So glad we kept looking, at the end of the road we found Carson City RV. We parked and walked around the lot, we knew what we wanted and when Warren approached us we told him what we looking for. He showed us our options and we made a decision. We spent less than an hour on the lot and doing some minimal paperwork, we left with an appointment for pickup the following week. We came for pickup and Doug walked us through the entire travel trailer. Ian completed the process with an explanation of our purchase and warranties. We drove off the lot in about an hour! The entire process was extremely pleasant. The crew of Carson City RV is the best, all extremely knowledgeable, professional and also fun! Many thanks to you Carson City RV!
Had a great experience at Carson City RV. They had a good selection of trailers to choose from and I never felt pressured to make a purchase. My salesman was Warren and he took the time to show me what was available and all of the features that they had. Except for a little glitch in getting an item repaired, which was handled by an outside vendor, everything worked out great. I would definitely recommend Carson City RV. It was a pleasure dealing with Warren in sales and Ian in the credit department.
What a great staff. Completely down to Earth. Never once did I feel pressure into buying anything. I was here months ago and inventory was hurting because of the market. But with this short 30 minute interaction with Jeff, I was never hassled into buying something I wasn’t looking for and was given straight forward answers on questions I had. I knew then when they got some trailers that I truly wanted I would be back.Today we picked up our trailer that we had purchased this weekend. Today we had the pleasure of dealing with more of the crew. Daniel did a solid walk through with me and answered all my questions.Ian in financing was our last visit and he was also a pleasure to deal with.All in all this is a great group of people to work with without a doubt one of the best sales lots I have dealt with. Would 100% recommend this place to anyone in the market for a trailer.Almost forgot I also worked with Mike who is the boss. He called me after I emailed a question on the Carson City Rv site. Once again my questions where answered and never felt pressure to buy.Thanks guys!
No pressure at Carson city RV. We had a wonderful experience with all the personnel. Shout out to Warren, parts manager for sending out Allan for delivering and install 2 parts. Finance dept. was very friendly and no pressure. We love our new travel trailer! Thanks guys!
My wife and I had been browsing for an RV for months. When we found CarsonCityRV, we were greeted by Jeff, a very friendly and welcoming salesman. He showed us around and gave us explicit details on their RV selections. He didn’t pressure us to buy an RV during our visit, but he did leave us very impressed with his customer service. Finally, we decided to buy an RV that we really liked. Jeff, Ian, and Mike were all very helpful. They gave us a full orientation, explained the financing and most importantly made us feel comfortable throughout our purchase. We are very happy with the mannerisms, professionalism, and patience they displayed upon our arrival for pickup day. My wife and I highly recommend CarsoncityRV to anyone looking to purchase an RV. I would highly recommend to request for those 3 guys upon arrival to their lot.
Great service, we worked with Jeff and he was straight forward, answered all our questions, took the time to explain the process, great place for new buyers, they never pushed any type of sale, they simply made suggestions and at the end of the day, let us make a decision, definitely recommend to give them a chance if you are in the market for a new or use RV.
We shopped everywhere and all the dealerships were so low on inventory. We got to Carson City RV and Warren was able to show us exactly what we needed 😃 Warren was so helpful, knowledgeable and just a really nice guy. Best experience ever!!!
Great experience with our purchase! The salesman Jeff and Ian in financing made the process very easy and accommodating. Cant wait to make new memories in our new Stryker!
We had Scott help us find our new travel trailer and he was so helpful! Upon picking it up Mike was who walked us through our travel trailer and he explained everything and made us feel so confident in driving away! Last but not least Ian was who helped us with sign all of our paperwork and he took his time to explain what exactly we were signing and made sure we understood each and everything we signed. Overall we were so impressed and happy with each person who helped us! I would 10 out of 10 recommend Carson city rv!!
Great place to go. Very helpful staff and very knowledgeable. Definitely would recommend. Very nice inventory too!
Just. Dont. In order to be employed at this establishment, they require you to be vaccinated, which is unconstitutional and wrong. I recommend you steer clear from this place for any sales, service or parts you might be interested in, there are plenty of other places to go ..
I bought the first 2022 a week ago from Carson RV and couldnt be happier about the purchase. The entire staff was very professional and didnt pressure me for the sale. I would recommend this dealer anytime.
5stars. I appreciate everyone at the dealership being helpful and knowledgeable in regards to their products. Having worked in automobile sales for a long time I may be a shrewd buyer but these guys didn’t mix up the details between business and pleasure.
Carson RV are my go to people. I had an issue with my rear stabilizers (this unit was a brand new one) Called my selling dealer and they would not get to it for about 4 months. I talked to Cassie and she had my unit in within a week and three weeks later job was done. They treated me like they actually care for their customers. Unlike Camper World they could care less about your problems. Cassie even had her head tech come out and go through the operating procedures. He took all the time needed for me to understand the operation. Thank you very Much Cassie.
The R.V. buying experience was amazing! Sales staff is very knowledgeable and friendly. I went there with the hopes that I could pull something bigger than I could safely pull. Scott let me know how the weights worked so I could be safe and keep my vehicle safe. He could have sold me something so they could make more money but chose safety over dollar signs. I am extremely happy with what I got. And at a very good price. No hard sales. Every question answered. Even questions I didnt even know to ask. Then the courtesy walk through and schooling of my coach on the day of delivery. Allen was there to go through everything I needed to know and answer any questions I could throw at him. They got my vehicle all set up and made sure everything was perfect. Paperwork was a breeze as well. They take the time to make sure you know everything every step of the way. I thought they would tire of my questions but they happily answered them all. Ill definitely take all of my R.V. needs to them in the future and would highly recommend anyone who wants to enjoy R.V.ing to give them your business.
These folks are all amazing glad we purchased our rv here.
This place was awesome! They really worked hard to get me a trailer in one day. Super awesome to work with and very thorough
Warren was AMAZING. It was the best purchase experience! We would highly recommend this dealership!!
If you are looking to buy an RV, Carson City RV is the place to go. We had the BEST experience with everyone here! Warren helped us pick out an RV that would be best for our family of 4, he was so kind an honest through the whole process. Rob walked us through our entire orientation on our new trailer and was so helpful and patient with us with all our questions. Ian the finance specialist was amazing! He made the entire process easy and stress free, we knew we were in good hands. Thank you EVERYONE at Carson City RV for helping us!
I am extremely appreciative of this service department’s professionalism and customer service - I was traveling through the area (actually past it already) in a brand that this dealer does not even sell, and my power tongue jack failed making it impossible for me to hitch or unhitch without having to use dangerous improvisations. I tried three other fly by night service providers in the area before calling these great folks who were further out of my way, who listened carefully to the problem, diagnosed it over the phone, gave me an accurate and reasonable estimate, and fit me in within an hour of my call. It was not a complicated job but still this was 180 degrees from the responses I got from my other calls. The tech Derek worked fast and showed me the problem within 1 sec of starting the job, also showed me some tips and they did an additional unrelated small safety adjustment at my request because I didn’t have the right tools for it.
These guys and gals are great! They all made it a fun experience and knew their rvs well. Highly recommended 👌
Great buying experience Ian was a great guy and Mike did an amazing job walking me through my rv also a first time buyer here
Came here based off reviews and will come back again based on my experiences to date. Between multiple visits picking their brain about hitch setups and costs (thanks Cassi in Svc and Parts) and time well spent with Justin working through details of combinations (parts) and Dan (svc) for both before and after the install in explaining things (even after close), cant say enough good things about these folks. Both before making the sale and my experience throughout being sold on some parts and services exceeded my expectations. Zero attitudes or issues in any interactions I had with them, whether phone or in person. They also did what they said they would do, and that is install a BW Gooseneck Turnoverball system, a BW Companion 5er hitch over that, a new trailer wiring hookup in bed and some Timbren load support for my springs, all in one day. They did and the workmanship looks great. They had one issue with my larger exhaust system, however thats not their fault, it simply didnt conform to stock and caused a clearance issue I will sort out myself. Pricing was very fair and they worked with me, even when I decided I didnt want the Anderson hitch, it again, was no problem. I will certainly bring my business here again, no doubt. Please continue the most excellent customer service, it truly pays off and makes the customer feel at ease. Friendly, down to earth folks. Like this place. Only thing I can recommend, add another 20-40% more parts available in the parts area, with wider selection, as someone else also mentioned.
Ive had wonderful service the last 3 1/2 years. Cassie and the service crew at Carson RV have always come through gor me. Keeping my 18 year old RV working perfect.
The best in town on parts and service. Supper friendly to!
Not going just yet, going in 4 months going to buy a large travel trailer for myself to delete motel bills.Will have cash then ...
Justin in parts is a walking knowledge book. Every time I need something he has the answer. Thanks again.
This is a great place! they make you feel welcome, everybody is very friendly. We found our RV. Thanks to Chris hes great! So excited!!! Thanks to Derek for giving us our tour in our new RV and giving us all the information that we needed to know. Finance department is awesome! Shout out to Ian! Thank you .
I recently purchased our third travel trailer from Carson City RV. Each time I have been in the market for a new RV, CC RV has treated me with respect, patience, and have listened to my wants and needs. For the last two purchases we have worked with Justin who was very attentive to our needs and was patient as we looked. Ian was helpful in the finance department, and the owner Beau was very caring, and took the time to talked to us about our specific needs for a trailer and helped up problem solve. Everyone was helpful and great! If you are looking for good, honest service, go see Carson City RV.
If you are looking into purchasing a travel trailer this is the place to go. We have just recently bought our second travel trailer with them. We told the sales team what we were looking for and they took their time showing us ALL the options. They have good honest feed back and they do not pressure you to pick anything right away. They make the shopping experience so easy and they have competitive prices as well. I love how they give you a thorough walkthrough of the travel trailer you picked and they show you how to use everything. They were patient as well. Overall I highly recommend Carson City RV to anyone looking to buy a travel trailer.
We bought a toy hauler that ended up being just a little smaller than what we were looking for (my measurements were 1 inch off...Ill own that) when I tried to do a return for a larger more expensive trailer they said that wouldnt be a problem but waited until the bank funded the loan before calling me back and then offered me trade in value...when I asked what that would be they never returned my call. The sales people DONT know the products they are selling, if youre smart youll take your business to Reno and leave carson city rv exactly what it should be...a potential mistake. They never even showed me where the spare tire was but had no problem selling me on add ons to make my life easier. I fully regret giving them my business and I will NEVER go to them again and have told all my friends and associates to avoid that place like the plague.
Terrific customer service. Excellent advice.
Had an amazing time looking and buying at this place. Highly recommend going here. Cheaper prices than california, which is where were from, and amazing customer service. Scott and Ian are the names to ask for. Theyll help you and then some. ⭐⭐⭐⭐⭐
Best place to buy a travel trailer, especially if you are buying your first one. Chris is an amazing sales agent, he called the car dealership to find out what my towing capacity is and only showed me trailers that my car could tow. He and everyone there was super friendly and knowledgeable. Their prices were a lot lower than any of the dealerships in Reno. I will definitely go back to get my next trailer in the future.
We had great service from both Scott and Ian. There was absolutely no pressure of buying anything when we walked through the doors. We told Scott what we were looking for and he showed us a couple models that matched that description!After we decided on the trailer we liked, Ian made the paperwork and financing part super simple and fun!!Daniel was also informative with the walk through as well!Thank you for everything!Tim and Melissa
We just purchased our first travel trailer and had many questions. The folks at Carson City RV took the time to meet all of our needs. From the moment we started to deal with all of their staff from figuring out the best trailer for us down to financing and setting the trailer up we had an outstanding experience. I would recommend Carson City RV to anyone who wants prompt and professional service.
We have been searching for our travel trailer for awhile. Carson City RV had exactly what we were looking for. Chris, our salesman, was very professional and did not try to lead us in different directions. Chris knew his inventory, plus he was a nice person. The rest of our experience was great. Ivan the financial contact completed our purchase without trying to add on to our purchase. The walk thru with Daniel was very smooth. We had a couple of issues, and Paul, the service manager, handled our concerns quickly and warranty Cassie came through like a champ. Definitely recommend Carson City RV Thanks Suzanne & Barry
Recently bought a travel trailer and it was an extremely smooth process. Everyone we spoke with, in sales, parts or finance, was exceptional and knowledgeable. They took the time to explain all the features and had our trailer ready to camp when we picked it up. Highly recommend!
My husband David and I bought a Springdale Model 1860SS from Carson City RV last Saturday and picked it up today. We worked with Justin Young in sales who spent as much time as we needed looking for just the right fit! The folks in the Parts and Service were amazing too...really appreciated the knowledge Daniel passed on to us during the pre inspect and orientation. Ian in finance even made the final paperwork enjoyable and every one of the staff we encountered helped make our experience there a pleasure!
Excellent service, product, prices.
Everyone who works here was so friendly! There was no pressure and it was a great experience all the way around. Everyone I worked with and even those I did not directly work with, were all great people! They made my first travel trailer purchase super easy and smooth. I greatly appreciate their help!
This was perhaps the best large purchase experience I have every had. The staff is very knowledgeable, helpful, and friendly. I was provided a complete walkthrough of the RV with more than ample chances to ask questions, so I fell very confident in working and maintaining my purchased toy-hauler trailer. The sales and finance teams are phenomenal as well. I look forward to returning to this company should I look to make a purchase in the future!
Carson City RV is the place to go! The staff is friendly and knowledgeable. The whole experience was pleasant. I would highly recommend this dealer to anyone!
We received exceptional customer service at Carson City RV!My husband and I were in search of a new RV after our insurance totaled ours in an accident. I was not excited about looking for a new RV because we were happy with our (now wrecked) trailer and honestly, the experience we had 3 years ago while finding our now wrecked trailer was just awful. 3 years ago - It took us several trips all over Reno and visit after visit with big city RV sales men, who treated me like I didnt exist, to painfully find our last trailer...an experience that made me cringe and wonder how Reno RV dealers stay in business with their awful customer service.Fast forward to this experience...as soon as the insurance company advised us the trailer could not be repaired, I began to stress about the prospect of another awful experience looming. I told my husband it was up to him, cause I dreaded it. I even suggested we wait a year and travel to a different state to get a new one! My hubs couldnt wait...he found some features he wanted and found Carson City RV had a matching RV. Between Paul and Warren, they took actual pictures (the same morning of the inquiry) of the trailer they had on their lot and of everything my husband had additional questions about. I found myself accompanying my hubby that same night to check it out. The entire staff was friendly and kind. We looked at the trailer and another caught my eye - Warren walked us through at least 5 different trailers and highlighted all the awesome features of each, never once acting annoyed or like we were wasting his time (what I experienced at several Reno lots). We were sold at the end of the night and planned to pick it up our new trailer later in the week.Of course, there were some extras we requested (parts and such) and would need to plan those out when the stuff came in. When it was time to pick up the trailer, we made arrangements for all the extras and placed all of the appropriate orders and had a very pleasant visit with the finance team and with the parts and service department (again - not the same awful experience we received with our previously purchased RV in Reno). Once the extras arrived, we set up a time to bring the trailer back to have them all installed. We let them know we needed the trailer back in a very specific time frame - not only did they meet that expectation, they exceeded it! Everything weve gone through and everything weve experienced at Carson City RV has been nothing short of exceptional! I had a very pleasant experience and I highly, highly recommend this place for all your RV needs!!
Purchased our first trailer here with Jeff. He was great to work with and helped us figure out what works for our family. Ian, in finance, made the process super easy. Service/parts department was great! And they even delivered.
Let me tell you, this is the best place to buy a camp trailer. We live in Bishop Ca and for us to buy the trailer we needed a CA Vin inspection, no problem, they took the trailer to Tahoe and got it done for us.Huge thanks to Jeff, he had no problem going out of his way to get us exactly what we were looking for, your awesome. Thanks to Allen, he did our walk through, super friendly and helpful he explained everything to the tee since this is our first camp trailer. Big thanks to Ian the finance guy, he gets it done fast and efficient. Thanks to everyone at Carson City RV your amazing!!!!Thankswaexplaieverything to the tee
Warren is Amazing! He knew what I was looking for and he made it happen. The streamline process from locating the right unit, to the financing to the walk thru was easy. Everyone there took excellent care of us!!Thank you
We recently bought a new RV through Carson City RV and our experience was very pleasant! Justin, our Sales Rep was very helpful and not pushy at all! He followed up with us when he said he would and was very responsive to any questions we had. Ian, the Finance Manager was extremely helpful as well and made the process very easy! All in all, I would definitely recommend them to anyone looking to buy an RV!
Has all the rv fix material anyone could use
If you need an RV in your life, this is the place to go. Everyone is so friendly and knowledgeable and they work their butts off to make sure you get everything your heart desires. We had a great time working with Carson RV and would never go anywhere else!!
Great customer service!
As absolute Newbies, we were very pleased with the time the staff spent with us. They got us up and running smoothly and we never felt pressured or rushed. Very impressed!
Best experience! All the way from sales to service, parts and finance! Everyone was very knowledgeable and patient! Even the owner stopped what he was doing to help us with a small issue, and made sure we left there completely happy! If you are thinking about getting a RV, give them a shot! I’m sure you will be as pleased as we were!!
Carson RV is the place to be.. nice friendly atmosphere and knowledgeable staff. Ive never been disappointed in any transaction Ive had with them. Highly recommend to give them a try next time you need any products for or work on your rig.
A shout out to let you all know what a wonderful experience I had here. The staff was very helpful and knowledgeable. My family and I were very impressed with the professionalism and courtesy extended us. Thank you to all the persons involved in the purchase of our travel trailer. We appreciate you all.
Just bought our first RV here it was exceptional service!!! Best buying experience ever!! We will be back to utilize their highly rated service department!
Quick friendly
We were extremely satisfied with Carson RV sales, finance, and service personnel. Everyone we dealt with was knowledgeable about their product and we were never rushed or pressured in any way. Also very impressed with how they stand behind their commitments. We highly recommend this dealership.
Carson RV staff are wonderful, friendly, and knowledgeable. The process was easy and simple. Great prices and deals. Highly recommend. Truly happy with their services.
Wow we went to 4 other local Reno/Carson area RV dealers. No pressure super detailed they took their time explaining what we are buying and what we were getting. This is our first toy hauler they did amazing job walking us through the entire set up. We are ready to go camping day one!
World-class service! The staff at Carson City Rv is exceptionally helpful and friendly. We bought our first trailer here and Im so glad we did. They took the time to explain all the features and answered all of our questions. I cannot recommend these guys highly enough!
Bought our first camp trailer here! They were super helpful and answered all our questions!
Most of the staff were amazing, super friendly and very knowledgeable. I appreciated the time taken to explain our new trailer. I highly recommend purchasing from this dealer.
It was about a year ago that we purchased our Travel Trailer from Carson City RV. We did a lot of research as to which RV dealer was the best, not only in Northern Nevada, but nationwide. Honestly, there are some really bad dealers out there, and you truly do not know what to believe. There are two things that made us go to Carson City RV, and the first is the floor plan that we were looking for. We wanted a small RV (just for two people), one that can go into narrow and small dry camping sites and also one that is not overly heavy so that our diesel mileage would be the best that it could get per gallon. Carson City RV had exactly what we were looking for. Now, comes the “TRUST” issue. How do you trust this dealer in comparison to every other dealer? So, we went to our trusty bank and applied for a loan and we asked the banker what her thoughts were about the credibility, reliability and integrity of Carson RV? She actually said that they were the best in Northern Nevada, if not in the entire state. Well that cinched the deal. We have never dealt with any dealership, from East to West, that was this honorable and trustworthy. From the salesperson and Manager in Reno, the Financial Manager, Ian, in Carson City and the Parts and Service Manager, Brandon and his staff, honesty and integrity are first and foremost. They never advised us incorrectly and the options we wanted added to our RV were done so with both Brandon and us working together to see what would work best for us and also if it could be added to our Travel Trailer.This took a long time in coming, but since Spring is coming and the RVing and camping time is almost upon us, this could not be a better time for our recommendation to you, the public, if you are ready to invest in a camper, to spend your hard-earned money, do so at this amazing Dealership. You will have no regrets.
I just purchased a used travel trailer from Carson City RV. I am very impressed with everyone who works there. Genuine people, professional, knowledgeable, and very patient with me and my family. I love my new travel trailer, and I really enjoyed the shopping experience. I highly recommend them.
Everyone at Carson City RV was so helpful and friendly, great customer service. We are beyond happy with our experience and our travel trailer purchase. The process was quick and easy. Highly recommend!!!
Jeff, Rob & Ian are great to work with! They helped us pick out our first camp trailer for our family. The knowledge an professionalism was top notch. Definitely recommend Carson City RV!
We had the best experience buying a travel trailer from Carson City RV. From the sales person Jeff, to Daniel (the technician), to Ian (finance guy) to the lovely young lady in the sales dept! Everyone was extremely friendly, helpful and professional. The perks they find when financing is also a win win for everyone! Thank you Carson City RV
We are really happy with our NO-BO Trailer and glad to have bought it from these folks. From sales to finance to parts to service they are all good people who were easy to work with and very knowledgeable for first time buyers like us.
Absolutely the friendliest place I’ve ever dealt with. Everyone willing to help out each other and with this crazy pandemic, they went through all the extra hoops. We appreciate everything. Thanks!
Looking for an RV, go see Warren and Ian at Carson City RV. Very friendly, professional and knowledgeable. We got a great trailer and at great price. We highly recommend them! Thanks guys!
Great people. Everyone is friendly. The trailer we had our eye on got sold and they made a point of getting an identical one for us. It happened real fast. The financing was easy, the price was awesome, and the time they take with you on the walk thru is excellent. Highly recommend!!!
Justin and Ian were the best. No hassle or pressure on sales and very knowledgeable. I highly recommend Carson RV and even better they are locals. Process was outstanding and Mike in service walked us through our new RV features. Thank you all!!
Nice trailers there
We just purchased our new travel trailer from Carson City RV and am so happy we did! Warren was great at explaining the various models without feeling pressured into buying. Ian was awesome at explaining financing and optional protection plans. From sales to service, I would recommend Carson City RV to anyone who is interested in buying or just what options are available!
Very helpful.
We just bought our first brand new trailer!!! Whoop whoop!!! Chris in sales, Derek and Rob in Service, and Ian in finance, were absolutely amazing to work with... took a lot of their time with questions and what nots, and they happily accommodated every request we had... such a great place to have given our business to. I would not hesitate to go there again.
Always have the parts we need without the attitude of the other RV places in Carson City
They had what we wanted great sales staff.
Excellent service! Scott was great, as was the person who did the walk through. Would recommend a visit to them if you are in the market for a RV.
The first trip was was great, everyone was nice and was happy with the price. Its when you go to pick up your new rv and wrap up financing is when the surprises happen. If taxes are included on the sticker price and sounds too good to be true, it is. Not mentioning any names just to let anyone know who reads this, the finance guy is where the surprises are.
I bought my first brand new camp trailer from here. Absolutely a great experience! Warren was very helpful in finding a trailer that had everything that I was looking for.Mike was also very helpful showing me how everything works and how to maintain it from front to back.Ian in finance is very easy to talk to and made sealing the deal very easy! Carson City Rv has a great team to work with. Thank you very much!!!
Chris was a really knowledgeable sales person and always available to answer any questions. He helped us find a fifth wheel toy hauler that was the right size for our truck. Ian was the best finance guy we have ever worked with. He made sure we got the financing we wanted and worked really hard for us. Couldnt have had a better experience anywhere else. Thanks Carson City RV for making our dream a reality.
Let’s face it, you can find an RV just about anywhere but finding a dealer that provides outstanding customer service as well as a great deal on a great RV? That’s harder to come by. I found exactly what I needed at CC RV. Justin, Doug, and Ian were professional, helpful, & friendly all the way.
Staff is very friendly and knowledgeable, they make sure you feel comfortable with your purchase. Chris was our salesman and he didn’t even mind that I asked to see the same trailer 5 different times before we made a decision. Mike went over in detail every aspect of our trailer before we drove it off the lot. Never did we feel rushed or that we were just a waste of their time. They all really wanted to make sure we knew everything we could. Chris even answered questions after hours. Ian made the signing process quick and easy, but still went over each line of the sales contract. I would not hesitate to recommend anyone who is in the market for an RV to make this their first stop. I would definitely buy from them again if we were ever again in the market.
Great experience with everyone there. Would recommend them to anyone that wants to buy new trailer
We came in to look at a Toy Hauler and ended up finding exactly what we were looking for!! Everyone was friendly and knowledgeable! When we said we wanted to talk it over first there was no pressure and when we decided to buy, they were quick and professional. We were trading in another RV and they were very flexible and accommodating when we made the switch.
Everyone who helped us was friendly and accommodating, the process was relatively smooth, and they made what could have been a stressful purchase pretty darn easy! Highly recommended!
Great dealer! Got a excellent price on our first trailer. Super friendly staff. Went through every aspect of the trailer to make sure we knew how everything works. If you are looking at RVs dont go anywhere else.
For service department they dont have much. Not impressed with stock. Good service nice people but lack real RV service parts selection.
We called about two trailer we were interested in and received excellent service. After getting the information we needed, we bought one of them site unseen. We came from Pahrump and they had everything ready for us. We were very impressed with all parties involved and love the new trailer!!
Purchased a new travel trailer from Carson City RV. Picked it out at the Reno location with help from Mike and then picked it up in Carson City. Everyone was friendly and helpful at every step. Service guys did an excellent job with the walkthru and inspection beforehand. They had parts ordered for a couple small things that need to be replaced. A great experience for a first time buyer. They made sure I was comfortable and gave me confidence to drive with a trailer for the first time.
I got to say, my experience here was great. Bought my first ever brand new toy hauler. Our salesperson was Dennis and this guy has been around. No BS, no pressure. If he doesnt know something, he will find out the facts Jack. I got what I wanted ultimately for an awesome price.
Good friendly and knowledgeable staff
I would recommend this place %110! The best dealership we have ever had to deal with. Thank you to Warren, Joe, Ian, Allen, Doug, Daniel and Justin. You guys are AWESOME!
The finance and service was spot on 100%. We really appreciate Ian. All of the parts people were very helpful.
Jeff was great to work with as he explained all the details of the many rvs that we looked giving us a lot of information to think about before purchasing. There was no high pressure sales. All of the staff from there service department to the finance department were all very helpful.
I received a recall notice for the suspension on my Vilano 5th Wheel. There are no dealers in this region and I called 5-6 area dealers to see if they would do the repair (Note, there are only a few RV suspension manufacturers and Lippert is used by multiple RV manufacturers). Everyone refused to do the service except Carson RV. Brandon in the service department communicated with the manufacturer and scheduled the repair. The service was completed faster than expected and the service technician provided a detailed explanation of the inspection & repair process. I am really impressed with this company and highly recommend them.