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Performance Auto Body
8075 Chapel Hill Rd, Cary, NC 27513, United States
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Performance Auto Body
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Je
Review №1

Brook was fantastic when my car was badly dented. It was an insurance claim, and Enterprise got their wired crossed about sending over someone to get me for the rental car. Someone at Performance drove me over to Enterprise and got me going. When I got my car back, I saw they had not only cleaned it where they had done the repair, they even cleaned my wheels!

Sc
Review №2

Joe Heigl and his whole staff are great people and will go the extra mile to make sure there customers are completely satisfied

La
Review №3

Billy and the guys did excellent work. On time with repairs. Used by numerous mechanic shops in the area. Sharp bodywork!! Affordable prices and excellent work. Thanks. Guys!!

Ca
Review №4

Best auto place for fixing your car!!

Ja
Review №5

Great work and nice people!

Br
Review №6

One of our service vehicles unfortunately got wrecked when it hit a deer late at night. It caused pretty severe damage to the front end of the vehicle. These guys were able to work on our high top van and got it totally repaired within two weeks. They dealt directly with our insurance and took care of everything. This meant so much to us. They kept us updated throughout the process, there were no surprises, and now we have our truck back on the road and good as new. I will use them again and will refer them to others. Great service. Very happy.

Li
Review №7

Brooks was extremely helpful and communicative the entire time they had my car. They even finished the repair in half of the original time!

ja
Review №8

Highly recommended, couldn’t ask for a better body shop. Thanks for all the repairs over the years !

jo
Review №9

My poor jeep liberty was in an accident and i despaired that i would have to retire the car but the people at Performance Auto Body saved it for me!

Al
Review №10

Billy did an amazing job with my car! Great service and amazing work.

Ch
Review №11

Fixed my bumper after it got hit by a tire tread and refinished my headlights. Looks better than when I got the car! Even gave it a wipe down. Would definitely recommend.

Ka
Review №12

I needed a simple fix to the siding on my car door. The receptionist at Cary Car Care gave me the contact information to Performance Auto Body. I stopped by this morning to have them look at my door. Not only did they take care of the issue within 10 minutes... they didn’t charge me for the fix! I had a wonderful experience and will use them for all my auto body needs in the future!

Br
Review №13

Billy stayed in contact with us while they were fixing our Ford Escape. When my insurance stopped covering a rental for us, Billy didnt hesitate to rent a vehicle for us. He didnt want us to be stuck because our car had to have some parts ordered. The accident was a headache but Billy and everyone did everything they could to make things easier on us. Thank you so much for everything you guys did! The paint is a perfect match, body is great and you would never know we were in an accident.

el
Review №14

GREAT Customer service and body work!They called a few days in advance to confirm.Great guys working there! I live in Raleigh and although there are body shops I’ve used in Raleigh I made the right choice this time!! I will never take my car to any other body shop!!Thank you Performance Auto Body in Caryon chapel hill road!

G
Review №15

These guys are miracle workers. I had my first accident in 40 years with by far the nicest, newest car I have ever had (the most I spent on a car previously was $18k and the lowest mileage was 80K of all the cars I have purchased). Anyway my beautiful 3-year old Lexus was banged up - driver front fender and door. The door had a crinkle near the hinge. I brought the car in after getting the insurance quote.I had a good first impression - no junkers parked outside, office was very clean and organized.The manager came out looked at the quote and within seconds knew exactly how the fix would be done - he would order parts the next day, I could drop the car off Monday and it would take 2-3 weeks because of all the things listed on the insurance quote.They found a couple more things needed - another $2k. I didnt even know it until I picked up the car. They went directly to the insurance company and got it approved - all taken care of.When I went to pick up the car, I almost cried - it was in better condition than when I bought it! I have absolutely no idea how they fixed the crinkle in the door - not a hint that anything was done to it. They even buffed out some little scratches not from the accident. There is no way anyone could have done a better job than Performance. So nice to know professionals who are masters of their trade! I cant thank them enough!

ke
Review №16

Non honest body shop. They did a paint work but messed up something else and said that it is due to age of vehical..not smart enough to think that some other body shop will easily identify its their mess up...my insurance will deal with theirs.. soon

Mi
Review №17

I had a great experience with Performance Auto Body having my car repaired. It was a difficult situation with only pictures of my damaged car to work with at the start and a tight schedule to have the repairs done. Billy listened to what I needed done and came up with a solution to get it fixed in the timeframe I needed. They came recommended from the auto dealer for my vehicle maker. They were also a preferred provider of estimates and repairs with my insurance company which made the claims process and payment process much easier than I thought it was going to be. I will refer friends here anytime!

B
Review №18

I send a lot of my clients to Performance Auto Body and theyve always done a great job for them. Its a great mom and pop operation. We had the back door of our Honda Odyssey painted. The price was very reasonable for excellent quality.

To
Review №19

Dont call this location They dont need any business its been over a week and called a week later yeah Ill have the estimate to you and never received the estimate call caliber collision they like customers and they have employees with bills to pay these guys dont have any bills to pay I guess thank you for wasting my time

Sa
Review №20

I had an amazing experience! They worked with me in terms of finding the cheapest option with the best quality. My car looks perfect!!! Also, they worked with me in terms of leaving my car and picking it up on off hours.Thank yall so much for everything!

To
Review №21

Quality of work was OK. Hood was not properly re-aligned after repair, and I was told there was nothing they would be able to do to fix it. I took the car home, and aligned it myself, and it sits as it should now. The replaced core support is showing some surface rust due to a less-than-thorough spray job.The manager (owner?) Brooks was condescending and rude, after I dropped the car off. Before dropping the car off, he was much nicer. I wanted to know what was happening with the vehicle, and he was not willing to go through the process with me. I care about my car, and like to be informed of what people are doing with it. I sourced parts for the repair locally, instead of having to wait an extra week for things to be shipped in, and he became very irate. Every time I dropped by or called or dropped by, I was treated in an unwelcoming manner. Despite all of this, after the repair, I called to inform him that the AC was now not working after the accident, and he became more irate with me.He needs to develop some people skills, and not be so arrogant

Ma
Review №22

Great experience with this body shop. It is Honda approved and they did an excellent job with my warranty claim.

Ma
Review №23

Excellent craftsmanship! Top notch!

Ia
Review №24

What a fantastic place! Everyone was so helpful; the final price was great; the worked well with my schedule. All around great place!

IM
Review №25

Performance Auto Body is awesome! They fixed some damage on my Moms car and did MORE than they promised at the price quoted. They even cleaned up some marks on her car that were outside the scope of the work. Brookes and Joe care. Highly recommend them.

Ro
Review №26

While I hope to not need to go back again, I am glad that they are around. They do a great job and suffered through my not so awesome insurance. Would recommend them to anyone

Da
Review №27

They do not have a clue what they are doing. Steer clear. Dont meet timelines, low quotations to get you in the door and a ignorant staff. Wish I could give no stars. Walked in with 3 car issues after being rear-ended, and then got rear-ended again by them in terms of price, time, and quality.

Ga
Review №28

Had a huge repair. They did a great job and were very professional in every interaction. They also helped me get things straightened out with insurance and rental agency. There was no sense of shadiness in their business and they did a great job sending me updates on where the vehicle was at in the repair process. This is how an auto shop should be run.

Gr
Review №29

My Nissan Rogue developed an interior leak on the drivers side. The dealership recommended that I take the car to a body shop and specifically referred me to Caliber Collision. It took ages to get an appointment and when I finally did, they returned the car to me without fixing the leak. Frustrated with both the Nissan dealership and Caliber, I made a call to Performance Auto Body and discussed my issue with Billy. He scheduled a time for me to bring the car in and arranged to give me a lift back home. I left the car with them a couple of days and thanks to Billys dogged persistence, he found AND fixed the problem. One of the best customer experiences ever. Highly recommend!

Br
Review №30

WOW! Ignore any poor review!! Performance Auto Body is awesome. Brookes was super friendly and eager to help. The work done on my Mazda 6 was impeccable and the paint job was clean and flawless. They even washed my car inside and out. I Highly recommend taking any car with cosmetic damage to this shop. Dont let the location or small venue fool you. PAB knows how to fix a car.

An
Review №31

I called last minute without an appointment to stop in for an estimate and Brooks was able to squeeze me in. He was very friendly and also fixed the issue I was having in a matter of minutes, free of charge. I will definitely go back to Performance Auto Body in the future for any repair needs.

Mi
Review №32

Excellent work. Done in the time promised. Even cleaned the car inside and out. Very impressive!

Am
Review №33

Very nice group of guys. I was very happy with the job they did and how easy they were to work with!

Jo
Review №34

Joe has been extremely helpful and accommodating to my schedule for getting the recent hail damage assessed and processed through insurance. Hopefully the work product is as good as the customer service.

St
Review №35

Great service and reasonable pricing! I will continue to come here!

Ni
Review №36

Top notch body work, affordable pricing and on time delivery.

Sc
Review №37

Called at 1:45 PM. He said I need to run quick errand but will be back at 2:15 PM. I arrived at 2:15 PM. Waited 20 minutes for him to return. He did not so I left and took my business someplace else.

Wa
Review №38

Timely estimate, but cannot yet attest to their body work.

Ro
Review №39

Great work! Knowledgeable staff!

Mi
Review №40

Good service, great work

St
Review №41

Good work

Information
7 Photos
41 Comments
4.3 Rating
  • Address:8075 Chapel Hill Rd, Cary, NC 27513, United States
  • Site:http://performanceautobodycary.com/
  • Phone:+1 919-481-2101
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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