user
Under Armour Factory House
5620 Paseo Del Norte Suite 100B, Carlsbad, CA 92008, United States
Appearance
Under Armour Factory House

Comments
Do
Review №1

Love their clothes, love their prices. Wonderful customer service

Ma
Review №2

Excellent places, great people, every detail in service as well in cleanliness, arrangements, etc. I love the live plants and flowers hanging everywhere....And of course PUMKINS cant be missing... every color or shape... my god... I am amazed in my new neighborhood! Thank you.

Ro
Review №3

Loved the music and there were so many choices of items. Mens, womens, kids, awesome shoes.

Mi
Review №4

This is a good store I got in and out very quickly the parking is good

Lu
Review №5

Got a great deal on my daughters backpack for school!

Se
Review №6

Super friendly staff (was helped multiple times).Was able to manage a complex return and the manager also helped me with another issue after my purchase. Slightly picked over selection especially in the running shorts section due to holiday rush, but having changing rooms was a HUGE plus.

Aa
Review №7

Under Armour has evolved into golf pro shop trying to convince people it lifts.I said what I said.

Jo
Review №8

By far THE WORST!!!!! Under Armour story in the States! Every staff member is rude! Especially Kyle. Ask for help and ignored me very rude. Was willing to spend money, a lot of money, but since the staff is rude and disrespectful never going to shop here! If I was you I would just go to the brand house. Also can only give 1 star would give 0 if I could!

Br
Review №9

Inventory is super low and not one salesperson greeted me or asked if I needed help. Super disappointed because the service has always been good here.

Aa
Review №10

Friendly staff and a good selection of options for men but the womens section seems rather limited. Prices on most items are significantly better than retail.

Va
Review №11

Great store, lost of variety of items and great deals on guys stuff!!

Ja
Review №12

This store is a joke. They still don’t have their fitting rooms open. Lots of staff standing around though. They prefer to have their customers take the clothes home to try them on and drive all the way back to return them when they don’t fit. Literally the ONLY store that doesn’t have fitting rooms open. Won’t be shopping here again.

Jo
Review №13

Visited this location while on vacation out of town. I wanted to make a purchase, but the employee “required” me to purchase a gift card for the amount of my purchase. Employee stated purchase was to be made online and refused to give back the gift card I paid for that made the purchase (just in case the purchase had issues). Of course you see where this is going...my order was conveniently “cancelled”. No credit was issued to me - the employee had the gift card!Pretty slick scam if I do say so myself. I phoned corporate, they referred me back to the store, I phoned the store and spoke with Roderick (the store manager) who assured me this was not a scam and he would resolve the issue promising to phone me back that afternoon. Roderick has had over a week - STILL NO CALL BACK.I phoned corporate customer service multiple times (which by the way is overseas and their is a SIGNIFICANT language barrier) and was finally able to convince them to issue a credit to my CC.This all could have been avoided - #1 - don’t shop at their stores or online with them or #2 - if you must, NEVER purchase their gift cards as they will fight you tooth and nail if the purchase goes south and they cancel the order due to lack of inventory (which is VERY common) to give you back your money. Fortunately in my case, I was persistent and demanded a credit on my CC and not a store credit.After this experience, you could not pay me to shop in one of their stores or online. This has all the makings of a scam. Had I not been persistent and wasted hours of my time, they would have kept my funds. Buyers Beware!!

PA
Review №14

The Under Armour mask is amazing. A great deal buy one get one. Thank you for having a Military discount.

ma
Review №15

I am not to sure if the standards have changed for the company, but as a former employee of under amour, I am yet to have a positive experience in this location. Today was the final straw. Walked in the store wasn’t greeted, no one took the time to explain the sale, and when I asked the floor manger greeting customers and explaining the sales wasn’t a part of the job anymore. He just pointed at the guy who counted and said nothing. And then continue to flirt with his employee. I wish I could give this location a zero.

Sh
Review №16

Literally found such great deals for my kids, totally worth driving to this location

St
Review №17

Javi was very helpful. He looked for several sizes in items that were not on the floor.

Je
Review №18

Great prices and selection

Fl
Review №19

Lots of sales and amazing customer service! I love how helpful they are and will answer a lot of questions!

Ch
Review №20

Good Clothing and prices only reason its 4 stars is since obama went there

Ma
Review №21

We got all what we need in 20 mins for 50%Go get your stuff and enjoy the discounts

Ka
Review №22

Friendly and helpful staff. Clean store. Very reasonably priced

An
Review №23

All that hoopla, but prices arent always much better than Kohls

Lu
Review №24

Found what we needed . And was on sale

Jo
Review №25

Very attentive and friendly staff on a Saturday evening. The apparel is organized about as well as all of the other fitness stores (not terribly well); although Id give it a small advantage compared to Nikes store in the same mall.

an
Review №26

Great serviceGreat dealsAnd military discount 🎖️

Ru
Review №27

Great, got 2 masks for $40

Ne
Review №28

Really expensive but an OK selection.

Th
Review №29

Good selection but still too expensive.

Br
Review №30

Always find what Im looking for

Ve
Review №31

Awful customer service. I will never shop at this location again. Staff is rude and unhelpful.

De
Review №32

Expensive but amazing collection

St
Review №33

Great products and staff

Ca
Review №34

They dont have wnougjy size L

An
Review №35

Normal UA Factory.

Ba
Review №36

Dressing rooms where closed.

Sa
Review №37

Great selection and great prices generally. Definitely worth a visit.

Ri
Review №38

I went in and they had a buy one get one half off! It was a great deal. I golf on the weekends and I went in looking for a score on the UA polos. A worker there Jamie helped me tremendously finding a nice color and went in the back for my size. She was very nice. Definitely will be going back.

Eu
Review №39

Absolutely horrible service. Sales staff did everything they could to avoid helping me even when I approached and told them exactly the items I was looking for. I will be spending a lot of money on training gear over the next year. No more of it will be on Under Armour.

Ba
Review №40

Great prices and wide collection

Di
Review №41

Got my sweater from under armour best store ever highly recommend.

Go
Review №42

Waist of your time they have absolutely nothing in this store apparel section is very poor your better of buying on line great brand Management needs to take a look at the vision and Mision of this location the bottom line is the bottom line but at what cost definitely lost a customer

Go
Review №43

Awesome product and selection. Price is good

Ja
Review №44

Great savings

Re
Review №45

Everything a guy needs.

ma
Review №46

Really good range and gear that will never be available in Australia

Ke
Review №47

I think the best of the sports discount stores

JD
Review №48

Nice store but prices are not really what you would expect for an outlet. Basically retail price before slight markdown.

Vi
Review №49

No good sales today

Ze
Review №50

One of my favorite brands....love my socks.

Ha
Review №51

Loved it!

ad
Review №52

Sports clothing

Mi
Review №53

A brand for 40 year olds w/mid-life crisis and lame southerners.

Da
Review №54

Overrated, inventory was not very big and salespeople were scarce.

Ri
Review №55

Fake sales, prices are way too high.

So
Review №56

Lots of great buys!

An
Review №57

Poorly made - wore once and seam already coming apart

Se
Review №58

Friendly staff

Na
Review №59

Good

me
Review №60

ExpensiveWide range of choice

Ca
Review №61

Very helpful workers

An
Review №62

Loved it.

he
Review №63

Good

Tr
Review №64

Great selection

최용
Review №65

Affordable price

JO
Review №66

Very good deals

Ch
Review №67

Very favorable price

Information
54 Photos
67 Comments
4.2 Rating
  • Address:5620 Paseo Del Norte Suite 100B, Carlsbad, CA 92008, United States
  • Site:http://store-locations.underarmour.com/ca/carlsbad/CARLS-5620PDNS10/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 442-232-2216
Categories
  • Clothing store
  • Shoe store
  • Sporting goods store
  • Sportswear store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:Closed
  • Thursday:6AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–7PM
  • Sunday:10AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations
  • Pa
    PacSun5610 Paseo Del Norte, Carlsbad, CA 92008, United States
  • kate spade5630 Paseo Del Norte Suite 105-a, Carlsbad, CA 92008, United States
  • Walmart Supercenter2401 S Canal St, Carlsbad, NM 88220, United States
  • Oakley Vault5630 Paseo Del Norte Ste 107, Carlsbad, CA 92008, United States