I had bad experience coming to this place all employee except one named was very nice unfortunately I was not being patient and ask for her help since shes the only one available and everyone else was busy helping others. I felt I was being rush and shes didnt exactly trying to help me like rude behavior. She ruin my day.

My phone died on Memorial Day and I was in the area. The store was open and Jorge, one of the managers, set me up quickly with a replacement. It was easy to transfer most of my data through Gmail, since I have an Android phone.

The young man who waited on me was very nice and helpful. He wasnt able to help me with my issue but put me in the direction of who could. 👍

Very helpful. Only dont maintain proper distance do to plague. Go through motions, mask, but when see this, we must maintain our own distance. Guess there all day, ppl forget. But its why I put 4 stars.

I received the best customer service with Sam! He did an amazing job at helping me open a new line and was the sweetest soul I met! Thank you Samuel!

Unbelievable I have been with Verizon for almost 30 years I want to add somebody to my account and they are going to charge him almost $1,000 for a phone but theyre so nice they allow you to pay payments.. thats a joke

Christian the solutions manager was great, very helpful, quickly helped me be in and out of store while helping other customers. I’d recommend this Verizon store, and Believe me I’ve been to many (12yrs)

The lady that attended me had poor customer service i guess she didnt feel like selling a phone.The other associates were friendly and greeted me when I walked in, but they were busy with other customers. Im gonna try buying it on line.

It temporarily closed. Looks like they are remodeling.

We all have to adjust to the signs of the time. I went to a Verizon store in Carson, Ca and even though you now have to make appointments to look at phones or purchase online, the salesman/greeter was extremely helpful. Once I purchased and received my phone, I took it back and the same person, whose name I got, was extremely helpful.

Don’t go in there with questions. They’ll be answered with a attitude.

Scammers! Went in to upgrade our old phone. Was told one price. Didn’t mention the hidden fees so what we were told would have been about $195 per month is now $250. Not pleased.

The staff member coached me through transferring my apps and data into my new phone but he was impatient and rushing. I felt as if I was disturbing his personal phone time. The security agent was the friendliest and most personable employee at this location.

Nothing in stock they should just close down

I feel like I was robbed. I bought a $50 screen protector from the store and after a week it was falling off. Brought it back to the store and they refused return or exchange. Product wasnt listed on ZAGG website, unable to order online. Had to drive an hour and pay $10 to get it replaced at ZAGG store. Dont buy from this store they do not support products they sell!

Tec knew his job well and no time was was wasted.

So nice to come into a business and treated so nice and the sales associate understood answered my questions.

Wow and wow excellent team they save my live with my new line i cant done my self and then go to get help and they are so kind and was awesome how they activated my Verizon phone and ready to go

In and out Thanks for the assistance

Nice service I would recommend

Take for ever to pick up the phone. 45mnts😡😡😡

It was great service thank you Verizon employee

So when I first walked into the store I was greeted but didn’t receive help for 15 mins or so .. the first guy I met with I told him that I wanted to trade my phone in and he immediately looked down at my phone and made the comment “it’s not worth it, we wouldn’t give you much just by looking at it.” I was so disappointed because he made me feel that the condition of my phone wasn’t worth their service . Until another guy came over to help. I wish I would’ve gotten his name because he was very respectful and helpful and was able to provide me with the service I was expecting plus more ! He is the reason why I’m giving this place 4 stars.

Fast friendly service. I always feel welcome here :) They go the extra mile to be sure everything works and everything you need is addressed before you leave..couldnt ask for more!

Mask and no wait. The staff wasnt helpful, like they didnt want to be at work

Amazing experience.. imara Gregory took very good care of me..answered all my questions and helped me set everything up

Very helpful and went out his way to solve the problem

Very friendly reps. I would recommend esp. Roneese W. This lady is exceptionally kind, knowledgable. She really knows what she does. Good job!

This store was a blessing compared with the Victra establishment on Western in San Pedro

I went to open an acct on monday 2/25/20 service was great!! but i changed my mind about the phone the next day and went to exchange it knowing theres a restocking fee ask if it could be waived off in good faith, answer was no by evelyn and jorge.. so i called customer service at verizon after talking to them for 40 min they agreed to exchange my phone without ne paying the restocking fee, so i went into the store and gave my phone to jorge ( manager ) so he can talk to the custoner service rep.. thats when world war 3 started they both got into it so bad i felt like the mutany in the movie red october bullets were flying all over

The employees dont give you the right information that you need to know found out that Im paying for a phone that I shouldnt be paying for. Great connection horrible customer service I found out today that Im paying for a phone which I traded in my old one for as equal value and was told it would be equal value its disgusting that someone would lie to you just to make a sale this store has no empathy. I hope to get rid of all the workers there and bringing people who actually do care for the customer and are reliable and informed customer of whats really going to happen.

Great and attentive customer service. The guy who assisted me was knowledgeable and personable. I got what I wanted and am pleased! Verizon ROCKS!!

No customer service. They wanted us to make all the calls, why even have a location at this point. This is why everything is going online. I have been with Verizon for over 10 years one of the reason I stuck with them was because of their customer service. At this point might as well change to another provider if the service is going to be just as bad, I can save my money.

Quick and Easy Visit. Go see Darrell when you go there. Exceptional service from him.

The young lady that helped me was professional. She was friendly and not hurried to get me out. I appreciated that.

James was very knowledgeable, fixed my concerns and showed me the new S10 models.

The staff were great but the location is very difficult to get to. If you pass it, youve got to navigate going a very long way around just to get to the driveway entrance that leads you to a small parking lot and thats not easy to get to either.

Very helpful people they made it very easy to make a payment they have a machine there you could make a payment but you need to bring the exact amount because it does not give change

Never picked up the phone

The employees were very helpful

Love Verizon even tho you guys allow the government to hack my phone knowing that it is against FCC RULES 👌

Amazing customer service. Nice, clean, friendly environment. Knowledgeable staff, extremely helpful and accommodating.

Great service but set up an appointment if you can. Its always packed. Great customer service.

Ive been to this store several times in the past week. Staff is friendly and knowledgeable. Inari (Imari?) was extremely helpful when I came in the first time just to look. Unfortunately, he wasnt available to assist my family when we came back to purchase our phones a few days later.

Had to wait in line outside to get in

Very helpful.

Very knowledgeable, makes a phone to phone transfer very quickly. Pleasant atmosphere.

I was VERY disappointed in the customer service that I received. The Verizon rep. was very sarcastic and rude. It was his job to help and educate me about my new device. Instead he belittled me and mad me feel like I should have gone to someone else. VERY UNHAPPY with customer service.

Gets customer service at this location. I am willing to do the drive just to come back to this location just because of their wonderful customer service.

I work across from the Verizon in Inglewood and drive to Carson because of the customer service

Great place to ENJOY New phone but I AM having trouble with my phone !!

Nerve again will I go there. Employees incompetent.

I went in because my phone stopped charging and they took care of me and replaced it with no questions asked. Great customer service!

I love this store.

Great service and customer service was awesome with Evelyn

Loved it in and out in less than 15 minutes.exellent service walked in was promtly greeted and my simple and small demand was taken as seriously as a new phone contract.i only wanted a speed charger,was asked if there was anything else I needed, said no so I was charged and sent on my way.

I like this store location because its in a good location from the 110fwy

Excellent service, very helpful

Couldnt concentrate on me only, so it wasnt the best experience, but he was able to solve my problem pretty quickly.

Good store, great staff.

Great experience and very helpful.

It was slow and I was able to get the help I needed quickly. Overall, a good experience.

Great customer service. Our go-to VZW location.

Verizon scams you out of money was charged for a phone that was credited.

The manager, Oscar, was rude and unhelpful. He kept on saying that transferring information from old phone to insurance replacement phone is easy but he never helped me. He just stood by and played with his Galaxy Note while the line was building up. I walked out of the store irritated with the guy.

Absolutely useless staff. Spent 30 minutes to track down a phone case only to find out they cant sell it to me because it didnt show up in the inventory. No one in the store knew what to do.

I ordered a battery for my Note 4 at the Verizon store in Carson on Oct 4th, 2016,a Sunday, and was told the battery would arrive by Monday Nov. 1, 2016. Well it did not so I waited until Tues.,the 2nd. When it did not arrive, I cld. the tel. number on the receipt and got this insane IVR machine which never said which number to press to reach the store. It is like Verizon does not want you to call them. So I cld. 611 from my cell phn. and reached a person who said I should not have been told that the part would arrive the next day! She said it should arrive by Wed., the 3rdWell, it did not! So Friday the 5th, I got into my car and drove to the store, again! After a 1/2 hr and two Verizon employees later, they concluded it should arrive Friday by the US Post Office that evening. At last, it did.

Was hard to get to because was at Carson mall

Helpful and good customer service

Do not like the customer service by attendant and manager on August 27, 2015. Screw of back battery came off. They said 2 only things to do I have to pay $199 for new phone or psy $50 diductibal. ThisWas an injustice. My wife use the telephone.She is blind and handicap and staying in Gardena Convalescent.

I waited an hour to replace my Galaxy s6 edge only for them to tell me I had to ship the phone back, I couldnt replace it in store. Get back home call verizon and they have no idea why they wouldnt replace it in store.One of the employees asks why I am getting the same phone again? I tell her because its brand new and it should work and thats what I bought. She tell me I shouldnt buy 1st generation anything. Avoid this store and their bad attitudes.

They just too high. And the service is real bad.🤣

They help me to get The problem solved with cell phones

Waited over 10 minutes, not a soul approached me to ask me a single question or even tell me they have a wait list.Im rating the store not the company

Customer service reps did not smile and acted like matter of fact.they did not offer any solutions and i was treated like just another number.they were more like robots than people.i did see a rep helping an elderly couple who explained things in detail to them. whatever happened to customer service....it is all about numbers not quality....quality of life is suffering terribly

Very helpful. Would go again

People are knowledgeable and parking is easy.

Lots of employees, one other customer and I had to wait!!! Wth?Employees were gathered in their little corner talking to each other and I had to go up to ask when I was getting help. No wonder phone plans are so high; the company now has to pay for the extra employees. Its just too bad many of these employees dont do anything to improve services.Okay, 30 minutes later, someone came to help me. And he disappeared for 15 minutes supposedly looking for my phone. Only to come back to ask what color of phone I want. Maybe they need google maps in their store room...

Misleading information from female supervisor to get you to sign up with programs that turned out to be disastrous for me. My problems with landlines and the Internet was never ending and never resolved. Finally after getting out of contract I dropped them.I went back about two months ago regarding problems with my cell phone and got young Latino girl who looked completely unprofessional...tattoos, chipped ungroomed long false nails, excessive eye makeup and boyish clothes......didnt know what she was talking about and give me wrong information. She was complete airhead and so was her supervisor who was also Latino. Finally got young black man who was very informative and solved my problem, yet he was in bottom position who I would have thought could be a manager. He was off the clock leaving for the day but stopped to help me after viewing my frustration with the girl. Politics is going on at this location that need to be changed.

Great customer service.

Customer service doesnt seem like they are interested in really helping

We went in to this Verizon in looking to get a new phone upgrade but we left after waiting too long. They only had two representatives such a bad idea when is a Saturday night especially during the holidays. Not ever going back.

Great store

Knowledgeable, helpful Thanks!

Great customer service

Shitty as place. Custumer service sucks.

Great service.

Worst service ever. Rude,unhelpful and just bad service in general. I will never refer anyone here. Bad name for Verizon.

Just too expensive

Its a very clean place to visit.

Is ok.

Worst customer service ever ....

Great service

Good service

Excellent!

Horrible service.

Very helpful

Customer service sucks.

Worst customer service.

Good service!!!