Julia and Shalonda was super helpful with everything today, especially helping me feel informed and answered all my questions and concerns. Looking forward to coming back to purchase iPad in Dec👍🏽

Service was great with Belul, I went in for a new phone. she said My monthly bill was going to remain the same and the only thing that was going to change was going to be my equipment fee which was about 34$ more. BUT that was not true, when I received my next monthly bill it had gone up $92 more. Please make sure this doesn’t happen to you. If she would’ve explained well by details I wouldn’t of made that purchase. Smh

Julia was very nice and made sure our new phones were working properly, honestly the whole staff was excellent great energy and very helpful. Strongly recommend this location 10/10

Belul was great, answered all my questions and helped me with all my needed. Definitely will be back to this location.

Great experience, highly recommend coming to this T-Mobile Belul was super helpful helping us with our plan changes/ upgrading phones.

Today I was looking for a solution for phone & needed to get to a Tmobile shopASAP!!. When I walked into the store, smiles & professional attitudes radiated in his location. Thank you ALL for making my experience a positive one. I got a deal on a new phone,& even purchased a JBL Xtreme2 speaker. WOOPwoop!!😃😄

Great experience I think the person’s name was Saeed he was very friendly and nice :)

Excellent service, thanks Julia and management

Great service

I had to grab me a new prepaid phone since my last one screen was all messed up, and they got me in and out on my lunch break. These guys and gals here are awesome!! And I got the new Samsung A21 and it is the absolute Bizness!!

Briana is awesome

Excellent Service

Knowledgeable treated with respect patient

Anazia helped me with breaking down my bill and explaining my bill in better details. She was very professional and answered all of my questions that I had. I will definitely be coming back to this store in the future.

Was very impressed with the entire experience from top to bottom. Although I didnt buy anything, they did everything they could at their disposal to try to fix my phone issues(rare nowadays if your not spending). They were able to fix my phone and even let me know about current promotions I could take advantage of. Gonna refer some of my folks over to save some money. Manager even checked in to make sure everything was going well. Andrea and Brandon are great examples of what it means to take care of a customer.

Went into Sprint was greeted by every employee with smiling faces and everyone was willing to help. I had so many questions because i wasnt sure what type of phone i wanted to upgrade too so they gave me a break down of each phone and what the feature were. I made my decision and walked out a happy customer. I highly recommend anyone to come to this location. THEY ARE GREAT, HELPFUL, PROFESSIONAL, AND PATIENT!

Super helpful staff. We received excellent customer service.

Definitely glad i found this sprint location. My husband and i were pulled in by a very consistent rep, who made us question if we were really paying too much at verizon. We decided to make the switch to sprint ! Erick was amazing, knowledgeable and patient with us. Great asset to sprint !

Loved the service I received from David. Would recommend him to anyone looking for the best deal. Helped me understand everything I was getting into and felt no regrets on spending my money there. Ill be referring all my people to David.

Good Service

This store is just WONDERFUL! The staff are very polite and helpful. David, one of the staff members who was helping is excellent, and a cool guy. I had a quick chat with the manager and i felt as if i was at a kickback with friends. The manager told me how this store had a bad reputation for 2-3 years and so they swtich how the store function with adding new staff and course kicking the old ones out, I enjoyed my time there

Went into this store and was greeted by every salesperson. All I needed was a charger for my S6 and they let me know I actually could get the new galaxy phone. I walked out with two new phones, and didnt have to buy an old charger for my old phone amazing service.Thank you Carly very helpful.

Great service. Will recommend to friends and family. Staff is friendly and look like they enjoy their work which is great to see. Sprint service has been great and loving my Galaxy Note 5

THANK YOU FOR THE EXCELLENT SERVICES, ABOVE AND BEYOND THE CALL OF DUTY. EEPS: SHALONDA MANAGER, AND ANAZIA WORKED WAY BEYOND NORMAL.. THEY KNOW WHAT THEY ARE DOING IN AN EXCELLENT AND POSITIVE WAY. THIS WORK IS VERY DETAILED, AND TIME CONSUMING. THANK YOU SO VERY MUCH. WE DID 5 PHONES WITH ACCURACY IN A TIMELY AND EXCELLENT MANNER. VERY PLEASED. THANK YOU.

Great customer service! Appreciated how knowledgeable each sales rep was. Definitely will visit again!

Went into the Carson location and the first thing i was presented with was smiling employees greeting me at the door ready to assist me. I wanted to upgrade my phone and Anažia made that a very smooth and easy process for me, she even helped me transfer all my stuff from my old phone to my new phone. I just want to thank her again bc she was a great help! Ill be sure to recommend my friends and family to sprint and especially this location!

Staff is really friendly. Fast service got my new Samsung s10+ with out any problems.

Came in today to ask a couple questions and the reps Jayson and Belul were very knowledgeable and were able to help me with everything that I needed. I had an incredible experience at the store today and was able to get a good deal on my new IPad, a case and a speaker to go with it. I will definitely be coming back to this store and recommend to friends/family.

Great service. Positive environment. Accurate and great product knowledge

Great service

The folks here are amazing! Great customer service made you feel at home!!!!

I would like to give special thanks to the employees at the Sprint location in Carson, Expressional Senior Lead Consultant Carly.. Who provided exceptional service in reference to a function question on my Sprint 8 plus Samsung phone. Very professional and very patient. As of to date this is truly Five Stars service...

The customer service was friendly. The wait time was a little too long, as the process of the service I requested took more time than I expected. I received many promotions that were offered to me. I went to the location across from the South bay Pavillion.

Good people an very good service

DO NOT GO TO THIS LOCATION!!!! The customer service is awful. The workers stay in the back and when they have to help someone they have an attitude. Patrick is the absolute worst!!!!! Go to a cooperate location if you need help or want a new phone.

Carson location is great howeverThe Western location was not at all helpfulSent. Me to sprint in Carson without even trying to figure out the problemBrandon and Erick took great care of meAnd did a great jobIt was a simple problem and fixedIn a few minutesSAN PEDRO folks wasted my timeAnd cost me an hour of. my timeNot cool

Terrible experience with this store that happened two months ago and still ongoing.Just the fact that they cant solve my problem from two months ago says a lot.

Received great customer service from everyone here. Love them!

Wish I can give negative stars, The employees were horrible. Were to busy playing games on there devices rather then assisting the customers. Another associate was to busy talking to friends on here cell. completely unprofessional.

Anazia, Belul and Carly were so helpful! I love the customer service I received !

Very helpful . Luis helped me so much and walked me through the process of getting a new phone and helped me get the best deal.

Came here to find a solution to my problems and Luis helped me resolve my solution . Amazing gentleman helping me out. His customer service is fantastic. Outsandting service received today.

Hi my name is Vince Johnson and I was help by wonderful Luis and he was a great help on everything.

Luis. When I walk up to hem, with madnes, he still had a good atitue and help me out and answer my question and show things on my phone that I havent know, before. He brought my madness up to a 😃

Very helpful and knowledgeable staff. Great experience!

Ive been to many Sprint stores and this one ranks at the very top of my list. I was assisted by David and he was patient and courteous as can be. The rest of the staff there are also so welcoming...they make you feel at home during your purchase. They get you connected with the right products and Ill recommend my friends and family to this location for sure....happy camper over here... p.s. these guys are gonna crack you up....jokesters for sure...lol

Luis and Tommy where very helpful to me...the service was excellent

I went to this Sprint store to upgrade 2 phones and 1 tablet. The customer experience that i experienced was AMAZING... Sales person Zawadee has the upmost best customer services skills that you can imagine. If you want to sign up for a new account or upgrade your account ask for Zawadee!! If he is not there Antoinio also helped me with exchanging the tablet and he has GREAT customer service skills also. The service at this store was awesome. I have found me a new Sprint home. Ive been with sprint for over 10 years and some of the other stores only wants to help customers where they can sale product for compensation ONLY. This Sprint store treat you like Family. Great Job guys!!

I had a great experience

Service was excellent Luis help me out beautifully

All BLACK STORE... LOVE IT.... CUSTOMER SERVICE WAS ON POINT

Good job...👌👍 Luis

Service was good by Luis, thank you

I Visited the store for fixing my app and corrected the ad pop up viruses.

Yup. no help. didnt even suggested how about trace a stolen phone.

Wonderful experience

Manager and Team went above and beyond!

This was thee WORST EXPERIENCE I EVER HAD AT A PHONE COMPANY I MIGHT JUST GO BACK TO T-MOBILE IT WAS SO BAD ALL THEY DID WAS SIT THERE WHILE THERE WAS SEVERAL CUSTOMERS IN THE STORE WITH ONE PERSON WORKING AND ABOUT 5 PEOPLE JOKING LAUGHING AND CHILLING

Helpful Manager !

Alright customer service.

Horrible service

Excellent very professional very grateful.