If we are talking about the North Carson location great. If the highway 50 east location I would call that pharmacy dangerous at best.
Wish I had read the reviews before I took my prescriptions there...might want to steer clear of this place, its a shame because most CVS stores are really nice, but this one is a little more than rough, especially the pharmacy. Very disorganized.
I went in for a prepaid phone card and ended up having someone make sure I got a flu shot. They didnt have my name in their Database though which I thought was odd cause I know I have been here. Same guy as last time gave me the shot. He had a french accent he liked my name and even asked me if I knew what my name meant. I told him yeah It means Son of right hand he said in french it means the youngest.
The main store is fine, but the pharmacy is absolutely horrible. The woman always working never has her mask on over her nose and even pulls it down below her mouth to talk to customers! Sometimes even the pharmacists in the back have their masks on under their noses. Ive had multiple issues trying to get medications filled here, but my main concern is that no one wears masks. Ive stood in line behind customers without masks on and the pharmacy staff does not tell these customers to put masks on. They stand there and chat with them.A pharmacy should be trying to keep the community safe and healthy.
Kathy with the crazy hair is very rude for no reason at all.
Its a great lil store. Meds, groceries and there friendly
Worse than bad. No attempt at service. Uncaring employees. Very poor Covid practices like mask under nose, under chin, rarely anywhere that would protect me. It is like they are in the infection business not the health business. The icing on the cake is the entire lack of concern how long you are on call waiting which is between eternity and forever, whichever comes last. I just got of hold which had a message Will be with you momentarily which is defined as a brief period of time and about 2 seconds, well I was on hold for 3150 moments (one hour and 45 minutes) and gave up.
Awesome customer service. Always friendly and welcoming cashiers. They grow a relationship with their customers to make them want to come back over and over. I have been a loyal customer for over 5 years and wouldnt change a thing about them.
Have All ways been very helpful. Good sale prices. Convenient. Best CVS in Carson sector.
Terrible Pharmacy!!! 25 minutes on hold, then hung up or Id still be hanging on! Ugh!
The store itself is fantastic, however the Pharmacy... is under staffed, slow, and it’s nearly impossible to get “1” prescription filled and multiple RX’s filled forget it. Not happening!!My “1” star goes to the front end. They are always kind and smiling.
I just moved here from California so I need to get my prescriptions transferred. I’ve been calling for a few days now and every time I call the pharmacy, I’m on hold for 45 minutes plus AND still haven’t gotten a hold of anyone. Giving it another try and if all else fails I’m changing to Walgreens. This is ridiculous!
Horrible pharmacy. My husband got out of the hospital and this was the closest pharmacy on the way home so I had the hospital fax the prescriptions here. Arrived at the drive thru, nobody helped us after waiting for 20 minutes. So I drove around and went inside. After waiting another 45 minutes they said they didnt receive the fax yet. Drove back to the hospital and got paper prescriptions and took them back in. They said itd be an hour wait so I took my husband home and went back in. After arriving over an hour later to give them extra time, they said the prescriptions wouldnt be ready until the next day!!! So I arrived promptly the next morning to make sure they were on the ball because now that I wasted all this time and my husbands prescriptions were being held hostage by this CVS, I couldnt waste anymore time getting them for my husband who just got off LIFE SUPPORT and out of ICU. And not to my surprise, they not only didnt have the prescriptions filled, they had NO RECORD OF ME BRINGING THE PRESCRIPTIONS IN!!! I called my insurance immediately and they said that this CVS Pharmacy had processed the prescriptions and ran the insurance!!! It took me all day to finally get the prescriptions to another pharmacy, Smiths in Dayton which I should have went to in the beginning. Why would this CVS Pharmacy run our insurance and then tell me they didnt have a record of our prescriptions at all? Something shady. And the lazy employees need to stock their cooler. The cashier told me its the vendors job. However, there were hundreds of Arizona Iced teas on the shelf, warm, and ZERO in the cooler. If you work at a store and there are no cold drinks in the cooler and no drinks being put in the cooler, you should probably toss a few in regardless of whose job it is. Thats just pure laziness. Or she could have said OK and then not done it but to blame the VENDOR for your stores shortcomings is tacky. I just wanted a cold drink that wasnt soda. I had to scrounge just to get a cold water there today for 88¢. I should have taken a drink from the water fountain by the pharmacy instead and caught a case of the B.S. flu like the employees have.
The pharmacy staff is very unfriendly. They make you feel like youre always in the wrong when its their mistake. They are majorly understaffed or something. Every time Im there, which has been 3 months apart I get the same service. They dont have enough people and Im constantly waiting 20 plus minutes to get my prescription that they screw up every time.
Fast service at the counter!
Horrible customer service by pharmacy. They actually lie to you. Sloppy, rude service especially by Debbie. I won’t go back!!If there was a zero rating I would have given them that.
The main store is ok with good staff but the Pharmacy there? WHAT A JOKE!. Constantly understaffed and rude/annoyed attitudes. Not uncommon for them to take DAYS to fill a prescription that Walmart or Walgreens fills in an hour....and thats if they dont screw up the prescription. Staff seems like they dont want to be there either. Drive up is hit and miss if its open or not depending on their mood apparently.Also seems like they have communication issues in their own system with the local medical facilities/doctors all the time and always blame everyone else ...yet other pharmacies have no issues getting and filling the prescriptions.
I wish there was a 0 star, they lost my perception once they said they are going to order it, when I went there they have not ordered it yet I had to transfer my perception to different pharmacy. They dont care about their patients and they dont have any idea what they do. I hope its not too late and my ear infection has not gone worse. Save your time and life and go to different pharmacy
I dont know what happened to this pharmacy, I have been using them for the past 3 years, havent gotten a RX filled for the last year. I tried calling them since last Thursday, and literally have been on hold for a week, so went down there today. You can tell there is something amiss, all the staff seemed very frenzied. I was second in line and stood there for 20 minutes and watched the line steadily grow behind me. I used to be so happy with the ease of getting an RX filled at this pharmacy. I will not be using them anymore. I would give this pharmacy 0 stars.
You can not get a money order over 500,and the money order is 1.50. We had to pay 2.50 for we needed one for 700. Will get them at Smiths from now on
Friendly, helpful staff.Found item there that I shouldve found at, Hardware store...Amazing!!!
All I can say is BOOOOOOOOOOOOOOO with 2 thumbs all the way down!!!!
Pharmacy is great. I think at times the rest of the store seems understaffed, but theres hardly ever a line when I go to the register.
Understaffed pharmacy. Consider using its drive-up window.
Its ok, IF your prescription is ready, often miscommunication with Drs office. After I pick up, THEN I get the robo call?!
Very understaffed. Prepare to wait 30+mins. Worst pharmacy Ive ever been to.
Horrible service and extreamly slow. Always in line for 30 minutes. They have lost prescriptions more then one time. They have no idea what they are doing. Ive never had such horrable service.
They didnt have much variety of Dr Bronners Castille Soap this time.
Long wait, and very unorganized. Unfortunately, it appears that this place is extremely understaffed.
There service is horrible by far the worst I have ever had
These people ( Carol) are the most rudest and inconsistent and incompetent people on the planet i really need to change pharmacies tired of their rude attitudes 😡😠
Stupid