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Pro-TechT
1942 N Interstate 35E, Carrollton, TX 75006, United States
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Pro-TechT

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Ra
Review №1

We had Pro-Techt install a sound system around our pool and I just want to say how happy I am with their service! The sound around the pool is amazing, it provides another layer of enjoyment to our outdoor living area.Mike Allen came out to diagnose an issue we were having and got everything working properly. He was extremely helpful, and patiently answered all of our questions, directly and indirectly relating to the sound system. We had Keith out today and he installed some new speakers. Both technicians were very professional and took care of our needs, Thank You Pro-TechT!!!

Ar
Review №2

Keith Robinson was knowledgable, on-time and clearly very efficient, proficient and customer-service oriented.

JR
Review №3

Outstanding service and professional installation by great techs. Having worked in the Alarm & Security Monitoring industry, I can attest that alarm response times are World Class and serviced by a friendly and concerned team. They also installed a really great Control4 system that provides home automation and everything A/V related. I highly recommend Pro-TechT!

La
Review №4

As a property manager in the University Park area, Ive been working with Pro-TechT on behalf on my client for almost two years now. They are always professional and personable, and are knowledgeable over a wide range of A/V and tech subjects. They respond quickly to any issues that come up, and have generally been very accommodating. Overall Ive been very impressed and would recommend anybody needing an A/V service to give them a call.

Wa
Review №5

AV installation and consulting can be a tricky game and frankly there are a lot of varying options. John and his team are as good as it gets. They have done extensive work for my business and home. They operate with trust, integrity and respect. They are the good guys... Onward!

Ch
Review №6

We first contacted Pro-TechT security after a break-in during the construction phase of our home. They were able to have a system installed and operational within 24 hours. We have used them for our home security and entertainment systems now for almost two years. During that time we have been very happy with the services they have provided.

Ma
Review №7

The Pro-Tech Team have been our go-to security company for 15 years. They are really great. Attentive, always there when you need them and reasonable. I highly recommend!

Ne
Review №8

This is a personal, professional group. We have had nothing but good experiences when dealing with the staff and owner. And better than that, we just dont have problems with our security system. Outstanding!!!

Gr
Review №9

Pro-TechT is a great company with very professional and experienced technicians. It has been my pleasure to work with them for 9 years now and they have always been there to service our system and offer valuable advice. I recommend them highly!

Jo
Review №10

Pro-Tech provides excellent service and is really responsive whenever there are issues. They are honest and will not up-sell you with equipment or things that you dont need. Highly recommend

Ji
Review №11

It is wonderful to be able to secure the services of someone or some company that always figures it out. My experience with Pro-Techt is that nothing is too complicated. It can always be fixed, and when they take on a job they make sure it works. I have used this organization since its beginning and have always been happy with their work. Also, they stand behind it. They make sure everything is operating. Now that I think about it, I think I started using its owner, John Mark Howell, some 20 years ago, I guess, before Pro-Techt was in existence. It is nice to have someone who responds to your needs quickly, and John Mark always has. As they say, I am a believer, and they are the ones I call when I need help. They also support my security system. I would rate them at a six if asked. JIM

Or
Review №12

Protecht has always done an excellent job for us at home w our audio/visual stuff. Their guys are knowledgeable, patient and courteous. Been using them for at least 10 yrs. Definitely 5 star rating!

Ch
Review №13

An excellent company that protects my home and my business. Great costumer service, quality in service and always there to support our needs. Highly recommended in Dallas!

Jo
Review №14

I have been a costumer with these guys for seven years. From design and installation of the audio and security system to upgrades or repairs, they have always been super professional, responsive and fair. Their techs are courteous and knowledgeable. Always resolve issues first time around and provide pricing alternatives that I can choose from. Highly recommend. Jeff Meller is my guy there and fully recommend him!

Vi
Review №15

Ive worked with Pro-TechT for over 10 years. They have always been the best - knowledge, service, problem-solving. Ive never given them a problem they cant solve. More importantly, when I call, they know me and give me an incredible level of customers service.

Ch
Review №16

We have used ProTechT for all of our media set up for around 10 years. They are always quick to respond to any issue that may arise and are always super friendly and easy to work with. I highly recommend them!

Gr
Review №17

Pro-TechT has provided security for our home for over two years now. They have given us peace of mind and assurance of safety. Would definitely recommend to anyone searching for a security system.

Tr
Review №18

GREAT FOR WOMEN HOME OWNERS! ProTech has worked with me in two homes and both experiences have been great! They worked within my budget and helped me understand all the technical mumbo-jumbo that comes with putting in a security and entertainment system. Most importantly, in the past 18 months, I’ve only had to call for help twice, which means the system is easy to use!!

Ch
Review №19

We have always had great service with Pro-techT. We have an older home, built in 1932, and they are fantastic at putting new technology into the older architecture. Their service is incredibly responsive. One time, just hours before hosting a party, Sonos updated on its own and messed up our system. They were at our house in an hour and had us back up and running before the party stated.

St
Review №20

Completed many projects with Protecht - both Alarm and Home Automation (Audio / Visual).Salespeople and installers are pleasant, helpful and very knowledgeable! Fantastic quality and great service (most important qualification for me)!!!

Ma
Review №21

These guys made the install process extremely easy and are available at a moments notice. I text or email and they’re at the house within the day! Highly recommend!

Kr
Review №22

Great company! Our family has worked with Pro-Tech for over 10 years. Outstanding service and very professional!

Ty
Review №23

Has the latest and greatest Audio and Video Technology. Great Workmanship and Service! Will hold my clients hands through the whole process.

Je
Review №24

Great place for security systems, audio video installations, and cameras. Ive had a custom installed Control4 system for years and I love it.

Ty
Review №25

Great products. Great staff. We used them for our new security instal at First Baptist Academy.

Mi
Review №26

Very good Company! Employees/techs are knowledgeable and efficient. Pro-TecT is very good at staying on time with project schedules. We will very definitely use them again!Mike Villalobos, P.E.Marcon Construction, Inc.

Ph
Review №27

Jeff and his team have handled my security and A/V needs for close to 10 years. Security, different kinds of cameras, home theatre and control systems. Very knowledgeable and very patient as my needs have evolved.

Mi
Review №28

Great company to do business with! I needed a security system at my home as well as a security and camera system at my office. Everyone I talked to was very professional and they were willing to go over and beyond to make sure my family was safe and secure!

Wi
Review №29

I have used Pro-TechT Security, Audio for fifteen years. One of their first alarm system customer. Bought TV s from them.Their customer service is excellent and the techs know exactly what to do to solve a tv/audio/alarm problem.I recommend them.

Tr
Review №30

Been a customer for years. We feel very safe with ProTechts service. Great customers service too.

Mi
Review №31

We truly enjoyed our experience w/ Pro-TechT. They were very professional in helping us design both our inside and outside AV entertainment needs. The ProTechT installation teams were timely and professional. They were very respectful and clean in their work while respecting the integrity of our house. We will use ProTechT again for sure, next time we need help with our AV entertainment needs.

Ni
Review №32

Pro-TechT did an awesome job at my office. They provided us with high quality products (TV, Audio, Video & Security), arrived on time, completed on time and stuck to the estimated quote. Thank you for always taking care of us at our house and our office.

Ra
Review №33

We recently installed a pool in our backyard and wanted to have a sound system installed. After interviewing several companies we talked to Jeff Meller at Pro-TechT. Jeff was extremely knowledgeable and helpful throughout the process. He provided several sound/speaker system options for us to consider. We selected a system/speakers that are perfect for our needs. The sound quality is excellent feel like we have our own back yard resort! Thank you Jeff Meller and Pro-TechT, we love our new sound system!!!

Mi
Review №34

I am very satisfied with both the quality of the product (LG OLED TV) and the quality of the services (30 minute installation & setup) provided by Pro-TechT team. The Pro-TechT rep was very product knowledgeable and was a valuable resource providing recommendations for the specific features and supporting A/V technology I was interested in. I replaced my old audio/video system with a solution that is compatible with much of my existing A/V investment as well as providing integrated functionality to support new technologies and services I plan to add in n the future (home automation, security, WiSA, and 4K streaming, etc..) The OLED picture was even more incredible and impressive after the Pro-TechT rep customized the picture quality and audio settings for my theater room.

Bo
Review №35

I have been working with Jeff and Matt at ProTechT for years. They initially set up my Control4 system probably 8 years ago. I have it servicing 8 TVs in my house and multiple rooms including outdoor patio, pool and sports court audio system. They also set up my security surveillance system. They recently added a new AppleTV and component and its been a game changer for us. Would highly recommended them and especially the Control4 and Sonos combination. They are very easy to work with, extremely friendly (especially the owner John) and are high end experts in their field. One of the best investments I ever made.

Al
Review №36

Very trustworthy, knowledgeable, and friendly. Ive enjoyed working with them for years.

Er
Review №37

John & his crew are the best - great service and got us all set up

Sh
Review №38

Great folks. They go out of their way to help in any way they can.

Tr
Review №39

Great company, had the chance to have a conversation with a gentleman there.

63
Review №40

Professional and knowledgeable service and you can trust the people in your home

Be
Review №41

I have worked with Pro-Tech for five years now, including installs at my house for A/V, security, and data as well as ongoing service. Great work, fair prices, and good people.

Sm
Review №42

10 years of continuous awesome service with our home.

Wa
Review №43

Pro-TechT Security offers excellent service and products to protect you and your home or business. Their technicians are experienced and respectful. You can’t go wrong with Pro-TechT!

Wi
Review №44

Great service. Responsive and professional.

Lo
Review №45

Great office staff and so easy to work with!

Mi
Review №46

Trustworthy, professional and efficient people.

De
Review №47

Excellent Service!!!

Information
100 Photos
47 Comments
5 Rating
  • Address:1942 N Interstate 35E, Carrollton, TX 75006, United States
  • Site:https://pttsav.com/
  • Phone:+1 972-446-8818
Categories
  • Security system supplier
  • Fire protection equipment supplier
  • Home theater store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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