I was very surprised when i found out the girl who was helping me was the manager. The manager Lexy was extremely rude. I came in for my 4:30 appointment only to be waiting until 5 to get waxed. For some reason my form was not on file so I waited for her to talk to the wax specialist about another appointment and she loudly talks to the other girl behind the counter saying “and i thought I would be leaving early” and laughed at us. I will not be coming back to this location and I am very disgusted by the poor attitudes and service.
So I’m usually not the type to leave reviews but I had the best wax experience!! Taylor made me feel so comfortable and she did an AMAZING JOB. I have gone back 3 times since and will not go to anyone else!
The staff is very patient and knowledgeable what they are doing. The installation is confortable.
Laurie was fantastic! So professional and sweet! 10/10 recommend!
Laurie was amazing, eased my anxiety and great personality! Will return to laurie
Great attention to detail- Im a regular for sure!
Selena is amazing. She makes me feel comfortable and happy. She is the main reason I keep coming back!
I love Cecilia, She is very profesional, on time, I love her work and the most important she is very detailed and makes you feel welcome and comfortable every time!
I wax my eyebrows, on a regular basis, at European Wax Center. The aestheticians are knowledgeable and professional. They explain what they are going to do before they begin waxing. They answer your questions, too. Their service is great! I recommend them!
It was my first time getting a wax done and Eden made sure I was very comfortable and I greatly appreciate that because I was nervous. Everyone was very nice and I’d highly recommend this store for any first timers💕
Eden was amazing! Personable, perfectionist, thorough.
Taylor was awesome! I’m very picky about the way my eyebrows looks. She did an amazing job!
Lots of smiles here. On time. Sparkling clean. Thank you to manager Jen and all the wonderful front desk staff - Anna, Maddie and other team members- for making every appointment enjoyable. I’ve been a client for over two years now and will continue to purchase the cost savings passes. Kendall and all the wax team specialists at Bressi Ranch European Wax are excellent!!
The waxer was good! The girls at the front are super nice until you dont buy a package. Then they push you out the door and act smug and pushy.
Salina was fast and professional
Kendall is the best. My whole family and I love going to her and we bring our family from out of town too! Love the Bressi Ranch location!
Called today to schedule an appointment, the receptionist put me on hold forever, when I called again she said its going to be just 2 seconds and put me on another long hold, never even offered to call back, very poorly trained staff...
Amazing services. The girls are super friendly and easy to make last minute appointments. They always try to fit me.Kendle is my girl.
Kendall is awesome! She is excellent at her job and always very professional. I highly recommend her.
Love going here to get all my services. The staff are always ready to welcome and take care of me. I also love how when I need to reschedule or need to make a last minute appointment, they always try their best to accommodate my requests. So far my fave place.
Awesome place!
I am new to the area and went to the European Wax Center at Bressi Ranch for the 1st time. I was impressed by how clean and organized the place was. But I was even more impressed by the skills and professionalism of Kendall, who happened to be the aesthetician attending to me. I would never go anywhere else again for any waxing need. I am hooked!
Kendall is seriously amazing! My whole fam comes to see her and she is always wonderful! Very professional and talented! The Bressi Ranch location is so kind and professional! We love you all!
Customer service was awesome and Brooke did a perfect job shaping my eyebrows for me! Definitely coming again :)
I see Brooke every few weeks for my waxing and she is absolutely amazing. Always so sweet and does any incredible job on my brows and lip ! Highly recommend!
Baby girl Ashlynn, who was running the front desk like a boss was fabulous! We had two clients come in while I was waiting. One lost her cool the other was there for the social aspect of getting out of the house. Ashlynn treated them both with a professionalism decorum and class. I was impressed. I was a complete newbie and she guided me through the process and interpreted my needs♥️Kendall was my personal skin specialist and oh my goodness! Oh, my goodness! I just had to say it twice. I am a convert. This woman is a superstar and has convinced me I never want to use other products again! I don’t really go for exclamation points in every day communications but in this case!!!! Theses two ladies and this company changed my life! Hooked 😊 yes I am using emojis I am so happy! Was given two discounts as well 😁
I have to say Cecilia at the Bressi Ranch center was very professional and knew a lot about all of the products I asked about I give her 10 stars . She made me feel very comfortable and I was very happy with my service.
Omg Jaisa is AMAZING and so are the ladies in the front! So gentle!
Excellent waxing salon. This was a first time for me but they put me at ease and did everything to address my concerns. Ashley was great. I will go back again.
Love Kendall, she does a great job with sensitive skin and remembering personal preferences!
Kendall is the best!! She listens to what you want! She pays attention to detail and I feel great every time I strut out of there!! I won’t see anyone else!!
Appreciate the professionalism of staff and their courteous treatment.
Cecilia is the best waxer here and I always have a great experience
Kendall did a great job. Always detail oriented.
Always a great experience! Kendall is wonderful at her job!
Cecilia is just fantastic!!!
Great customer service and value!
Great place, and very welcoming! Loved my experience!
Not sure why everyone has had bad luck. Been going here for a while and everyone is NICE AND HELPFUL. Decent price and clean.
Great customer service, Kendall does a wonderful job!
Very professional. Love You Brooke
Stephanie is the only person I let do my Brazil Ian. Shes calm, sweet, fast and thorough.
Omg such a wonderful experience! Definalty go out an get this service done!
In 2013 I went to the European wax place and got the back of my arms waxed shortly after I got very painful papules almost looked like acne but itched soo bad this lasted a month of horrible pain. I went to a Derm and got it swabbed it was a staph infection I took antibiotics after antibiotics now they dont even work. This turned into chronic folliculittis and scaring which has lasted over 3 and half years. I wanted to sue so bad!!! This is horrible to live like I wish I never set foot into that place I even came in to tell the girl and she had no compassion . I let the idea of filling a lawsuit go. I paid a lot of money and resulted in my misery. Be careful. Stop hiring careless employees that double dip so this doesnt happens to anyone else
Very professional
Petti is always amazing
The staff is not consistent with their work and they do not train the staff all the same. E.g. Return Policy.
Kendall is the best!
Always clean and appealing
Great service