These f’n people don’t even answer the phoneWas repeatedly picked up and hung up on 😂I couldn’t spend my money here anyway if they did answer the phone the 4th time

Absolutely disappointed disgusted and what a horrible experience walking into this place. There is not a dressing room !!!!!!?????? You have to use the bathroom. How is this place even open. You should be ashamed. Literally the worst shop there is. Without a doubt. You all lost about a 500 dollar purchase today. How sad.

Maria the red headed woman, was by far the most helpful courteous and KINDEST person I have ever met in a shop like this. My wife and I had lots of questions and she answered them all without hesitation! My wife and I felt VERY comfortable and VERY welcome in the store. It was THE BEST experience we have ever had in these types of stores. We will be back for ALL of our needs. And we will be asking for Maria each and every time.

Thanks to Brandy I was quickly pointed in the right direction. She was an amazing help, and I definitely got extra goodies as per her request. Im so excited to get home!!Thanks Brandy!

Most of the stuff you can get online a little cheaper but from Collier county to Orlando this store in Cape Coral is the best.

Have been in the store numerous times to pick up various items. The store is always super clean and the staff are always professional. Brandy that works there is very knowledgeable about the products and is GREAT at recommending exactly what I need!

Walked in and immediately the red hair girl acted like she did not even want to give me the time a day! Steve for a few minutes Looked around sales lady seem to be more intrigued by the phone them a customer, I have bought many things from this place but this was definitely a chill! Don’t think I’ll be going back

Came in and had some amazing help from Brandy and Cidnya! Recommended 100% this is the place to be

My husband and I went in excited to spice things up in the bedroom. We thought we were talking to a discreet young lady but in fact she spoke VERY loudly. And although we arent shy, she made my husband and I very uncomfortable and the whole store could hear her. We even asked her politely to please lower her voice and she refused. Regardless of it being a sex shop if a customer asks you to lower your voice and keep it discreet, you respect it.

Brandy was very helpful and very pleasant to speak withThank you very much Brandy for all your help

Highly trained staff that were very helpful and knowledgeable about products as well as showing how to turn products off and on, how to operate, charging and cleaning products. Without their assistance I would have probably gone wrong, but thanks to the great advice from Brandy, everything went smooth, well taken care of and love their high quality products. Definitely a returning customer.

This place is amazing. The attendants here will guide you through every product, and help you with questions you may not even know you should ask. Very knowledgeable, patient, and most of all, happy to help. Oh, and the condoms are free!

Staff is always friendly and willing to take the time to explain what n how it works. theyll help you find n item, or if need, their happy to order it. one has no reason to be embarrassed to ask questions. and yes the ladies are very knowledgeable and very attractive.

More size options and outfit choices at lingerie store across from Edison mall. Very poor customer service at both locations. An older woman Angela took care of my husband and I, called to notify my outfit had broken the second we left the store and was told no refunds. Dont want another cheaply made outfit for $40 that will just fall apart.

Awesome Store!!! They have everything your could want. It reminds me of the Hustler Hollywood store in Ft. Lauderdale. The staff is great and helped me find the exact size outfit I was looking to surprise my girlfriend with.

Item purchased never worked from day one. Sales person swore this was the best product and a “favorite” of the staff. Followed all instructions -item did not hold a charge -at $140.00 and not working I requested my money be returned. Was told could exchange. The item was not wrapped as if it were new making me question whether or not things returned are resold as new. Especially items at a high price point. I have never had an issue prior to this one at this merchant-but after this I wont be returning & I will be sharing my experience with this company.

The English lady knew exactly what I needed and helped me so much and gave out free condoms I will definitely be stopping by again 💛💛

Awesome staff that were very knowledgable about products and making sure you know how to operate; showing how to turn products off and on, charging and cleaning. Thanks to the great staff everything went smooth, well taken care of and love their high quality products.

I love Tender Moments ~ Run by women, you can go in there and ask questions, get their opinions and recommendations, without embarrassment. Men go in there, too...nothing wrong with getting a womans take on an item! ;) Go on in, you wont be disappointed.

First off, I drove half an hour to an old location that doesnt exist anymore since they dont update their info. So I finally got the right location and I get there to find they have 2 choices of heels that are both cheap and tacky. The lady there told me the other location has way more shoes. So I drive another half hour to a store that has 3 cheap options. If you look on their website, they have a huge selection but definitely not in the stores. Dont waste your time if your looking for any type of heels. Ive wasted my whole morning driving for absolutely nothing.

Do not shop here or even waste your time thinking about it. I went in yesterday in an attempt to surprise my wife with something. Now the girls that were at the counter were pretty knowledgable and offered good assistance in helping my dial down what I was looking for.The problem is once I started driving home I decided to check the batterys in the device. Well, turns out the whole unit is busted due to a bad solder joint. So I decide to call them and ask if they can help me in any way and I am immediately told that Im out of luck and they will do nothing in terms of replacing, refunding, or even offering a better quality device. They couldnt even figure out what i had purchased despite this phone call taking place 20 minutes after I exited the building.Will never return to this store.

Knowledgable staff who always takes the time to figure out the best possible products for you

We had a great time there very friendly....young lady went way beyond her way to help me with my Halloween costume definitely will be back again thank you so much

BEWARE!! This shop does not stand behind its products. We purchased an item that, when we got it home, would neither charge nor operate yet they refuse to do anything about it.

Awesome boutique and staff!😘

Great service

Never been there