Called today at 830am and ask if I could bring my car for service without an appointment, lady on the phone said she would confirm first, after being on hold she came back saying I could drop off the car and it would be ready in the afternoon with a charge of around $150+ for a diagnose, so I made schedule arrangements for work and got to the dealership 30 min after I had called them, to my surprise when I got there, I was refused service stating I needed an appointment, spoke to manager Alan and he stated that I could drop off the car but would be ready until the next day. I explained to him that I had previously called, showed him my call records on my phone and he stated that I called the 1800 number. Long story short, my car was never serviced, I wasted time and gas taking my car there in vane.This is a reflection of poor organization and communication among staff members and management that results in a negative impact to business and customer experience. This could’ve easily been avoided if the correct information was given to begin with and staff providing service when they said such service was available.
Went here trying to get a new car, and had low expectations due to my credit etc.. However, my salesman Joseph A. went above and beyond to get me off the lot with a car in my price range, and car make and model. He was super helpful and I would highly recommend this location!!!! Couldn’t be more excited about my purchase. If you need a new car come here, and let Joseph take care of you 😊
A++ customer service!I purchased a Honda HR-V from Carson Honda and they definitely went above and beyond. I typically hate coming into dealerships but they really defied all the negative stereotypes I had.Tim (the GM) personally took care of us. He proactively kept me updated on the process over multiple weeks. Checked in on me and always answered texts right awayWould definitely come back again for my next car in the future
While everyone else was charging a markup ($2-3k) and adding on things to inflate the value of cars ($2-3k as well), Carson Honda did neither of that. They also offered me a great deal before I even walked into the dealer. When I arrived in person, it was literally to drive the car and buy, no time wasted going back and forth negotiating. I was helped by Maria, Levi and Lorenzo. Highly recommend this team!
Wish I could give them no stars. They have the worst customer service. I called this location about 6 times, they tell you to leave a message with your name and number but they never get back to you. It’s convenient how when your spending your hard earned money with you they wanna be nice and pleasant but, after they have your money they don’t care. After my lease is up I will definitely be taking my business elsewhere
I had an amazing experience and learned a lot about the purchase of my new car. I was helped by 3 of the Nicest Honda salesman, Caeser G., Ozzie, and Joseph. If I were buying a car or had ANY questions about a car, I would recommend going to any of them. Thank you guys!!
Came in for a vehicle and was unable to afford the monthly due to the markups but Tim, the manager, did everything he could to help us get to the lowest rate possible considering all of the high markups. He provided an easy process and we were in and out within 2 hours. I am very happy with his professionalism and patience with me as I can be a tough customer. Thank you Tim, Dean, and Juan!
I recently purchased a used 2019 Honda Insight from Carson Honda. Calvin was my sales guy and he was really easy to work with...not pushy at all and treated me well from start to finish. My Honda Insight had a small dent and poor touch up paint job on the rear bumper (which I didnt notice until I got home). Calvin talked to his manager and they were able to get it fixed for me which I really appreciated. Also, Leslie was able to help me get a great deal on my trade-in which was the main reason I decided to purchase the vehicle from Carson. I would definitely recommend Carson Honda!
I have purchased vehicles in the past from this location and salesperson was really helpful. He got me the lowest possible interest rate on a loan. However a few weeks ago I went there to have some work done on my Honda Accord and they werent able to accept my car because it was too many cars ahead of me and this was like at about 2:00 in the afternoon.
Joseph A. Is extremely helpful. His no-B.S. approach was exactly what I needed as a serious customer. Joseph went out of his way to make the deal work for me and my specific needs. Ask for him if you want to buy a car. Thanks so much Joseph, and the rest of the team at Carson Honda!
I leased a car and Vincent helped me with the whole process. He was very professional and the test drive was a plus. Great Customer Service!
We went in there looking for a new 2022 civic and left exactly with that. Justin Ruiz was such a great help in getting us into something we were really going to enjoy. I would definitely recommend working with him when attending this dealership.
I just purchased my car here, and the sales representative Calvin was amazing and super friendly gave me all the information I needed to know, if you are looking for a good Honda car I truly reccomend this dealership very friendly people here 👍
We purchased a car from this dealership close to a month ago and were charged an extra fee for some sort of security system. We have not received the log in for the app for this security system and have requested it several times. We called the service department on numerous occasions and have not been able to reach anyone. This dealership has really poor service. Once they sell you the car, they can’t be bothered to assist with any issues or concerns.
Austin was helping us out with a brand new 2022 Civic. He showed us around and guided us to the very last white civic. Austin was very friendly, helpful, and made us feel very comfortable. They were very knowledgeable. And were able to give us a good deal for the car.I must say that this was my best car shopping experience.
Carson Honda was amazing. I came in looking to lease a car and not only did they do that, they did more. They went above and beyond to make sure I was taken care of. They were professional, quick, and friendly. Alejandro Hernández and Julio Hernández are purely awesome. The easiest car I’ve ever purchased. The switch from Toyota to Honda was a no brainer. Thanks guys!!
I bought my new car there like 2 weeks ago!!! I got a good APR considering was my first time buying a car!!! Nice people always looking to give u the best option for you!!! Thanks you guys!! Ask for Julio Hernandez he helped me out is a nice friendly guy 😃
Excellent service, very fast and efficient. Got me out of here in less than 2 hours, very flexible, able to work around your budget for down payments. Calvin helped me out he was very patient and friendly ! Thank you
Let me start of by saying this is now our 6th Honda from here. As a previous employee and now long time loyal customer. They have it down on how to take care of your next purchase from Honda or even any pre owned vehicle. It is the smoothest most transparent purchase experience every time I come. This is my family with Honda. Everyone from the GM Tim,Gary Cesar, along with my Experience salesman, Calvin make me want to come back every time. Please don’t consider buying your Honda anywhere else but here.
Came to Carson Honda after a couple of other dealerships. Everyone else was adding mark ups to their 2022 Pilots and I was pleasantly surprised to see they had the color and trim I was looking for with no mark up. Miguel was very helpful and answered all my questions. Sales process was smooth and quick.
I went to Carson Honda to look at the cars and the staff there were super friendly and nice. Mike Ramirez and Alejandro were extremely helpful and made the process of purchasing one very quick and easy. They gave me a new Honda Civic for a reasonable price I would definitely recommend Carson Honda to my friends!
Joseph sold me my honda and he was amazing! He was very understanding of my situation, and vey friendly!
I had an unpleasant experience at Carson Honda. It was so negative that I’m taking time to review their service. On August 30 I drove to get my Odyssey serviced and to my surprise, I was turned away because I had no appointment. I requested to speak to a manager and again to my surprise, the service manager Ron refused to speak to me. So a second car porter came to tell me that I was not getting service unless I had an appointment. Keep in mind that I was willing to drop off my vehicle. So after 30 minutes of waiting in line, and having both car porters reach out to Ron the service manager to speak to, he refused to speak to me. He didn’t even acknowledge that I was there. He didn’t even look my way.So I left to never return again.The reviews on vehicle purchases are great but on the service side they are bad. I’m not sure if they don’t have the staff necessary for the demand, but from what I observed, Ron was the only one checking in appointments.All in all, in a dealership business, customers should not be turned away for any reason, and staffing issues should be addressed ASAP.
I had a great experience at Carson Honda. Tyler, was very accommodating, attentive with great customer service. The manager, Alejandro, made sure to fulfill all of my requests (and I had many) I will definitely return and refer friends/family.
Been a faithful customer of Carson Honda since 2016 when I bought my wife her honda civic, the experience was pleasant so I bought myself a honda too in 2017. Been getting both Hondas serviced for maintenance there regularly, but as of my last 3 services I been amazed by the great customer service provided by a service advisor by the name of MALIK JENNINGS. The service this young man provides, exceed my expectations when it comes to customer satisfaction. From getting my routine maintenance, transmission flush,brakes serviced, etc. Malik always keeps me posted on how long it will take for my car to be ready, he advises and explains in depth what services are needed to keep the car up to date with routine maintenance. Been coming here since 2016 and never got a service advisor that went above and beyond to make sure the customer is happy with their services. Shows that this guy is really passionate about his job, the professionalism and helpfulness Malik is always showing is impressive, courteous & friendly...that does not only make getting our vehicles serviced here at Carson Honda that much better but feels welcoming to keep returning .. Thanks Carson Honda for having great people like him.
Been a faithful customer of Carson Honda since 2016 when I bought my wife her honda civic, the experience was pleasant so I bought myself a honda too in 2017. Been getting both Hondas serviced for maintenance there regularly, but as of my last 3 services I been amazed by the great customer service provided by a service advisor by the name of MALIK JENNINGS. The service this young man provides, exceed my expectations when it comes to customer satisfaction. From getting my routine maintenance, transmission flush,brakes serviced, etc. Malik always keeps me posted on how long it will take for my car to be ready, he advises and explains in depth what services are needed to keep the car up to date with routine maintenance. Been coming here since 2016 and never got a service advisor that went above and beyond to make sure the customer is happy with their services. Shows that this guy is really passionate about his job, the professionalism and helpfulness Malik is always showing is impressive, courteous & friendly...that does not only make getting our vehicles serviced here at Carson Honda that much better but feels welcoming to keep returning .. Thanks Carson Honda for having great people like him.
I had the best possible experience buying a used car from Carson Honda. Kevin Click was super friendly and helpful. He walked me through every step of the process including checking in with me after the purchase was complete. He also made sure that I got an excellent deal, and beat my banks interest rate for financing. Everyone I interacted with at Carson Honda was friendly and helpful. I would highly recommend them for your next vehicle purchase.
Very happy with my purchase and interaction with your staff. Excellent service!No expensive add-ons forced on the car to rip the customers off in this difficult time.No badgering to demand to see other offers from other dealers!
One of the best car experiences I’ve been a part of. My salesperson named was Julio. MAKE SURE TO ASK FOR HIM if you ever come in. Very professional, relatable, and will work with your budget!
Joseph was so helpful and patient on helping me choose the right car for me. If you guys go here make sure to ask for Joseph
Sandra is awesome, super friendly and communicative, she lead me over to Miguel Alfaro who went out of his way to make my little family feel comfortable and my car purchase feel easy peasy. Miguel made sure I was given the best deal to fit my budget and yet roll out with a brand new car. Carson Honda is the best!
Customer service was outstanding. Brooke helped me. She has a awesome attitude. She explained everything that I needed to know. The ladies at the counter were very help on taking my payment and got me out of there in a time matter. I will definitely be back due to the service.
Miguel and Lorenzo are amazing. Miguel went above and beyond to help every step of the way showing my dad an I cars. Even was able to get me into a new car. The manger Lorenzo helped with the financing and everything went well. Excellent service cant be beat. Carson Honda is the best. They are all helpful Honda people. Most well mannered and polite salesmen and women ive ever encountered.
I enjoyed the experience of purchasing my civic hatchback sport from Carson Honda. I am a bit disappointed that the a/c has never been working right, and i keep hearing from Carson Honda as well as Honda of America that my condenser has warranty. Due to some defect from 2016-2021 or something so now they offer this warranty extension but I have to pay for the recharge which is about $360. They said they would put some dye and if it ends up leaking then they will replace it. I don’t quite agree with this statement because it might not be leaking externally and no one knows if it functioning correctly internally either but of course I must pay a little extra even though I paid for the car in full same day I got it. I have yet to feel the a/c work at peak performance and no other shop has the equipment, so they say. I guess i have no other choice but to pay them for the recharge sooner or later. 😔New update as of August 13th: They are taking care of me now with an appointment next week, Thank You Carson Honda. You guys and gals are very helpful. I appreciate the covered recharge. 👍
Thank you to Miguel Rodriguez & financial team for all you did & getting me in a car I wanted for the BEST deal!! I cannot express my gratitude enough! Always a great experience here :)
Great experience at Carson Honda. Had offer before going in. No time wasted, was in and out in less than 3 hours. I was helped by Brianna, Levi and Dean! Heck of a team!Would definitely recommend this dealer to EVERYONE! The staff was professional, extremely helpful, caring and honest. Thank you Carson Honda!
Everybody there is amazing. Miguel Ramirez was extremely helpful, as well as Lorenzo and Alex. What a great experience buying a car, and they are so very helpful. They are also very knowledgeable and anticipate your questions.
I had the best experience here. I absolutely love my car and the deal I received. The service was was amazing !! Everyone was very friendly . Tim and Tyler were great . Tyler informed me about all the car features and made my experience fast and easy . Tim was constantly checking to see if everything was running smooth . The car experience Is by far the fastest abs nest I had . I will definitely be referring this dealership to my friends !! ITS ALL ABOUT GREAT CUSTOMER SERVICE!!
Buy you next vehicle from Carson Honda! I worked with Justin Ruiz (the guy with the beard) to buy a used Honda Fit. I had done quite a bit of research before test driving, but Justin brought up stuff about the car that I hadnt even thought of which made it an easy decision to pick. When it came to the purchase process and financing, there was none of the stereotypical high pressure stuff that you usually think of with car buying. Everyone was really friendly, transparent, and really respectful; they even beat my banks financing rate! The whole process was even less than 3 hours, they dont mess around! I would definitely buy from here again and will recommend to any friends looking to buy a Honda.
Price was as promised. Only 1 cashier, so there was a wait. But overall a good experience.
Had a great experience here buying a used car! Felt welcomed and not taken advantage. (Doing your own researching and knowing what to expect will help your decision making tremendously!) Jose Diaz was kind and friendly and went above and beyond with the sale. Drove over an hour to this dealership and left happy. Thx again!
Great Service. We just had a baby so was difficult to leave and they brought the car right home. Appreciate it!!
This is my 3rd time buying from Honda. When it was Harbor City Honda. Ricky, Cesar and Gary did a fantastic job in getting me in a new car. The last time I bought a car was in 2004 and boy was I behind on technology. Ricky was helpful to show me how to operate my new car. My experience was scary as most people feel when making a large purchase, but I left there feeling great about the whole thing. Bitter sweet moment as I drove off and saw my old honda through the rearview mirror. It was a part of me. Time to make new memories in my new Accord. Thanks guys! Mabel Gonzalez
Miguel was amazing! I have bought few cars at dealerships and this was nothing like those experiences! He didnt push anything on me and he made sure I was out the door happy! Thank you Miguel!!
I dont normally write reviews, but I had such a great experience that I wanted to share. After researching the different models, I had a phone call with Sandra R. who was exceptional - she was informative about pricing, helpful laying out the details, and always responded in a timely fashion. The next day, we made an appointment to schedule a test drive. We were helped by Jose L. who was absolutely phenomenal. Our family has purchased vehicles from multiple brands throughout the SoCal region and Jose has been by far the best. He provided objective details, was genuine, and did not seem to force anything that we did not want. Jose communicated and laid out every detail. He made this entire process smooth and seamless. There seems to be a cohesive work environment and clear communication between the team members.
Im super excited about todays visit to Carson Honda. Although walking into, the dealership with our guards up, my mother and I left happy customers. For the the amount of people that were present on a Sunday, the staff were working extra hard to acknowledge all the customers. Were really happy with the employees assigned to us Leslie, Luis, Tyler, & Mr. Hun. All of them were super humble and helpful.I definitely would recommend this location to family and friends. Thank you!!
It was ok, nothing different from the other dealers, could have been more nice.
Bought a Hybrid Clarity this weekend 3/21/21 and had the most amazing wonderful sales associate Kevin Click. He’s awesome!! Had the best experience buying our first Honda car. Definitely go see him. Thank you Honda for that random act of helpfulness. 😁
Just leased a 2021 Honda HRV Ex with the salesman Justin. Justin was extremely helpful and knowledgeable about the vehicle and took the time to show me all of the cool features. Justin was able to get me a really good price. This dealership is great, everyone is friendly and the store is clean. They are following Covid protocols and social distancing people which was nice. The finance department was great as well, Javier broke the pricing down for me and helped me understand everything. I’ve been to this dealership for service on my old Honda and the service department is great too. I would Definitely recommend this dealership to a friend.
Great place for maintenance and awesome customer service if you are buying.
Not a happy Camper, took my accord in first thing this morning for a A/C condenser warranty repair. Thought I’d here from the dealer ship or service Dept by mid-day or so, 4 o’clock rolls around no email phone call or text. So I took the initiative and texted them . Apparently my car has been ready since 2pm. Now I’m with out a car for 2 days . It’s my only mode of transportation. What to do ?what to do? Can a Service manager give me my keys tomorrow when they open ? Maybe the 5 star ratings are for the sales team, the service Dept apparently doesn’t stack up .
Ricky A. (Car salesman) and Cesar G. (Assistant sales manager) were both FANTASTIC! I bought my car last week, and my husband enjoyed the experience so much that he also got his car here this week! We had a few issues with my husbands car and had to trade it for another model, but it was such a pleasant experience with these guys. We live 2 hours away but it is worth the drive all three times! They were so kind and extremely helpful. Also, Alejandro and Kevin (both salesmen) were very friendly and offered their advice. My only issue with this location was that the general manager, Dean, was extremely condescending and made me very uncomfortable. Apparently I’m “emotional” and cannot tell the difference between perception versus reality. Other than this unpleasant encounter with Dean, this is the best dealership I have ever been to. Keep up the good work guys! You definitely have our business because all the people on the sales floor are AWESOME.
Not good customer service oriented people. Got a call back from service, after I left home to go there. Then, the Latina cashier had a bad attitude!! Not cool at all!
Great service, great dealership, overall a great experience with very nice people. The sales man Joseph Advincula was awesome and very friendly!
Great service. If you want to buy a car ask for Austin. He is a great salesman, he gives you different options and works with you to get what you are looking for. Not like Honda of Gardena, I went there and i ask for especific car and they didnt do extra work to please the customer. Thanks again Austin.
Good customer service. And great service from Austin. Thank you
My car was serviced at Carson Honda two weeks ago. I am completely delighted with their services, and i would i want to express my gratitude to my advisor, Shelton Brooke, for assisting me and explaining what needs to be fixed and done in my vehicle. Keep up the excellent work Brooke!👍🏼
We purchased our 4th car from Carson Honda and our experience keeps getting better. Kevin Click helped us get the car we wanted and more importantly, the deal we wanted and felt comfortable. He’s helped twice already and our experience with him has been positive, amazing, and with no doubt, we will be back. Thank you Kevin and Dean!
Great Experience. Came in at 5:30 and left at 7:00 with a brand new 2021 Civic Hatchback. Tim and Juan was really knowledgeable and answered all my questions on the spot. They took their time to go over all my options and made sure I left with exactly what I wanted.
My wife and I went last minute car shopping. We actually went on a friend’s recommendation. I have to tell you; what a wonderful experience we had at Carson Honda. The staff, the sale people and management (Dean) treated us well throughout the whole time! Thank you Carson Honda, my wife loves her new car. Special thanks to Micheal, our salesman. Keep up the great work Honda of Carson team.
I bought a car from Joseph Advincula and he’s a great salesman very honest and got me the best deal as possible with whatever power he has . He was super communicative and very thoughtful when helping me pick the best car for me and my brand new set of twin babies . I called him on the number on his business card and he was busy with another client so he couldn’t pick up BUT he texted and called to get back to me later when he could . Extremely versatile and good at what he does, 5 stars for Joseph Or Joe Advincula !
We went car shopping over the weekend and I have to say it was THE BEST car shopping experience we’ve ever had. As soon as we arrived, we were greeted by Miguel, who’s no-pressure approach right off the bat, ensured we were in the right place. From start to finish it was a quick and stress-free process. Miguel walked us through everything, happily answered all of our questions and went over all our different options. He made us feel comfortable and relaxed, two things which are rare when it comes to making such a purchase.We also met two other team members, Sebastian & Gary, who were both friendly and welcoming. We can’t begin to say enough good things about Carson Honda and highly recommend it to anyone looking for a new vehicle.
I love Honda of Carson, Ca. Kevin Click truly cares of what we need and he went above and beyond to make sure the problem with my wife (Florence) car is fix. He took care of her car and provided 5 star service at every step!
I had a pretty bad experience here. Over the phone the person I talked to was very nice and helpful, but when I got to the dealer things werent great. I had an appointment to come see a specific car that I was assured was on the lot. I got there on time and some how the car was nowhere to be found. The salesperson said they would look into, but they never followed up after making me wait for a while despite having an appointment and being assured that the car was ready. The salesperson that was assisting me for the most part made one call and then just sat and talked with the other sales people until he left and I never saw him again. I was set on purchasing the car and leaving with it the same day, but I just decided to leave after not being given an update after a while. Im taking my busniess elsewhere due to this sour experience and colossal waste of time.Update: They removed the listing from their website and still have not reached out to me. I use to recommend this dealership to friends and family, but not anymore.
Loved this place !!! So professional & helped me picked the perfect car for me, Thanks Mike for my Honda Civic 2022 !
Avoid Carson Honda like the plague, and go to Long Beach Honda. Carsons Sales Dept is incompetent (It took 5 months to get a clear title because of errors), and the Service Dept is greedy (the faulty AC on the car they sold me was going to cost $1400. Long Beach repaired it for under $200) Carson works very hard to separate you from your money. Long Beach cares about customer satisfaction. Drive an extra few miles!
Im very please with my service repair at Carson Honda! My assigned Service Adviser Will is very professional, informative, and helpful in all aspects! I must say the quality of customer care is very exceptional and continues to be the reason why Im always coming back. Thanks to Honda and Will!
Joseph Advincula, thank you so much for your patience! I really appreciate you explaining all my questions & listening to my request & concerns. I will be telling everyone about you & I will be back!
My whole family has Honda vehicles. Never had an issue until recently! My husbands vehicle turns off after being used for long periods of time. We replicated the issue in FRONT of them. Theyve had our car for a week and cannot find the problem!! This vehicle is a 2019 only 40k miles. They told us yesterday theyd have a rental ready this morning and LIED!!! OVERALL its been horrible situation all around and time wasted!!!
Alex and Miguel Ramirezwere very courteous, knowledgable and helpful. This is my second car from this dealership and I would definitely recommend it to my friends and family.
Garry Ghuman, Ricky Agagas and Alejandro Hernandez were really helpful we were really happy with the service they gave us
Amazing, Amazing, Amazing! I had the BEST experience buying my first Honda today with Kevin Click! Super patient and kind... made me and my kids laugh! I highly recommend Kevin and Carson Honda for your next car purchase.
Tim, Julio and Luis made my car buying experience the easiest possible. I was literally out driving a new car within one hour of my arrival. They took the time to show me all the features of the HR-V let me test drive and had everything ready for me to sign so I could be on my way. There’s no silly negotiations, no time wasting, only great people doing a fenomenal job. I’ll definitely be back!
Erwin at Carson Honda is an amazing Service Rep. He is professional, courteous, respectful, hardworking, caring and honest! I appreciate his exceptional customer service skills. I am at ease when I take my car to Carson Honda because Erwin is amazing! Thanks again for another wonderful experience at Carson Honda!!!!!
I was here last week hoping to get my first car & was assisted by Levi & his manager Tim. From start to finish both of them were awesome! I was looking to get a Honda Accord Sport but wanted to see my other options with the different Accords as well. Levi gave me a walk through of all the different Accords & their features & was able to help me weigh out my best option. Tim was also very supportive throughout the entire process making sure we were satisfied & were getting what we needed! Even when it came to the financing process & i was a little confused, Tim broke it down for me in a way that made everything very concise & understandable. With all the help from Tim, Levi & the other Honda associates I was able to drive off with my new Honda Accord Sport! I cant thank them all enough for their patience, insight & generosity! I appreciate you all so much & thank you again!(:
Will never schedule another appointment at Carson Honda again.Showed up at 11:05 for an 11:15 am appt for an oil change. NINE cars waiting in the appointment line ahead of me. After 20+ minutes of moving exactly ZERO inches forward (and being told by the service rep that all of the cars had the same appt time), I left.Mind you - the line was just to get CHECKED in.Never. Again.
This is definitely the best customer service a person is looking for. Wow! I am very happy with the help we received from LEVI. He explained very easy what we were looking for. Thank you
This is my 3rd time buying a car from Carson Honda and I am very pleased with there great service. Our sales agent Kevin was the best. Kevin is amazing if you come down make sure you ask for Kevin he will roll out the red carpet. And trust you will be very happy with Kevin.
I am thrilled that my sister brought me to Carson Honda! The service I received was spectacular!!! Kevin was super helpful not only with giving me all the information to make a purchase but even entertained our kids! They absolutely adored him. I am so happy to be able to drive out of here in my new car with everything I came looking for. Can’t wait to come get another car again down the line. I definitely recommend taking a drive out here if you’re looking for a vehicle. Thank you Kevin and the rest of the Carson Honda team!
Kevin Click was the nicest and best salesman I’ve come across. I’ve been to many car dealerships and his service was the best. Not only was he really friendly, he’s very knowledgeable and personable. I had a great experience with him and this dealership. I highly recommend 10/10!
Brianna helped us with setting up an appointment. She was super sweet and was able to more or less let my husband and i know what we were looking at before we went in to sign papers . I had called other dealerships prior and everyone just seemed to want to get us in and then when we got there the numbers were way off . My husband and I had a budget and an amount that we could afford to put down. When we ran credit the numbers Brianna had given to us were spot on ... Keison assisted us in getting our 2021 SE Pilot ! Everything was great! He was very knowledgeable and took the time to explain to all the information about the car and answered all of our questions. He was super friendly and the process went rather quickly . Love my car !! Thank you
Geoffrey will get you in and out of there, great serviceand staff every time.
My husband and I have had 2 excellent experiences with Kevin Click and Dean. We just leased our 2nd vehicle, an Accord, which I am completely in love with. Kevin was great. He was very knowledgeable and helpful. He was great both times we leased our vehicles from him. He explained the little details of my new car and answered all my questions before I left the lot. Him and Dean made the experience awesome. Great job Guys and God BlessThank you
Excellent customer service exhibited by service technician - Erwin. Not sure about the 1st person...female Hispanic who told me to move my car to the next lane for appointments and there were no other cars waiting. Other than that, good work from Erwin. Brake service was complete and ready for pick-up in 3 hours as promised.
I had the most amazing experience today at Carson Honda!! My salesman Kevin Click did an awesome job finding me the perfect car for the perfect price! Also Juan and their manager Lorenzo made the experience great! We came back to secure the deal and could not be happier that we chose this Honda here in Southern California. Huge thank you and shoutouts to you guys! Awesome service, highly recommended! AND Kevin has a great head of hair for an older man. Okay my review is done here, thank you for reading!
Jose Diaz helped me out with my new 2021 Honda and he was amazing! He made the process go by a lot smoother and i didnt feel pressured at any point during the purchase. He kept a light hearted mood the whole time and kept us laughing. You MUST ask for Jose (aka Jay) hes awesome! I got a good deal for my trade in and was able to get the monthly payments within my budget 100% recommend!
Overall had a greater experience at Carson Honda. Alejandro and Tim were great, theyre not as pushy and lowed tempered as the financial manager i experienced at Long Beach Honda. They were helpful and was able to get me the car I was looking for within my budget. Highly recommend coming here if youre looking for a new car.
Austin was great help very much and gave us what we wanted and was satisfied
Amazing service! Appreciate their hard work and effort. Great communication with the team. Thank you to Javier and Carson Honda 🙌
My family and I had an amazing experience at Carson Honda today! Kevin Click was our sales associate and could not have been nicer! Kevin is kind, honest, patient, compassionate, and hilarious! My family and I had a great time! Also Dean crunched the numbers and gave us an excellent deal! So If you are looking for a car, go to Carson Honda and ask for Kevin!
Miguel and Lorenzo helped me on buying a new Honda Civic hatchback. Both Miguel and Lorenzo were awesome. They were very knowledgeable and explained everything I had to ask as far as pricing features and any other questions I had. They also gave me a very good deal on my trade in.. I would definitely be recommending them to family and friends.
Had a great experience here! Went to multiple different dealerships and Carson Honda was by far the nicest and most fair. Got a great deal, in the color I wanted. The people there were very accommodating and very communicative.
Carson Honda have excellent people and service, thank you Dean and Tyler for your effort on my purchase.
I have to say the worst purchase I ever made!! I had so many issues with this car since I purchase it !! My Honda Civic 2016- still has an axel issue & my car is currently lock. Im not able to open it at all!!! Apparently, Im not the only one that this happens to!!! This is the second time my car locks on me!!! Carson honda sold me a Lemon CAR !!! honda wheres your little act of kindness ....???
Brooke went well and beyond. It’s her thorough customer service that will have me returning back. She was very helpful and personable.
Have gotten 3 different cars here. Always very friendly and helfpul