Such a fun experience for kids. The prices are quite high but stuffing the bear, putting a heart into it, dressing it up and making a birth certificate is an extremely joyful experience for them. Youre buying more than a stuffed animal when you come here, youre buying a memory.

If I could give them six stars, I would! I visited with my wife, daughter, and grandson, and it was a wonderful experience. There were so many different stuffed animals to choose from, and the outfit selection was fun as well. My grandson gravitated to the dinosaur first, but because of their two bear discount, we were able to get him a classic bear as well. Sure it was pricier than just buying a standard bear off the shelf, but the point of it is the experience of shopping and customizing the bear, and I feel like that was worth the price that was charged.This brings me to the staff. They were phenomenal. Like many, Covid restrictions have made their job more difficult, as controlling the flow of wandering children is key. To accomplish this, there are clearly marked stations for families to make their way through the store, and all of the staff wore appropriate PPE, many with bright colored choices to appear more fun. Every single staff member was warm and engaging to my grandson, and he had such a good time interacting with them. They were also super helpful in guiding us through which accessories worked with which animal, and highlighting some things that would be of interest based on his choices.Thank you all for helping us make a treasured memory with our grandchild and our daughter. Keep up the fantastic work!

I am giving 4 stars because one of the workers spoke to us like we were a burden. My daughters did not catch on because she was wearing a mask, but her body language and tone were both very unfriendly. Other than that my girls had a blast. The store was very organized, and clean which is always a plus.

Had to take the toddler to get her birthday bear 🐻 the girls were so friendly and she really loved it..clothes are a little pricy but when you walk in you know its not gonna be a cheap trip lol we will continue going every year

Kids love it. Usually the main. Reason we go to the mall in Canton often

A friend and i went to celebrate my birthday and the staff were so kind and helpful! it was just as magical as i remember it being as a kid. while we didnt get to touch the hearts or stuff the bears ourselves it really did feel like we were involved in each step of the process. the store seems to have taken a hit because of covid-19, but we still had a great time!

The employees were so patient with my children. I love coming here!!!

They no longer will allow you to place a pacifier in your build-a-bear….drive up to Southpark and had no issues!

The ladies that were working were amazing, friendly and very helpful. I enjoyed the building process

By far one of the best teddy bear places ever

Plan on spending lol my daughter loves her new friends though so it was worth it, probably a better experience pre covid, but the sight of her skipping out of there with her pink bear in her backpack was priceless to me!

Friendly and helpful staff. Good selection. Birthday bear promotion always keeps us coming back.

Best sentimental gifts ever💗💗

Its always nice for the children to come pick out a new teddy bear.

My adult children and I had a wonderful time spending time together.

Lovely atmosphere. Nice employees.Line wait to get in

Great experience

Got some for the kids I watch and they had a great time

Uhg! I hate coming here! The stuffed animals are OK, but the accessories just kill my wallet. Luckily this is a rare trip. It does put a smile on my kids face though. If you can just get your kids the stuffed animals then you can get out of there for under $50. Good luck!

Not like it use to be, you get to do nothing. Dont touch the bear or you have to buy it. You dont get to give you bear a heart. But its super ok for the employee to touch the smell that goes inside???? Makes so much sense!!!!

It was fun going in and watching my grandson make his first bear and the sales clerk was very friendly and kind.

Couldnt go inside,but I cant wait til I do cause imma catch up on my build a bears😁😁

What a horribly ran location. Got there at 11am when they were suppose to be open. Multiple other families and ourselves stood there for 40 minutes before a Belden Village Mall Employee told us all that no employees showed up for work. Ridiculous.

This is very exciting for younger children. The process is laid out step by step and you make all the choices from start to finish. It can take a little time or long time to complete your bear depending on how detailed and how much you accessorize your bear. Prices vary in range also per how much you customize your bear. I reccomend this for any child, especially if youve never done this before. Its a unique experience that will make a lasting impression and build meaningful memories between you and your children.

Love build a bear. So much fun and kids love going there. It is fun to see all the interesting stuffed animals and all the clothing for the bears. Very cute outfits. Looking forward to going back and shopping more there. Cant wait.

Employees are really nice and got us in even as they were closing and the bears me and my boyfriend got were so cute! They are really good quality too. They are my favorite stuffed animals. I would give it a 5 star rating but its a bit pricey.

Im not sure why these bears costume much money! I was really hoping that I could fill the bear with stuffing myself but I understand the reasoning behind that. The bears are very customizable with tons of options to choose from. Even Disney options which I think is a great touch. The entire experience was pretty fun and I didnt even have a child with me!

Staff was great. So kind and helpful

A few years ago this place was packed any time of day, now its kind of dead. Sort of depressing. Last time I went the employees barely acknowledged us. I think business might be not so good, but Im not sure. Either way the bears are still cute but a little overpriced. Enjoyed it when I was a kid.

My daughter had a great time making her Unicorn. The employees were very kind, helpful and made the experience very fun for her. She hasn’t let go of her unicorn since she made it.

I took my daughter and granddaughter and we had a blast, I think I had more fun than the baby did. Very friendly and helpful staff!!

Great for kids. lovable stuff animals, you make and dress, for all ages. I collect bears..

My daughter loves her purple unicorn that sings Moanas How Far Ill Go 🤗

Super friendly staff. Got a plush with a small hole, and the girl I was with actually took the time to stitch it closed!

We had a birthday party with BBW in May at the Belden Village mall for roughly 17 kids. The staff was amazing, helpful, age appropriate, and made the party a breeze, all 17 kids had a blast and smiled the entire time! It was the talk of the classroom for days to come...thank you for an amazing experience!

Great assortment of animals and accessories to make the stuff animal the way you want. My daughter loves her bunny.

Such a fun place to visit. Staff are so friendly. Clean inviting store

So fun and cute

The kids love this place just a little pricey.

Super nice and helpful staff made my sons 7th bday super special. Really appreciate them going the extra mile. Also have a pay your age thing going on at moment that is pretty awesome too as build a Bear can get rather expensive quickly...

Took granddaughter on a trip and took her there and she had a lot of fun. The prices were not to bad and she had fun.

Horrible experience we waited forever.

My son had a fun time picking his animal, filling him and selecting the accessories. Its a fun process.

The staff were very friendly and took the time to make it a memeroble experience for my daughter, she loved it.

It was amazing! We created 200 stuffies for the Wilmont Volunteer Fire Department in less that two hours with the three clerks help. Love this store!

Great place to take kids an have some fun making a animal or bear!

My boys loved it. The employee was super cheerful and made it a truly memorable experience.

Walked in ten minutes until close and was greeted very well by Julie. She was polite and extremely helpful for my first Buildabear experience! 5 stars!

Its okay but really expensive

Cool place

They were very polite and friendly my daughter enjoyed her first experience there

My grandkids love it. It was are frist time there.

Jyst terrific

Our granddaughter found a bear she wanted and was very happy!

Great staff! So cheerful and happy and make the experience so fun for the kids!!!

Very cute and fun experience. Very expensive. A little disorganized.

Very nice, just bummed they were sold out of grinches 😞

It is so expensive. Of course all children are going to want to build a bear. The workers are very friendly.

We went on a Monday night and received undivided attention. My daughter had a great time.

I love build a bear, they always have a good verity of clothes to look at for the teddy bears.

It was a nice place, clean, workers was nice. Just vary pricey.

They are the best with kids especially Molly she made my little guys day so special

Its a sweet place to celebrate Birthday party and build a bear

Very friendly staff and everything is easy to find also has a lot of options to choose from!

Always friendly and helpful. My child loves coming here!

Prices too high. Everything else is great

Granbabies love it

Friendly people and fun to watch them make the bears.

Love build a bear I get the grandkids one every yr for Christmas

Friendly employees. Great service. Reasonable prices.

I used to love coming here when I was younger, such a fun place!

Very friendly staff. Great experience for the kids.

Very sweet place, lots of items to pick from and great service.

I didnt go to build a bear I went to gio for knives Google what the heck

Always very friendly and helpful♥️

Need more employees but otherwise great!

I love Build a bear! Thats all that needs to be said!

Such a fun thing to do!

My first time I named my bunny that u made Lilly

💖!

Teddy bear run supporters!

Fun!

My Friends at Build-A-Bear are Awesome! Hearts and smiles are free!

Good experience here with helpful staff

The staff always treats my daughter well

My grandsons cat came unsowed and they fixed it right up no questions asked

My kids love this place.

Kids love this place

Always fun for the kids!

The wait in line to get our bear stuffed was crazy. I dont know how long it actually took, but it seemed like at least a half hour. Friendly staff though. They needed two stuffers, instead of just one.

Great experience!

Best Staff Ever

Always so helpful

Great service

Gotta love BAB

Great sale!

They had a hulk bear 😍

Nice place

Fun

Very expensive