I gave a general design idea, and only one choice was created. It was made very quickly, but was not what I wanted. It became REALLY not what I wanted when I was told the price. Even ordering a week in advance was considered a rush job and subject to additional fees. I simply was/am unwilling to pay $45 for a very simple t-shirt.
Great experience with Custom Ink. Worked with me to get a great design and price. Shirts are as great as I expected. Looking forward to family getting thier shirts designed for our family reunion. I will use Custom Ink for my next project and fundraising event. Everyone so helpful the answer all questions and solve any issues. Great customer service highly satisfied.
The team at Custom Ink in Walmart are awesome. They turned my vision into reality so quickly and we had fun doing it! The production team made sure my order was correct before putting into action and quickly answered my questions and confirmed questions before I hit GO! Service, delivery and product exceeded my expectations and arrived before the due date! I highly recommend using this Custom Ink location for any of your personal, professional or organization printing needs! Thank you so much for your help!
Custom Ink was phenomenal to work with. Exemplary customer service, with follow through at every step of the way. Product delivered earlier than promised and the t shirts turned out fantastic. The art department did a great job tweaking our design and making it better than we imagined.
We had a great experience with Courtney. I ordered over 100 shirts for a camp and had to make multiple additions to that order. She worked with us from start to finish and all of our shirts were delivered by the guaranteed date and the order was correct.
Great company with awesome customer service! They just gained a new customer. I worked with Noe at the Carrollton location & he was extremely helpful with my order. Thank you Custom Ink!
If I could give 10 stars, I would! Had the best and easiest experience designing and ordering through Custom Ink. Fastest response time ever and the design team really helped make everything absolutely amazing. Noes team is amazing and he provided such a great experience, I will highly recommend Custom Ink for anyone needing these kinds of services. Thanks again Noe and everyone for all the help.
Custom ink is fantastic with helping design my family’s annual Fourth of July bbq shirts every year and it always comes out exactly as designed.
A week ago we received our Custom Ink order of t-shirts. Very impressed with the quality. Probably the best screen-printed tees that Ive ever had. What was even more impressive was the customer service team. Noe in particular was stellar! We had an in-person consultation and he was patient, knowledgeable, and had creative suggestions! Overall, I dont think the process could have been any better. Highly recommended.
Noe at Custom Ink, Carrollton, TX, went the extra mile to make sure my custom t-shirt order was exactly the way I had envisioned it. He helped spice up my design and added the finishing touch to my order. This is my third time to order from Custom Ink, either online or through their storefront. I am always pleased with the final product. 5 stars to Custom Ink!
Custom Ink has great customer service and always work towards the meeting the needs of their customers.
We needed shirts on the fly and they got it done! Customer service is great. Will use again. Thanks for your help.
Thank you to Noe at Custom Ink! He walked me through the process of ordering and showed me several varieties of the products I was interested in. He took my logo and placed them on the items so I could see how it would look and make changes if I needed to. The customer care was great and I would be so over the moon to use them next time!
Went to the Carrollton, TX location and was assisted with a very specific t-shirt design and order by a most helpful designer/sales associate, Noe Amaya. He listened to my idea very carefully and had a perfect solution that not only works for me now, but should friends want to order the same t-shirt, Noe helped me understand what I would need to do to set up an account online. He also offered to set that account up for me! I was very pleased with my experience here today. Highly recommend Custom Ink for individual or group custom t-shirts!
I really enjoyed seeing my husbands face when he got our custom ink sweaters we had a beautiful picture of us on them one for him and me. They were so beautiful I couldnt wait till Christmas to give them to him so Ill have to come up with another Christmas present. Maybe something else from Custom I the sales rep.... (Noe Amaya) was a great help very patient with my choices and very informed on all of the options you guys had to offer Ill come back for sure thanks custom ink.
Our company orders over 1250+ shirts a year from Custom Ink and theyre always super helpful and the quality is great! Anytime Ive had an issue, theyve been quick to resolve it! I recommend it to all our customers.
Staff was attentive and helpful. The product turned out great and delivered on time.
Courtney was very knowledgeable and great customer service.
Great experience! Noe at the Old denton snd PGB Walmart location helped me! He was phenomenal and even personally called me after he was notified of product delivery to make sure I was satisfied. Needless to say I was. Give em a shot and you will not be displeased.
I ordered a t-shirt to see if I would like the quality as I plan on ordering in bulk and the t-shirt was delivered rather quickly, and I was especially impressed because it was during the holiday season! I was fortunate enough to work with Kendra who was great throughout the entire process! Already looking forward to making new orders!
Great experience overall except I got my wires crossed with the store representative on how true to size the shirts I bought were. I was buying 11 shirts for an upcoming bachelor party. When they arrived, less than one week prior to needing them, they fit much smaller than anticipated. I immediately called customer service and spoke with John Randell. He was so helpful. He made sure I would get the new shirts in time and placed an order for replacements. Hopefully I get the new ones on time but given the responsiveness and ability to help me out through this process I give them 5 stars!!!!
From the start, Kendra was very helpful over the phone, looking up design I had started and wanted help on. I was pleasantly surprised they had a store inside Walmart in Carrollton where I could go and see the actual fabric and color of shirt. Both Kendra and Amanda were just as kind and helpful in person. Very knowledgeable with designing, sizing, pricing, shipping. They were patient when I wanted to try on a size to take a pic so that my group could compare it to what size they may want to order. I called back a week later to change style of shirt based on input from my group. Kendra changed it over phone & emailed me the changes along with new sizing guide (I dont know if I agree with the guides, but I prefer my t shirts on loose side). I havent received the shirts yet, but so far very impressed with the personalized, accommodating, and knowledgeable customer service I have received at this location. The corp very responsive via email as well when final order placed and proofs were sent. Impressive company so far, I would not hesitate to recommend this location and these ladies to anyone.
Custom Ink is So easy to work with and they help create the best designs.
Always reliable and willing to work with your needs and budget. Very helpful local Custom Ink team in Carrollton makes it so easy to order and they really take great care of customers and as always exceptional customer services. May be price is a bit higher but worth it! Cheers to the team!!
Ashlyn H. was great! She really listened to what I was wanting and made it all come to life. Shes super patient and will not make you feel rushed and will work with you! Shes amazing! Def coming back in case another event comes up!
Awesome experience!!! Kendra and Ashlyn at the Carrollton store were amazing to work with! They went above and beyond to answer all of our questions and make sure our design turned out perfect! Couldnt be happier with our reunion shirts or the customer experience- will definitely order from Custom Ink again!!
Noe was sooo helpful! Fast and easy!!! Highly recommend!!!
This is the second year I have used them to make shirts for my staff. Kendra and Amanda were very helpful and friendly. They take my crazy ideas and make it happen. Same experience with on line staff.
Very pleasant and professional experience.
Amanda was great. She took our vague ideas and created something great. I loved her suggestions. I love the personal touch my shirts get with Custom Ink.
I met with Amanda and she quickly did a computer design of my shirt with my company logo. It literally took 10 minutes, and less than a week later I got all 10 shirts I ordered and they look awesome.
Eddie at Custom Ink Carrollton made our experience exceptional. Went in there with a general idea of what we needed done and he directed us in a way that made our product look better then we could ever imagine. The delivery process was quick and the communication throughout the whole process was excellent. I would highly recommend getting some design done through Custom Ink.
I have had the chance to receive a custom ink shirt for Christmas from my sisters boyfriend it is really comfortable and is still in great condition! I have one that I bought at a youth group type function as well and I would 10/10 order again and recommend! Their designs are very professional and well designed as well! Great staff good business.
Very nice staff! Great experience from top to bottom. Thank you again for the help and followup with my order. Job well done!
Honestly amazing. They got my design just right! Ashlin (if I spelled her name right) listened to everything I wanted and not only followed it, but added her own ideas to it making a master piece. I not only highly recommend for anyone to go here but to order with her.
Thanks Custom Ink! My mom and I arrived early for our appointment and the ladies there were very accommodating and saw us right away. Ashlynn helped us and was so nice. We’d already saved our design to our online account, but needed help creating accent marks over some letters, because our text was in Spanish. The ladies fixed our text right away, and we were done in less than 10 minutes. Ashlynn was so interested in the mission trip we need the shirts for, and asked to see pictures of our shirts in action in Guatemala! Thanks for making this so easy! We will return for all our custom shirt needs.
I was pleasantly surprised that there is a store inside Walmart in Carrollton where I could go and see the actual fabric and color of shirts. I was greeted by Nathaniel very profesional, kind and helpful in person. Very knowledgeable with designing, sizing, pricing, shipping. He was patient when I couldn’t make up my mind about the sizes also I never felt rushed. Which is so important to me. There was such trust and confidence working with Nathanial that I had to make a review on just the great customer service. I havent received the shirts yet, but so far very impressed with the personalized, accommodating, and knowledgeable customer service I have received at this location. The site also has were you can chat and ask about the orders they were very responsive and helpful as well. Impressive company so far, I would not hesitate to recommend this location to anyone. Can’t wait to get my orders! Also I recommend the Dallas location since that’s were Nathanial originally works at.
Amanda was amazing and so helpful! She gave me exactly what I needed and went above and beyond what my expectations were!
I recently ordered shirts from here for my girlfriend for Christmas. The person helping me was SUPER helpful and kind. Even offered me a discount for my first time ordering there! Shirts came in on time and in pristine condition. 11/10 definitely going again.
Amanda was so helpful, they were able to save my Christmas gift and have it done the next day!
Ive put off ordering shirts for my business for awhile now as I could never tell from looking online which color, style, and material I wanted. The Custom Ink store made it so easy to see all the options in person. Jessica was so patient and helpful in determining the best design and price. Thank you!
I’ve ordered a few times. Designing online and finalizing orders by telephone was so easy and stress free. Recently, I visited the store to see and touch the fabric choices & talk to a sales rep in person. Fast delivery on custom orders, superb quality, knowledgeable customer service!
Very friendly staff and great design options!! Did my son’s birthday T-Shirt and it was stress free and fast delivery!
This was a first-time visit for me and I was amazed and delighted with my T-shirt Amabassador, Kendra T. She spent valuable time helping me with a price quote and the design that we created. I felt quite at home with her as she listened to my needs then went straight to work getting me what I needed from start to finish. Kendra provided exemplory customer service along with a high level of professionalism. The smile never left her face. I am sure to send others her way, and I look forward to doing business with her in the future. Thank you Kendra!!! You are a keeper :)Rebecca M.
Was picking up an order when a short female in her 20s with a round face, long black hair, and some glasses called me a cis white male when she thought I was out of the room. Anyways the order was perfect but the fact an employee talked down about somebody who simply said hello was shocking.4.2/5 stars for price and qualityMinus 5 stars for that employeeOverall rating is a solid 1Very good for small orders but dont stay too long as the customer service from this order was subpar.
What a fantastic experience. The store manager was so knowledgeable and friendly and was able to help improvemy design and get the shirts to my home almost a full week before I needed them. Ill be using this location for everything I need in the future.
I was in charge of making bridal party tshirts (ugh). I thought it was going to be a miserable experience but Daniella and everyone there helped me stay in a good mood!! And they turned out awesome!
Loved my experience ordering shirts from Custom Ink. I loved having the flexibility to browse online, but then then come in and complete my order at the store after getting to touch and see the shirts. They were so helpful with navigating my choices.
Ashlyn was so helpful in designing and helping me place the order, very friendly and easy to work with!
We came across Custom Ink at The Carrollton Chalk Art Festival. I stopped in because we wanted to order shirts for a friends 50th bday party and was only going to compare prices with another store we had in mind. Amanda was working the booth at the festival and she was happy to listen to my needs and give my a soft quote for my project. To my surprise, Custom Ink was more affordable than the other company that had originally quoted us. I set up an appointment with Amanda for the Carrollton location inside the Walmart on Trinity Mills - which is where I grocery shop and NEVER noticed them. DOH! Amanda was so patient in helping us create a shirt that suited our needs for the celebration AND she was $113 less than the first company that quoted us. She was a breeze to work with and extremely helpful. I liked being able to see and feel products in the store and they have a lot of fun items to customize...I had so many ideas for future events!! I will definitely be going back and if you need custom products, I would highly recommend a quote from Custom Ink - I bet they beat the price of the others and the products are great!
Excellent service! Really friendly. Gabe was a big help and I had a great experience.
Great shirts! My design has never looked better! I highly recommend!
Employees are very nice, great customer service Thanks, Michelle for helping us to get what we need it . I will fully recommended.
CustomInk is the greatest place for literally anything that you need..... printed.
Awesome company! Couldn’t be more happy with everything I have received from Custom Ink!
Good efficient service. They work with you until the jobs done right
Amazing customer service with excellent customized products!
This place is horrible they said I could come into their store but it wasnt in the store to a summons it was someones bathroom
Great company! Helpful, kind staff!
Made a Harry Potter wizards unite t shirts
Cool place to work
Friendly staff, even though I ended up not needing the shirts I would definitely come back here in the future
Excellent service, thanks Michelle
Great company!
Like this place
Great company!