I just bought a leather sofa with loveseat from this store and just loved it. The service is very good and they deliver it within 2 days. Absolutely love their service.
I financed a 70 inch Samsung television from U & U Home Budget Furniture. It was delivered in March. By the 2nd day, television began displaying a colored horizontal line, on the right hand side, of the tv. I called and reported this to the store. I was told to contact Samsung as there is a year warranty. I called Samsung and scheduled an appointment for them to assess the problem. I was told they cannot repair or replace tv due to physical damage. The border, at bottom left of tv, was cracked. This occurred during delivery, by U & U, of the tv. I called U&U back and informed them what Samsung told me. What did the store say, There is nothing we can do. We plugged the TV in before we left and it was working fine. I explained that the TV began to display a horizontal line on the right hand side. I explained the TV is in the same spot the delivery men set it up and hasnt been moved. The damage did not come from me, but from delivery. I asked for them to either repair or replace the television as they have been paid by Snap Finance and I am stuck with a tv that is eventually going to stop working due to the damage. Between Snap Finance, U & U and Samsung I am getting the run-around. Snap & Samsung both stated U & U should replace the television as the damage had to occur during delivery and any other seller, since I complained about damage to tv, within 2 days of my possession, would have provided good customer service and replaced the tv. U & U is refusing too. Their motto they were paid so it is my problem now.I would not recommend anyone purchase any electronics from U & U.5/11/2021-In response to owners reply. I was NOT nor was my son the individual who signed saying tv delivered in good condition. Neither of us was there for the delivery. His gf signed. Just because it was working when set up, doesnt mean the damage didnt occur during the delivery. You provided unjust customer service. When I called, two days, after the delivery to inform you of the line in the TV screen your company should have sent someone out to inspect the damage to TV and either set up replacement tv or repaired the one you delivered. This damage occurred within 2 days of delivery. Had I purchased the TV directly from Samsung or Walmart, Target, etc. they would have provided excellent customer service by replacing or repairing the television as damage occurred within 30 days. You shouldnt sell electronics if you are not going to provide a warranty! I am stuck with a damaged television which will eventually stop working while your business was paid, for the television, by Snap Finance. In the end, you have the money for sell of TV, Snap is being paid by me every 2 weeks for the television and I am stuck with a damaged TV that will eventually stop working due to being damage during delivery! As I have stated to your business if this is not resolved, amicably, I will have no choice but to pursue legal ramifications!
Horrible service and product!!! Deserves ZERO stars!!!! Ordered a loft twin bed and 4 bar stools. Bar stools delivered within a few days and the bottom wasn’t metal, hard plastic-like material; stools could be carried by a 5 year old. Cost over $500 for all 4. Sent back to store.Called regarding the remainder of order which was suppose to be delivered mid-September and was told order updated to mid-October!!! Wasn’t given an update or anything prior to my call. Horrible service!!!! If you’re looking for quality furniture do not shop at a budget store, lesson learned!
I went to buy a 70 inch tv and as soon I walked in the were awesome treated me great and gave me great service and their products are amazing ! I recommend everyone go check them out very professional and courteous! Thank you making the process so easy and fun !
I drove an hour & 20 minutes to get the matching recliner to my Ashley set. Ashley wanted $239 more for the chair without delivery fee included. Well worth the trip. Gentlemen were very friendly & helpful. I would reccomend this furniture store.
I wish i could give them a 10 star.So professional, swift and reliable. I would most definitely recommend
Do not i repeat do not buy from here. They assure you everything is perfect then the day of call and say the item you want isn’t in stock. When will it be in stock the guy says aug-September. Horrible customer service and poor quality furniture. Stay Clear!!!! Look at all the 5 star comments seems they are all related. Do nOT BUY FROM HERE!!!!
I was bought tv and living room set, it is assemble today and it is really nice to work with them. The guys putted everything in room and right now I am watching tv in my new sofa. In store sales rep help me for the decide sofa it was really helpful, next time I will try to get bedroom sets but we will see
The furniture is quality, the service is great and the prices are reasonable. My husband found a dining table set online for $699, when he went to the Carteret Store the price for that same set had increased so my husband spoke to the person in charged and he granted the online price with no issues.👍🏽👍🏽The delivery guy had to bring all those boxes 2 flights up with no help from anyone. He did it with no problem and kept a great, friendly attitude at all times.Even though you can request and pay for them to assemble the furniture, I decided to do it on my own and was happy because the instructions were easy and saved me some money!! 🤣🤣I would definitely recommend this place. I will continue to go there for future furniture purchases.May this small business continue to grow and continue to provide great quality with great prices.
Highly recommended, you can find reliable and affordable furniture there. I think It is one of the best furniture stores in central Jersey area.
Great place to buy furniture. Variety of items are available. Owners are nice and helpful to the customers.
Friendly guys, products are very good quality and cheap. Delivery on time!
Great lay-a-wsy plan. U pay $50 down on any furniture and to get same day delivery. They will deduct $50 from acct on your pay day till owned.
Very friendly people. Greeted me the minute I walked into the store. Helped me find everything I needed and I was satisfied with everything I bought. Recommended my family and friends to buy furniture from them.
Very good store, very good furniture with a very reasonable prices. The store guys are very kind and helpful. I felt very comfortable and found what I was looking for. They delivered the item on time and delivery guys were very good at doing their jobs. They respect you in every phase of your purchasing furniture experience. I advise you to check this store before buying furniture. They can even beat the prices of other stores with the same furniture.
The APR is 150% dont dare try to finance with them . along with the wild interest, the quality in furniture is cheap. my couches literally fell apart in a few weeks.
It was easy and quite fun shopping here. The sales associates are quite friendly and helpful.I couldn’t effort to pay at once for my beautiful living room set but financing offered by the store made it quite simple and easy. I got it instantly and payed off in 100 days and no interest.The delivery was next day and assembly team were professional. One word, Excellent...
Horrible experience with theseGuys ... Bought a tv not even within 24hrs of purchase tv was broke and they would not replace it they told me to go through Samsung mind you I didn’t even own it for 24hrs yet they continue to say they can’t help me and that I’m out of luck ! Very bad customer service !
Was very happy finding and getting what we wanted. John is the one you want to look for. He was really attentive and gave us a great price...We will be shopping here again for sure. Worth checking out and definitely talk to John.
Great service... The furniture is awesome. The guys were really nice and the setup everything in no time. My kids love the furniture.
Got my nice sofas from here and it was a great experience. This place they know what great customer service should be . As soon as I walked in I felt welcomed and they were so friendly to my son. Is great to go to a place and know that u are getting taken care of and not being rushed to buying.I would recommend this place . Thank you Ahmed.
Guys. You’re doing great. Finally, we have a Furniture Store in the town. No need to drive too much anymore. Your prices are already the best when I compare with others. Fast delivery option makes you number one. Very well done.
Furniture is nice. The first time I went in, we were LITERALLY followed around as we were looking. Made us extremely uncomfortable. We came back a couple more times, finally to try and get financing. Was on the phone so they could verify bank. We gave them THREE different bank accounts and finally just hung up the phone and left. Wish the financing part was a little easier. If it wasn’t for that, we would have definitely walked out with a new bedroom set.
Amazing experience, i just bought a memory foam mattress, staff is super interested, if you need a furniture this place is the best choice. I will come for more, strongly suggested.
Great place to get your TV and furniture they explain everything real good and get approved fast. I had a great experience buying from them and recommend this place to anyone.
I do not recommend that shops, communication and picking up the ordered furniture becomes a problem and they send them to another store
Great shopping experience. The staff is extremely friendly, knowledgeable and they take their time with you. No forced sales. My delivery was when promised. Great place!
Elegant furniture options, excellent quality service, very fair negotiation. Delivery was fast and price was perfect! Thank you U&U.
Great price & amazing customer service. Delivery & Assembly team is super helpful and trained professionals at their work. Everyone should visit and check out Home Budget Furniture 💪😁👍
Best service ever had. The team was amazing. I bought some occasional sets with great deals. They have a huge variety fits for different budgets.
Amazing experience at this location buying a nice sectional I Received a wonderful treatment from AHMET HE GIVE ME the best deal. I highly recommend Thank you for the wonderful HELP YOU are awesome ARKADAŞIM
Sales ppl are very out going.. not pushy..and not stressful.. they always have good sales..
My husband and I bought a 65 inch TV and a Fireplace everything was fast and very kind thanks to all blessings.
This place has some good service and is the place to go for some furniture (easy finance)
Staff was friendly and attentive. we bought bunk beds for the kids. looking for dressers now, and this is my first top. free delivery in area was a plus.
Best furniture store around Cartaret area. Have a great variety of sofas love seats sectionals dining tables and some other great stuffs
I highly recommend this place .They are so nice and helpful .The price is good and delivery on time .If you need any furniture, just go there .You will feel lucky .
The worst place to buy financed furniture you get three times the value of the store
Great deals. Great prices for quality furniture. Excellent service.
Very friendly, the financing options were given to us in 5 minutes got pre approved for more than we needed ! I would definitely recommend this place ! Great pieces great prices and free delivery in the area
Great place to get furniture. Sales associate was really helpful and patient.
Very helpful, good management, on time deliver, I recommend to any one looking for home furniture
Ali helped us with a variety of sofa sets, providing us options and was not pushy at all! Great place with perfect pricing, will return if I ever need more furniture!
Fantastic experience. Reccomended
Friendly, patient and reasonably priced!
Good price, good services
Easy financining, fast delivery, not pushy, friendly
My bueno exelent
Great service and delivery guys did not give up on putting my couch in the house till they succeeded!
U&U have great customer service and work hard to make sure the customer is happy!
Cheap looking furniture that’s way overpriced. Run!!!
They have great furniture with great prices!!!
Best deal
Just fine
They are great people and good service
Excellent attention .Good prices