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The Graphic Edge
743 US-30, Carroll, IA 51401, United States
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The Graphic Edge
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Hu
Review №1

I ordered several custom embroidered backpacks. Very high quality work. I was very impressed. Also, the processing/shipping time was exactly as quoted - despite all the supply chain challenges.Very good company to work with. Responsive and professional. Highly recommended!

Ti
Review №2

Amazing! Troy is a fantastic person - SO helpful and personable! Quality of apparel is great and affordable. Our orders were completed, organized, and delivered in a timely fashion. Nothing but good to say about our experience. Well be back next fall for more! :o)

Ch
Review №3

Great products and good service for the most part. I started out working with a corporate account specialist which was great but once the order was placed I was on my own. Not very good at following the customer until items are received. The graphics team could of also spent a little more time on my requests. Nothing big enough though to drive me away and will be a returning customer.

An
Review №4

I designed my shirt online and they sent me a confirmation email. I confirmed and got my shipment in on the exact day that I was told and the shirts was just like I designed it online and the price was very reasonable. Awesome company and awesome job!!!!

Am
Review №5

The Graphic Edge is always great to work with and has fantastic customer service. They have quick turnaround times when requested and try to make things right with the customer.

Ga
Review №6

I have used the shirt designer on The Graphic Edge site over 15 times in the last 5 years to get t-shirts and sweatshirts with a design I want. All my orders were perfect and exactly what I wanted. I especially love the feature of having a professional graphic designer review the designs I submit and offer suggestions, clean them up, and check back with me before my shirts are printed. Also excellent quality and service.

As
Review №7

Graphic Edge is AMAZING! I gave them an idea and they were able to create it and make a gorgeous shirt for the staff that were interested in purchasing. Students have commented on how cool the shirts are. Once I gave the sizes and number of shirts they were shipped very quickly.

Mr
Review №8

Love the quality of the shirts and the designs. Customer service was good, however they were out of the shirt I wanted and I had to go with a different shirt that I am not happy with. The only critique I would give the sales people is they need to have a better understanding of the different shirts and be able to point the customer to a similar shirt if the one they want is not available.

Lo
Review №9

I worked with The Graphic Edge a lot when I was an athletic director. Now that I have retired, I am working at a church. I continue to work with The Graphic Edge for our t-shirt orders. Their graphics department has always done a nice job with our designs to fit our needs. Their service is great. I always recommend The Graphic Edge when someone asks me about getting apparel printed. Thank you, The Graphic Edge.

Mi
Review №10

Been a very good experience with The Graphic Edge. Very good pricing, quality materials, and we loved the idea of designing the look of our product right from our computer! Shipping was prompt once they got the printing done. We had a backorder issue with some the sizes but I dont believe that is their issue...

Ma
Review №11

The folks at Graphic Edge are incredibly patient, helpful, and willing to work with my small, customized orders - which is why Im a repeat customer and regularly recommend their services. Thanks again for all of your help over the years.

Da
Review №12

We ordered shirts for our school organization. The online website was user friendly and it was nice to get a digital order verification of the art work before the shirts were done. After the verification was done, the shirts were delivered to us in a timely manner.

B
Review №13

Another excellent transaction with Graphic Edge. Theyve helped me produce several kinds of t-shirts and apparel for my team. The staff has been helpful and were very happy with the quality of the print and product. Well be coming back for more soon!

Ju
Review №14

Great working with them and testing a product. Work was top notch and was done quickly. Will likely use them again for any other product designs.

Ke
Review №15

I am impressed with the speed and care of the representatives at The Graphic Edge. Artwork is always amazing.

De
Review №16

Excellent!!! Price was fair, service was outstanding, product was just what we needed. The Graphic Edge was very accommodating to help us meet our timeline. Thanks for everything!

Ch
Review №17

While everyone wants quality gear, customer service through the process needs to also be high quality. Garrett and his team made the process so easy, quick and affordable! My shirts were delivered just 4 days after I confirmed my order and arrived on my last day of team camp! I recommend Graphic Edge for all your shirt orders no matter how big or small!

Je
Review №18

The Graphic Edge had a sale and we had just won our middle school track conference championship. However, we only had 10 days before the kids were finished with school. The Graphic Edge delivered the shirts a day early and were so easy to work with. Great prices, great product, and got the job done! I definitely recommend The Graphic Edge for your printing needs!

Mi
Review №19

I liked getting the email to confirm the artwork and knowing if it was pending or approved. I ordered 90 shirts for cheer camp and they look amazing! It was my first time using The Graphic Edge but I definitely recommend them and will use them again.

Ab
Review №20

Shannon is nothing short of excellent to work with! He is always professional and efficient. He really makes the ordering process a breeze and is always willing to make any changes needed.

He
Review №21

The shirt I ordered had a defect & Kelly was awesome to work with sent me another one. Very nice customer service!

Ru
Review №22

Just received my first custom embroidered hat from The Graphic Edge. The quality and finished product most definitely exceeded my expectations. I look forward to and feel extremely comfortable committing to a larger order. Thank you!

Ro
Review №23

Easy website to navigate and very fast shipping…well done and I will be back

Fl
Review №24

Great to work with. Products shipped quickly and looked great. Was half the cost of our previous provider.

Ad
Review №25

They are great to work with and are extremely helpful! Really enjoy doing business with them!

Ga
Review №26

We got our shorts early in the year as they were in stock. The turn-around time was very quick. The jerseys did not come in before the season ended but that was really more my problem with ordering late than it was GraphicEdges problem. We have received our uniforms in full and I am happy with the order.

Ty
Review №27

Great product and fast shipping. Or rep is great to work with!

Je
Review №28

Their customer service representative was completely rude. I ordered a shirt that was completely inaccurate in sizing. She told me they cannot control the sizing of shirts and that I should have checked the sizing chart before I ordered... which I DID. I also had put that into the email. I was just hoping I could exchange it for something that would have properly fit. I would have been totally understanding had I not referred to the sizing chart on their website, however, being I did and THEIR sizing was in accurate, I feel like they could have been willing to be more helpful. There are several items within our company order experiencing the same issue.Very disappointed in this company and their approach to handling the situation.

Mo
Review №29

So far my experience is really good. My garments were not what I ordered exactly, but the customer service response was stellar. I know things dont always go perfect. But the response to a hiccup is really what matters and these guys were very impressive. Even with a slight problem on my first order I will be ordering again from them and consider them to be a good company to work with. In the online customer garment industry there are some scams. This one IS NOT. Good job guys.Monte

Ka
Review №30

The product is great. But trying to get the product was quite the process. And very frustrating.

Pa
Review №31

We had a great experience with The Graphic Edge again! There professionalism, product and on-time service is a breath of fresh air. Thank you Graphic Edge!

Ia
Review №32

I had a great experience. The softball uniforms I purchased look great and are of great quality.

Ra
Review №33

Lee is always easy to get in touch with and he answers your questions promptly

Jo
Review №34

They had excellent shirt templates that were easy to work with and the ordering process was very smooth!

Ad
Review №35

Great and fast turnaround with T-shirts. Great communication all the way through from start to finish. Definitely recommend.

pa
Review №36

Great customer service!!! Everyone helped make sure I got the product exactly as I needed. Fast turn around and very happy with the results of our tshirts!!

Li
Review №37

Due to a delay in shipment, our garments arrived much later than promised. What was frustrating about the experience is the lack of timely support for the delay. We called them, they didnt contact us when the weeks dragged on. The Graphic Edge has been solid in the past, but the communication breakdowns this year were disappointing.

He
Review №38

Shirts arrived on time! Very easy to choose shirts (wide variety) and to upload art. The print was great quality!

Br
Review №39

Great experience, great quality and quick shipment. No issues at all!!!!

Ma
Review №40

Great to work with the Graphic Edge people, particularly Angelo Alesia. Greta artwork, quality and delivery.

ca
Review №41

Thumbs up to Graphic Edge!! They are speedy with orders and came up with great ideas! Thanks guys!

Do
Review №42

Graphic Edge is our main source of spirit wear! Quality workmanship and timely delivery.

Lo
Review №43

Our school has used The Graphic Edge for several years. The team there is great to work with and gets the designs and shirts done quickly.

My
Review №44

Order arrived quickly. Well-packaged. Quality excellent.

Ed
Review №45

Up front & Accurate when fulfilling orders.

Da
Review №46

Great company to work with. Great product.

Ja
Review №47

Way over priced and not very helpful on chat. I wanted a hat with a simple 34 embroidered on the front. $63 with shipping taking 45 days unless I paid an extra $20... then it would only take 30 days.I found the same hat blank for $10.80 plus $10 for shipping. It should be here in 3-7 business days. I found an awesome local shop that is doing the embroidery for a crazy total of $7.50.I added another hat so my son will have a matching one which only added $10.80 (no extra shipping Blank Athletics) so Im doubling the embroidery cost to a total of $15. My grand total $35.8 for two hats.The Graphic Edge price for two hats was like $97 with a 45 day lead time.I guess if you got rap video money then blow some cash here. If your a normal person dont let them steal money from you.

Ma
Review №48

Ive been dealing with Brett & Carol through the Graphic Edge and he was going to send me an order on May 4th, Ive called 3 times to check the status of my mass order he never answered and I had to leave voicemails with no callbacks from him. Finally I called the 4th time and he answered and said he would call me right back and never did. I am extremely upset at how their customer care is being handled. They are WAY behind and slow and TERRIBLE at communicating. I strongly recommend not working with Brett & Carol or even the Company for that matter. Super sad...

JW
Review №49

Did not receive confirmation email and tracking information. Order took 18 days when indicated would be much less. Of course was blamed on Worldwide Shipping Problems. They did bill immediately though.

Za
Review №50

Excellent. Very responsive

Ch
Review №51

I have had nothing but excellent service and support with The Graphic Edge. I would highly recommend this company to any coach looking for Team/Fan Gear or new uniforms.

Tr
Review №52

I am new to the ordering aspect of the Equipment Director for our youth football program. With that said, we are working with six different vendors - one of which is The Graphic Edge (MN) with TJ as our representative. Hands down, I could not be more pleased with TJs patience and responsiveness to my questions and various orders. When providing us options, he not only includes a link to the product on their site but also includes the price breaks which helps along with the little things that might cost us extra.Of the vendors we are working with, The Graphic Edge turn around has been fairly quick despite this being a prime time for ordering. Their customer service staff was able to work with our Club Treasure on establishing an account to allow for seamless billing and are prompt with sending invoices. Looking to next year, we do plan on reducing the number of vendors and it will be my recommendation to move (at a minimum) a portion of the other orders to The Graphic Edge.

TO
Review №53

Great customer service. Been working with these guys for 30 years.

Ed
Review №54

We love The Graphic Edge. Always quality products and customer service

Ho
Review №55

The Graphic Edge was an incredibly easy site to use. I designed sweatshirts for my college dorm floor and they turned out great! The Graphic Edge was very thorough about the artwork, sending multiple emails for me to approve the artwork on our shirts and make sure it looked perfect. The shirts arrived earlier than expected and all of the girls on my floor are absolutely in love with them!

Er
Review №56

Very quick turnaround.

Da
Review №57

My order was sent to the wrong school even though our school uses this company exclusively for all our apparel needs. Therefore my band did not have their uniform shirts in time for their performance. Then they promised it would be here by Tuesday of the following week. Today is Thursday, I have no idea when they will arrive.

Th
Review №58

Great customer service

Er
Review №59

Great customer service and high quality product for a more than reasonable price. We ordered some face masks for the safety of our employees and they had stock that was available to ship right away. We received the masks in two business days. Team loves the masks as they are comfortable and easy to care for. I would definitely recommend to all.

Jo
Review №60

If I could give this company no stars, I would. My order was part of a LARGE order, all of which one garment was not sized correctly. This company would not offer any sort exchange or return, will never order from again. HORRIBLE customer service!!

Ca
Review №61

This place will always have a place in my heart

La
Review №62

Graphic Edge was amazing, quick, and efficient to work with. We had multiple designs made up for us, and always altered in a timely matter if an adjustment was requested. We haven’t received our products yet, but I am sure they will be perfect. The customer service was the best I’ve ever experienced. Our order got delayed due to a change in our design, but they still made our deadline which was only a week! Would recommend this company to anyone!

Aa
Review №63

Great service and very helpful.

Ro
Review №64

I am very pleased with my purchase. The visors are perfect and I know my tennis team will enjoy wearing them. The order arrived much sooner than I expected, which was wonderful! The website was easy to use to create the visors, and I am very pleased with the final product. I would highly recommend using this company!

Da
Review №65

Its always a pleasure to work with The Graphic Edge. They have very competitive pricing, quick turn around on orders and quality screens and embroidery that last without cracking or unravelling for the life of the product. They make us look great!

St
Review №66

I had such a great experience with The Graphic Edge! I needed a shirt for a specific date as it was a shirt that I had customized for a race I was running. As soon as I specified that I needed it by that date, customer service adjusted my processing/shipping speed (for free!) and ensured that it would be there by that time. It was, and I love the shirt!

Pe
Review №67

I was very satisfied with the help I got from Troy. This was a new process for me so he walked me through it all back in August. The quality of clothing was awesome. So many people loved the items they ordered. The only disappointment was that a couple of orders were missing and it took a long time to finally get those items.

Ke
Review №68

I have used The Graphic Edge for our baseball team while at two different schools, and their customer service and quality is top notch. Their products are always of high quality, and the shipments arrive much faster than other apparel shops. Working with Garrett (Missouri rep) has been great every year; he responds quickly, is extremely helpful, and provides honest advice and assistance throughout the process. I will continue using The Graphic Edge for years to come!

Ch
Review №69

I have ordered from Graphic Edge a number of times and have always been impressed with the result. Most recently I purchased their masks. A lack of a formable nose and one size fits all were a few drawbacks but the masks overall are high quality, comfortable, fit, well and stay over my nose and mouth well.

Du
Review №70

Great selection of high quality apparel at affordable prices. Logan Hanson walked me through the process from start to finish and follow up was fantastic after the sale. Highly recommended!

Ni
Review №71

They were forthright and work diligently to ensure my order was correct. They also displayed patience as I was trying to complete the order through emails both with them and my supervisors at work. The work and shipment was done in a timely manner and was exactly what I ordered.

Ch
Review №72

Great customer service. Took care of us in a pinch. They said we would receive our order in about a week, which I was happy that would get it that fast. Much to my surprise, we received our order in 2 days! Amazing!!!!Thank you.

Mi
Review №73

This place is my go-to shop for team t-shirts and apparel. They are very professional, very thorough and have a very fast turn around. I love their designs and their art department is easy to work with. The online t-shirt editor has made it even easier to tweak your apparel and designs just how you want them and when something won’t work, they are very accommodating in trying to find a solution. They always do a great job. I have been going to them for over 10 years and will continue to do so.

Br
Review №74

I have purchased multiple products from Graphic Edge and used custom designs for screen printing. It always comes out great. Shipping has always been on time. Couldn’t be more satisfied.

MB
Review №75

They are always quick, and the shirts look great. The wrong address somehow got associated with my account, and I didnt catch it until I got the notice that my package had shipped. They managed to intercept the package and fix the address - I still received it ahead of schedule. Great customer service!

Ma
Review №76

Graphic Edge is amazing!!! They are quick and efficient. I used Graphic Edge for our volleyball apparel. They created an online store so I did not have to have the hassle of handling money or placing orders (I am the head coach so I had plenty of other things to deal with). Their artwork is awesome and they have so many choices to pick from. They even created something that wasnt even on their website for me. I was wanting to have the apparel on a certain date and they delivered on that date! I would recommend them to anyone!!

He
Review №77

Garrett was awesome to work with. Our districts sports teams have been working with him on several products, so I knew I would happy with my order.The basketball ugly sweatshirts were a hit. I love the fact I can personalize everything with the graphics.

Co
Review №78

Always great prices and good quality from Graphic Edge! Way cheaper than CustomPrints. I have used Graphic Edge as a supplier two or three times for my college club. We usually order around 60 shirts in various sizes. Limited product choices, but definitely competitive pricing. Love how they review your artwork before printing as well.

PA
Review №79

It was my first time ordering T-shirts through Graphic Edge and I am impressed with the outcome of the order in terms of quality, time frame, and pricing. The only negative part of the order is that I selected a distressed effect to be applied to the printing of the T-shirts and they didnt have the effect on the finished product. It didnt show on the proof, but I assumed it would still be applied to the printing. I would definitely order through Graphic Edge again, but pay better attention to any special order details.

Ki
Review №80

The Graphic Edge is so easy to work with! They worked with us in designing state shirts. We ordered the shirts on Monday and they were delivered to us on Wednesday!Pricing is great! Customer service is great! Quality is great!

Da
Review №81

Ive had the opportunity to work with The Graphic Edge for about 8 years, 7 of those in Iowa and 1 year in Kansas. They have always provided great customer service and up front prices on quality merchandise.GREAT COMPANY!!

Ju
Review №82

Working with The Graphic Edge could not have been easier! They are quick to respond and keep you updated every step of the process. We submitted our design and got a sample the next day. Once we placed the order we received the product the next week. Thanks for making a teachers life easier!!

Sa
Review №83

Fantastic customer service and fast shipping. Excellent custom design help and selection of merchandise. My go to for custom shirts! I couldnt have asked for a better experience. So happy with my order.

Jo
Review №84

Graphic Edge really took care of me this baseball season. I had originally gone to them for some customizing on Under Armour Baseball bags and also batting helmets. They did such a great job with the art work and had such a quick turn around, I then ordered my hats and jerseys as well. These tackle twill jerseys are sweet. This season is the best my ball club has ever looked, hands down!Karen in customer service is very knowledgeable, and always willing to take my call and handle my concerns. What a great feeling it gave me to receive higher level customer service.

Am
Review №85

I’ve ordered large quantities of t shirts two separate times. Graphic Edge is fast, efficient and the quality is awesome. They designed the perfect shirt for 300 students with very minimal details and they looked amazing! Couldn’t recommend them more.

Me
Review №86

My rep continued to help me, even when products became unavailable. I appreciated his efforts! Great products with amazing print quality! I love the BIG LOGO print on my new jackets - very fresh!

Ry
Review №87

At this point I have done multiple orders with them and all have been great. I have received most of my orders early, which as a sports director is huge. I will continue to use them because they are dependable.

Jo
Review №88

I have ordered from The Graphic Edge in different avenues, and every time they do an excellent job. Ive ordered large orders for multiple basketball teams and small personal orders. Every time they provide excellent service.

JO
Review №89

Great product and price !

St
Review №90

Great company. Quick to respond to messages. I ordered t-shirts, hoodies, and 1/4 zip for a school sports team. All the items looks great. Will use them gain next season.

Ke
Review №91

Great cost, great quality...with a quick turnaround! Awesome experience working with Graphic Edge. Made the process very easy. Would definitely recommend and I will use them again.

Ro
Review №92

Best shirt company around. Our area rep is Garrett and he’s the best! When we want to order shirts for something such as a conference championship he gets right back to me. All I do is send him an email and within 24 hours they send me a shirt design. Orders are fast too!

Ke
Review №93

The Graphic Edge was really easy to work with. I love the quality of the clothing and the screen printing looks amazing. The prices are incredible as well. We will be back next year for sure!

Ch
Review №94

We ordered T shirts with our company logo and were very happy with our experience. Shirts are good quality, the graphics turned out great, and the whole ordering experience was quick and easy. Not to mention the great value! Highly recommend.

Br
Review №95

Working with Kent and the whole Graphic Edge team has been a true blessing!! I also LOVE using the shirt editor/creator on their website! Makes things slick and easy. We have now been ordering shirts for 3 years and I wont go with anyone else!

Je
Review №96

The Graphic Edge was very easy to work with. They took our idea for a design and created something we really liked. We had our sweatshirts in about a week and they turned out great!

Li
Review №97

This was a rush order for a state competition, and Graphic Edge was perfect. All it took was a 15 minute conversation to answer all my questions and have the details taken care of. I requested one change to the graphics, and it was done quickly and to my satisfaction. I greatly appreciate that Graphic Edge does exactly what I ask of them and does it quickly and accurately!

Te
Review №98

I ordered 5 apparel items, only 3 were correct. Received wrong color on one item and wrong size on another. Requested the correct items to be sent. I was notified they were out of the size I ordered, but the website clearly had it available when I placed my order.

Ja
Review №99

Great items, all top quality with a great price. Easy to view and order all items. A real good product.

Bo
Review №100

Great products as always. Would have appreciated the heads up that the navy blue on the dark graphite shirt makes the navy look purple. One of those notes that should be in the computer system that comes up when folks try to use that combination. Looked fine on computer screen, but reality was different. Been using The Graphic Edge since 1998 for all shirts and will always continue to do so.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:743 US-30, Carroll, IA 51401, United States
  • Site:https://thegraphicedge.com/
  • Phone:+1 800-747-9744
Categories
  • Embroidery shop
  • Screen printing shop
  • Uniform store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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