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StorQuest Self Storage
17106 S Avalon Blvd, Carson, CA 90746, United States
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StorQuest Self Storage
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Na
Review №1

Can’t speak on the units themselves but I tried to store a trailer here and it last about a month and a half before someone was able to break in and try to steal it. They did nothing for me along the process and just left my trailer crashed into their fence. I was out of town when it happened and all I got was a call saying I need to come move my trailer because it was blocking their gate which is apparently there for no reason at all.

KA
Review №2

This review is long overdue and words cannot describe how amazing the staff is at this facility! Everyone is very welcoming and are able to help me with any question in regards to my storage unit. I also want to mention how the facility is well maintained and that is a plus for me. I am satisfied with this location and highly recommend it 💪🏽 🙋‍♀️🤗

Na
Review №3

Vincent was amazing. He answered all our questions and made us feel comfortable with our decision. He has great energy and I hope to run into him when we go to our unit.

Co
Review №4

Super friendly and helpful staff members who work together to meet your needs. Clean facility and flexible hours. Supplies if you need something to finish the job. Would recommend storing here without a doubt!!!

D
Review №5

Christina M was beyond helpful and courteous. She could feel the tension I had about my move and she made the process so easy and stress free. Thanks a bunch! I will definitely recommend StorQuest.

Br
Review №6

Esmeralda Avila was awesome! She gave me and my wife an tour of the facilities and answered all our questions with honest answers! I would recommend a AC unit be installed on the second floor!

VA
Review №7

Chris was the ultimate professional and gave outstanding customer service. Took time to explain all of my options and answered all of my questions. Was clear and concise. He went the above and beyond to help me!! I left the facility to go retrieve some things to store. It was closing time when I returned. As Chris was leaving work for the day he saw me struggling with my code and came back to help me. A blessing! Thanks to the young lady working with him as well!

Is
Review №8

Updating review. I came back after 4 months and Esmeralda helped me again. Shes so amazing. Great service, and great prices. Clean facilityEsmeralda and Chris were amazing reps. I needed a storage last minute and esmeralda greeted me with a warm welcome. Gave me a facility your and recommended items for my items. Clean safe facility. Thank you guys

Na
Review №9

I’m extremely pleased with the ease and convenience in which I was able to get a storage locker. The facility is nice and clean, and the employee who helped us, Vincent, was kind and efficient. I’m glad I picked this spot for my storage locker!

Em
Review №10

The worst experience ever!!! We were rushed out of the office due to them closing. We wasn’t given all the correct information. The storage unit wasn’t available when we wanted to use it. We had to wait until the employee got off break to use our unit which cost us money and time. The elevator broke on our last load so more time waisted. Our children was waiting upstairs in the heat while our stuff was stuck. The solution from the company was to call the police. We eventually found another elevator, got our children down and left our last load in the elevator until the next morning. The stress was unthinkable. I had all my family’s pictures and other important things stuck. I wasn’t sure if someone would steal our belongings. We were given Pablo‘s number who was supposed to be the head manager at this location but he never returned our phone call. I’m expecting and my husband has a health issues so it’s not easy for us is to pick up our belongings and relocate but if we were physically able to I would and I would never ever do business with this company again.

Br
Review №11

My experience was great here, Esmeralda was very helpful and professional and I couldnt have had a better person to help, Im glad shes here, very pleasant.

Rh
Review №12

Being that the company didn’t help when my son was locked in the elevator made me pack my things and leave my unit. On top of the horrible customer service at the Carson, CA location. I experienced wonderful service and a better experience at the Gardena, CA location

Ci
Review №13

Great affordable price and very friendly staff. I was helped by esmerelda and she answered every question I had. Great place!

D.
Review №14

Great customer service. Thank you Chris! You went over and beyond. Very helpful and professional.

Ne
Review №15

Professional, friendly staff. Nice, clean facility.

Mo
Review №16

Cristina was great explained everything in detail. When will there be air conditioning on the second floor it feels like a sauna in there?

Br
Review №17

Esmeralda was amazing. She showed me the unit and got my signed up quickly. She’s amazing and knowledgeable. Thank you love.

As
Review №18

The gal at the desk was so helpful and very informative and kind. I will refer people to this location

Vi
Review №19

I’ve been using this STOREQUEST (Carson) for 5yrs. with excellent customer service from Christina, and all employees. I now live in Waco, Tx. I’m still treated like I live down the street.

Ja
Review №20

Your belongings will always be safe there. Ive been with them for at least 7 years, possibly more. The place is well kept. Avoid going there 5 or 10 minutes before closing, you may end up spending the night.

OM
Review №21

Staff was very professional and very helpfulWill definitely recommend to my friends and family

Vi
Review №22

Things have been awesome here since the guy left. Love Christina Victoria is an awesome second don’t know the new manager quite yet she’s always gone when I’m here but I think she’s probably awesome to don’t change anything. The employees are wonderful! But on another note financially it’s a pandemic a lot of people aren’t working and you’re steady going up on the rent when I came hereStorQuest offered lots of amenities, cold water, chairs in the office area, a maintenance guy that really kept the grounds and the unit doors clean oh yes and the flowers that really made the on the grounds Look beautiful!!!!!It would be very nice to get some ..other than that love StorQuest....

Pe
Review №23

Christina was helpful and knowledgeable. No pressure and patient

Wi
Review №24

Christina was extremely helpful and kind. I was able to pay quickly and get on with my evening.ThanksChristinaChristina was again more helpful with establishing us another storage room.Thanks

Gi
Review №25

Friendly customer service over the phone and in person. Chris, was friendly and courteous and explained the rental process very clearly.

El
Review №26

Agent Castorena was amazing!!! He showed me everything what I needed. Thank you for being so helpful! Great customer service!!

ma
Review №27

Thank you stoequest for hiring friendly staff. Esmeralda, Christina, Christopher are always great . They provide excellent service whenever Im here. 10/10 RECOMMEND

St
Review №28

Saw StorQuest amongst 3 other storage places and decided to go with them based off of low price. Reserved a space Online and the same day I was called by Ms. Christina (Very nice lady). I went down to office same day met Ms. Christina and was helped by Esmeralda. Esmeralda was very helpful and walked me through the whole process. That have great rates and even promotion for the 1st months depending on the unit you choose. The application and paperwork was quick as well. Would really recommend, & thanks ladies for making the process very pleasant!

H
Review №29

This place started off pretty good, But my classic 79 Camaro got stolen. It took 2 days To see the video. The police did recover my vehicle. The district manager Would not take any responsibility, But he did say do what I got to do Meaning Take it to small claim court. Remember this (nobody is looking at the monitors) And dont put nothing Of value their. And it look like a inside job, Fortunately the damage done to my vehicle was only about a $1000. I thank God, My relatives and friends For their Prayers. I will Take this matter to Court.

ti
Review №30

Great customer service! Super friendly and very helpful workers.

Ti
Review №31

I LOVE THIS PLACE...ALWAYS HELPFUL WITH ANY AND ALL OF MY NEEDS.

Jo
Review №32

Very easy to work with. Saw a unit I was interested in on a Monday called and reserved it came in Sunday to take a look answered all of questions and gave more alot of information. Victoria was extremely helpful and helped process everything quickly. Paid for unit a d extremely happily.

Le
Review №33

Walter & Christina, have been exceptionaly helpfulsince day one, to take there suggestions on what we needed worked out perfect,then along the way upsized our unit with no delay I certainly am a satisfied customer with Stor Quest.

ph
Review №34

I have been at this location since 2007 very please very happy staff is excellent animals professional

Ca
Review №35

Christina M was very helpful and informative.

Ja
Review №36

Love this place already. Best decision I’ve made coming here.

Ty
Review №37

The customer service here is amazing! Christina and Victoria are very sweet and helpful. I would always come to help my mom with her storage and now I have my own unit. Highly recommend

Je
Review №38

Excellent service from representatives at the Storquest on Avalon in Carson.Facility is always clean and safety precautions are observed.

De
Review №39

This place is the business I called and made a last-minute reservation got a tour of the facility got my keys and locks right away it took me less than 10 minutes. The lady esmeralda Avila was ver helpful and professional she knew all the prices and sizes of the units! I love it!! Thank you so much for your help!! ❤️

Ar
Review №40

Chris that person on site was very helpful with helping me get into another storage unit because we had a problem with my first one.

Di
Review №41

Quick, fast, and great service!

Ma
Review №42

Esmeralda was very helpful and informative!

Br
Review №43

Great experience at StorQuest today! Christina was very friendly, helpful and knowledgeable about the different units and configuration. She was able to answer all my questions and help me find a unit to fit my needs.

LO
Review №44

Great service and consideration for customer service. Especially people with limited mobility. Not everyone share the care.

Ka
Review №45

Christina was very kind and informative, Esmeralda too!! Great customer service !

An
Review №46

This storage facility is clean and the faculty are always friendly and helpful.

Do
Review №47

Cristina was very helpful, patient and considerate during my decision making in this rental process. Kudos to her for her genuine helpfulness. Give her 10 stars😊🎶

Aa
Review №48

Victoria and Christina were the best customer service reps out there they helped me out immensely i recommend them!!!

Kr
Review №49

CHRISTINA was great I needed a storage ASAP, I quickly purchased online morning of and called Christina to confirm. When I arrived Christina anticipated my arrival and knew me by name from our phone call. She gave a wealth of information and was extremely accommodating. She gave us tips and tricks on how best to access our storage. She was great, and made my stressful day of moving a whole lot better. I wish there were more Christinas in the world!

Da
Review №50

Esmeralda was very professional and helpful and Christina also they worked together as a team. I highly recommend this storquest.

aj
Review №51

Came in on a last min notice to move my belongings this was about the easiest part of this random transition i made i had the pleasure of being greeted by two friendly young ladies one by the name of Veronica sad i was unable to get the other young ladies name i felt very welcome i asked several questions and recieved amazing customer service without asking i was walked to a unit to physically see if it would accommodate my belongings in which it did as suggested by veronica i left to bring the individual that would be purchasing the unit for me she was just as friendly i appreciate the speedy service as well as hand writing the amount out for me you went above and beyond and its greatly appreciated

Ha
Review №52

Christina has provided the best customers service in Carson. Shes very patient and helpful. She deserves 10 stars!

Le
Review №53

I was looking for a storage very last minute. I didn’t have time to really search for prices or locations. I was literally exiting the 91fwy Avalon exit, when I came across StorQuest.I walked in and was greeted by Christina she immediately helped me by giving me different option on storage size based on the amount of furniture, she was super helpful. However the price was a little steep for me for the larger garage size storage plus I needed something more accessible. I told Christina I would look around and return to let her know if I found something a little more affordable. Then she told me she would find a better deal for me and would help me so I wouldn’t have to keep looking anywhere else, all I have to say is that it was a great deal. I couldn’t refuse she was willing to go the extra mile for me and I appreciate it. Moving isn’t easy but she helped make this experience a little less stressful. I would definitely recommend this place and also look for Christina she is super helpful and understanding.

Ra
Review №54

Great Experience, staff was great...

H
Review №55

Met Christina 4 days ago and she was very nice very pleasant, Friendly And a joy to speak to. She explained the rules and Regulation And how secure the company was, Christina Is a blessing. Thank you

B
Review №56

I travelled quite a ways to find the best deal for storage. I was referred here bu my BF. The staff was very accommodating to hold a unit for me at the discounted price while I got my $h!÷ together. Thanks Vicky and the entire Everyone is friendly and helpful. The storage is clean and airy. The backside of the building are larger units for storing RVs and other motorized vehicles. At first glance the area is very industrial ans very desolate on the weekends. But definitely worth the drive to save to save some pennies. There are Nearby shopping and eateries.

Sh
Review №57

Christina was very help with great customer service

Ro
Review №58

Love this place. Christina was very nice and helpful 👍

Pa
Review №59

Affordable and clean. Staff are very courteous. Good customer service.

su
Review №60

Highly recommended! Superb customer service. Friendly staff.

Ve
Review №61

I was searching for a clean, affordable storage unit near my home. We found StorQuest on Avalon in Carson. Victoria was very friendly and assisted us with professionalism!!! She was very patient and answered all of our questions! We had a very positive experience!

RU
Review №62

Cheistina and chris good customer sevice

Ju
Review №63

Very nice individuals who were very helpful.

To
Review №64

Yvette was very professional & friendly customer service. She deserve a Christmas bonus.

Ri
Review №65

My StorQuest Carson experience was 100% satisfactory. Sales associate Grace was extremely helpful and very transparent about rental fees and the duration of promotional pricing. She helped me reserve the exact unit I wanted until I could return with the appropriate disc lock to secure the unit. Rental fees are competitive and promotions for first time renters make the rates even better. Access hours are convenient (if you qualify for late night access). The rental process was quick and easy. I started loading my unit same day. Very positive experience.

El
Review №66

Great local storage located right off the 91 freeway....great prices and Victoria was super helpful and knowledgeable about the facility and broke down the pricing for everything to make it easy to understand!

Gi
Review №67

I wish I could give this a 0 stars review. I’m glad my wife moved out this place. This place is a mess

va
Review №68

Excellent customer service. Recommended.

De
Review №69

Esmeralda was a great help and supper cheap quick and easy

Ca
Review №70

Very clean, and the employees are very helpful and nice.

Bl
Review №71

Very friendly staff great price highly recommend 😊

Jo
Review №72

Great customer service. Staff was extremely kind & helpful!!

Ci
Review №73

Great Customer Service! Renting here was quick and simple. Front staff is wonderful and pleasant. And this place is impeccably clean! I would highly recommend renting with this company. Thanks for everything, Walter!

De
Review №74

Super quick service by esmeralda thank you so much. Excellent service!

Sh
Review №75

Great customer service, reasonable price and clean facilities.

My
Review №76

Victoria was awesome with helping me get my storage and showing me around the facility. Thanks Victoria!!

Sa
Review №77

Management is very efficient and nice.

Cy
Review №78

Esmeralda was nice and helpful with everything!

ca
Review №79

Very helpful staff. Units readily available

Ca
Review №80

Thank you esmeralda awesome service fast and clean

la
Review №81

Victoria provided exceptional customer service. StorQuest is a very clean storage facility. 👍🏼

An
Review №82

Wendy and Victoria were great, really knowledgeable and helpful in my storage needs

AU
Review №83

Victoria was very professional and helpful plus the prices were very convenient thank you

Ja
Review №84

First time getting a storage unit. Christina and Walter were extremely helpful. I got a good price on my storage unit. I was even able to move in for a $1!!!!!!!

Ka
Review №85

Excellent customer service .Great storage hours 👍

Mi
Review №86

The lady’s who work here are so nice

Ch
Review №87

Really good service very polite

Le
Review №88

FANTASTIC SERVICE!! HIGHLY RECOMMENDED!! SIMPLE FAST, THANK YOU CHRISTINA, VICTORIA, RAFAEL

Le
Review №89

Walter service was Excellent!! His Customer Service was so skilled and knowledgeable we rented a storage 10x12. Great Customer Service means a lot these days!!🙌🏾😃 Thank You Walter for answering all our concerns.

Co
Review №90

I had the pleasure of opening a new unit with the assistance of Grace recently. Grace went above and beyond to be helpful even though she was holding down the fort on her own. She helped me with all of my storage needs as well as other customers with a smile on her face the entire time. Extremely satisfied with my experience! Thanks Grace.

Lo
Review №91

Ciean- good parking- Access. Office not maned at times during business hours. No notice displayed why?

Mo
Review №92

Very awesome! Ive had a delightful experience with Victoria. Professional, thorough, respectful... Would recommend

La
Review №93

Staff was very professional and helpful. Facility was clean and unit accessible.

Jo
Review №94

Amazing service fast and easy highly recommended it to come

RE
Review №95

Christina and Chris verry good customer service

Ya
Review №96

Wonderful experience at Storquest today! Grace at the front desk kindly and happily led me through the storage process, and Walter and Cristina were knowledgeable and helpful. The rates are fantastic, great location - excellent in all ways!

La
Review №97

Thank you Christina for the great support!

Vi
Review №98

You employees are very professional, caring and very helpful.

Ka
Review №99

Very clean facility with amazing staff. Christina and Victoria are always so helpful! Awesome customer service!!

Ta
Review №100

They were very helpful and the process was extremely easy

Information
13 Photos
100 Comments
4.8 Rating
  • Address:17106 S Avalon Blvd, Carson, CA 90746, United States
  • Site:https://storquest.com/self-storage/ca/carson/9000//?utm_source=GMB&utm_medium=organic
  • Phone:+1 310-817-6400
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • RV storage facility
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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