Kent and the entire team of experienced installation techs are incredible to work with. We recently had quite a bit of suspension work and accessories completed and we were truly impressed with the attention to detail and timeliness of all that was done. There are many challenges these days with supply constraints and skilled staff but these guys rise above it in every way possible and we really appreciate working with them. Thanks again for the incredible workmanship.
Love these guys.. They gave me a great price on a brand new Leer camper shell. It was a very quick install, with professional service and a great friendly staff. I will be going here again soon. They were easy to deal with, responsive and they 100% will be my new truck accessories store going forward. Thanks gents, I appreciate the quick turnaround, fast install and prompt communication. Thanks especially to Mitch and Bill! I dont know the install techs names or I would call them out as well.They are pretty busy here so be patient if they put you on hold on the phone. They had multiple customers in store and 3 plus customers on hold on the phone as well. Just know that they are not ignoring you, they just are that busy. With the service I received from them and the great prices offered it is no wonder they are so busy and is well worth the wait.I went to another camper shell place Saturday to look at a couple of shells that were on consignment. Both were on the high end of the used shell pricing and were the wrong color. When I told the owner of that show how much I was quoted for the shell I purchased he told me what a great deal that was. That sealed the deal for me. This was the price they gave me and not a price that was lowered because of haggling.Long story short, if you are nearby, stop in and see them. Great prices (per their competitor) great prompt service and a friendly staff that strives to help.
My wife and I bought a 2021 Arctic Fox 811 cabover camper in mid October from Kent and couldnt be happier. We were one of the fortunate ones and managed to get the last one in stock. I guess the demand right now is about 6 months out. If you are looking at purchasing a camper a camper shell or any type of suspension work these guys are the best. Kent thank you very much for going the extra mile and providing my wife and I with 5 star service. Highly recommend.
CTA, RV/Camper: I highly recommend Kent and his crew, they go out of they’re way to help their customers. Fair rates, great products, and knowledgeable staff. A+++
I just bought an Artic Fox from them. Kent, the manager I believe, was knowledgeable, patient and polite answering my 1000+ questions! I would highly recommend doing business with this locally owned company.
Best shop ever for having custom work done on your truck. All of the guys are friendly, helpful and well qualified.I have had all of my truck accessories installed here and they always do an amazing job. Super high quality work, fair prices and I always get my questions answered with patience by the guys.I highly recommend them for anything from lights,to bumpers, to tires.
I just want to offer my appreciation for a job well done. Custom Truck went out of their way to help me with a warranty problem on a 2004 Leer shell. I was lucky in that my warranty on the specific item was a lifetime warranty. They took care of everything.. When a business makes the extra effort to help a customer it should be recognized and maybe more businesses or companies would try harder. Thank you Andy and all Custom Truck Carson City. Bill Phillips
They ordered an attachment for me for my truck and installed it for me as well. I have no problem with any of that at all. They only thing I might question is the charges to install the items. They estimated 4 hours of labor when I enquired and it ended up costing 4 hours of labor. Sounds good? Thats fine, but I dropped the truck off at 9 am I was picked up by my ride at 930 and my truck was still in the parking lot waiting to be worked on. I received a call at 1130 saying my truck was done. So I had hoped the labor charges would be closer to 2 hours. But they may simply charge by the book like mechanics do. I am not sure but at $130 an hour it adds up quickly. But I have no complaints about the parts or the install and I should have asked them about the cost while I was there, but I really didnt notice until later and I was glad it was finished early on what I know was a busy day for them. I would still highly recommend them to others. They installed everything for the price they quoted, they just finished the job in about half the time that they thought it might take. So not sure if that is good or bad. I do wonder if had taken longer than estimated to do the installation if they would have charged more for the extra time, or charged only for the estimated amount.But they did a good job on the installation and I would use them again. But, I might just enquire about how the install hours are charged first. Is it based off actual time taken, or simply off the estimate?
Nice friendly staff. Good selection. Well informative.
I had a small issue with a purchase and CTA gladly ordered a different upgraded part with no deposit. Not to often a company will order something for you like that. Great service🤘
I have been going to Custom Truck Accessories for many years now. I have bought shells, tonneau covers, and running boards. I have also had them spray in several bed liners. They always do outstanding work and the products they offer are high quality. Their pricing is consistently reasonable. Most importantly, they do business with integrity. I’ve especially enjoyed doing business with Andy throughout the years. He will always treat you right. CTA is a great business that I highly recommend.
I had a hitch installed for more than $600. After I drove off I noticed the turn signals were acting wrong. The next day I got pulled over for no running lights. I made another appointment. They told me there’s nothing they can do and take my truck to a dealership. It’s an awesome shop, I was planning on spending a lot of money there but they did not stand by there work. I can’t drive my truck to work without the lights and I can’t get an appointment at the dealership for more than a week.UPDATE: Three weeks later, two trips to the dealer, and $450 dollars later (in fees from capital ford) It seems like it is finally resolved. CTA did not ground the lights to the frame, they grounded it to the aluminum body. That caused all these problems.
They are very knowledgeable and helpful. I went in for different things and they were always friendly and helpful, even if I was not ready to buy. They even told me where I could go to get the work done faster, if needed. When I was considering a purchase they let me know the installation would be a few weeks away. I did get a rack from them. They finished right on time and did an excellent job.
Great shop for custom trucks and truck camper needs. I had a hard time locating some butyl tape in town until I stopped at this shop. Upon arrival Chad at the counter indicated they did not sell butyl tape either. So he asked how much I needed then went into the back and brought me back a strip more than I needed at no charge. Thanks Custom Truck Carson City you guys are truly the best.
Went down looking for some custom fog lights & some replacement parts for my truck. Dan page helped me out & his overall knowledge from brands to installing everything was impressive. He made the while thing from start to finish easy & stress free & has gained a loyal customer because of that. Thanks man.
Great people, they do great work, and are highly recommended. They really take care of their customers and take pride in their work. They did a great job with my 4Runner! I will use them again in the future!
I have a suburban that I got lifted with wheels and tires and I love it. It looks like a whole new vehicle. My salesman dan was super helpful and even talked me into getting a train horn which I like more than anything. I highly recommend this store for the professional work and a great atmosphere.
Helpful but designed for newer rigs. Screw on fabrication
Been a customer since 2012. Can’t say enough good things about this company ( Carson City branch ) Andy and his crew top notch. Their courteous, professional manners are second to none. Excellent customer service. Always there to answer questions and provide sound advice. The only place that I’ll have factory, aftermarket parts and accessories installed.
Custom Truck Accessories put a new Leer shell on my 20-year old Dodge truck. It looks great and makes the truck a lot more usable for me. Staff were great and the price was fair.
These guys went above and beyond to help me get on the road before a trip highly recommended will be back even driving down from Truckee. Very helpful!
Pleasure doing business with. Great customer service and Great prices... Highly recommend.
I had a great experience with them. LOVE my Rhino liner that they sprayed on my truck bed. They did an excellent job! It looks great! Staff is all friendly and great to do business with. Prices are very reasonable for the amazing work that they do! I highly reccomend them!
VERY disappointed with Custom Truck in Carson I have spent thousands of dollars with the Reno store since 2015 and never had a complaint. I recently moved to Carson and went to this store to have Tork Lift load stabilizers installed. (not a hard job) They were on time and completed the job in a timely manner. When I got home and checked the work I found they had installed the items wrong. I went ahead and re-did the proper installation. In doing so I had also discovered that two of the bolts were loose. Wasted the cost of installation to them. They need better quality control at this store. Not sure if I trust going to this Carson store for anymore work.....I want to edit my previous review. I was contacted by Andy and he was very concerned about my disappointment with the service I received. It was very apparent that he was concerned and we came to an understanding. Custom Truck of Carson defines the way businesses need to take care of its customers. I will not have a problem conducting business with this establishment. Thank you very much Andy.
Great service! I’ve had the Rhino lining, bed step and Leer cover done and I am coming back for a rack and tires.Great prices and excellent customer service, I highly recommend this business.
They are more than happy to sell products and take your money. After that theyre rude, disrespectful, and lack customer service skills.
Very helpful. They seam to know their stuff. Hope to work with them again soon.
I had a amazing experience, Dan help me get a hitch for my suv. I will definitely recommend him to anyone. He is very knowledgeable, professional, great customer service.
Customer service is the key for Andy.he did a great joethank Andyi will be back
Dan is extremely helpful and knowledgeable. He helped me pick out the perfect tires and hitch all for an affordable price.
The guys at Custom Truck are amazing. I travel 90 minutes each way to get accessories for my truck. Today, they replaced a faulty brake controller I purchased two years ago from them - at no charge!
Great shop! Andy was very helpful in getting the accessories and parts that I needed for my 2017 Tacoma. They did an amazing job on the installation. They have a great selection, and are very knowledgeable. Thanks for the good work guys!
These are my go to guys in Carson city for bed covers. They also have remounted my 5th wheel hitch three time on different vehicles. Friendly service prompt reasonable pricing
Brought my Leer shell in with a broken lock wire, they fixed it in about 3 minutes then proceeded to adjust all the locking mechanisms to perfection. Better than when installed new and did not charge me a penny. I will definitely buy my next shell there.
Called Custom Truck Accessories in Carson City after having another shop not complete the lift work on my 2019 Denali HD properly. The other shop was then too busy to finish what they started. Called CTA and not only did they squeeze me in the next day, the work got done quickly and on point exactly how I wanted. Very pleased with this outfit, they not only got the job done but did a few extra things to really show they are committed to pleasing their customers. Thanks guys!
My first choice for truck customization in Carson City area. This is my go to place for any custom thing for my truck. The crew is very knowledgeable, and can go the extra mile. I like the show room... this is like a toy store for adults.
Alright here is the deal... I bought a little toy car read every review online purchased wheels and tires that supposedly wouldnt rub, and low and behold they did... I called every place I could think of in Reno and everyone told me I had to order a lift kit and they wouldnt even guide me in the direction of what I needed (vehicle is a suzuki). I woke up today and figured what the hell let me go to the only place I could think of in town, and I ran into Dan.. Told him my concern this guy went back grabbed his tech, and before i knew it I was outside with fixed problem. What looked like a dead end turned out to be a quick and easy fix thanks to CTA and Dan Page. I cant thank you enough, and I will be back for more toy add ons for all my vehicles. If you havent been in to talk to these guys you are missing out. Friendly atmosphere, and they walk you through what you want... Highly recommend then and will be back for plenty more! Thanks Dan!
Really knowledgeable staff ready to work with you to figure out how to make your truck dreams come true
Best G rates adult store ever!!
These guys really know what they are doing. Fast, professional, and neat. Spotless showroom.
I finally found a place to do my business for all my 4x4 vehicles. This place rocks! My very first visit and the gentleman helping me had the patience to answer and quote me prices on exactly what i needed with no upsale pressure at all. I will order my parts, have them install and do another rating based on that experience. But for friendly, personalized treatment. YOU MUST, WITHOUT DOUBT, GO SEE THESE FOLKS! Its really a no Brainer!
Very nice guy at the register! Answered all my questions
Great place to do business. I would recommend this place to anyone.
Replaced my car 4 pin trailer harness. Very professional and very helpful. Highly recommended
Another great experience with Custom and Vinnie!!. Fixed all our little bugs on our new Lance Camper. So hot out today but he even washed our rig! Off to the mountains now to get dirty😊 again.
Called on Thursday to have my camper looked on Monday or Tuesday. They told me the Lance camper guy would be there Monday and was then going on vacation, so try to be there by 5:30. Was there by 12:00 on Monday and they told me that the Lance guy was on vacation and would not be there until Wednesday. And he was booked for a couple of weeks. They have poor customer service in my opinion.
Called in to make an appointment for a tire rotation for the following week, walked out to my truck a few moments later, and notice I had a screw in tire. Called back Andy he got me in to fix it with 2 hours!When I got there, they had a little opening and they rotated my tires right then!These guys are there to serve their customers! I will be a customer for a long time after the service I received in my time of need!They have done all my aftermarket additions and installs and I would never go anywhere else! These guys are real pros!
My brother takes his truck here, so when Toyota was trying to get $5000 for shocks out of me (full story below), he recommended that I see these guys and get aftermarket shocks put on them rather then their obviously faulty shock system (the car had just reached 50,0000 miles) .. I had all new shocks put on here and saved myself $3800. My car drives like a damn dream, I didnt even know cars could run so smooth. SOOO glad I came here. Will be back for more!!!THIS IS THE REVIEW I LEFT FOR TOYOTAWARNING!!!! THIS WILL SAVE YOU THOUSANDSIF ANYBODY HAS PROBLEMS WITH THE XREAS SYSTEM OR SHOCKS: DO NOT GET THEM REPLACED AT TOYOYA!!!! DO NOT PUT THAT SHT SYSTEM BACK IN YOUR CAR!!! SAVE $$3800 and get aftermarkets put on them at Custom Truck Accessories in Carson City, and have your car drive like a dream on and off road. MY 4 runner drives sooooooo much smoother and cleaner on the road, you barely feel the potholes. You get SUCHHH better performance on your vehicle.Heres the story:I bought a CERTIFIED PRE-OWNED 2015 limited 4runner in October. I took a ski trip in my assumingely reliable 4runner in March. During my next service, they told me the shocks were going out and due to the newish XREAS system it was going to cost $5000. Since I was over my miles (due to my trip) they would not cover the cost, even though I way overpaid for the car (since I am a female and they see $$), and bought all their warranties and service contracts through Toyota. However, the reason why I bought the certified pre-owned was that they were supposed to ensure everything is working properly and serviced appropriately. I AM EXTREMELY disappointed in my Toyota, this dealership, the corporation. I am 30, and a lifelong subaru owner, and wish I never switched. I have zero confidence in my car and the new shiny systems (the older cars are obviously better, my cousin has a 20 year old 4runner) in it.
They have many accessories for your truck in stock at varied price levels. Pleasant and helpful employees and over all pricing is good.
These guys are the best
Had leaks in my camper liner. They repaird them in a timely manner. I asked what the cause was and they told me who ever installed the shell didnt put on the required extra seal part that a toyota tachoma needs up by both corners by the cab! They did this at no charge! I am a 70 year old woman, they could have done me so wrong but are very honest. You dont always find that now a days. So thanks again Custom Truck and Merry Christmas!!!
I have been a customer of Custom Truck Accessories, Carson City for over 4 years and have nothing but praise for Andy, T.J. and the crew. But its when something happens or an issue arises that determines the true character of a company and its staff. A few weeks back I had heated seats installed in my Honda Ridgeline. They did a great job with the installation but, unfortunately, the rubber door seal on my Honda got ripped when they were putting the driver seat back in. Brought it to Andys attention and he immediately apologized and ordered a new seal to replace the ripped one! Its because of their action to rectify the problem, get if fixed as soon as possible and do it in a professional manner, that I will continue to do business with them and will not hesitate to recommend them to friends and family! Andy and his crew are a definite asset to Custom Truck Accessories!
Went in with a broken part that was originally installed by tv gem 3 months ago and they gave me a free replacement no questions asked. Great customer service
We had a good experience here.
The sales rep TJ was very helpful in making my decision on the purchase of my new Lance truck camper hes very knowledgeable and will work with you far as pricing.....
Very excited about how my 4Runner drives now, Andy and his team were right on with parts selection and installation. Now my problem is everybody else wants to drive it! Thanks guys....
Beautiful job on my Rhino bed liner but when it came to breaking my tailgate on 1986 Dodge Ram they didnt take responsibility of breaking it trying to hide it from me by not telling me. That was not cool
This place is amazing!
I purchased a lumber rack for my truck. I ordered it on Tuesday and got a call on Wednesday telling me it was in.
It is such a good place for trucks if you need any thing definitely go there for truck things
Knowledgeable and friendly staff. Things get done on time and for the amount quoted.
Great prices!!
Did a great job on my truck
Helpful staff and good selection.
Always great service
Great customer service
Excellent service
Fast & nice
Great place
They have stuff for trucks
Cool accessories
Thanks