Solid Rock exceeded my expectations in creating this custom piece. I came into the shop with some stones from other pieces and a vision. Their designers made it happen and I couldnβt be more thrilled with the results, major Princess Di vibes. π So, thank you Felicia, Lauren, and all of the wonderful staff at Solid Rock! (And happy 30th to me, love me. π π)
Felicia and Lauren are wonderful to work with. Felicia designed a band to go around my wedding ring and I LOVE it! Itβs absolutely gorgeous. I canβt stop staring at my own ring. Lauren helped my husband with a new band. Itβs awesome. They are so helpful. I am certainly going back.
Because of the effort I was able to afford and find exactly what I wanted and I am so very happy. Felicia and her staff are very attentive, full of knowledge, patient and helpful. They are genuinely interested in helping customers find what they want in their price range. The effort and kindness I received made me feel like family. I look forward to working with them again in the future and I plan on telling my family and friends about Solid Rock Jewelers. Customer always, Karen Dillon
Solid Rock Jewelers is a wonderful business with such a cute and cozy atmosphere. The staff and owner are extremely friendly and knowledgeable! I was looking for a place to shop for a gift and tried a few other stores in the area. I stumbled upon Solid Rock and instantly felt comfortable and at ease. The staff helped me narrow down my choices and select a perfect gift. They also made sure my gift would be ready for the day I needed it. I will be back for any future jewelry needs! Highly Recommend!
When my mother passed away, I took some odds and ends in to get an opinion on what to do with a couple of βtreasuresβ she left me that were out of date. I ended up with a gorgeous custom pendant necklace and a ring that the owner helped me design, that incorporated 3 different stones. I was so thrilled that I had my other jewelry appraised by their wonderful, thorough store appraiser. Since that first day, Iβve purchased a couple of gifts for others, along with several new pieces for myself. Wonderful store, great customer service.
I was looking for diamond studs. Went into this place for the first time. Was so impressed with the people and the love that was shown towards their store and their merchandise and the Lord. Got my earrings and I love them.
Staff was very friendly and helpful. The work they did on my ring was wonderful and beautifully done. They replaced a diamond and repaired my wedding set after being cut off my finger after an injury. I highly recommend them.
Solid Rock Jewelers has the best customer service experience I have personally ever experienced. Felicia and Lauren brought such a warm atmosphere and made me feel so welcomed when I made my purchase. I will personally recommend anyone I know to check out Solid Rock Jewelers for any purchases. I would give this review more than five stars for their service if I could.
So inviting the moment I walked in. They made me feel like family and are so friendly. After my purchase they sent a thank you card appreciating my business.
Solid Rock Jewlers does a wonderful job! My husband purchased a new wedding set for our 15th anniversary. Lauren and Felicia were so helpful and kind! They were able to help find the perfect ring set for our budget. We visited the store while on vacation from out of state, but that was no problem! Lauren kept me in the loop every step of the way, and the ring was shipped much sooner than I expected!! We both love it! Thank you, thank you, thank you!
I had the best experience at solid rock. Lauren and Felicia were so helpful and made the process of designing my custom engagement ring so easy and ensured that it would be everything I wanted. I am so inlove with my ring!! It was finished in about 3 weeks...I am so happy that I found this gem to be a part of something so special! High Recommend this place
Hands down best jewelry store around. The staff are amazingly helpful and all around super awesome people. You can tell they have a passion for serving people and putting their clients needs first. They have a client for life!
Highly recommend this jewelry store to anyone looking to purchase something special. They take the time to ensure you receive not only a quality piece of jewelry but a design that you absolutely love. My custom diamond rose gold engagement ring exceeded ALL expectations. After such a great experience here I brought my Dad here to find a unique ring for his special someone because they have such a great selection of stones to choose from. Price is so reasonable and the staff are exceptional!
Edit +++++ my items have been returned to me after I was told multiple times they had been melted. Some how they showed back up after this post was published.Totally hustled me out of my possessions. Would not trust them at all. Went to have some silver appraised and they melted it without my consent and tried to tell me what a good offer it was and how i am lucky. I wanted the content determined not melted. I told numerous people I did not want anything destroyed including their shady silver appraiser who promised me he would not melt it without my ok.. Ruined two silver serving trays from the 1840s. Why would you melt someones property before it was payed on. Totally unprofessional. I will be taking legal actions.
Went in because my wedding ring prong was bent. The store is beautiful and the staff friendly. They showed me what all was going on with all my prongs. They told me all that would be done and the price was great. Received my ring earlier than expected and it looked BEAUTIFUL! Definitely will be back and will happily recommend!
Made buying an engagement ring very easy and got an insane deal. Made the stress go away completely and very friendly.
I got my wedding set resized here. They finished it quickly and cleaned the rings beautifully. I will definitely be back!
My fiancΓ© and I had an amazing experience purchasing my engagement ring and our wedding bands through Solid Rock Jewelers! Felicia and Lauren made sure we were happy and taken care of and provided us with nothing but the best! I would highly recommend going with Solid Rock Jewelers for all your jewelry needs!
My first time visiting Solid Rock Jewelers was on Saturday. The store was clean, the employees were friendly, and they gave me a great deal on my wedding band. Highly recommend!
If you are looking for quality and perfection, look no further. Felicia and her staff helped me create a beautiful custom anniversary ring for my wife. The people here are friendly, helpful, and have the knowledge and experience to help you find the perfect gift for someone you love.
This place is awesome! They were welcoming, professional, knowledgeable, and so helpful. I would strongly recommend them for all your jewelry needs.
I walked in just to check the place out initially, and they were so friendly and helpful that I decided to purchase a ring there. They explained to me how they can design the exact ring that I want using CAD, and we went forward with designing the ring. The finished product was exactly what I wanted and it is beautiful. Later when I brought my fiance in to get the ring sized, they knew my name immediately without hesitation. They really make you feel like family, not just a customer. They have sized the ring without altering the look whatsoever. I would definitely recommend this place if youre looking for excellent customer service and quality at a reasonable cost.
I was looking very last minute for a band and Lauren at Solid Rock came through! She even drove to get me the exact band I wanted, had it resized and ready by the next day. You canβt beat that customer service! The shop is very modern, clean, and everybody is very friendly! Iβll be back should I have more jewelry needs.
Absolutely amazing owners! Very knowledgeable super fast service and great prices for better quality! Now our go to jeweler we had a couple rings that were so badly hacked by other places she got fixed and you could never even tell looks as good as the day we purchased!!! You cant go wrong at rock solid jewelers!
Lauren helped me pick out the perfect gift for my boyfriend, she made the process very easy and was able to show me a book to look through and was very helpful to all the questions that I had!
I have gone to this jeweler a couple of times within the last couple of months and I have to say Felicias customer service, listening to the customer and really hearing what they want is spot on. In all of my years in working with various jewelers including our family jeweler in New York have I ever felt so appreciated. I stopped in to get a quote and she responded with a Thank You card. This is something you dont see every day. I highly recommend you give them an opportunity to earn your business. You wont be sorry!
Felicia & Lauren are the BEST! My fiancΓ© and I came in looking for wedding bands and they were both soooo helpful! We explained to them our vision and they made it happen. They showed us many different options and weβre able to customize our dream rings! Not to mention Felicia and Lauren made the process very simple and comforting. If youβre looking for a rings/jewelry and youβre in the canton area do not hesitate to come by their shop. The shop is also very beautifully decorated & clean! Thanks again Felicia and Lauren we canβt thank you enough!
Wonderful experience !! My new go-to jeweler. Felicia really went above and beyond, had our ring ready in just over a day. The wife was thrilled. Highly recomended. Thanks again.
Felicia and Lauren are a dynamic duo. Not only are they extremely knowledgable, they also make sure that their customers get exactly what they want, regardless of the hoops they need to jump through. I will definitely recommend Solid Rock to my friends and will likely shop their in the future.
Shined my Diamond ring up like new and saved my Diamond. Customer service is excellent. I would recommend for All your needs in jewelry servicing. These ladies are very professional.
Great products .Great and knowledgeable people. Highly recommend!!
Solid Rock Jewelers is the only jewelry store I will purchase from or recommend. Felicia, the owner, will go above and beyond to meet your needs. She has a passion for helping people and giving back to the community. I ordered custom bracelets for the seniors on my daughters volleyball team. We had a budget and she was able to accommodate that while providing a very quality and beautiful piece. I also sent a close family friend to her as he was interested in purchasing an engagement ring. She provided him with a wonderful education about diamonds and helped him select a beautiful ring which he just picked up this week. He was so thankful she was able to work within his budget and still be able to purchase the ring of his girlfriends dreams. π
From my first conversation with Bob and Felicia, I felt confident and comfortable with the manner in which they conduct their business at Solid Rock. Honest, knowledgeable and a fast growing great reputation is how I would describe them in a few words. Our questions were met with direct, informative and passionate answers that contained an enthusiasm you can tell is genuine. I would highly recommend this business for any needs you may have regarding jewelry, coins or watches. Not to mention they have the best price in town if youβre looking to sell any gold or silver. Additionally, Wednesdayβs you can have a watch battery changed for $2.99!!! And Thursday is 20% off jewelry repair.Thank you Felicia and Bob!
Everyone was super helpful & welcoming! They really make the experience personal and go the extra mile to help! I needed an appraisal for some jewelry I inherited and was told theyβd stay open late when I go in again if need-be!
I absolutely adore Felicia and her staff! She is the only person I trust with family jewelry in need of repair that has been handed down to me (one piece which is going on 80+ years old). I would not trust anyone else with something so precious to me. The environment of the place is warm, friendly and pressure free. They truly listen and do their best to help their customers with their wants/needs. Also as an added bonus, their products are absolutely gorgeous (and they do customs)!
The other day I walked into Solid Rock Jewelers and was blown away by their kindness and excellent customer service! The reason I went in was because my husband and I recently celebrated 10 years of marriage and I was looking for a ring to stack on my wedding band. As I put my 10 year old ring next to the new ones, it looked awful. They offered to clean my ring for me and informed me of the importance of having white gold regularly dipped in rhodium to prevent it from yellowing (something I had never done).While my ring was being cleaned, one of the diamonds popped out. Without hesitation, they promptly offered to send it in for repair AND have it dipped for me, free of charge! It was in no way their fault as I havenβt been properly taking care of my ring for the past 10 years but their eagerness to make sure I had a positive experience was very much appreciated!When I received my ring back, it looked BRAND NEW! Like it did 10 years ago! It matches perfectly with the new addition stacked against it ;)They are generous, personable and have a very beautiful store! Stop by and see for yourself!
My husband purchased a pair of beautiful gold and diamond earrings for Christmas. One needed repair and was sent out. My wedding ring shant was out of round so it was repaired and refinished. It is absolutely gorgeous. Two prongs were missing on my Anniversary ring. The prongs were added and it looks fantastic. The best thing is, I left it at Solid Rock at 4:30 on Jan 2 and All my items were ready on the next day at 1:30. AMAZING CUSTOMER SERVICE!!!ππππ
Great shopping experience! The owner (Felicia) was able to help me find the perfect piece in a very short time. Very friendly atmosphere. Would highly recommend to anyone looking for jewelry in the Metro-Detroit area.
Couldnt have better things to say about this place. We brought all of my fiances jewelry in and they were repaired and sized in timely manner. I found my wedding band here. The owners are wonderful and will go above and beyond to make their customers happy. Highly recommend and will come here for any future jewelry purchases!
Such a lovely shop with excellent products and even better service! This is the place to go for elegant jewelry and people who know what theyre talking about. The owner is honest and friendly and even personally helped our charity. A wonderful business, you should choose Solid Rock for any of your jewelry needs!
Felicia is the best! She took the time to educate me and select the perfect gift for my wife. Solid Rock has a great selection and awesome prices. The entire staff is sooo friendly!
Felicia is amazing!!!! Felt like I was family the way the took care of me. Had them make an engagement ring out of a different ring I had. Never even had personally go to the store all over the phone. Thank you to all of you at Solid Rock Jewelers. I know she is going to love it.
I must admit I was a little intimidated at first walking in. I donβt normally buy fine jewelry. My fears were immediately put to rest. I was impressed with the great quality of merchandise and the amazing prices. I spent a lot less on the gift I was purchasing than I expected. Great customer service. I will go back for sure.
I had 3 rings made into a gorgeous pendant. The prices are reasonable and the work is outstanding, and so was the service. Thanks for everything .......Char Kramer
Truly the best jewelers I have ever dealt with. Ive purchased many pieces of jewelry here and they have restored an antique piece for me. They are always helpful and never pushy.
I will definitely be going back to Solid Rock for all my jewelry needs. They have a great selection and beautiful jewelry. The staff is very friendly to work with!
Such a great jewelry store. Personalized attention to every detail.
I love this jewelry store!! The service is outstanding and personal! The staff is warm and friendly and very knowledgeable!
Wow. Went in for watch battery Wednesday and got two watches batteried lickety split! Found out later that one watch wasnt working. Took it back, they instantly checked it out, took out the battery, confirmed it wasnt working, gave me some info on what it would cost to fix and then gave me a Starbucks gift card! Felicia and her team are Rock Solid! Check out this new Canton business! You wont be disappointed!!
Beautiful selection of jewelry and the staff is amazing. They can create the jewelry you dream of. I wont go anywhere else for my jewelry!
I took a ring, bracelet, and a vision to Felicia and her jeweler. They made me a beautiful ring, that I couldnβt be happier with. Go see her!!! Sheβs the best!!!!
The owner and staff are awesome and so friendly and helpful!! Come here for the best service and products!
Happened upon this jewelry store a short time after they opened. Really appreciate the friendly and personal service.
Felicia and her staff are friendly and knowledgeable when it comes to jewelry. I truly appreciate the time sheβs spends with customers as well as her honesty.
My fiancΓ© and I found the most perfect ring at Solid Rock Jewlers! This store has a beautiful selection to choose from, the best customer service, and real heart behind this place. The owner, Felicia Haggerty, is the sweetest and really cares about helping you find everything youβre looking for.
Friendly and helpful staff. Feel trust and comfort shopping for jewelry here.
Felicia and her staff are the best. This business is also very involved and committed to the community