The staff at Carson Home Furnishings is outstanding! They genuinely care about their customers and go out of their way to ensure you have a positive experience! We were working a project that required a sleeper sofa by a certain date. When they weren’t able to guarantee a delivery by the date needed they offer to supply us with a loaner which we thought was unheard of these days. Fortunately that didn’t need to happen but they went out of their way to ensure the sleeper sofa we ordered was delivered in time in spite of it being somewhat of a challenging delivery. The end result is stunning! A huge thank you to Melissa, Jason, Michelle, Blane and everyone at Carson Home Furnishings. You truly made us feel like FAMILY!!
We visited the store on a Thursday evening to ask for help with one of our LazyBoy powered recliners. It just stopped working. They said a technician would call as soon as he could.The technician called the next day (Friday morning) and said he could examine the chair right away. I said, “Sure”. He arrived in about 15 minutes. We were impressed with Carson Home Furnishings’ quick response!He wore his mask and that was much appreciated. After turning the chair over, he quickly diagnosed then fixed the problem, which was a loose power connector. He also explained how to reset the remote.The technician was very helpful and clearly answered our questions. He represented Carson Home Furnishings very well.We will continue to recommend Carson Home Furnishings to family and friends.
I visited this store in search of a sofa and saw they offer high end, mid range, and low end items. Naturally, my preference was the higher quality sofa that was on sale, but still too steep for my budget even though I was offered a line of credit. The sales woman was a jewel in showing me various sofas and allowing me to access each one to touch and to sit on them. I would definitely recommend this place for home furniture.
Carson Furniture is highly recommended in my books. We have ordered lots of furniture from them and the staff is super amazing. Every time we have walked into the store, we were welcomed and we both feel like we are part of their family. Carson Furniture has a great selection, the quality is great, and the prices are great. Carson Furniture is so great with the furniture selection, friendly staff, and they even work with you. Carson Furniture, has kept our furniture in their warehouse because we werent able to close on our house yet. Our furniture is still in their storage facility and after our furniture is delivered, I will write a follow-up review. I highly recommend Carson Furniture. This is the best place ever.
Working with Carson Home has been a true pleasure and given new meaning to Customer Service. Due to the infamous pandemic it was a long wait for our furniture, which we knew when ordered, however the staff was very pro-active keeping us informed. I will now continue my remodel working with Carson Home. Thank you to B & B.
I own a La-Z-Boy recliner in need of a repair I saw on YouTube. To get the parts it was necessary to have a local dealer. The Reno store was closed. The next closest retail outlet was Carson Home Furnishings. Melissa and Blane were courteous and helpful in ordering the parts and shipping them to me. As a senior without her own car, I am most thankful.
Weve bought several pieces of furniture from Blaine and Melissa. They are absolutely amazing to work with and all of their staff are super helpful. They listen when you tell them your needs and budget and help you pick the best possible furniture for your money! All of their furniture is high quality!! Our family only shops at Carson Home for all our furniture needs!
Cant say enough about the wonderful service at Carson Home Furnishings. Blaine, his family and staff took a personal interest and went out of their way to take care of my needs. I was delighted with their nice selection of good quality, on-trend furnishings. They followed up promptly and during this weird time, I was grateful I wasnt having to deal with 1-800-stay-on-hold. Great local resource! Highly recommend.
We walked into the store with our dog and were immediately greeted and offered assistance. The salesperson showed us what we were looking for and we selected our furniture. While walking to the office we saw some additional items we were thinking about and they helped us make that purchase also. All the staff were more than friendly and repeatedly thanked us for the business. The furniture was delivered as scheduled and the set up was flawless. Unfortunately we discovered a blemish on one of the chairs and I sent them a picture and asked if they could come fix it. They immediately called and said they would bring a new chair. You just cant beat that kind of service. We will most definitely use them again and would recommend them without hesitation.
It took us a couple of visits to decide what we wanted for the home we were purchasing. Our salesman was so patient and listened to our needs. After our decision, they were so accomodating to our delivery schedule needs. Highly recommend Carson Home Furnishings.
Carsons is so great to work with. Professional staff and a great selection of items.
Very friendly. Answer all questions. told me they deliver locally.
Jason at Carson Home Furnishings is great. Jason always followed up on our orders and called with updates. No pressure on purchasing or on when received items will be picked up. Will call Jason first with any future purchasing.
I first walked in the Carson Home Furnishings, saw the huge showroom full of quality . furniture in 2018.I met the the most personal owner Blain Cox that day, we walked around really just talking .I am a Retierd Law enforcement officer and just moved back home .I told Blain what I was looking for, he showed me several options .I soon began realizing that this store sold quality furniture, which was what I wanted .I purchased my couch, met Blains lovely wife Melissa. We ended up talking for another hour I believe.Ive made several purchases from Carson Home furnishings because of quality, great prices, absolute Best customer service, experience Ive ever had .
Blane helped me pick out my bedroom set. It is gorgeous and so well made. Blane was very helpful and the whole process was very efficient. The delivery went without a hitch. Good communication with the drivers when they were on their way, and they set up everything for me. Very nice two young men.
Carson Home Furnishings has beautiful furniture and decor, that will fit into almost anyones style. Our new furniture looks even better than we hoped for.....and during COVID, we were still able to have it delivered right away. Mary Lew was super helpful...and on her day off, the owner stepped in and was incredible.
Recliner latch broke and they came to fix it within one week free of charge. Prompt, efficient and professional. They honored the warranty two years after purchase.
The customer service when you make a purchase is excellent, however the more important issue to me is how a business handles it when there is a problem. We had a very slight problem and the team at Carson Home Furnishings could not have been more responsive or concerned about getting it corrected. We will continue to do business with them forever.
Got some great new furniture here! Customer service was amazing and prices were good. They delivered and even after having a new couch for 2 months I noticed a problem with it... the lady recognized me when I stopped in and she had someone come out that weekend and fix it. Wonderful company.
Excellent customer service in store, on the phone regarding the order, and excellent delivery guys. Very professional company. And the order came in early even during Covid! Recommend them highly!
Went to Carson Home Furnishings because theyre the only genuine La-Z-Boy dealer in the Tahoe-Carson City area. Got what I felt was an incredibly good price on my recliner when compared to other retailers online pricing for the same product. What I really like about this store is that its locally-owned and family-run yet has the size, appearance and product lines of a huge corporate store. Employees and owners are down-to-earth and easy to deal with. Happy to support this family-run business.
I have been so satisfied with every thing I have purchased here ! The quality is amazing ! And I love the owners and the staff they are all so helpful ! I recommend them to all my clients !
Sales people were wonderful. We had been looking for a specific breakfast nook for several months. We found the breakfast nook we were looking for on the showroom floor. They disassembled and managed to squeeze in my Honda Pilot. Great customer service! I would definitely return.
Really liked this store, spent money and didnt think I would, left happy. Jason was very helpful, no pressure, will spend much more here. Glad its in Carson
Blane was such an incredible help when I needed to replace six dining room chairs. Not only did he source all six under a short deadline when many manufacturers were back ordered, they turned out to be the PERFECT chairs to match my home. This was my first experience shopping with CHF and service and quality were above and beyond. Will definitely be a repeat customer.
Wonderful customer service. Delivered early!
Great quality couch and very helpful staff. Had to wait 18 weeks when I was told 12 but delivery was easy.
We purchased a 3 piece LR set and just love it. The furniture is very well made and the color (sight unseen) is beautiful. The young men delivering yesterday were very professional and careful as well.The owner Blaine was very nice, and helpful over the phone. We will definitely purchase any needed furniture in the future from Carson Home Furnishings.
Very professional. Had a nice chat with Blane and told him what I wanted. He had it set up in showroom waiting for me. Bought at a fair price. Solid spot.
Great service, inventory
We order some part for our 30+ year old lay-z-boy chair and they looked at a picture and knew what parts to order. they order they and even explain the two areas where difficulties occur in the repair of the chair and explain how to overcome these difficulties. This is great customer service and support.
Found a great couch and was delivered within 2 days. Great to shop local!!
We made a furniture purchase from the store. One of the items we had issues with and Blaine took care of the issue right away. The other furniture we purchase is great and being enjoyed everyday. Store has great customer service and follow-up when there is an issue. Will definitely shop there again!
Amazing people, super helpful, awesome experience! Thank you soo much!!
Carson Home Furnishings from now on is my first stop for furniture shopping because I wont need to look further. They have an excellent selection and helpful staff that will take all the time needed to ensure your questions are answered. I just love Carson Home Furnishings
Wonderful family owned business. They are helpful, patient and have quality furniture & decor. I highly recommend them. Great business!
Love this place. The owners, salespeople and delivery drivers are exceptional and VERY helpful. Good prices, great service and nice selection. We have bought a recliner, seti couch, table and a great bed. You should check it out !
Carson Home Furnishings is the top furniture store in Nevada. They take care of you so well and they carry quality made in the USA products! They even carry Urban Barnwood Furniture a reclaimed barnwood furniture craftsman from Ohio. Do yourself a favor and check this store out!
From the moment we walked into Carson Home Furnishings we were treated like family. Everyone was friendly and responsive. We have been in to the store at least 5 times and have made several purchases for 4 rooms in our home. Blaine and his team are top notch!
Melissa at Carson Home Furnishings is a lifesaver! Her personal attention to our needs was vital in furnishing our home. She took time to continually communicate with me to ensure we got exactly what we wanted and needed.The delivery crew were phenomenal. They were on time, courteous, and efficiently setup all our furniture and explained how to level the tables, as they did it. They were knowledgeable about the items they delivered.All of the furniture we purchased is not only beautiful, but well-made and great quality. It was also important to us to purchase furniture made in the U.S.A.I highly recommend Carson Home Furnishings! Definitely a five star experience!
Great customer service. Quality furniture.
Carson Home Furnishing took the time to explain everything and show us options. They also beat the price of the brand name contender. The contender was suppose to follow up with us and never took the time. Carson Home Furnishings answered all our phone calls and emails.
Very inviting and friendly environment. It was almost like they read my mind when shopping for new furniture! They new exactly what I was looking for when I wasn’t quite sure myself. Michelle was able to sit down with me and go over fabrics and colors. I am so happy with the outcome. I will never go anywhere else!
I cannot speak highly enough about this establishment. Blane and Melissa are two of the nicest folks you will ever have the pleasure of doing business with. The selection of furnishings and accessories for the home are first class. Prices are fair and the value for the money is excellent.No need to travel to Reno for over priced and substandard quality furniture. This store is truly a quality find. The service from the staff is beyond anything you will ever get at any high priced fine furnishings establishment.Pride of ownership and the epitome of professionalism is front and center with the Cox family and their fine associates.Before you run off to Reno give Carson Furnishings a visit and shop local! You wont be disappointed.
Friendly and accommodating as well as excellent home delivery. Excellent quality as well. We are, looking forward to many years of enjoyment of bedroom, living room and dining room sets.
We have been very happy with Carson Home furnishing. Their customer care has been awesome! We are new to the area and we couldn’t be happier that we chose Carson Home Furnishings when we needed new living room furniture. Thank you everyone. From our Sales person Michelle to Blaine and Jason all the way down to the delivery personnel. Everyone has been wonderful!!
We needed to purchase furniture for multiple rooms and did not live in the area. Blane and the folks at Carson Home Furnishings were, in a word, exceptional!Their delivery and setup crew were also outstanding, setting up the furniture and answering any questions we had.Simply put, this is where you want to go to purchase your furniture!
Delivery crew were very polite and efficient. They noticed damage on part of the furniture they delivered and ordered replacement parts on the spot. They came back to install the parts and, once again, were very polite and efficient. It has been a pleasure working with the company
I was looking for a simple glass desk and decided to order it from Carson Home Furnishings instead of online for a couple of reasons, but primarily to support a local retailer during COVID. Of course because it came out of Cali I had to wait, but as soon as it arrived they put it together for me so there was no guessing what screw fit in what hole :). It was a great experience, quick response considering the pandemic and very professional service!
Carson Home has such a wonderful group of people working there! The store is clean and well designed and the people are kind with your actual best interest in mind. Highly recommend placing your trust in their service. Thanks Carson Home Furnishings!
Love my new furniture. My Tempuredic bed is heavenly! The store is Beautiful everyone is very friendly and helpful. Delivery crew was amazing. Definitely recommend this store and so conveniently located in Carson City!
My wife and I just moved our family to town and we were in need of alot of furniture. Let me say, I Hate shopping for Furniture, but my wife made me go. We shopped every store from Reno to Carson City, even a few in Sacramento. As we walked in to Carson Home, I could tell this store was different from other stores we visited. The showroom was very neat and orderly and the selection and brands were the best that we had seen. Once we met Blane and Melissa, the owners, we became instant friends. There was no pressure at all and we could tell they were passionate knowledgeable and proud business owners. Needless to say, we furnished our whole house and couldnt be happier with the service and quality. We will definitely recommend this store to new friends and neighbors. Thank you Blane and Melissa!
Great service! Well definitely use Carson Home Furnishings for our furniture shopping needs!
Blane and the group are first class! Had a few issues and they handled it ASAP!! Highly recommend!!!
Nice selections! Polite employees!
Jason was wonderful to work with during our purchase of living room furniture. After the sale, Blaine called to make sure we were happy with everything. Everyone from sales to the delivery team were professional and truly cares about their customers! Thank you!
A great family owned and truly customer service based place. They were amazing on not only the quality and wide selection of furniture but more importantly how they treated us. Would recommend to anyone and will definitely be going back..... A blessing to the Carson/Tahoe area...
Carson Home Furnishings is bar none, the BEST furniture store experience! From the friendly welcome as you enter the store, to the zero pressure sales staff, and QUALITY furnishings, nothing compares to the 10-star experience when browsing or shopping this beautiful store!Owners, Blane and Melissa exemplify the treating the customer as family experience! We went in to simply peruse the store, bought a new bed and now feel like part of the family. Dont hesitate, shop at Carson Home Furnishings, and be sure to meet Teddy the house security dog!
Awesome service, friendly staff. I just moved to the area and I have truly enjoyed my shopping experience with them. I will be back!
I had a terrific experience here thanks to the friendly and dedicated service of Jason and Blaine. I described my furnishing need to them over the phone and they went above and beyond, constructing a newly received and packaged bunk bed within a couple of hours so that I could check it out firsthand before purchasing. Highly recommended!
Best service from any furniture store we have ever dealt with. We live in Reno and were searching for a new couch and loveseat set. We visited numerous stores in Reno and decided to give the stores in Carson City a try. After stopping at another store in Carson, we almost turned around to head home, but decided to give one last try in Carson at Carson Home Furnishings. SO glad we did! The customer service is beyond anything we encountered anywhere! Great quality products with competitive pricing. We are so glad we made the short drive to Carson Home Furnishings. HIGHLY recommend to all. Thank you Jason Baldock and team!
I spoke with Blaine several times over the phone for furniture that we were interested in. Being out of state and trying to furnish our new home was difficult enough, however Blaine made everything extremely easy . He described in detail the items we had chosen and had recommended another one over one we had chosen. He then sent photos of what we had chosen. The other furniture companies we contacted did NOT offer a layaway program - Carson Home Furnishings does! I would send payment in and in approximately 3 days or so, would receive an email with an updated accounting of my account. I wouldnt hesitate to recommend Carson Home Furnishings to anyone. I have 1 more payment to make and then will schedule a delivery....cannot wait! thank you Blaine for everything!
Great place, friendly staff.
The store has an amazing assortment of furniture which is perfect because my husband and I have two separate ideas as to what we want. I appreciate how owners Blane and Melissa spent time with us on several occasions providing us with information on where and how the furniture was made. Great selection, good prices, knowledgeable staff, locally owned and operated. Thank you for coming to Carson!
Absolutely love the couches. Had some scratches on one so they replaced it for me. Couches are a bit cheap made.. thread is coming off a few areas. Other then that, very happy and will purchase more furniture. The service was amazing! They made us feel like family. Very helpful and fast at responding.
My experience with Carson Home Furnishings was great, the delivery was excellent and Im very happy with everything.
Purchased a reclaimed wood sideboard recently. The staff there are awesome and the buying experience was a delight. Our new go to store for furniture needs and will recommend the store to anyone looking for great service and excellent prices.
My wife and I shopped around quite a bit looking for a new bed/frame with our Budget in mind. After many days and hours we were fortunate enough to try Carson Home. We were delightfully greeted as well as continued service with regards to what are needs are and how they could assist. We tried out a huge variety of mattress and found something I didnt realize existed. There are NO words to describe how comfortable this bed is!! My wife and I walked out of Carson Home with an entire Bedroom set that is out of this world amazing!! Single greatest experience and purchase I have ever made!! Thank you Carson Home!!! I will not be shopping anywhere else!!
This shop is amazing. I looked all over Reno and found just what I needed in Carson City. Thank you Carson Home Furnishings for the A+ customer service!
Carson Furnishings was very helpful choosing the furniture and they were super easy to deal with on the delivery. They also helped us by removing our old furniture for a reasonable fee. Was very satisfied and would buy from them again!!!
Impressive service! Blane took the time to listen to our specific needs and guided us honestly with the information we needed to make the right decision. Being in the service industry for over 35 years, it was refreshing to find a competent, caring and patient expert who didnt push something on us we didnt need or want. Thank you Blane and Carson Home Furnishings...we will continue to refer you to others!
Blane is amazing! He stayed late with me while I picked out the perfect recliner. Very friendly mom and pop service and attitude with a fantastic selection of the best brands. I will definitely be shopping there again for all my home furnishing needs! Thanks again Blane! You rock!
Great service.
Carsons did a great job helping me furnish my remodeled condo. Any time I ran into a challenge due to space, time, etc, they were more than accommodating. I highly recommend them for their high level of service and quality.
Great place to shop. You dont have to drive into Reno to do your shopping. Go Wolfpack
Absolutely wonderful experience my daughter loves her bunk bed.💓
Very Responsive and helpful in getting the information that I needed and very blessed to be their specialized carrier at times. Thank you!
We ordered a couch that didn’t fit right in our living room. Blaine was great. He picked it back up and ordered us another couch!! I couldn’t have asked for better service. Thank you so much!!
Mary Lew was amazing. She knows her stuff. Prices are very good for the quality of brands like the lazyboy recliner i bought. They deliver free and haul your old furniture away for $10.
Blane and the crew are awesome! What a beautiful store with a great selection. They are a MUST see!!
Blane was very helpful and patient while I was trying to find a sofa sleeper that would compliment my living room. Also, purchased a table which didnt fit very well with the other furnature and we had a no hassle return/exchange. He made the whole experience stress free. Thank You, Blane.
They were very very friendly and professional. Absolutely beautiful furniture at great prices. I cant wait to get our new loveseat!!
Blane and Melissa were so helpful and warm. I was very undecided in what I wanted but when I told them my style they pointed me to the perfect furniture. Everyone complements on our pieces. Our home feels warm and comfortable. Thank you so much.
Amazing customer service and incredible products. I loved the honest approach and no pressure. I will do all my furniture shopping here for sure!
Bland made it super easy to order during the shutdown! The two young men that delivered were professional and punctual.
Awesome furniture but this is a country town with country paychecks and they Price their furniture with New York Prices. If money is no object I can highly recommend you check them out as the quality is definitely good here. Way out of my budget unfortunately.Edit in response to owners response,A long defensive response to my honest feedback is not the way to win a customer. My review was not negative it was honest. This is not the bay area with people making 6 figure incomes and I respect the quality of the product but feel its too high priced for the local economy. Just my opinion as a local customer. If youre in the business 20 years and cant take honest feedback from your customers I cant control your reaction. But I stand by my feedback as my honest opinion.
Great customer service!!! They go above and beyond to help you find exactly what you are looking for at a great price!!! I will definitely shop there again. Thank You!!!
Great staff, great product, will never go to another furniture store, Carson Home Furnishings by far best store in the Carson area for your home furnishings
What a great store! Great addition to Carson City. Huge selection at fair prices. They don’t hound you and give great service.
Great sales service from Mary Lew, then great follow -up service from Blaine. Wonderful experience with a great local company!
Great reps, great service, and super affordable.
Carson home furnishings has always been really good as far as doing layaways.
Good prices
Blain the owner, knows how to treat his customers with respect and fairness! I am a satisfied customer!!
I think your store and employees are absolutely wonderful. One important note they are there for you but not pushy#!