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Carson City Motorsports
951 Jacks Valley Rd ste a, Carson City, NV 89705, United States
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Carson City Motorsports
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Ma
Review №1

Parts department: Great in stock selection. One of the parts department folks even gave me the perfect tip that solved an issue on my bike. Thank you! Will be coming back for sure.My minor gripe is that theres not much shade in the parking lot for the hot summer sun, so be prepared for that.

We
Review №2

Dont even bother with the service department. Absolutely unprofessional. This place is a joke. Take your business to Testa in Gardnerville.

Bo
Review №3

Bought a bike from half way across the country. These guys are amazing, I would love to have a dealer this good anywhere near me. Shout out to Nick for taking care and handling business. Honestly I wouldnt mind traveling 2k miles just to visit this place in person.

Xa
Review №4

My 2020 KTM 790 Adventure R stalled at the foothills of Sonora Pass. I was able to catch a ride to Walker and get a tow-truck to take the bike and me to Carson City Motosports.We made just shy of them closing. Will was amazing. Fixed the issue for the time being and showed me how to do it myself so I dont’t get stranded again. He also fixed my chain slack and lubed it for me.I also bough a new pair of gloves in their parts department. The person working was awesome and knowledgeable. She helped me pick the right pair of gloves that I have been on the chase for a while.Today, I will have to stop by again before hitting the road to San Francisco due to a short circuit somewhere in the bike which still under warranty. Looking forward to it.

Mi
Review №5

Excellent customer service. Kyle really goes above and beyond. Great price and selection. Exceeded our expectations.

Pi
Review №6

Great selection of bikes competitive prices and world of knowledge.

Au
Review №7

Great service and great work. Clean big and lots to look at. Service department is trustworthy and does what they say they will. Not like reno. Glad there are still people who take pride in what they do. Hard to find these days.

Ti
Review №8

Street Vibrations 21 partyFan Halen rocks! Freestyle mx

St
Review №9

Poor service.... lack of quality & professionalism in the service department...

De
Review №10

Great service and quick turnaround on recall service of my Textron Havoc X.

Ma
Review №11

Came in and saw Kyle Hill to purchase a TC125 for our son. He hooked us up! He got him into a brand new 2021 and ended up getting me into an FC450. (I did not plan on buying a bike for myself but I couldnt pass up the great deal) The parts dept got him into some great gear, got us all the oils needed and gave us a great discount since we just purchased two bikes. Eileen did all our paperwork quickly and was a pleasure to deal with I would recommend these guys to anyone!

Sh
Review №12

Awesome experience! Kyle was super friendly and knowledgeable! Jacob got me set up with all the right gear!

Je
Review №13

I have been in management in the automobile sales industry for over twenty years. I know the ins and outs of a retail purchase. I know the proper way to do business and how to treat a customer base. The general manager at Carson City Motorsports is Maya Keller. I had never met Maya before my sons KTM 250 purchase. I can tell you he runs a professional store. His employees are well trained and truly have a customer comes first attitude. I was treated more than fairly and always very friendly and professionally every time I come in. I have had a bad experience at another Carson City area bike shop, and I cant believe the difference in store culture. I will never go to another motorsports store to do business. I have sent friends and family with complete confidence to his store and they have all had the same excellent experience. In retail sales it is all about treating the customer the best you can, Maya and his crew do it the best in his business.

Br
Review №14

Sam, the service manager at CCM, took care of me today with top notch customer service and was able to repair the front end of my Wildcat XX side by side in just two hours. Great place to buy a side by side and a great place for parts and service. Thank you!

St
Review №15

Went in for a helmet and goggles. Christina was friendly and very helpful. Great experience all around.

Da
Review №16

I was promised the shop could replace my fork seals by the end of the week, I was pleased to get a call and text to let me know, they have exceeded, both of our expectations and had them finished on Tuesday. Just a few days from drop off and 3 days earlier than expected.Thank you Sam and staff..

ca
Review №17

Never have a bad experience. All good people.

Ra
Review №18

Sams awesome.

Mi
Review №19

Really nice people that will sell you small or big. Old or new parts for my 2001 KTM. Im buying my next bike there.

Ri
Review №20

Top notch service, parts and sales! Kudos to the whole team at ccm. You need parts, service or a new bike. Head that way, don’t delay!

Er
Review №21

I really like the parts and service departments here. Friendly, knowledgeable and usually have what I need...in stock!

Ja
Review №22

I Was briefly in the market for a newer ktm. Talked with lyle over the phone, decided to drive from Reno to Carson and check out what they had. The used bike I was interested in had high miles as they were honest with me about it. Kyle showed me the 2021 for a couple more bucks and I was sold. First time I bought brand new and the whole experience was fantastic. Never felt pressure to buy or get something else. Everyone in every department treated me with respect and dignity and answered the questions I had. Even made some money on the poker run! Probably wont buy another bike for many years to come, but Carson City Motorsports will be my first stop when that day comes. Thanks guys!

Za
Review №23

Great staff. Had my deal closed pretty quick, and they even delivered the bike in a snowstorm.

Ja
Review №24

Always a great experience- Jacob at the parts counter is awesome, he is so knowledgeable and you can tell he has a passion for motorcycles. I had to find some odd-sized DOT tires and I was at another motorcycle dealer and I didnt even bother trying to deal with them, so I made the trip to CMS because I knew Jacob would give me the best chance of finding the tires I needed. And sure enough Jacob and Christina took the time to find what I was looking for. As always I am a happy customer when I go to CMS.

Jo
Review №25

I highly recommend Kyle in sales. I purchased a bike for my son recently and Kyle helped make it a very easy transaction.

Da
Review №26

Perfect service given to my KTM 990 Superduke.

Ni
Review №27

While trying to decide which new UTV to buy, I had my reservations driving 30 miles south to buy my Wildcat XX as I didnt know enough about it, but was hopeful despite my initial reluctance. After speaking with Maya and Paul, my mind was put at ease. They made the whole process seamless and actually enjoyable. When it came to financing, Eileen was super friendly and a pleasure to work with. I can speak for the entire team that helped me out that day - they were professional, helpful and made sure my new ride was clean and ready to rip! Id recommend these guys to anyone looking to purchase a new toy! You got my five stars!

Jo
Review №28

Carson City Motorsports is always a pleasure to work with. Jacob, Eileen, and Paul have taken care of me with multiple bike purchases that were smooth and quick. They have always honored the deals they promised, and were flexible with terms. It was simple and easy to negotiate, and a good deal was made by both sides. I used to live in Reno, but now live in Albuquerque. For my recent purchase I drove 15 hours to pick up my bike from Carson, as they had been so good to me in the past. Additionally, they beat the price of my local shop (on my particular deal) by a massive amount. No complaints, and will absolutely drive 15 hours again next time I need to buy a bike!

Di
Review №29

CCM is without a doubt my favorite shop to work with. I have purchased many motorcycles over the years and Carson City Motorsports ranks as the best I have dealt with. From sales, service and parts, everyone is top notch in providing great advice. I never feel any pressure here that I am being sold something I dont need. Often as a result of their expertise, they will suggest no cost or low cost options that I would never have known about.

St
Review №30

Outstanding service and customer-oriented staff. Reasonable prices and fast turnaround on service. I bought my 1290 SA at this shop and I will buy my next bike here, also. Its a first-class operation.

Tr
Review №31

Eileen is amazing! My son races motorcycles Competitively & my family are all avid motorcycle riders. We have been working with Eileen for quite a few years now and she is by far the most insightful & prompt with any sales or financing questions we may ever have! Shes always smiling and makes you feel like part of the Carson motorsports family... It would not be the same without her and we look forward to seeing her every time we visit the store(which is frequently) professional, courteous and always willing to accommodate!

We
Review №32

If you need to have your bike fixed ask for Will!Hes helped us with all of our fiascos we get into on our motorcycles. Hes always patient answering all my questions.

To
Review №33

Looking for a tip top dirt bike, Carson City Motosports is the # 1 place to check out. Go see Pauls the man.Great customer service everyone at CCM is very friendly and HIGHLY knowledgeable. They get you in and out and on time to ride ! Traveled from Cali and the trip was very worth it .

Co
Review №34

Very polite and helpful clean and organized shop

Cu
Review №35

Jacob and the other staff were very helpful in getting my bike parts and knee braces. Its a large, beautiful store and is well stocked. The showroom is in a separate building and is replete with shiny new bikes.

Se
Review №36

I wanted to write a review about these guys, especially the service team. I live 2.5 hours away, and had my bike into them around 10am, and I received a call before 3pm saying my bike was ready. Though I only had regular maintenance done, they had me in and out of there. I really appreciate them not making me hang around all day waiting for it to be finished, as i mentioned I live 2 and a half hours away. Im very happy with their customer service as well, and will definitely be coming back. Thanks guys!

mi
Review №37

TOP NOTCH SERVICE DEPARTMENT! COULDNT ASK FOR BETTER IN THE RENO CARSON AREA!

We
Review №38

This store is always well stocked!

Gr
Review №39

Great service and knowledgeable employees. We will be back for sure.

Gr
Review №40

They were able to connect me with the bike Id been searching everywhere for. Thanks a ton to Eileen who basically held me hand through the process as it was my first bike purchase.

Ma
Review №41

Recently purchased my Wildcat side by side from CCM and will definitely be back for my next purchase. They all were the most helpful and knowledgeable people. It was the perfect buying experience and I cant wait to out grow the wildcat sport so we can come get another. Thank you to the team at CCM...

Rh
Review №42

Great experience!! Being from California they answered all questions we had! Awesome customer service felt like family!! Highly recommend Kyle and Eileen you guys rock !!!

th
Review №43

Awesome sale We were able to do most of it over the phone and made the process easy and Im very happy with my purchase.

Ry
Review №44

Hands down the best shop around . Everyone there goes above and beyond to take care of me. Proud and honored to fly the CCM flag wherever I go

Me
Review №45

Great experience all around purchasing a new bike for our son. Easy, well informed no pressure sales. Eileen in finance, Paul and Mya in sales, Jesse in parts and service and everyone else involved in the surprise! Thank you so much!!

Cu
Review №46

These folks have a huge showroom with a variety of adrenaline producing machines. It doesnt matter if you like twisting the throttle or putting the peddle to the metal. They’ll help you all the way through the process from selecting the right ride to service and support everyone is super helpful.

Te
Review №47

The best staff, bikes, service around!!! Been going there for 8 years now and theyve never let me down.

TH
Review №48

Picked up a 2020 FC450 after shopping around for a few months, they had the best price for the bike. Paul was easy to work with and stayed in contact while working out a deal over the phone, Eileen was quick and got through the paperwork process in a breeze. Upon review of the bike Jesse was really thorough and enjoyed the products he was working with, he put my mind at ease over the new technology that this bike has over my old rides! Thanks CMS

Mi
Review №49

They are fast and friendly. Will definitely recommend to my friends.

Sa
Review №50

I cant speak highly enough of how the KTM family took care of my family. I recently purchased a SX 50 and SXF 450 as I start my daughter on her MX career and resume my own and working with Paul on finding a bike was the most enjoyable sales experiences Ive had in my life period. Paul didnt waste my time with outrageous prices, and offers. He got me a great price right away, even beating year old bikes on Craigslist! Eileen made the paperwork straightforward and easy. I truly had no questions by the time she explained to me exactly how everything was processed, how the warranty worked, etc. Super knowledgeable and took the time to answer all my questions. For any one looking to buy a KTM I say head to Carson City Motorsports, you wont regret it!

Ja
Review №51

Always a good experience at CMS! Last july I bought my 2019 ktm 350 sxf and i couldnt be more pleased with both the service and the bike! My daughter loves her new gear we got yesterday and again, the service was on point. Always my first stop for moto anything!

fi
Review №52

Ive been going here for years and Ive always had a great experience!! Jon and Jacob are always so friendly and helpful and their product knowledge is next level. Eileen makes the buying process so easy and shes one of the sweetest ladies Ive ever met!! I highly recommend going to CCM for all your Motorsport needs!!

To
Review №53

Over priced scammers, taking advantage of low inventory and raising their prices. Reno KTM just beat them by 1000.00, without them even knowing Carson Citys price. Shop here if you want to over pay.

Fa
Review №54

Not a good place for business. Set up an appointment got the run around.

Te
Review №55

Jacob was amazing! He answered all of our questions about the 16 Stacyc we bought for our little guy, he was totally honest and helped us find a good deal on a helmet & gear while we are at it. Swapping out the helmet when it didnt fit our little guys head for Christmas was super easy too, thank you so much for all the help Jacob!

Ri
Review №56

Really nice selection of KTMs

co
Review №57

Everyone we dealt with while buying our son his new ktm were great. We were not pressured into buying and Jacob helped us figure out what bike we needed!

Tr
Review №58

I have purchased parts from CCM and spent time in the showroom just talking with the staff. Super cool people. I was even invited to stop in for a beer during my DS ride last year for Street Vibes. I just purchased a 2020 KTM 250 XC from them and they are all top notch. They went the extra mile for me and I really appreciate it! You just dont get honest customer service much anymore. Thanks again CCM team! TS

Lo
Review №59

Went in to the new Indian Hills showroom to look at Vespas. The fellow who was helping me was very kind but he could tell me practically nothing about Vespas, and only three of the dozen or so that were on the floor had any information tags. They couldnt even find the key for the model I was interested, nor could they tell me the price.If youre going to have your showroom open, friends, please be ready to sell the products. I wasnt impressed and probably wont come back. My apologies, because it looks like many of your other reviews have been quite positive.Best wishes in your business here, sincerely.

Br
Review №60

I shopped around for months on a 2019 ktm duke 390, after being quoted some very high numbers from 2 big dealers in california, I decided to look out of state, had a buddy at work call up at carson city motorsports and got me a deal I could not refuse.out of all the vehicles Ive purchased in the past, carson city motorsports has been my best experience ever, I didnt spend all day there and was in and out pretty fast, the price was what I heard over the phone and they took care of me very well there, I even decided to take advantage of the discount and what I won on their cars game to buy an ergo seat for my bike for dirt cheap.Looking forward to do future business with carson city motorsports for all my KTM needs.Thank you Carson city motorsports

N8
Review №61

I need more money when I go there, too much cool stuff

Mi
Review №62

I was looking to trade in my Harley-Davidson for a UTV. I found a great deal with no hassle on a UTV at Carson Motorsports. The staff of the Sales, Parts, Service and Delivery were excellent! You should look to see how they can help you.

Je
Review №63

I came in looking to purchase a 2020 KTM 300. Paul had all the answers I needed quickly, and helped steer me to the bike I really wanted since I was on the fence with 3 different models, and ended up choosing the 300 XC-W TPI. Eileen made the mundane task of financing and formalities smooth and relaxed with her quick wit and great personality. She explained the paperwork for DMV very well (since Im an out of state buyer things are more difficult), and had all of it neatly organized for me to take in. Jesse in Service was very informative and knowledgeable with the machine I purchased. When I asked A question, he had the answer quickly. He even shown me thing that I didnt think to ask, but am now glad he brought it up. Even though I live in the SF Bay Area, when It comes time for another new bike for myself, wife, or kids. You better believe im gonna take the 4 hour drive to see this team again!!! Thank You-

Ni
Review №64

Great! Dave in the service department is great at his job and very knowledgeable!

Er
Review №65

We stopped by in the off chance these guys rented dirt bikes (they dont at the moment but hope to sometime in the future), and to check out the bikes. Steve was super nice and informative, and happily went out of his way to show us some bikes in the back that had been lowered for shorter riders like myself. Steve was helpful, knowledgeable, and genuine, and you could really tell he felt like his customers were family. We look forward to coming back for their KTM demo day!

Jo
Review №66

The CCMS team have been extremely helpful and knowledgeable when ever we come in. Jacob Dacus is always the first one to help us out and make sure we have everything we need.

Ky
Review №67

The guys at Carson Motorsports are Awesome, took care of me and my bike like it was they’re own. Knowledgeable, friendly, and flexible service timing, these guys came through for wife and I definitely won’t be our last visit!🤙🏻

V
Review №68

One of the better motorcycle dealerships I have been too. By far the best in the Northern Nevada area. I drove from California to buy a bike at Carson Motorsports. I was in and out, and saved a lot of money on a Husqvarna, which can be hard to do in Cali. Keep an eye out for scorching deals on Motocross Bikes, if youre into that sort of thing. The staff went the extra mile to earn my sale, even though they didnt have to. A very friendly bunch of people running the place, and they make you feel at home relatively quickly. My only complaint is that they dont sell any Japanese brands. Honda or Yamaha would be nice, because the other dealers in Reno/Carson are an absolute joke.

Wi
Review №69

Jacob was very helpful and patient, and I want to point out that I looked also at the larger 26 liter Klim and while I liked the external tube for the snow probes..i liked the 16 liter pak better because it had external storage for the shovel...which in mnt sledding gets used frequently therefore access and the ability to allow it to drain is crititical...unless you want everything inside of your pak getting soaked! Anyway Yes I spent a lot of time looking at every little detail (though Ive read reviews online this was my first time seeing either pak in person). Jacob was very easy to work with and did not rush or distract me which really helped me in making a full evaluation and making the decision on what would be the best pak for me! OHHH PS the klim advertised Whistle,,,is on the pull zipper cord for the outmost compartment...that had me hung up for a few minutes I almost called to ask where the heck it was!! Thanks guys,,,you do know that the aspect 16 pak is sold out coast to coast,,,no one has them,,and I got it under retail!!!! it doesnt get much better....now if we could get three or four feet of snow..!

Se
Review №70

The shop has an eclectic group of just great guys I was traveling through and your jam and they just out-and-out took care of me goodshop good people service manager rocking dude general manager about a marine Im re myself

Pa
Review №71

I’ve bought a bike here and had several bikes serviced here. Never had a problem with these guys. Excellent customer service always. EVERYONE on their staff is friendly and helpful.

Bi
Review №72

To bad sales person didnt know about rebate on super duke

di
Review №73

Easy quick transaction on trade in and purchase.. Great staff!

Ma
Review №74

This was my first visit and this guys are on the top of their job. Very professional and helpful. Definitely Im going back with my kids there. 😊

Ph
Review №75

I was looking for some riding boots. Although they didnt have them they pulled out the various catalogs. We spent considerable time trying to find them. Carson Motorsports sets the standard and more in customer service.

Ja
Review №76

Great customer service. I felt very welcomed when I walked in. On of the managers took the time to get out of the office and say hi and ask if I need help or anything..

ev
Review №77

They have a great selection, how ever the one employee said they would match another price and I went back the next day to get it and a different employee said no price matching. So no business for them. Place is always empty, ic y

Br
Review №78

Awesome place to get your ktm and husky parts

ro
Review №79

These are an amazing group of people they did everything they could to help us went above and beyond to make the experience perfect!

je
Review №80

Each and every time I have gone into the store I have been greeted with a smile and courtesy. An if you need anything just ask approach. They mean it also. And when you do ask they will find the answer one way or another. Had my 300exc suspension set up the mechanic went way past what was expected and even found a busted screwed that would have left me stranded in the desert for sure. And above all they provide a military discount. Way to support the troops. Will always throw business their way simply for that fact alone. Thank You Carson Motor Sports. (I am horrible with names so apologies that I left them out. They are all good people)

Jo
Review №81

These guys treated my kids and I right while shopping for a new dual sport bike. Ended up getting a new husqvarna from them and I have zero regret!!Paul,chris, and Dex went out of their way to help me get financing. A+ in my book.Michael cycle works who lol.Thanks carson city motorsports!!!

Ch
Review №82

CMS has always been good about working on my bike even though I dont have their brand, one time mechanic did hokey job, but he is gone and the shop fixed it and made right. Store manager Kevin is outstanding in the business!

Ne
Review №83

These guys are awesome. Great shop with plenty of great gear and parts. Staff is excellent. Thanks

Sh
Review №84

Great people super helpful. Only purchased an Oset 12.5 but made me feel like I was purchasing a brand new XC300. Will do business with again and would recommend to friend.

Ge
Review №85

Absolute Great Customer Service. Thank you.

Ha
Review №86

Best place in town to shop for you off road and racing needs, the staff is cool and friendly, they never treat me like a mom who doesnt know what she is doing, major respect for this awesome team.

Ma
Review №87

These guys are top notch... needed a tool to fix a bike... they did not have it... but the guys in the service department... took they time and their tools and within a few minutes got us back on the road... great service...

Lu
Review №88

Gave me an awesome deal on a Husky TX300. Kevin and his team are top notch.

Je
Review №89

Best in Nevada.

Jo
Review №90

Great selection of gear. I appreciate the support Carson Motor Sports has given me

ji
Review №91

Every time weve been there everybody is more than helpful and give suggestions

Ma
Review №92

Great shop and well qualified staff and techs. I get my KMT serviced here from time to time. and their stock of after market items is quite large.

Ma
Review №93

Good people place very helpful and up to date on all very stocked and full love it..

Mi
Review №94

I had an emergency repair while traveling. They fit me into schedule right had my bike up and running in a few hours. Everyone was professional. The dealership is top shelf.

NV
Review №95

Great people, easy to work with.

Br
Review №96

Most professional dealership in Carson Valley. They aim to please.

Da
Review №97

These guys are super helpful. I have lots of work done there.

vb
Review №98

Not at all impressed with their restocking fee of 15%. We purchased a pair of Sidi boots from them. They cost us $500. Hadn’t even had them for 24 hours when I returned them and was charged $50 for a “restocking fee”, which was only 10%, so gee, lucky me (NOT!!) In a world where items can be found online for much less, I would think customer service in a privately owned shop would be top priority and pissing customers off would be avoided. The owner tried to tell me it’s because he’d already ordered another pair so now he’ll be sitting on them yet, he didn’t have the size down for me to try on last night. In fact, I wanted to try on another really pricey brand and there were none even close to my size. I suggest, if you choose to shop there, you know exactly what you want, without a shadow of a doubt, so you don’t have to pay their restocking fee. $50 out of our pocket sucks!

Jo
Review №99

Good selection of KTMS they werent willing to work with trade in though

Ki
Review №100

Super polite, super helpful guys. Reasonably priced.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:951 Jacks Valley Rd ste a, Carson City, NV 89705, United States
  • Site:https://carsoncitymotorsports.com/
  • Phone:+1 775-267-3767
Categories
  • Motorcycle dealer
  • Motor vehicle dealer
  • Motorcycle repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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