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Auto And Parts Locator Co.
597 Industrial Dr #209, Carmel, IN 46032, United States
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Auto And Parts Locator Co.

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Pa
Review №1

I bought an 01 Toyota Corolla from them today. I needed a cheap car that can get me to and from work, 8 miles round trip. Great price, very clean on the inside. It had a broken windshield which wasnt pictured or listed on the website. Chip called around to help me find a replacement in my area, I live 50 miles away. We found a good price for one and he reduced the price of the car evenly. Him and his wife were extremely helpful, and a pleasure to interact with. Cash is preferred. They pass on the 3 percent fee they are charged for using credit/debit cards. That seems fair to me. Just a heads up.

Je
Review №2

Great place, we bought a car here and it turned out to have an issue with the engine which would of required major expenses to repair. Chip quickly replaced the entire engine with a newer one at no cost to us. Chip went above and beyond whereas others could of easily left us high and dry. Great customer service all around!!

Jo
Review №3

Bought a vehicle from them. Blower motor wasnt working, they fixed that. Thermostat was not working, they fixed that. On way home from dealership check engine light came on. Next day abs light came on. I lived over 50 miles away. They told me to get vehicle checked at my local repair shop. Vehicle ended up needing over $2000 in repairs. They offered to buy vehicle back or take money off the price. They split the repair bill with me. Their vehicles may look good but get yours checked out before buying from them. They worked with me when they didnt have to do Ill give them that.

Na
Review №4

Chip provides amazing service. Found the perfect car for our teen who totalled hers. They are so helpful. Have a good inventory and work with you. Very kind and can help find you the car you want. Highly recommend. VERY honest. No crazy sales tactics. Was such a relief.

gi
Review №5

Got a great car. But Chip lacks in communication. He always says to text him. Seems like he spaces out when keeping his promises. My plate expires in a week and still haven’t gotten the registration. I always had to give him a call and then says “I totally forgot” how the hell do you forget?? I feel like he doesn’t care what happens to you after he gets his money once the car is sold. It’s disappointing because chip told me he would make the process as smooth as possible for me since I was a first time car buyer and recent college graduate. This process has not been smooth, but a big headache.At this moment I still have yet to get my registration. I now have to call the BMV and my bank to see what the next steps are since chip is under delivering his “promise” and “execellent customer service”

Am
Review №6

The couple here were, as my husband would say, just nice enough to sell you (in this case) a vehicle. While they were more than helpful and kind in the process before and during the purchase of the vehicle, I was quite disappointed to have it in the local-to-me dealership for work only 3 weeks after purchase.I purchased a Toyota Highlander from them and had to repair a hub and bearing on the front passenger side before my temporary plates were even expired. I emailed them about this and they exclaimed at how ridiculous the price I was being charged by the Toyota dealership was and they hoped I hadnt actually paid that, but that I could send them my receipt and wed see what we could do. They never responded after that.5 weeks after purchase I had to replace another hub due to it making a horrendous noise, similar to the reason I discovered the problem the first time.Im disappointed that they were only sorry for the situation. I will not return. I understand you buy as is but that much work so soon after purchase just shows the kind of quality you can expect from them after driving four hours TWICE to look at, then purchase a vehicle. Disappointed in this business and myself.

Le
Review №7

Bought a front & rear differential. Did not get matching gear ratios. Took several times before he did. He does stand behind his word, ill give him that. But 1 week turned into 3. Not a good experience.

Tr
Review №8

Great experience with them! I found them through Carfax and I was pleasantly surprised. Totally pressure-free and laid back, very nice people to work with. Absolutely would buy from them again.

St
Review №9

Chip is a great honest guy with solid vehicles,, hopefully I can make the deal happen!

Za
Review №10

Yeah this is a possible scam. I’ve been getting the run around from this guy for a week now. Always with a client or always just getting back to the office. He requires you to send your information to him through text message (sketchy). Then when you call him at the time he tells you too! He puts you off again like he will search for you. At this point it has been a week and he has told me he would follow up with me three times. Now I’m not asking much just to follow up in a professional manner. I called today and he asked me all the probing questions over again as if he hadn’t even started the search for the part. I went out on a limb and gave this person a lot of identifying information “Clients Beware” it sounds like someone just running scam shop out of home. If this helps you on how this business runs he TEXT me back with, “take the part number and look it up on google”. Thanks I had already done that! Well folks this is the entirety of this interaction with this “business”.#lackthereof #assistant #notmyproblem

Jo
Review №11

Terrific service and so far a great Hyundai Tucson.

Je
Review №12

I absolutely loved my experience purchasing with Chip and Marianne. Everything was smooth, fast, and the Jeep is a GEM. I could not be happier and I could not recommend them more!

mi
Review №13

First time coming here seen a car my wife likes the ac wasnt working chip koby told me he would fix it and call me next mon to get the car but he sold the car on 6/20/18 bad business after i told him I wanted the car

Ko
Review №14

Excellent folks~I would recommend them to everyone😀😀😀

xi
Review №15

Very nice man! waited for us until 7:15pm👍 very nice car bought from here!

Mo
Review №16

Took forever to get our paperwork to take to the license branch. Our plates expire in one week. We still are waiting on paperwork and I have called them twice. Dont know if we are ever going to receive the paperwork? What next, park the car?

Ca
Review №17

Friendly service

Information
1 Photos
17 Comments
3.5 Rating
  • Address:597 Industrial Dr #209, Carmel, IN 46032, United States
  • Site:http://autoandpartslocator.net/
  • Phone:+1 317-417-8294
Categories
  • Auto parts store
  • Used car dealer
  • Used auto parts store
Working hours
  • Monday:Closed
  • Tuesday:12–6PM
  • Wednesday:12–6PM
  • Thursday:12–6PM
  • Friday:12–6PM
  • Saturday:12–6PM
  • Sunday:12–6PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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