The pharmacy is most definitely not recommended the techs either rude or takes forever . My friends and I love Walgreens but the pharmacy is a headache. I notice new techs maybe they are seeking approval but as of today I will be switching from the pharmacy. I’ve tried with them but it seems the service is always a challenge at the window.

I would give this a zero if possible. Rude associates. Prescriptions are never ready. Be prepared to wait over 20 min in the drive thru at any given time.

They give alot of love

Joshua is the best and friendly the pharmacy staff needs to work together more and be more like josh

Went in for a heating pad and noticed the teeth whitening strips I use were on sale. The young man at the check out was very friendly to everyone. He went out of his way to help the lady in front of me find a very inexpensive item. Her total bill was only $2.38.He found the coupon I needed then asked if I wanted to apply a $10.00 credit from my Walgreens card. Nice experience.

Theyre sometimes a little pricey depends on what you get. But when youre fresh out the doctor and u feel like youre a painful zombie its a quick one stop shop to grab everything you need and go home. U can also get nail polish and other random items here as well.

Redacted post from figuring out solution to problem. Thank you

Waited over 2 hours for a prescription to be filled . I have never had this sort of wait or lack of customer service at any Walgreens. I will never fill from here again. CVS here we come

The Walgreens Pharmacy in Cape Girardeau is the worst I have ever used. We waited an hour for a prescription to be told by Ben, the pharamsist that the Doctor had written it wrong. Ben called the doctor and argued with him He then rudely told my wife he was refusing to fill it. Total time lost 2 hours. Terrible service.

Kim In Photo is absolutely Awesome. She goes the extra mile and is always kind & helpful. She doesnt have to say welcome to Walgreens--U can C It in her personality !

Short Staffed. Sometimes they wont even answer their phones.If they do answer, youll get the quick treatment of telling you what you want to hear just to get you off the phone with no intention of actually helping you.Call the manager and resolve the issue.Management does take issue with customer complaints and makes every attempt to correct the problem.Reasonable prices on most merchandise and prescriptions.

Poor photo staff. Very uninterested in the customers.

Beware your Pharmacist Ben was VERY rude to me only because I told him I gave my son Oscillosoccinum which he did not consider a real drug. Its a shame Pharmacist like Ben are not trained properly.

Josh helped me out and was the nicest one in the store management was very rude and pharmacy needs to work on there attitude issue thanks josh

Josh helped me out when a member of management said he was to busy later I seen him talking on his phone this guy josh needs a raise

Walgreens Pharmacy in Cape Girardeau is absolutely the worst. Took over an hour waiting just to get someone to locate my medicine. 10+ cars in the drive thru and about 10 people waiting in line. The lady who was helping people was so very rude. I hope they either hire more people or do something. Even while waiting they had to page multiple times for assistance in photo all while 2 workers were just stocking.

Pricey but, they got a great hair product section.Update 10/13/20So, idk what happened but don’t come to the pharmacy after 6pm on a Tuesday. You will be stuck in line for 45 minutes.

Always love walgreens

A great convenience with many things you could need around the house. There is also a pharmacy and many drink selections.

Just moved to the area a couple months ago and have been switching over our prescriptions at this location. The only problems I have is with the Pharmacy. They are super slow and I always seem to get the employee that doesnt know anything. They are constantly asking other people for answers.Edit 2-12-19Ive had nothing but issues lately. They use a subsitute Pharmacist that is not familiar with certain programs associated with a medication, that tells people wrong infomation and then the other Pharmacist tries to blame the Dr office. Through several phone calls, trips there and contact with the program customer service and my Dr... they are still at fault. Pulling all my prescriptions today.

Refused to exchange a defective product, purchased earlier that day, with a receipt.

Pharmacy technician was very rude and made it clear that me coming in coming in for a vaccine was a personal inconvenience for her. Pharmacist was very pleasant.

My prescriptions always come fast.

Okay, so, coming from somewhere (StL) where there is a Walgreens every five minutes, moving to Cape Girardeau and TRYING to use Walgreens is BEYOND EXTREMELY disappointing!!! The pharmacy is ALWAYS ALWAYS ALWAYS understaffed!!! Its usuallly worth driving to Perryville (30+ miles away) just to avoid the unecessary wait time! Unfortunately, Pville isnt open 24hrs! Been in Cape for 2+ years & this has CONSISTENTLY been an issue!!! Every single time!!! Very frustrating!!!This evening, I was neglectful & did not have auto-refill on a script I HAVE to have. This medicine is not one where you can skip a day/dose. Thinking I could take care of this & go to (my) Walgreens, I refilled online & drove the 15+ miles to get it. (I even called while driving & waited on hold for 20 minutes!!!) ONLY TO FIND OUT that the pharmacy was closed due to staffing issues!!! SERIOUSLY?!?!?!

The et et .. iII

The pharmacy at this location is unbelievably slow. Every time I come to either drop off or pick up a prescription, I have to wait at least 15-20 minutes or more to even speak to one of the pharmacy technicians, let alone actually conclude my business with them. I dont know if this is an issue with staffing or just poorly trained associates, but I will probably be taking my business elsewhere soon.

The worst service at the pharmacy. Not a single person is helpful and have the worst attitudes. Ive called multiple times and no one answers the phones so I walked in to see how busy they were and everyone was just waiting around completely ignoring the phone. Worst Walgreens I have ever been too.

Ben the pharmacist provided the friendliest, quickest service! Thanks Ben!

Lady couldn’t check prices for me because she was up front. So you couldn’t walk to the isle and check for a customer? Lazy workers!

I will never go to Walgreens again. The manager was very rude over a very fixable issue. The associates are usually friendly but the managers at this store are very unprofessional.

Poor parking and rude photo staff.

A little too tight in shopping. They dont typically have Sunday sale items in stock that we like...

Rude.. waste of time..DO NOT GO..Take your business somewhere else...

They are extremely slow at everything they have the worst pharmacy

Kinda slow but gets the job done.

Always takes long in the pharmacy.