Purchased a car for my wife, our salesman Kamran (the running man) was terrific and went above and beyond. The deal was very transparent, and they offered Gap insurance and additional services at no charge. Such as dent and ding repair, anything smaller than a credit card fixed for free. We leased through Honda credit and they paid the first payment for us, with a great option to trade up when the time comes for nearly nothing out of pocket. My wife wasnt considering buying today, but I think shes glad we did. I can tell you for sure, even though were going to be moving quite far away well consider coming back for our next car.

Buying your first car is always a huge commitment and scary but exciting. Marvin Rivera was a huge help in making my decision to purchase the new 2022 Civic Touring. I had researched for weeks about what car to buy and when I visited the lot and saw they had it in stock, I fell in love. Marvin talked me through every step of the car purchase, making sure everything was explained and that I understood exactly what every feature was. It felt like family to have someone working for you and caring for you at the dealership and in this crazy world, rooting for you at the end of the day.Would 100% recommend checking out Hoehn Honda if youre in the market for a car.

Marvin Rivera was very friendly and attentive. Marvin quickly approached us to welcome us as we walked into the Honda dealership and made our experience great. Marvin was very helpful and got us in and out in no time, thanks to Marvin’s help I was able to get my Honda Accord Sport 2021! Wonderful experience overall.

We just bought a car from Roofina at Hoen Honda in Carlsbad- it was an amazing experience. She was very knowledgeable and made us feel welcomed. She was very sweet and made the buying process seamless!!

Thank you Roofina Rivera for making this car buying experience and amazing one. I was so discouraged with the other dealerships that I honestly didnt think it would happen but your excellent customer service and your knowledge of the vehicle we were looking at that made so easy to say yes to the car. Thank you for making the whole experience so easy and so fast. Anyone buying a Honda please go see my Roofina Rivera at Honda of Carlsbad you will not be disappointed.

My sister bought her first vehicle here with the help of Marvin and Bob. Marvin was very transparent throughout the whole process (which in my opinion is so important, especially when it comes to first time buyers), but also funny and really easy to talk to. The two of them really took care of my sister and Bob made all the numbers work to keep to her budget. We feel very lucky to have had such an awesome buying experience and truly feel it is because of the duo, Marvin and Bob. Would 100% recommend them to family and friends.

Car shopping during such turbulent times can be challenging, misleading and overall disappointing. But not at Hoehn Honda Carlsbad. Starting with the extraordinary Sales Consultant BRYAN KEYS who professional knowledge, honesty and welcoming manner truly turned car shopping into a pleasure. While the Honda reputation speaks for itself it is the Honda team including finance and management at this Carlsbad dealership and willingness to go the extra mile that sold us. To list the numerous extra steps they provided would be impossible. So when shopping for a car do yourself a favor put this dealership at the top of your list odds are your wont have to look any further .

I want to give a shout out to “David Ramirez”, thank you for your excellent customer service. From dropping off the car to pick up, everything was nice and smooth. Honda Hoehn is the best place to bring your car for services.

There are no words to express my gratitude, appreciation and respect for this gentleman, Marvin Rivera in Hoehn Honda.My wife and I, weve been shopping for a minute or two and what a market there is.Markups, these dealers want to charge you for a Good morning miscellaneous Alarm systems, the list goes on.Marvin was professional from the minute he took my call yesterday, got there, drove from San Diego, car was ready, showroom model. Got out late of the office, wish we had a someone faster at their finance, still. We drove away happy with our carMarvin Rivera thank you sir

I planned to go into the Honda Dealership in Carlsbad to gather information about my options for my 2018 SUV leased car that was due in December. As I walked up to the door, I was greeted with a smile and a welcome by Roofina Rivera! She was friendly and SO knowledgeable - she was able to explain my options, pros and cons, and answer all my questions! There were no cars on the lot that I was looking for, but a shipment was coming in - all were sold except for one - I decided to turn my car in and get the last car coming in. I had to wait for a week to get my 2022 SUV. I wanted to get the lease payment below my current payment and Roofina worked hard with the manager to make it happen. She gave me her cell phone number so if I had any questions I could text her - of course when I got home I had some more questions. I texted Roofina and she got back to me immediately!! What car salesperson does that now a days!! When I went into the dealership to sign papers I felt like she was a family member and she treated me like a family member. If you want a Honda, I would HIGHLY recommend Honda in Carlsbad, but more importantly ask for Roofina Rivera - you will be glad you did!! Thank you Roofina!!!

My first time car shopping was a very pleasant experience! Despite the industrywide low inventory I was extremely lucky to find exactly what I wanted. Marvin at Hoehn Honda made the experience even better. He was very friendly and helpful in answering all my questions. He really seems to have his customers’ best interest in mind - he prevented my new car from being marked up and threw in a free accessory!

Thank you Marvin Rivera, very patient, kind and had the best interest in helping find my new perfect car! Fast, easy and smooth process. I did not wait hours at the dealership to be helped and had great costumer service! Thank you for your help! You where amazing!

Marvin from finance was fully great to work with. Professional, very well organized, thorough, respectful, responsive and easy to talk to. This is how the car buying experience should be everywhere. Marvin made us very glad we chose Honda in Carlsbad.

Overall great experience. Roofina is very helpful and on top of her communication. We got most things figured out over phone. No pressure of selling other services.

Good work ethic by taken the time to answer many questions and I am very satisfied with the customer service. Good selection of cars, as well! definitely recommended 👌

Good sales person, probably the best there she took in consideration what I was looking for and exceeded. Didn’t pressure anything and made sure we left with what we were looking for . Roofina I appreciate you and your time . Definitely gonna send some of my people your way !

Roofina helped me schedule an appt to come by and help with the inventory status of the car we wanted. She also greeted me to Marvin which was very helpful during the sale. My dad and I were driving home with a 2021 Honda Accord very satisfied with the customer service both showed us. We are now part of the Hoehn Family and will definitely come back for future purchases.

Marvin was awesome and such a big help when it came to purchasing my car. Everyone at the hoehn was kind and hospitable while i was there!

Marvin Rivera did a stellar job- Now to see how he and this dealer respond to the follow up details to finish the car set up. this place has the inventory of all the cars and they are not marking up prices. No pushy sales, just the facts. Will update to 5 stars after we see how the follow up service is.

Just bout my CRV. I had a great experience from start to finish. Roofing Rivera was very knowledgeable, helpful, and got us in and out in no time. I highly recommend her! Thanks.

Jonathan did an excellent job. He’s friendly, genuine, and is not pushy. He answered all my questions with ease. I highly recommend asking for him if you go to this dealership.

The worst Honda I’ve ever been to. Stay away from their service department and stay away from getting service advisor Edgar. I don’t recommend anyone going here and if you decide to go here I hope you get better service.

Thank you Marvin for making it possible for me to get the car that I wanted and been looking for. You gave me a good deal that worked both in our favor. The 1hr 4m I had to drive up North was really worth it!!! I am sooooo content with my new car (2022 Honda Civic Sport - Platinum White Pearl). Thanks again for looking out for me, I appreciate your patience and hard work.

Worked with Roofina and she was very helpful on our purchase of a 2019 Honda Pilot exl. She was very knowledgeable and we felt very comfortable throughout the entire purchase process. We would recommend her for used car purchases and definitely work with her again in the future.

Excellent car buying experience! Roofina and Joseph were great. Roofina found exactly what I was looking for and didn’t try to show me anything out of my price range. Joseph got us a great deal and made all of the paperwork extremely fast and simple. 10/10

Marvin Rivera was amazing, very patient with every question we had. Very handsome young man. I recommend Marvin on your next Honda purchase. Hes the best.

We are traveling from Arizona. We stayed in Carlsbad to go to Legoland. Our key for our Honda van broke and we were unable to get our van started. Skip Kelly and a member of the maintenance crew personally drove to our hotel to our parking garage and helped us by getting us a new key for our van. They were very nice and had excellent customer service. Its rare to find customer service that high quality anymore. I would highly recommend this dealership.

Marvin Rivera is a very helpful and insightful Salesman. Helped us pick the perfect car. Great for first time buyers!

Great customer service. Marvin made the process of purchasing a car very easy and got us into an amazing deal. The finance department works hand by hand with the sales department; making the process painless! This is the second vehicle we bought from Hoehn Honda and it has been always a great experience. Thank you Hoehn Honda Carlsbad Sales and Finance department. You guys are amazing!

Roofina is very helpful to help us purchase the beautiful van, very patience for all of our questions. Thanks Roofina and this Honda dealer.

Roofina made the experience of buying a car effortless. She was very patient with me during the entire process. I recommend going to Roofina to purchase your vehicles!

Roofina Rivera made our car buying experience absolutely amazing. She was knowledgeable about the vehicles we were considering and made us feel confident with the choice we made. She was patient while we worked on numbers and helped us reach a price that we were happy at. I will 100% be coming back to Roofina when the time comes to buy another vehicle. I highly recommend you come see her!

Marvin Rivera helped me purchase a new 2022 civic sedan this weekend. He took the time to explain the entire process and made it painless. Management and the finance team were helpfully and listened to my concerns. This is my second car from Hoehn Honda and I definitely recommend them.

Are you looking for a trustworthy, reliable dealership with excellent customer service and a friendly, knowledgeable and helpful service team to answer your questions? THEN THIS IS ABSOLUTELY NOT THE DEALERSHIP FOR YOU!I leased a brand new 2021 Honda Civic. Three months into my lease, the transmission has failed and the right axel is moving laterally about 4 inches. Both need to be replaced. Because the car had to be towed by Honda Roadside, it ended up at the Vista dealership for service as this was closer than Carlsbad. And after my interactions with Skip today, who is the Hoehn Honda of Carlsbad Service Manager, I am really glad it’s in Vista.I called the Carlsbad dealership when I learned the repairs would take up to 6 weeks due to backordered parts. Diane (sales manager) was friendly but really wasn’t interested in helping me figure out what to do. She gave me an 800 number to call the Honda Factory direct. I called but they were closed for the weekend. Monday I arrived in person at Hoehn to express my concerns about the purchase and also express the need for a working car. Ron (sales manager), passed me over to Skip (service manager). As I was explaining my situation and mechanical failures, it was obvious Skip had a distain for women or maybe just people. He casually leaned back in his chair, arm over his head and didn’t say more than maybe 10 words. At one point I stopped midsentence and asked him “are you already aware of the situation?” to which he simply shook his head no. I will sum up his 10 words “call Vista, not my problem.” I was calm as a clam. Respectful. Friendly. I can only imagine how Skip treats his employees… Would love to see the survey results on that. Same with customers. No way that I am the only one he acts that unprofessionally around.No one even asked for my contact info today! So obviously the dealership I leased the car from is not planning on following up with me. So much for that “lifelong partnership” as mentioned in their mission statement.I called Honda Factory and opened a claim. I was told the claim would be escalated and that I would hear back from someone today. I did not.The Honda dealership my car is being serviced at arranged a rental car for me which I totally appreciate and quite honestly expect but they said and I quote “although Honda does not normally cover loaner cars- Honda has approved a loaner vehicle for you until your car is repaired.” Shame on Honda and Hoehn for making this seem like such a hoop to jump through. I put a lot of money down and make a monthly payment for a brand new car I cannot drive that already has MAJOR mechanical and safety issues after only three months!!!! I would expect a dealership and Honda to bend over backwards to help a customer in this situation. Not pass me off and make me feel “honored” to have the help.I will NEVER do business with Hoehn Honda in Carlsbad. I will NEVER purchase another Honda. Bob Baker Subaru is next door and they have a superb sales and service team and Subaru stands behind their vehicles. Ken Grody Ford across the street is a close second. In fact, any dealership is better than Hoehn Honda of Carlsbad. Norm Reeves Honda in Vista has been helpful. Ryan their service manager has been professional, prompt and involved. I would go their if you want to purchase an unreliable Honda😊

Ive been in the car market for a while and as a result the car shortage I had to shop around to get the best possible deal. I came in to Hoehn honda and spoke to Marvin Rivera, let me tell you, this man is the best. Gave me the best quote out of a possible 10 dealerships and took care of me every step of the way. If you ever come to Hoehn honda, ask for Marvin Rivera, hell hook you up!

Marvin Rivera helped my son get his first new car. Very helpful and explained all the finance and leasing process that helped us decide on getting the car. I truly recommend Hoehn Honda of Carlsbad for your next new car.

I went in because I thought my A/C went out… they said the evaporator went out, and it was gonna be a $2,000. I didn’t have the money at the time, so I just waited… the next day my AC was working just fine.. and it was just a simple misfire. They need more honest people working there

I have a 2014 Honda Odyssey, which I purchased at Hoehn Honda and have been taking it to them for service and maintenance from day 1. Professionalism is the first word that comes to mind to describe the service department. It is a well organized group of knowledgeable folks with a strong desire to make the customer happy. My car has 120K miles on it and it is like new. In a couple of occasions there were repairs needed (we drive almost 20K miles per year) and they were handled properly in every way. Even if the cost may be slightly above what you would pay at your neighborhood mechanic, the expertise and the little things they can do to help you out definitely make up for it. All in all, I intend to hold onto my car for at least another 100K miles and with these folks in my corner I have no doubt Id be able to accomplish that.

Roofina Rivera helped me with my new car. She has a great vibe and energy which is especially nice when making a big purchase. She was also helpful in getting me the best deal and in the car that was the best fit for me. The place is very comfortable and inviting. I definitely recommend Hoehn Honda and working with Roofina :)

I was there getting a new car. Service was amazing. Roofina did a excellent job on helping me search for a new car. I feel amazed by her professionalism.

Roofina is the best sales person I have have met in a long time. She made buying a Honda an actual pleasure.I was in real estate sales for many years as an agent and a broker, and I would hire Roofina if I were still a broker.The person who did our purchase paperwork was also excellent.The only unpleasant experience I had was with my brief interactions with the sales manager Joseph. He seemed very egotistical and pushy.

This place is the best! Roofina the saleswoman was very charming and understanding of my wants and needs in my car. She was patient even after i waited a day to make sure it was the car i wanted to buy. I in no way felt rushed and am happy to have had her as my saleswoman. Thank you Roofina for letting me try out the different trim levels and letting me make a decision i was comfortable with!

Roofina was very helpful and nice she is well prepared for anything situation. She is very talkative she is willing to help customers out with anything

Roofina was fantastic. The process was simple, fast and comprehensive.

I came to carlsbad having a toyota car in mind. i happen to stop by honda just to keep my options open and left the dealership purchasing a honda passport. marvin help me tremendously by comparing the honda he recommended with the other cars i hand in mind, i was left convinced this car was the best option. i left this dealership extremely pleased with my experience and ecstatic about my new car !!

They are legitimate and are willing to work with you. They helped me find the car that I desired at a affordable price.Marvin R.

We walked in to look for a car, and happened to meet the best salesman! Marvin helped me throughout the process and it ended with me being able to purchase my new car!

By far the most refreshing and comforting experience as a first time car buyer.My husband and I can in just to look and review our car option but Roofina Rivera definitely made it a fun and easy decision and experience.She lay it all out from the begging and made us feel very comfortable and she heard all our wants and needs.she was just an amazing sales person.She even had snacks ready for us for the long process that comes with buying a new car ! We definitely recommend her to any one coming in and buying a car for the first time !

Amazing all around, Marvin is the go to guy he got me a new vehicle and helped me with every step of the way. My credit score was okay and he still worked with me and helped me out. Not only was he there for the initial buy but for anything afterwards he has helped me out. So glad I went this dealership thank you Marvin!

Chris went above and beyond for us! He was extremely helpful in giving us the information we needed and we ended up getting the car we wanted. Big thanks to the Hoehn Honda family for all they did for us.

Roofing Rivera is the best! She take care me very well got me a car I love. Ask for her! She the best!

Roofina Rivera was Amazing! Got me a beautiful car with the price I love! Can’t wait to go back ask for her!

Honestly it wasn’t my experience with honda that was upsetting it was the Asian lady who greeted me at the dealer today. I went looking for a specific model which wasn’t there it was actually in a different lot they have 10 minutes away. The lady seemed so bothered she didn’t want to go all the way to the other lot like I was wasting her time. She kept trying to show me “higher end models”. She was pretty rude when I kept insisting I wanted to see the exact model I asked to see. It was frustrating so I just left and went to the Honda in vista instead and purchased the car there 🤷‍♀️

Top notch experience with Hoehn Honda service.Jesse took such great care of me and the vehicle. He was proactively telling me the status of the car and worked really hard to get the car done early.(Use Jesse as your service agent in the future, highly recommend! )He is hands down Employee of the Month material and I nominate him as such.Great work all around, keep it up, its noticed and appreciated.Well be back.

Roofina and Chris T are really good sellers, and and smart people. Chris need people who’s speak Spanish for practice. Really friendly staff.

Dont trust their service dept. They are just like any service dept in the industry. Their service writer jobs are to try to get as much money out of you! I brought in my Civic to fix a recall on the air bags Of course they called me back with a quote on other needed repairs. They came up with about $2K more of repairs I need to get done. They didnt know I have a regular guy that fixes my cars and he just looked at my Civic last month and said I was all good. I didnt use him since I had to fix a recall and only a dealership could do the repair. One of the things I needed to replace was my battery according to them. I declined getting the battery replace since I can get a cheaper one through AAA. When the car shows up at my place I get in the car and it starts right up. The AAA guy checks the battery since I told him they said it needed to be replace and he laughed and show me the battery check report!!!! Scammers!!!!!!!

We were very satisfied with the help Marvin gave us in purchasing our Odyssey. He made the process painless! I would highly recommend coming to see Marvin when looking to purchase your next vehicle.

I had a great experience with Marvin Rivera buying my family a second vehicle at Honda. He made the process super quick and made sure we got the best deal possible. I definitely recommend You come see Marvin if you want to buy a Vehicle from Honda. Thanks Marvin!

As a first time car buyer, Marvin did an awesome job ensuring I had the lowest APR and best offer. Marvin also did a great job in accommodating to my needs and ensuring I had my desired monthly payment. Thank you Marvin for your patience and time, it was highly appreciated!

Terrific experience purchasing our new Accord at Hoehn Carlsbad. Marvin was super professional and took great care of us.

YAY I JUST BOUGHT A NEW HONDA CIVIC FROM ROOFINA RIVERA. What a great experience we received today. Im so happy with all the details and how fast was the process. Welcome to Cali Rooofina, thank you for all youre help.

Marvin Rivera and Diane Henderson were great! They help me through the process to have my vehicle. Great service!

Roofina Rivera really helped me today in buying my first car! Would recommend coming here, very friendly and help you with what you are looking for.

The service was amazing. All of our questions were answered. Roofina Rivera was the one that attended us first and was being so nice and professional.

Yesterday, I brought in my daughters car because I didnt know how to change the windshield washer fluid. Edgar Silva in the service department was very helpful and accommodating. I had accompanied my daughter when she bought her car from Hoehn and when she had it serviced and at all times the staff at Hoehn are super helpful and professional. Great company with great people who provide great service!

Leased new HR-V at Hoehn and had an excellent experience. Angelina was very knowledgeable, professional and personable. She helped to make me confident with my choice of car.Thank you Angelina, Diane Anderson and Hoehn!

Marvin Rivera provided us with exceptional service. At no time did we feel pressued. The whole experience was positive. Thankyou.

Marvin Rivera is a great salesman.

Marvin was wonderful and extremely helpful in helping me get my first car! Definitely the person to go to, thank you Marvin!

Hello to all, l like to talk about my wonderful experience regarding getting a beautiful Honda CR-V at beautiful Carlsbad area. Mr Marvin Rivera my car dealer was just absolutely right when he said to me; you are going to have the most happy experience because you are going to have the best car you ever dreamed!! Marvin was excellent to heard about my needs, specifically monthly payments, car color interior, exterior, comfort, etc. l m really happy and l m sure l will keep having lots of fun with my new baby CR-V. Thank you Marvin!

We had a very great experience purchasing a vehicle from Hoehn Honda, we ended up buying a 2014 GMC Yukon XL and couldn’t be any happier. This is the first time going to this dealership and it definitely wont be our last, in the future. Everyone was very helpful, we didn’t feel like they were pushy or pressuring us to buy, like other dealerships make you feel. I want to also thank Kamran “The Running Man”, for the amazing customer service. You made this car buying experience a great one, Thank you! We greatly appreciate it.

The service at Honda dealership is the best when if you come to buy a car ask for Marvin he is great seller.

Great experience! Marvin is a Very professional and respectful guy

I purchased a car on 6/25/17 from Hoehn Honda and Kamran and Dee helped me. It was smooth and seamless, it was a fun experience, how many other people can say that about their car purchase? They gave me an awesome trade-in amount for my car. I couldnt be more happy about the decision to buy my Honda Pilot from Hoehn; this is actually my second purchase from Hoehn, I highly recommend them. You wont be disappointed! 😎

At lease origination, I purchased the service contract resulting in a $25 addition to each monthly payment. Each time I’ve attempted to utilize the contract, I was told the paperwork had not been submitted and I was required to pay for the service out of pocket.I’ve emailed my concerns and completed a lengthy survey I received in response to my email. In the survey, I asked for a call to discuss my concerns. None was received. I made countless phone calls to Honda as well as the dealership that failed to submit the paperwork: Hoehn Honda in Carlsbad, CA. The manager at Hoehn first advised that to be refunded the over-payment, I’d first need to purchase or lease another vehicle. He then committed to research the issue and call me back the same day. He did not. After two weeks, I called again and left a message. He did not return my call. I called a third time and spoke with him. He had not researched the issue, committed again to do so and call me back, and again did not call me.Further, the last two times I brought my car to a Honda dealership for service, my car was kept overnight despite being ready for pickup by noon. I had morning appointments both times; each service should have taken approximately thirty minutes. On the last occasion, a phone was stolen from my car and a nasty note left for me on the back of the service employee’s business card. That is a felony.

What a great place to work. My managers John, Ron, and Rick are phenmominal. I am truely blessed to work here.If you have bought a car at Hoehn Honda, or any of the other 6 high line Brands Hoehn Motors owns, you know why they deserve the highest rating. Not only have I had the opportunity to buy a car here, I have the privilege to work for this world-class company.I love making people smile and they encourage me to make someones day by providing a Wow factor and being the best I can be.MY PROMISE TO THE HOEHN FAMILY AND YOU, MY CURRENT OR FUTURE GUEST, IS THAT I WILL TREAT TO LIKE MY FAMILY AnD ADVOCATE FOR YOU AND LISTEN TO WHAT YOU SAY AND MATCH YOU WITH THE PERFECT HOnda to fit your lifestyle.Lets make a beautiful day together!!!ask for Me, Gen, with a G.

This is for the service department... They are truly amazing. Was able to make a same day appointment for an oil change. Mr Jim is the person who worked with me. He was very through explaining things to me and he even checked on me in the waiting area to make sure I was ok and offered me water. It took less then the 2 hour wait time to which is always good. Definitely felt more like family then another customer. If you need someone to work with in the service department ask for Mr Jim.

I bought a 2019 Passport in April 2019 and have been very disappointed with the car and Hoehns service. I have multiple issues with the car including some safety concerns that have not been resolved to my expectations. Their standard answer is that the car is functioning to expectations. Baloney!! I tried to get a buy back under Ca Lemon Laws, but was not successful. From the very beginning in the sales process many of the cars features were not explained to me and the sales person spoke very fast. I should have walked away at that point, but Ive owned several Honda/Acura product over the years and trusted the brand. I am done with Honda!

Shopping as a single woman is already stressful as it is. I came into Hoehn Honda after being treated poorly at other dealers. I worked with a salesman in which I told him the vehicles I was looking for. I test drove two and expressed my preferences in both. I loved the special edition but wanted the sapphire color with grey interior. I was told it did not come like that. He kept telling me to the 2020 was a managers special and it had more value. I told him cloth seats bothered me and I have 4 children so that was a major concern but the color combo is what I really wanted. I sat down to run numbers and start working a deal. I wanted the 2021 special edition but it was not in the colors that I wanted and he kept swaying me back to the 2020. I even informed him several times money was not an issue as I could purchase the car in cash if I needed to but I wanted to take advantage of building my credit even more. Well long story short I ended up with the 2020 as I was talked into it. I left with a car and no paperwork as it was supposed to be emailed to me...it did not come. The car was not even cleaned inside before I took the car. I drove home and the more I drove the car the more I realized I was not happy. The next morning I received an inventory update sheet from a local dealer and found the exact car I was told did not exist. I called and expressed my concern and no one apologized and just make excuses. I explained that I was really unhappy with the car and I did not want it and I was lied to. Even being in front of the car they were still telling me the car did not exist. The guy that sold me the car kept trying to talk in circles and repeat himself saying he gave me a great value. Well after speaking to a new dealer and they pulled the invoice and showed me the breakdown and I did not even receive the Honda wide incentive. I was given a deal but in reality I was taken advantage of and screwed over. Even after calling several times to get information and request the paperwork it took forever to even get the payoff amount for the new dealer. The new dealer took a huge hit on my trade in and even lowered the 2021 to below MSRP for me just so I was not upside down on a loan. I ended up losing close to 5k in fees and taxes because I was talked into a car I did not want and was lied to by being told the car I wanted did not exist. Overall, I would not recommend this dealer to anyone. They seem like they are giving you a deal but in the end they are just looking to make a sale and not really listening to your needs. I am very upset at the fact that I was taken advantage of, but another dealer took a hit so that I could have my dream car. I love Honda and I love my new car ( the one that did not exist) but I would never send anyone else to this dealer....beware their low prices are actually thousands above what they are down in South Bay area.I would like to add that team was kind during the transaction and it could be that the salesman truly did not know the inventory. Which as a salesman he should have been. but as soon as I expressed my frustrations and dissatisfaction he was more concerned with trying to talk me into like the car instead of trying to rectify the situation or even offer an apology for his lack of knowledge.

Angelina is amazing. She made my experience so easy and I left very confident in my purchase of my 2020 civic ex hatchback. The whole process took maybe 2 hours total. From start to finish she was right by my side keeping me informed every step of the way. In the end I got an amazing deal and the car I have wanted for years. Anyone looking for a Honda should go to hohen and ask for Angelina, you won’t be let down.

Thank you Kamran “the running man” for taking good care of my mom and making our car buying experience stress free. I highly recommend Kamran and Hoehn Honda!

Had a issue with my vehicle after a break in and ignition replacement that I performed and needed my computer to recognize my new keys price was more then Reasonable service was performed a quick per the quoted price. Very easy and pleasant experience.

Palan Saha was Phenomenal! Going to Hoehn Honda was the best decision I have ever made! Immediately when I arrived Palan showed me exactly what I wanted and was COMPLETELY honest with me about everything and wanted me to have the best deal possible. For once I left a car dealership feeling accomplished and happy instead of a financial mistake. If you’re going to buy a Honda, go to Hoehn and ask for Palan!

Recently bought a 2019 Pilot. The salesman, Palan and finance person, Kat; truly went above and beyond to help us get the car we wanted, at a great price and good financing!Took the car in a couple days later for accessories to be added our service advisor, Jesse Alonso was great. Kept me updated along the way and when it would be ready. Also saw to us getting a loaner car!Would VERY HIGHLY recommend these three people to work with at Hoehn Honda!

Worst service I have ever received. Never on time with there appointments and always fail to assist

Kamran “The Running Man” made this car buying experience as easy and stress free as possible! His positive attitude made it fun. He really worked with us to help us stay within our budget. He was great at explaining everything on the car. Our best interest really seemed to be his priority. So happy with our family car, a Toyota Highlander!

Had a light that looks like an airbag light on after an airbag recall a few years back but was too busy to bring it back. Brought it back for two new recalls and they checked the light and fixed it even though it wasnt really to the first recall repair. I really appreciated they didnt charge me for it. I would recommend.

Went to the Carlsbad Honda and my son and I were greeted by a salesman named Andy. He was friendly, knowledgeable, very professional. We asked alot of questions and he answered all with a smile on his face. Educated us on things we did not know about the car. So over all our visit was a great experience.

Kamran “The Running Man” was excellent! Very knowledgeable and helpful. He went the extra mile to help us get our new leased vehicle at an excellent price. Love our new Accord. Thanks!

I purchased my very first vehicle on 07/02/2017, and I was treated very well by Angelina she is such an amazing person. She made me feel comfortable through this process and listened to what my needs were and made sure I was happy with my purchase. Angelina went above and beyond to make sure I satisfied. Overall I had the best car buying experience thanks to her. Thank you Angelina for your help! I am happy with my purchase.

Angelina is the absolute best. Shes made every car buying experience quick and easy. Couldnt be happier.

Took car in for servicing and car came back with a 2 foot long crack in the windshield. Dealership vehicle inspection showed that car had no damage. When I got car back I mentioned the new crack which apparently they did not notice. Service manager stated that damage was preexisting despite preinspection showing no such damage and took no responsibility. I would not recommend.

ALWAYS the best service at Hoehn! I almost always work with Jesse Alonso. He takes care of everything. Emergency appointments, timely visits, and always very personable!

I recently purchased a new vehicle from Hoehn. My wife and I went to several other Honda dealers including Ocean Honda before going to Hoehn. Our car sales rep was Dave P. Compared to all the other salesman we have worked with Dave, was the most upfront and knowledgeable. He was able to impart information all the other salesman omitted or didnt know. His integrity and patience was top notch. He listened to exactly what were looking for and tailored our experience to our needs. Dave is the main reason for purchasing at Hoehn. I recommend Hoehn highly.

Dante was great, very knowledgeable! He knew the specs of each vehicle, the mileage and price right off the top of his head making it easy to compare multiple options. He was honest, easy to talk to and did not pressure us. I highly recommend working with him! Great customer service.

I just had the best car buying experience! Kat Salas is an absolute GEM. She made me feel comfortable through the entire process. She genuinely listened to what my needs were and made sure I was happy with my purchase. Hats off to the company culture. Every person that I was introduced to represented the brand with warmth and excitement. Thank you Kat and the entire family at Hoehn Honda Carlsbad. Hugs all around!!

Karman and Bob were great. Pretty easy and smooth experience. This is my second time buying a car but it should have been my first. Great experience. Highly recommend these guys.

They took the millions in ppp funds meant for small businesses. Our mom and pop places will end up closing because of folks like these taking helping aid meant for others. Shame.

Painless visit. Scheduled 9 am service for my Honda van airbag recall. In and out in less than hour. Service employees were professional and courteous. Waiting area has plenty of seating, complimentary coffee and refrigerated bottle water. Guest Wi-Fi and TV also.

Recently brought my car in for a software update. Jim was extremely helpful and consistently updated me throughout the process. It was estimated to be 3 hours, but he rushed the process to accommodate my busy schedule that day!-Indiana