Today was Sham to say the least. Absolutly no customer service, they just ignored me while I was looking for a Hat and after, the stitching was a crooked result. When I confronted the guy at the counter he first blamed the stitch Master THEN just looked at me with a blank stare. No offer to talk to the guy / fix it/ or discount it. Ive been going to Lids in Capitola for years, and today? One star was generous. Just Poor Form!
They have good baseball hats whatever look you want new era
Seems like this store doesnt really have huge selection and they were closed for a long time the past couple months
Are y’all open??? I’m tryna get a hat. How does In store pick up work???? Do I order online and pay and pick up in person????
Great
Was looking for a friend of mine that had worked there in the past. I had no idea how many varieties of hats were available that could be specialized.
Excellent customer service. Thanks Iesha.
Favorite place to buy hats
Good assortment of hats
I am going to be a little bit more of a freind to you
Mann...the staff at lids is on point..customer service is off the charts...personally ive never witnessed such customer service..
Great price
Great service
Kinda expensive
Hats!
Friendly staff