Convenient location and has all the essentials for bedrooms and bathrooms. I like the soda stream CO2 canisters they carry. Just remember to bring the 20% coupons.
First time at this store. I had a gift card and i ordered online and picked up at store. Im glad i did cause if i hadnt i wouldve spent way more. Everything looked neat and organized on the shelves. Fully stocked clean store.
There are so many fun things to look at and the displays are all around you. Great to just wander and get ideas.
This place has everything imaginable and even a few things you wouldnt expect to find. Great staff. Great service. All of your kitchen, bedroom and bathroom needs are right here
No longer carry what I wanted, but customer service was good.
Didnt have everything I wanted but what they did have was pretty good
The staff is really good but the stocking levels are pretty low: two items I was interested in--a microplane and an immersion blender--were either out of stock or online only.
Fun layout, helpful employees and nice cashier staff (:
I love shopping at Bed Bath & Beyond! Jerry is very knowledgeable and love talking with him!
Chill store. Not as expensive as I thought
Fun to look around. Very clean. Friendly staff.
Didnt have the things I wanted. Have to order online
Selection is ok but best to order online for larger selection and to avoid the risk of going in the store.
Great service; Excellent prices; Coupons with no expiration dates; Helpful & Unique Merchandise; Easy, Close Parking; Pleasant Employees Ready To Assist.
A bit pricey and use to love they accepted all their expired coupons and help to use all that I could, but now they dont. Lost that connection I use to have shopping there or online since then.
Love this store, the staff is friendly. The store is clean and organized. Almost everytime I walk in someone welcomes me and I love that! Makes my shopping much better, a nice attitude goes a long way.
Clean, well lit and well stocked. Also well staffed with friendly, helpful and knowledgeable workers ready and willing to focus on customer service.NOT bargain priced; if finding the best deal is your only imperative, youre probably better off at Target, a warehouse store, or ordering on line.But when you want a good selection to choose from, and the chance to examine the goods, BB&B makes sense.Also, keep an eye open for coupon deals, which are offered frequently. We recently moved (which necessitated our visit) and we were able to apply a 20% Off on Entire Purchase to everything we bought to equip the new house. That lowered our out-the-door net significantly.In a perfect world, Id be able to make these purchases from a locally owned and operated shop. But that isnt the reality of our 21st century retail environment.And, as remote, corporate serving shopping experiences go, this rates high on the list. Recommended.
A bit more money than Amazon, but always have a great selection for last minute and immediate needs.
Wonderful staff members. Shopping experience was pleasant.
Extremely bad customer service. Never shopping at this location ever. Found what I wanted, went to check out and clerk said it was her break now and switched me to the other counter. New clerk an older extremely sun worn blonde said she had to switch to the other register, made me move my items over while laughing.After switching registers three times I remained expressionless but when she was laughing in my face about it. I said its not funny from customers side of the counter.She got condescending saying Im sorry for hurting your feelings. My response Im done, Im not buying anything here now. She was being a royal bi..ch for no reason. Avoid this location, better yet shop elsewhere.
This BBB has the best customer service. Since they have opened their doors the customer service has always been impeccable. I will continue to shop here. The return policy is also amazing. I love how they take their products back without hesitation. The only question they ask is can we get you a replacement. The entire staff is well trained and is always willing to offer any knowledge of any of the products. This store is well managed and always pleasant to shop in.I recently purchased a Simple Human garbage can from them. The box the can came in was damaged from shipping. I took the can despite the packaging flaw, brought it home and noticed a ding that likely occurred during shipping. I returned the product within minutes of getting it home. They promptly got me a new one off the shelf and I was on my way.I can not say enough good things about how well this store is run and how well the staff is trained to always be so courteous.
Rude, lazy employees. Poor customer service.Four employees stood around chatting at the customer service counter while I looked at items right behind them. Employees seemed offended that I rudely interrupted their annoyingly loud personal conversation when I eventually decided to ask for help to get the item I wanted from I top shelf.There were just a handful of customers in the store, and it seemed all the employees were up front. Dont know how hard it is for one to stop yakking and offer help to a customer right next to them.
Capitola store is just small. Cant offer as much in store as some of the others Ive been to in San Jose.
Decent selection of products. Helpful staff. Prices seem a bit high, but they always mail out coupon cards which brings the prices down to normal levels.
Its too bad that the sales prices are listed with tiny fine print stating that it only applies to one color or whatever. It would be good to have everything with an actual price tag on it. There are no price check options so youre left wondering until you get to the checkout counter.
Well stocked, well maintained, clean.The register can sometimes be a choke point that slows the shopping experience.Many of the things I frequent BB&B for I need to touch before I buy. I always buy in store when I go in.The 20% off coupon is always the clincher. Although I sometimes wonder what it would be like if everything was just priced 20% less.Overall this is a good place to shop
I can always find great things at Bed Bath & Beyond and they are very cooperative with returns as well. Its also great to have those 20% off coupons. Wide variety and I hope they are always there and Capitola!
Didnt have our desired volume. We wanted 12 curtain panels. They only had 8. However they did offer to get some in. So that was great. Also they asked did we want to support the countrys armed forces. We were happy to do so. Thank you all who serve and have served.
You always know what youre getting with Bed Bath and Beyond -- the store carries a lot of good stuff, plus a lot of strange random things if youre in the mood for an impulse buy. You go there for good deals, and thats what youll get, with not a whole lot of frills. Sometimes you get knowledgeable staff and sometimes not, but as long as you know what youre looking for its a solid place to go.
They did not have what I came in for, but gladly ordered it for me. Drop ship to my house at no charge and I used a 20% off coupon. For those who dont know you can use BB&B coupons even after they have expired. I even pass on my extra ones to orher in line.
The friendliest staff you could ask for. Stocked to the rafters with fun gee- gaws! Go check them out when you get a chance!!
Lots of cool items for your kitchen and your home I just picked up an avocado slicer-pitter that iv ed needed for a while.
I enjoy the variety of bed and bath linens, especially when I want to buy ensembles or complementary items. Id offer five stars, except that I tend to suffer from the overwhelming scents and fragrances from potpourri, candles, and whatever else -- its like running the gauntlet.
Great customer service!!
Lots of stuff but a bit chaotic trying to find it. Staff are helpful and plentiful. Good selection of home goods (towels, bedding, kitchen gadgets etc etc)
There was the suddenly the longest line Ive ever seen in BB & B...but the long-time manager called all-hands-on-deck, and toot-sweet, the line was gone!
Organized and staff is really helpful. Cant complain about anything other than the prices. Not much sales on the high price items.
Good help
BBB is great! Bought an item online returned to the store. Great customer service and no hassles!
Good customer service, wide selections of home goods.
Lots of cute stuff for the holidays. Cozy heated blankets, Harry Potter mugs and games, bedding, kitchen stuff, of course, and now Capitola BBB has local sports paraphernalia like fuzzy blankets, mugs, etc. Warriors, SFGiants, As, nice stuff and way cheaper than stadium prices. I think Im going back to buy a fuzzy Giants blanket for my husband to take to home games and snuggle in front of fireplace. They also have plug-in heated blankets that are the bomb! Lots of dog stuff, too.
Good place to find things you wouldnt find everywhere. Employees are helpful and the store is easy to navigate.
This is a great store whats not to like at Ross. Cant beat the pricesOnly thing is this store always has their heat blasting, and the bathroom is GROSS
A little bit of everything in there. If its not there...they order it and ship it to you.
Great deals to be had here. They have a lot of interesting stuff. The sales rack is where its at though.
Alex at Brown Ranch store was extremely helpful. I called asking about white noise machines, and he went back to the department and pulled out three different types and read me all of the information on the phone, then told me how to find that department in the store and to ask for him if we had any trouble locating the machines.
Good selection of most everything youd need for your residence.
Meh, lots of great items and gadgets, dont get me wrong but the prices are simply insane. Not sure if the price match Amazon or not but I dont see how this store can stay in business year after year with their pricing structure.
For me the clearance deals make for fun shopping and gift giving.
Classic stores good selection of home products. Safe bet.
Store clerk James helped us find the appropriate product online and order it for home delivery
Great place to equip a apartment or home, especially w coupons..
So glad to find this place on the Santa Cruz side of the Hill. Selection is fantastic. The help could be a little more enthusiastic
Clean store...very helpful staff and lots of parking.
Good store for household items. Always discounts available through email or paper coupons
I love shopping at BB&B in Capitola. Great customer service and selection
Found a good blender and mugs for hot tea
I always like,BBB, easy store vary clean, people who speak to people gerat.
I was a little disappointed. They didnt have what I needed, and the staff started arguing with me about how long they have not had the product I wanted.
Great store, has a lot of small items for the home. Friendly staff eager to help!
With the holidays right around the corner people get get grumpy, and want to rush to get there shopping done and associates want to hurry along and get done for the night and close up I was looking for the nest to buy my inlaws and they didnt have it in stock i asked the cashoier and she said she didnt know the price and pretty much told me she couldnt help me, so i asked Jerry and he was so kind to look it up on the computer for me and offered that they could buy it online for me and waive the shipping price and it get gift wrapped to send to there address! thank you Jerry for taking that 15 min to help me! -Jordy
Everything you need for your home and more. Coupons are always available, so use them!
Needed curtains for a rental. Perfect and reasonably priced
Id give it five, but Ive still not been to the beyond and recieved my magic TV clicker yet like Adam sandler received from Christopher walken.
Great when you have a coupon but its rather pricy. Using there app gets you 20% percent off when you apply there coupons per item.
Its a great store. Good sales and coupons.
This place has amazing stuff! However, a bit on the pricey side $$$
Large variety of bath/ shower items. Nice scents that change with the seasons.
Smaller than the usual BBB. They have great seasonal sales that have mark downs of sometimes 50 to 75%.
AlwYs a great shopping experience!
Lots of great products and short lines that move fast!
They are very helpful
The staff is very helpful and friendly
Always a favorite to go and get of this or that and have a discount coupon to
Stall is always friendly and very helpful
Great sales associates, very helpful staff
I like that I can find a lot of different gadgets for my home, it is a little pricey though.
They have everything I need for my home.can be over priced at times
They had what I want took forever to find
If you need it they got it. They take there outdated coupons also.
Very clean store, well stocked
Great prices, excellent service. Free do it yourself gift wrap.
Not enough employees workin, check out like all the way to the back of the store.
Large inventory of miscellaneous items. Costly though.
On this particular visit they needed more people at the cash register – the lines were long and the weight was much longer than usual .
Nothing special. Big chain store, on and out.
Very helpful customer service
Did not find what I was looking for. Very over priced
Great prices and products.
Good coupon deal
I usually find what I want and have a 20%Off coupon on a single item
What more can I say its bed bath and beyond
Clean store, friendly people working there.
Great store that accepts multiple coupons, but long lines.
Always bring a coupon. They say they will even take old expired coupons. Prices are low, but you also get what you pay for.
I can get into some financial trouble at this store...they have everything!!!
Great place.
Friendly service, decent selection