Everyone was great! Awesome repair job on hail damage on my 2012 Toyota Camry SE & great communication throughout the process. Thank you. Made my experience easy and pleasant. You have a customer for life! Highly would refer this shop. Thanks again. - Ryan
I reached out to Caliber regarding a cracked windshield. Stefanie helped me in getting a quote for repair costs. She even helped in the process of getting a claim started with my insurance. She was patient and understanding while working with my insurance despite my insurance not sending the appropriate paperwork to her on time. The work was fast and efficient. I greatly appreciate Stefanie and her amazing teams work. I’d definitely recommend and if I ever need repair work done again, I’ll definitely come back.
Super thankful for everyone at Caliber! Stephanie always kept me in the loop on the progress on my car. Bill knocked something out for me that would’ve probably been a 3 day process after going through insurance and paperwork. Sometimes it’s the little things that set companies apart! Thank you all again, if I have any other issues I will be back!
I recently had a car crash with some damage at the front of the car and had the bag deployed. Originally, my car is scheduled to be finished in 3 weeks, but the lead mechanic, Mr. Little has worked hard to complete it in 2 weeks, accommodating for my need to use the car for abusiness trip out of town. He went above and beyond to make sure that my car is ready before I go out of town. I cannot express enough how thankful I am for Mr. Little. He stayed hours until the shop hours to make sure I can pick up my car that day eventhough he is not on hourly pay. I recommend to use this CC service, and I will come back to use its service when I need anything for my car. Kudos to Mr. Little for his hard work and customer service.
I have been a customer at Caliber Collision several times over the years. They have worked on all types of vehicles for me (BMWs, Dodge 1-ton dually, Volvo SUV to list a few). They produce the highest quality work and provide excellent customer service. I could not imagine taking my vehicles anywhere else. They were highly recommended to me by the Fort Worth Autobahn Group years ago and have lived up to that recommendation every time Ive needed them.
I brought my daughters car in and their professional team assessed the damage quickly. Bill (who was professional, helpful, and friendly) quickly determined that what I thought was a deep scratch was actually rubber transfer. He buffed it out in seconds and sent me on my way! This is the place to go for honesty and integrity if you need repairs done! Thank you, Caliber Collision!
First time using their service i dropped off my car for service, and was was blown away by their professionalism to the care they provide for their customers. From receiving me with a SMILE, to having everything ready, checking with Enterprise on my rental, making sure i was all set up before i left, to taking me to pick up my rental. THANK YOU, THANK YOU!!!!! You have an AMAZING TEAM!! Caring for your customers makes a HUGE difference, THANK YOU!
Recently had to take my truck in for body repair from a car wash and Daniel Corey was my estimator. From start to finish he was on top of things and kept me updated along the entire process. The work did take longer than anticipated due to materials not being available due to shortages, however it was at no fault of Daniel or Caliber Collision. If you ever need bodywork repair I highly recommend giving them a call.
Caliber Collision is the place to go for excellent work and SERVICE. Ive had three of my vehicles repaired at Caliber with no complaints. I had a recent issue with loose skid plate on my Honda. Bill at the Carrollton location checked it out and determined that there was no real damage and refastened the plate with no fee. I was in and out in minutes. I would recommend them to anyone looking for reliable work.
Excellent experience with Bill and Stefanie at Caliber. Good communication and easy process with insurance company. Car looks great. Would definitely use them again.
They were great! We were supposed to get picked up by budget rental for a vehicle to rent. No one showed it called us. They were very helpful and calling around for available rentals. It was spring break so not what we needed was available at Enterprise or Budget. We were able to get what we needed at Enterprise. They have never failed us. Never will use Budget! Caliber Collision did an excellent job with the body work and replacement parts we needed. Paint job was perfect matching. Friendly staff and was very helpful! Great work guys!
Fantastic place to work with! Stephanie was such a pleasure and kept me informed on everything the car was finished before completion estimate date.
I went to Caliber to get an estimate for repairing a scratch down the side of my car. The technician used a paint thinner product and removed the scratch! It wasnt a scratch at all! There was one spot left and we agreed that I could just use my touch up kit from Jeep to repair it. All in all, cost me $0. I will go back to Caliber if I ever need any body work on my car! Just be aware that since they are so good, they are very busy so call ahead for an appointment!
Daniel was an amazing representative for Caliber. He kept me informed during the entire process and didn’t shortcut anything. My car performs exactly as it did before I had to take it in to Caliber. If you want the best possible experience, ask for Daniel at Caliber at 2700 N-I35E Frontage Road Carrollton, Texas.
This company was recommended by USAA. The service was excellent. The staff was very helpful and knowledgeable. I would recommend this service provider to all who want trust-worthy and fair pricing. Thank you Caliber Collision for your fine work!
I brought in my Kia for a repair, and the service I received was absolutely amazing. They kept me updated, they arranged for me to get a ride to pick up my rental car, and when I totally forgot that the car was ready to pick up they stayed open later so I could still get my car. I have worked with Caliber Collision before but this one is by far the best. Daniel was super professional and helpful!
Getting in a fender bender sucked. Working with the awesome people at Caliber was great. Daniel was the all-star. He was courteous, quick, and responsive. Honestly, he communicated better with us than our own insurance. Im hoping I dont need Caliber in the future, but Ill be back if I do.
Great. Fast. Good communication. Highly recommend.
They took over 40 days to get my car back! It was drivable when I took it in, mostly needed a new headlight. They kept pushing the date back so many times that I wondered if I would ever get my car back. They originally told me 5-10 days. My car came back with an alignment problem that I will be taking elsewhere since I do not have another 40 days to give them. Also, they stole my sunshade!
I reached out to Caliber for a second opinion/quote I received from the dealership for my 2018 GMC SUV. The dealership felt that I needed new shocks, however, I wanted someone to take a second look because the mileage didnt seem to match up with the diagnosis. Caliber exceeded my expectations,! Not only did they save me over 2K in repair costs, they were prompt, helped me with pick up and delivery of my car, communicated throughout the process and the repair was complete in one day. It was amazing! I would definitely recommend this location and will always be a loyal customer!
Daniel Cory was my advisor, very profesional and customer oriented, he kept me on the loop all the time. By far the best experience Ive had ever. Great quality of work and warranty on their job.
From the first phone call to pick up my contact person, Daniel Corey kept me informed regarding my repairs, as well as showing empathy in understanding my concerns. My car is fairly new and being rear-ended really frustrated me. I was extremely skeptical regarding the timeframe my repairs would take and the quality of repairs due to other peoples car repair horror stories. Daniel and the Caliber Collision team completed my repairs in 5 days!!! Thats amazing. Not only did the Caliber Collision team provide wonderful customer service they also used Dodge parts. That made me an extremely satisfied and returning customer for life.
My car had been in a couple of small incidents and I selected this Caliber Collision center based on other reviews of this specific location. I am pleased to report I had the same good experience. The staff is very friendly and Chris, the manager, was detailed in his explanation of the process, expected results, and timing. I appreciated their clarity because this is something I rarely do. My car looks great and because all the necessary parts were available it was completed even sooner than expected.
Chris at Caliber Collision Carrollton was amazing very helpful and kept me updated on the status of my vehicles repairs. I would highly recommend this location!!
Came here for an estimate on a car after an accident and they were very knowledgeable, friendly & fair! Definitely recommend !
Best body techs in the whole dfw.Ty!
I took my car in for an estimate. Chris and all of the staff were professional and friendly, the work was completed on time and the quality was impeccable. I was kept informed of their progress during the process. This Caliber location is excellent! I highly recommend them, and although I hope the need does not arise in the future I will come back if I need their services again.
Work was completed earlier than quoted, which is always great! Everyone at this facility is friendly and professional; I will definitely come back if my car is again in need of repair. Special shoutout to Robert Shaw and Dee Nan for taking such great care of me!
Great customer service. Love the manager by the way.
I was unexpectedly rear ended at a stop light. We all know how hectic and unpleasant it can be dealing with insurance companies when it’s time for them to pay for damages that their insureds caused. Dee worked Very hard, side by side with geico, getting them to replace & repair all of my damages. Leaving me stress free. I recommend working with Dee, she will keep you updated and knowledgeable about everything going on with your baby (vehicle). Great atmosphere. Great staff.
Excellent customer service provided by Chris and the team. Thank you for my repair!
They processed an estimate within a few days and helped along the way.
I got a car accident from Lyft driver so I take the car here to get it fixed Steve take care of me very well nice and sweet professional people here from start to finish definitely good jobAnd I will be coming back for the future
They did an awesome job repairing my vehicle!!!
Excellent pricing and communication throughout the process.
Excellent