measures that made me feel safe as I shopped for a much-needed upgrade. Many thanks to Joe Potter, Julia Miller, and Adryanna Messier for their support. Their honesty and expertise made it an altogether painless car-buying experience!

I had the Best car buying experience! I worked with Gustavo who made it quick and easy!! Go see Gustavo for a honest and wonderful experience!

Best car buying experience that Ive had ever. There was easy communication through email about the vehicle including a transparent listing of the breakdown of costs, fees, etc. Joe was my sales associate and he went above and beyond! He brought the car to me for a test drive and I decided I loved the car but just not that one. He then took my car back to the dealership to get it appraised and came back with the other car I picked on the lot to swap it out so I could buy the one that fit me the best. He was super patient through all of it. I appreciate the customer service and effort put out by all of the employees of Johnson Hyundai that I worked with through this process. I got a great new car and I didnt have to go to the dealership at all. Wonderful!

I have purchased many cars in my lifetime and now have two Hyundai’s! Both time this dealership was so honest and helpful and helped place both myself and my daughter in the right vehicle. I purchased a 2021 Sante Fe recently and worked with Gustavo and he went above and beyond to help make sure my car was delivered on time! He is extra special and anyone who wants a great sales person you should ask for him! Everyone at this dealership is first rate! The service department is fantastic as well!

Great dealership!!!! Was very simple and easy, they really take the time to do all of the hard work for you! Mike N. and James E. really made this process as smooth as possible for me. Manager Johnny B. even came by to talk for a few which is rare, but definitely made me feel at home!!! 2020 was a rough year, but they definitely helped end it off right!!