David G. In Carson Retail Branch is SUPER AMAZING! If youre looking to open a new phone line, upgrade, add a line, Internet, or Streaming… I HIGHLY RECOMMEND this AT&T location and look for DAVID G. I am pleased with David’s superb customer service! Very knowledgeable young man, patient and well-spoken. His calm and welcoming attitude put you at ease. He explains differences in services in the simplest way. He recommends every accessory and benefits that customer will need for their purchase. I worked as a Store Manager in Retail for 22 years… I can say that His Managers and the AT&T company are lucky to have him in their team. He deserves a raise and a promotion! Great Job.
I had to go into the Carson Store on Avalon near mall.The rep that assisted me, I wish I would have remembered his name,, showed a genuine concern for the reasons I had to make my visit and I felt as if I was bring my issues to family. With COVID restrictions people want you out quickly but he took the time to listened and resolved my issue. It is rare and I hardly get this kind of excellent customer service. I will have to stop by to get his name to repost so everyone can request his assistance. He was awesome.
Superb customer service from Christian! Made the process of upgrading my services and obtaining an Apple Watch seamless. Very transparent with pricing and took his time showing me my best options. 5 Stars!
Jose Garcia was very welcoming when coming into the store. 15 minutes till close and he got everything I needed taken care of in a timely manner! He was awesome. Thank you Jose.
This was the best At&t store I’ve been to. I needed to get my my contacts transferred and didn’t know how to do it. Jose Garcia helped me with my phone to transfer everything. I really big on costumer service and Jose was the best. I even purchase some extra items for my phone. Thank You So Much Jose. I recommend this store to everyone. It’s the best. 😀👍
Jose garcia did a very remarkable job for us and helped and extended assistance to us. Prompt and competent! Excellent service!
Dexter did a great job taking care of me and my family. He understood exactly what I needed. Thank you dexter! Great service
So easy and so friendly! So excited to trade in my old iPhone for one that better suits my lifestyle. Staff was friendly and Marcus was the best at making it all simple.
Jose Garcia was really nice and very professional. If you come to this store make sure to come see him. Very knowledgeable and super nice.
Dexter is a huge asset to AT&T, and deserves a promotion in my honest opinion!It takes a lot of patience, and sometimes finesse, to deal with people in a customer service capacity, and he demonstrated this without question during my visit to the store today.He was able to work well under pressure, multitask, and deal with many customers - all of this, while maintaining a great attitude.If not a promotion...maybe a raise for this young man:)
Christopher Gregory has amazing customer service. He’s the reason att is my choice of service . Christopher also has the most beautiful eye brows
Jose Garcia is an exceptional representative for At&t. He took his time explaining everything I needed to know about my phone and watch. Great personality and very knowledgeable! Thanks Jose Garcia!
Greetings,Jose Garcia at the AT&T store in Carson California provided me with great customer service. He is friendly, helpful, knowledgeable, and has a great smile.Thank you Jose.
Great customer service!!! . Jose Garcia was really helpful and handsome . I Highly recommend coming to this store . Very helpful & answered all my questions .
Jose Garcia was extremely helpful and fully satisfied all my needs in helping me activate new account .. Great job
Excellent customer service. Marcus is very helpful and honest. Will definitely recommend this store to friends and family.
Was helped out by David who took care of me and my mom. Came in to switch our autopay account, which David took care of quickly, and got my mom set up with her phone upgrade. My mom is older and hard of hearing, and he was really patient and knew how to deal with us to make her feel comfortable. The small things like kneeling down to her level and seating us and finding us ways to save money were appreciated. He even helped troubleshoot the issue of my mom not being able to use her data which we’ve been scratching our heads over for months. Cheers to going above and beyond to make the experience nice and easy!
I walked into this store and was warmly greeted by Jose. He was very friendly and went the extra mile to explain the phone and how plan i was purchasing and the process didn’t take hours! Highly recommend this Carson store namely Jose.
Jose was amazing and very helpful. I appreciated him make sure that our transactions made sense and were completed easily.
My rep Jose Garcia was very helpful and kind. Thank you for upgrading my iPhone and making it an easy non stressful process.
Jose was great in explaining the exchange process. He took his tome to show me all the products & answered all my questions with ease.
David helped me with my iPhone. I came in needing a new SIM card and he was very helpful.
Jose Garcia - Excellent Staff. 100% im satisfied.
I honestly wouldn’t recommend this store, the way they tried to “help” us felt like a complete rip off. They never explained anything to and it felt like they were hiding important pieces of information. When we got the bill, let’s just say that we were surprised to see so many unexplained charges. Also they were the ones signing all of our contracts and barely explained them to us.
Came into store to upgrade and Jose Garcia did an amazing job . Great customer service and cute smile . Totally recommend this store .
David DeGuzman did an Amazing job assisting me at the Carson store. He was curtious, patient and was very knowledgeable about his products. It was an absolute pleasure doing business with him. He represents your company well. There should be more people like him. DeloriceRichardson
Jose was amazing and patient in helping me purchase a new phone and transfer old info to said phone. I’d highly recommend coming to this location. Ask for Jose or Manny, they are the best!
Amazing Service. Juan & Eric were awesome! Got a new Apple Watch!
Juan G. Was beyond helpful in assisting me with picking out a new phone. He was very knowledgeable with the products to help me make an informed decision. I have NEVER had a bad experience with AT&T in the store or over the phone.
Christian was very, very helpful and extremely patient. I was very happy with him.
Came into upgrade my line and grab the new iPhone 12. David De Guzman made the process super fast and easy for me. Great customer service! Definitely will be coming back!
Christopher is the problem solver. Amazing customer service
Dexter did a great job of getting me att TV. He made everything easy!
David has been the only phone sales guy we have ever dealt with that wasn’t your typical obnoxious sales person. Very Knowledgeable and made the transition into getting the kids their first phone easier. The help he gave us during our visit cannot be topped, he will be our go to guy going forward. David you’re the best and the manager was cool too.
Rep. Genesis Carson office on Avalon - was extremely helpful..she let me know I was in a corporate AT&T...I had a bad experience with a non corporate store (Harbor City) & they changed my account plans etc. (about 3-4yrs ago) without my permission...so it was good she let me know it was corporate office - something every Representative should let people know. Thanks
Dexter was great help. Took his time, made us very comfortable. Also told us ways we could save money. His energy was just great.
Great experience! Friendly and informative employees.
Dexter helped me with accesories and got me the best deal!
David was great! Definitely coming back
I’ve had other issues at previously visited AT&T’s, but this one was able to help me greatly. The sales associate Jose and the manager Tiny were by far the best when it comes to helping customers. Would recommend going to this location because by far these associates take their jobs seriously and care for their customers.
Wow talk about amazing service!! Called this store on a Friday evening on the hunt for a very specific phone that wasn’t available near me. I spoke to Tiny and he said they had it in stock so I packed up the kids and went on a mission. Once I got there immediately they were all so welcoming. Jose took care of me the entire time and had so much patience with my millions of questions. He was able to set my kids and I up with the whole bundle! I highly recommend coming here for the amazing service. My kids and I couldn’t be happier!!
Jose was awesome with helping deal with a very stressful billing situation. Manny came out and explained the process before allowing Jose to assist me. Jose was patient and understanding even after I hung up on the service call and we had to call back lolI was ready to leave att but this customer service experience made me stayThank you guys specially Jose and Manny*Update*Had to go to store again and Genesis helped me and was so nice...this store is awesome
Dexter was amazing! helped me with everything I needed
Today was a bless day at At&t with the help of David at the Carson location, it was empty so I was able to get my sons phone and get a new upgrade on my ipad.....awesome David was great 👍
I came into Carson because it is my favorite location. Dexter did a great job in giving me more bang for my buck. He helped me with a new phone, watch, and tablet. Thank you dexter!!
Juan and Jose thank you so much for the help you guys are amazing and I appreciate that keep up the good work
Very helpful representative, and very pleasant young man.
Dexter was an angel in disguise at the perfect moment. He gave me exactly what I needed. I came in with my phone not working and needing it for an urgent call. He was knowledgeable and super patient and even put me at ease. I left Happy and on a timely manner. Thank you🙏🏻
Juan Garcia was great with all my service needs
Christian was very patient with me I thank him for his help and service
Jose Garcia very nice, knowledgeable and professional.
Juan Garcia was great with adding my mom to my account
I was in a pretty bad situation with my daughters phone that she broke some how some way... teenagers, in any case, the guys at this AT&T branch was super friendly and was capable of helping us in ways that I didn’t think would work. The manager personally helped us and David, the salesman was completely helpful. We walked out with less stress and problem solved with the least amount of money lost from a broken iPhone 11. If you have teenagers with an expensive phone, buy the insurance, it will save you a huge headache! Thanks for the awesome experience guys!
The salesperson was fast and efficient and also answered all of my questions. I have been shopping at this neighborhood AT&T store since it opened and have always received quality service!
This store is very helpful Genesis was awesome!
Jose, really was patient with me, he explained everything I asked him
Jose & Manny were so awesome in finding me great deals and making the transition to another phone smoother than expected! Thanks Guys😁Second and even third visit never disappointed. Dexter yesterday was very friendly and very polite! This place never up sale their customers. They’re great in finding good deals and if I come in 5 mins before they close they do make it a point to extend their hours just so they can resolve my ongoing problems. I’ve been with AT&T in all my services (internet/wireless/direct RV) and been a very satisfied customer indeed!
Juan Garcia was great with my bill issue
Jose Garcia was awesome with getting us set up with our new phone. customer service was on point.
Juan was great helping me with my bills
Great service helped me right away and fast. Very friendly and helpful. One happy customer. Helped me with a phone trade-in and explained everything clearly.
Came in to add a line for my tablet. Employee David assisted me. He was very nice and provided me with excellent service. Well returned again for the great customer services this store has given me.
Shout out to manny the manager for resolving my issue, being very professional and providing great customer service! Very helpful and friendly person!Thank you so much! :D
This is the best dam att store in carson hands down ask for dexter
Jose Garcia was very helpful and friendly. Great customer service!
Jose Garcia was AMAZING like always!!! He was so nice and very patient with me! I really appreciate him. He made my purchase a breeze! Thank you Jose and AT&T!!!!
Maryann is the best! Thank you so much 😊
Dexter was able to hook me up with a new compatible sim card in a flash. Very customer friendly and knowledgeable. Thank you.
Best location! Jose was very informative and patient with us! Made switching companies very easy and simple.
I had the best customer service at the AT&T in Carson, thanks to Jose Garcia . He was very patient with me and answering all my questions, that might’ve been repetitive .I was in store for a Couple of hours due to some technical issues. He remained calm and kept the same Positive attitude. He was extremely professionalAnd I will be sure to come back to Jose if I Need any further help.
Jose garcia is the best customer service and he help us a lot
In and out that fast fantastic service, dont waste money and time on any other provider your search is over go AT&T oh yeah!
Jose Garcia was freaking AWESOME!!!!!😁He showed my son major love. His Customer Service skills was amazing!!! I will be back!!!!!!! Thanks 😊
EXCELLENT customer service. Very attentive, patient, and knowledgeable in helping to get my internet & cell phone matters resolved. Thank you, David & Manny!
Juan Garcia was great helping me
I walked in with many questions and wanting to look at new service . Dexter was extremely knowledgeable and assisted me with FirstNet . He was enthusiastic, professional., and patient. his manager, Manny made sure I was satisfied. A+
Juan help me with my phone issues thank you
Jose Garcia gave us Excellent service was very helpful and patient with us
Came in for a new phone and left with a new watch as well! Dexter did a great job in telling me about the promotions and I also got $350 off of my note 20! Thank you dexter
Dexter at the Carson store assisted me with my iphone 11. He was amazing, with explaining the problem I was having. This young man is a true definition of perfect customer service!!
Love At&t at this location. Always very helpful, great customer service, and always provide the best deals tailored to what I need at the time. Highly recommend!
Rhakeem helped my husband and I out being very confident and he was professional. He answered all of my questions without hesitation. I plan on continuing my business with him due to his professionalism. Thank you again!
It was a great experience, the team there not only helped me get new phones for my whole family but they helped me get my bill cheaper for my family plan that I have had for over 10 years!!! Will definitely be back!!!
Busy. Everyone is customer service focused. Nathan is fabulous!
David Guzman, outstanding, helped me with my cell phone needs, very professional. Love Daniels attitude. Thank you for all your help.
Dexter did a great job. He helped me transfer my information to my new device. Dexter is the best!
I CAME INTO STORE 1HR BEFORE CLOSING TO GET A NEW PHONE BECAUSE I HAD A RAN OVER MY OLD PHONE AND DAVID DEGUZMAN WENT ABOVE AND BEYOND TO HELP ME. HE SET ME UP WITH A NEW PHONE AND GOT ALL MY CONTACTS AND APPS BACK. GREAT SERVICE FROM AN OUTSTANDING SALES PERSON. THANK YOU DAVID!
I had looked at a phone 2 weeks ago to upgrade. Today I went in to make it final and the phone I wanted was discontinued...I was very disappointed
Every time I come in here I am treated with respect and they always do over and above to help me. I gotta thank everyone in the store from the manager Manny to the sales persons, David de Guzman, and Rhakeem, and overall everyone in the store. Cool, relaxed environment.
Dexter has got two be there greatest representatives if AT&T. He made me feel so comfortable abd he even set up my Bluetooth ear buds! He was very patient. U am bug on customer service. He deserves an A plus
David has great customer service. Best experience I’ve had in an AT&T store
Amazing Customer service by David, he went above and beyond to help me get my new IPhone 12.
Jose was awesome and helped me out purchase a great gift for my wife for Christmas!
Juan and Manny the manager were such great help!!! Helped me get a good deal on a new phone and Apple Watch and lowered my phone payment all in one go great service I will Definitely be coming back here to this location!!!!!
Dexter was so helpful. He was knowledgeable and proficient with my phone. I had hada bad experience earlier this week with Asurion, the insurance on my phone. It had kind of soured me towards AT&T, but thankfully Dexter turned that around. He and Jose and the manager Tiny went above and beyond. THEY ARE AWESOME!!
Jose administered such great customer service thought the process. I came by to upgrade my moms phone for Mother’s Day and also my dads phone just cause he needed an upgrade completely and he made everything go by smoothly. Explained the deals throughly and helping us make the best decision! If you stop by this store, ask for Jose! 👍🏼👍🏼👍🏼
Thank you dexter! big help! go see dexter very nice young man with manners
Juan G was great with my phone setup and military discount
Yall got security in the wrong uniform her determination to help is incredible. Sold me on a phone I dont want because she dont get the credit.
Really appreciate the help from the associate Dexter in this store. He was able to assist me with multiple issues i had with my account. Thank you.