Super neat store. Well organized. Staff was awesome and process with selling items was quick and easy.My Daughter absolutely loves the princess jacket along with many other good finds. She cant wait to wear some Ambe crombie and Fitch Minnie mouse shorts.

Large selection, decent pricing. Found a few cute warmer outfits for our growing kiddo for the fall and winter months.Staff was very friendly.

I would rate 5 stars for clothes but I have to give a 3 for buying. I’m disappointed I came in with 3 bags of full great quality clothing and it seem like they didn’t even go through it. For example they took a sweater but not the pants to match but when I’m walking through the isle I see clothes that shouldn’t even have been bought . They passed on these shoes and these didn’t have any creases or marks. A lot of the clothes had tags or were barley worn. You guys have to do better with picking and buying clothes . Other than that I like to shop here .

Excellent the staff is soo friendly the selection of shoes and clothes is amazing I went down the 3-6 mth aisle and from top to bottom on both sides full I became overwhelmed I said I dont have the strength 😅.

I understand that the items that are being appraised are gently used but I dont agree with the accuracy. It seems like every time I bring them something... Basically new... they always a lowball me. I just started selling items on OfferUp. Once upon a child is a very nice place but they dont give you with your items are worth even with them being used.

𝐿𝑖𝑡𝑒𝑟𝑎𝑙𝑙𝑦 𝑠𝑝𝑒𝑛𝑡 𝑡ℎ𝑒 𝑤𝑜𝑙𝑒 𝑑𝑎𝑦 𝑤𝑎𝑠ℎ𝑖𝑛𝑔, 𝑑𝑟𝑦𝑖𝑛𝑔, 𝑎𝑛𝑑 𝑛𝑒𝑎𝑡𝑙𝑦 𝑓𝑜𝑙𝑑𝑖𝑛𝑔 𝑐𝑙𝑜𝑡ℎ𝑒𝑠 𝑡𝑜 𝑏𝑟𝑖𝑛𝑔 𝑡𝑜 𝑜𝑛𝑐𝑒 𝑢𝑝𝑜𝑛 𝑎 𝑐ℎ𝑖𝑙𝑑. 𝑊ℎ𝑒𝑛 𝐼 𝑔𝑜𝑡 𝑎 𝑡𝑒𝑥𝑡 𝑠𝑎𝑦𝑖𝑛𝑔 𝑚𝑦 𝑜𝑟𝑑𝑒𝑟 𝑤𝑎𝑠 𝑐𝑜𝑚𝑝𝑙𝑒𝑡𝑒, 𝑚𝑜𝑠𝑡 𝑜𝑓 𝑡ℎ𝑒 𝑖𝑡𝑒𝑚𝑠 𝑤𝑒𝑟𝑒 𝑠𝑡𝑖𝑙𝑙 𝑓𝑜𝑙𝑑𝑒𝑑 𝑖𝑛 𝑡ℎ𝑒 𝑏𝑖𝑛 𝑡ℎ𝑎𝑡 𝐼 𝑏𝑟𝑜𝑢𝑔ℎ𝑡 𝑡ℎ𝑒𝑚 𝑖𝑛. 𝑇ℎ𝑒 𝑒𝑚𝑝𝑙𝑜𝑦𝑒𝑒 𝑡𝑜𝑙𝑑 𝑚𝑒 𝑡ℎ𝑒𝑦 𝑐𝑜𝑢𝑙𝑑𝑛𝑡 𝑎𝑐𝑐𝑒𝑝𝑡 𝑡ℎ𝑒𝑚 𝑑𝑢𝑒 𝑡𝑜 𝑤𝑒𝑎𝑟 𝑎𝑛𝑑 𝑠𝑡𝑎𝑖𝑛𝑖𝑛𝑔, 𝑤ℎ𝑖𝑐ℎ 𝐼 𝑓𝑖𝑛𝑑 𝑞𝑢𝑖𝑡𝑒 𝑜𝑑𝑑 𝑐𝑜𝑛𝑠𝑖𝑑𝑒𝑟𝑖𝑛𝑔 𝐼 𝑐𝑎𝑟𝑒𝑓𝑢𝑙𝑙𝑦 𝑖𝑛𝑠𝑝𝑒𝑐𝑡𝑒𝑑 𝑎𝑙𝑙 𝑡ℎ𝑒𝑠𝑒 𝑐𝑙𝑜𝑡ℎ𝑒𝑠 𝑏𝑒𝑓𝑜𝑟𝑒 𝑏𝑟𝑖𝑛𝑔𝑖𝑛𝑔 𝑡ℎ𝑒𝑚 𝑖𝑛 𝑏𝑒𝑐𝑎𝑢𝑠𝑒 𝐼 𝑘𝑛𝑜𝑤 ℎ𝑜𝑤 𝑝𝑖𝑐𝑘𝑦 𝑡ℎ𝑒𝑦 𝑎𝑟𝑒 𝑤𝑖𝑡ℎ 𝑡ℎ𝑒𝑖𝑟 𝑏𝑢𝑦𝑖𝑛𝑔 𝑝𝑟𝑜𝑐𝑒𝑠𝑠. 𝐼 𝑤𝑎𝑠 𝑜𝑛𝑙𝑦 𝑜𝑓𝑓𝑒𝑟𝑒𝑑 𝑎 𝑐𝑜𝑢𝑝𝑙𝑒 𝑑𝑜𝑙𝑙𝑎𝑟𝑠 𝑓𝑜𝑟 𝑡ℎ𝑒 𝑖𝑡𝑒𝑚𝑠 𝑡ℎ𝑒𝑦 𝑑𝑖𝑑 𝑎𝑐𝑐𝑒𝑝𝑡. 𝑀𝑜𝑠𝑡 𝑜𝑓 𝑡ℎ𝑒 𝑐𝑙𝑜𝑡ℎ𝑒𝑠 𝑡ℎ𝑎𝑡 𝑤𝑒𝑟𝑒 𝑢𝑛𝑎𝑐𝑐𝑒𝑝𝑡𝑎𝑏𝑙𝑒 ℎ𝑎𝑑 𝑛𝑜𝑡 𝑒𝑣𝑒𝑛 𝑏𝑒𝑒𝑛 𝑢𝑛𝑓𝑜𝑙𝑑𝑒𝑑. 𝐼 𝑑𝑜𝑛𝑡 𝑒𝑣𝑒𝑛 𝑘𝑛𝑜𝑤 𝑤ℎ𝑦 𝐼 𝑏𝑜𝑡ℎ𝑒𝑟 𝑡𝑟𝑦𝑖𝑛𝑔 𝑡𝑜 𝑠𝑒𝑙𝑙 𝑡ℎ𝑒𝑚 𝑐𝑙𝑜𝑡ℎ𝑒𝑠 𝑎𝑛𝑦𝑚𝑜𝑟𝑒 ℎ𝑜𝑛𝑒𝑠𝑡𝑙𝑦. 𝐼 𝑐𝑜𝑢𝑙𝑑 𝑒𝑎𝑠𝑖𝑙𝑦 𝑗𝑢𝑠𝑡 𝑑𝑟𝑜𝑝 𝑡ℎ𝑒𝑚 𝑜𝑓𝑓 𝑎𝑡 𝑡ℎ𝑒 𝐺𝑜𝑜𝑑𝑤𝑖𝑙𝑙 𝑑𝑜𝑤𝑛 𝑡ℎ𝑒 𝑠𝑡𝑟𝑒𝑒𝑡 𝑎𝑛𝑑 𝑠𝑎𝑣𝑒 𝑚𝑦𝑠𝑒𝑙𝑓 𝑡ℎ𝑒 ℎ𝑒𝑎𝑑𝑎𝑐ℎ𝑒. 𝑇ℎ𝑒 𝑜𝑛𝑙𝑦 𝑒𝑚𝑝𝑙𝑜𝑦𝑒𝑒 𝑡ℎ𝑎𝑡 𝑠𝑒𝑒𝑚𝑒𝑑 𝑙𝑖𝑘𝑒 𝑠ℎ𝑒 𝑑𝑖𝑑𝑛𝑡 ℎ𝑎𝑡𝑒 ℎ𝑒𝑟 𝑗𝑜𝑏 𝑤𝑎𝑠 𝑡ℎ𝑒 𝑐𝑜𝑙𝑜𝑟𝑒𝑑 𝑤𝑜𝑚𝑎𝑛 𝑏𝑒ℎ𝑖𝑛𝑑 𝑡ℎ𝑒 𝑐𝑜𝑢𝑛𝑡𝑒𝑟. 𝑇ℎ𝑒𝑦 𝑑𝑜𝑛𝑡 𝑒𝑣𝑒𝑛 𝑙𝑜𝑜𝑘 𝑎𝑡 𝑦𝑜𝑢𝑟 𝑖𝑡𝑒𝑚𝑠, 𝑡ℎ𝑒𝑦 𝑐𝑜𝑢𝑙𝑑𝑣𝑒 𝑎𝑡 𝑙𝑒𝑎𝑠𝑡 𝑢𝑛𝑓𝑜𝑙𝑑𝑒𝑑 𝑡ℎ𝑒𝑚 𝑡𝑜 𝑚𝑎𝑘𝑒 𝑚𝑒 𝑡ℎ𝑖𝑛𝑘 𝑡ℎ𝑎𝑡 𝑡ℎ𝑎𝑡 𝑡ℎ𝑒 𝑖𝑡𝑒𝑚𝑠 𝑤𝑒𝑟𝑒 𝑔𝑜𝑛𝑒 𝑡ℎ𝑟𝑜𝑢𝑔ℎ. 𝑇ℎ𝑒 𝑝𝑟𝑖𝑐𝑒𝑠 𝑜𝑓 𝑡ℎ𝑒 𝑗𝑒𝑎𝑛𝑠 𝑎𝑛𝑑 𝑠𝑙𝑒𝑒𝑝𝑒𝑟𝑠 𝑡ℎ𝑎𝑡 𝑎𝑟𝑒 𝑜𝑛 𝑡ℎ𝑒 𝑠ℎ𝑒𝑙𝑣𝑒𝑠 𝑎𝑟𝑒 𝑐𝑜𝑚𝑝𝑎𝑟𝑎𝑏𝑙𝑒 𝑡𝑜 𝑏𝑟𝑎𝑛𝑑 𝑛𝑒𝑤 𝑐𝑙𝑜𝑡ℎ𝑒𝑠, 𝑐𝑜𝑚𝑝𝑙𝑒𝑡𝑒𝑙𝑦 𝑜𝑣𝑒𝑟𝑝𝑟𝑖𝑐𝑒𝑑. 𝐼𝑡 𝑠𝑒𝑒𝑚𝑠 𝑙𝑖𝑘𝑒 𝑒𝑣𝑒𝑟𝑦 𝑡𝑖𝑚𝑒 𝐼 𝑔𝑜 ℎ𝑒𝑟𝑒 𝑡ℎ𝑒 𝑠𝑒𝑟𝑣𝑖𝑐𝑒 𝑔𝑒𝑡𝑠 𝑤𝑜𝑟𝑠𝑒.

I just went and picked up my bin. The lady who helped was very rude.

Lots of things to choose from, ok prices, not much room to move around, kind staff

Daughter and I happened to stop in to this location while visiting Canton from out of town. We were shopping peacefully when some tall woman behind the counter started screaming at me that I could not be in the store without a mask on. I pointed to my full face shield. She screamed something about only tight fitting masks were allowed and how dare I when babies are so vulnerable.... I didnt even try to explain that due to a auto-immune disease I have damaged lungs and cannot wear a tight fitting mask. I thought her approach was rude and uncalled for. She could have come over and told me nicely instead of screaming. This is the 1st and only time since Covid started I have been told no on my face shield. I will never shop there again.

Great place for children clothes. I have b/g twins and I come here when ever they need new clothes and sleepers and I always find plenty. I often find clothes brand new with tags still on. I also enjoy the ladies that work here. Theyre always pleasant to chat with💖

April was very rude to me today. I understand if you cant look through the shoe bins located behind the registers, but instead of RUDELY saying no and theyre there in the bins of shoes Im allowed to look through, why not ask if I maybe need some help finding another shoe in the bins? That would be great customer service. I also sat in line for 8 minutes, while she talked to a customer in front of me about her son. Did not bother to ask for my rewards number before giving me a total. Contacted corporate already. I will not be back, and will be taking my business to Novi once upon a child.

The staff is friendly and helpful. They offered me a fair trade-in for our gently used clothes. The optional bonus when you choose store credit is a great perk. There were multiple trade-ins being processed that day so the inventory seems to constantly be replenished. A lot of the clothing items in the 18-24 month range were still summery but I look forward to coming back to get winter gear for my toddler once the weather gets cooler.

I love when I find clothing with the store tags still on

The staff was not diverse. No one greeted me or asked if I needed any help. I observed them greeting every European person walking into the store. I will not spend my money in a nondiverse business with no diversity training. Very unfriendly atmosphere.

I really love coming to this location. Its always fully stocked, the items are clean and in very good condition, and there are plenty of new with tag items too. The staff is also super friendly.My last visit was yesterday and they have social distancing signs tapped to the floor. One of them is loose and my toddler and I took a bad fall. I have a bruise the size of my hand on my right thigh. Thankfully my toddler is okay. I urge you guys to remove the signs and invest in the heavy duty sticky kind all other stores (Kroger, tj maxx, Meijer, etc) have.Still giving 5 stars because the store is great. This was just a bad or cheap call by the manager or owner.

Had such a bad experience here today. The lady told me that my items (inflatable balls) brand new in the pack were from the dollar store and that she couldn’t sell them (they were NOT from the dollar store). If she didn’t want to sell them she could said it in a better way. Will not be returning here.

I feel very insulted brought a lot of new items and name brand items. I brought a NEW JUMPEROO IN BOX NOT OPENED NEVER USED THEY HAD THE NERVE TO SAY ILL PAY 17 for it when it cost me over $90 they buy it for 17 and sell it for 80 ripping people off whom really need the cash. I had previously brought a used one at the Ann Arbor location and they offered me $15 how does that make any sense? And it was an older model. Complete RIP OFF AND RUDE WHEN I WANTED TO SEE THE CLOTHES THEY PICKED OUT as if I couldn’t see SO UNPROFESSIONAL I HONESTLY FELT HUMILIATED. If your looking to sell your items don’t bother coming here

Ive shopped a few times & its been ok!! But this time felt alot better!! Staff was friendly place was better merchandised!! & as ALWAYS great prices!! Way better staff then before!! Felt welcoming will be back! :)

Great prices and staff are really friendly. I was able to get all 3 of my daughters multiple pairs of clothes. Clothes were in great shape might I add!!!

April was very rude to me I come here often but after the way she spoke to me I will no longer be shopping here the owner should hire people who are pleasant and have good customer service I don’t need to deal with her attitude I will be taking my business elsewhere

This place has terrible workers, I cannot count the number of times they disrespect me. This one lady with dark hair and glasses treats her customers with no brink of respect. Absolutely rude!

I have been going to this place for a while now to shop and participate in the buy back for about 4 years now. Recently went there to take items and was very disappointed. I was told that they were only accepting clothes that were complete sets. I had an entire container organized with matching sets together and staff took apart those sets by taking pants or jackets from those sets and giving me back only parts of sets.

When you have children best place ever

They really low ball you on buying I have had better luck at other locations, that explains why they had so little to sell.

Had what I went for. Found brand new top with tags for $2.50!

I get all my kids clothes from OUAC. I had an addiction. Their prices are amazing

The store is so big and well organized

Clean. Very helpful

Great selection of clothes for every size. Great people work there, very kid friendly. You can also sell stuff to them. I go here everytime my kid hits a new season or size. Definitely recommend.

This business is wonderful. Awesome customer kind hearts and warm spirits. I ve been shopping here since my oldest child was was born and he is 4 now. And will for sure keep shopping here till my kids out grow the store. Thank you for all the help. - Sincerely a single mom with a car situation

The store is very organized and has a good inventory. The clothes are good quality and clean. They carefully inspect the items that are brought to them and refuse items with missing pieces, stains or that are not laundered.

Worst place ever to take kids toys and clothes All they care about are their profits. Have to fight tooth and nail just to get to take something. Came with a car full and they took one bin. I know darn well there are people that could use this stuff. Better off donating to someone who actually need it.

I was able to find a few items here for a great price. Definitely a larger selection for younger kids. If you have children and want to save some money you owe it to yourself to visit here at least once. Many name brands.

Rude staff. NEVER GOING TO BRING MY DAUGHTERS CLOTHES NOR TOYS TO SELL HERE AT ALL. Rather visit a different location that are friendlier like the one in Troy.

Awesome resale store, huge with tons of inventory. Things are organized by size/gender, all clothes were clean and presentable.

This place used to be better. Theyre normal pricing guide is to give you one quarter of the cost of New item because they will sell it for half the price. I get that but the last few times Ive been they dont want to give you anything for items. I had some brand new unopened toys they only offered $0.03 on the dollar for. The last time I went I put new batteries in a toy to show it worked, they didnt want it and after I got home realized they stole the batteries. Im done with them.

As a Mom I shop on a budget for my family of 5 and when it comes to gentle used clothes that are nice and name brand this is my place to go. I can get nice clothes for my kids and save money. Highly recommended for parents or grandparents on a budget.

I love going to this place for baby clothes and new mom gear. Your kid grows out of clothes so fast so why pay full price for clothes! Plus, most of the clothing here is in great condition so its really a bargain. Sign up for their rewards program so you know when they have deals on clearance. 10 pieces of clothing for $8? Yes please.

This place is AWESOME!! The staff are very friendly and knowledgeable, especially Dee! Theres a HUGE selection and the quality is good! Highly recommend shopping here and the coupons are helpful when they come also.

Fair prices, friendly employees

Only living one star because there’s no option to leave no stars. I brought in a bin full of clothes took five items and only gave me 4.95 for them. My mother also brought in a bin full of clothes and they only gave her three dollars for six outfits. Then I leave with my item that I thought I bought to find out that they made me come back in with the receipt saying they didn’t put my store credit on which I’m pretty sure they did. I think they just made my mom pay for the shoes again, so I’m pretty sure they robbed us. Where is the place I’ve ever been to. I won’t be coming back.

There was a lot to look thru today

Has a lot of really cute clothes for good prices. Im pretty sure they only accept clothes that arent torn or stained, so even though they sell used clothes and toys, youre still getting good stuff. It looks like they have regular sales, too. So if your kid went through a random growth spurt, and need to get a new wardrobe for 100 bucks or less, heres the place for you.

Great prices on the items theyre selling and tons to choose from. But when it comes to them buying clothes and toys off of the public... it looks as if they are unable to squeeze anything else in the store. They mostly only took my very pricey name brand clothing leaving behind perfectly good cute unstained stuff.

Some of the people working there act like they are volunteers.

Service is not very pleasant. At buying time it is unpleasant. The clothing they have is in generally good shape. It is reasonably priced and there are a lot of choices. The book prices are too high and selection is anemic. They have a wide variety of toys but many show signs of wear or miss pieces. I like that they are still trying but staff seems unhappy and management is stiff. Parking is plentiful. Traffic is heavy at peak hours.

THIS PLACE OFFERS RIDICULOUS MONEY FOR ITEMS YOU BRING IN TO SELL!!! I BROUGHT IN A SWING MY BABY ONLY USED FOR 3 months MY FRIEND PAID $100 for and I got $17.50 for it 😡 I only took it because I have no use for it anymore and none of my friends are having babies 🤦🏻‍♀️ Never will I go here again!!!!!!! LET ALONE ILL NEVER RECOMMEND ANYONE TO GO HERE AND SELL THINGS!!!! DO YOU RESEARCH BEFORE COMING HERE!!!!

This was our first time selling baby items. We dropped off a bunch of items before closing last night and came today to see what the offer was. The cashier we were sent to took a bunch of stuff and tossed it at the end of the counter without saying a word. She came back to the register with a blue tub and just said this is what we are offering you and sign on the line. She was very rude. We did take the offer but we felt things should have been explained to us and she should have talked to us better. She really did not want to take care of us. She made my husband and I feel very uncomfortable. We buy stuff often from the store but after today we will not go back. If people are kind while we are making purchases then they should be the same when we are selling.

TERRIBLE STORE AND CERTAIN EMPLOYEE .... first off I have NEVER wrote a review in my life but I was so upset during my visit that I had to warn others. I am also a very easy going friendly person that gets along with others very well. This particular employee at this store was so extremely rude and prejudice that I am still fuming right now. I went there with many products and I feel from the minute I walked in she was being so picky and obnoxiously RUDE! I was so insulted by her demeanor and way she looked at my baby products. I am a VERY clean person and she threw such a fit over tiny little stains. My products were very clean and I was so upset the way she treated me and my sister. And then how she picked through my sons like new clothes made me sick. And her every response was sure sure. Well I took it with a grain of salt until we looked around at their items they had for sale. I wish I would have took pictures to show all the stains and actual DIRT in one of the swings they had for sale. And then told me a brand new angel care monitor in the original box and packaging was recalled but yet she couldnt show me where it said it was recalled at. The thing that made me more upset is the way she put the monitor back in the box and packing. Just threw it in there to where the box wouldnt close. Usually something like this wouldnt upset me but this lady had no customer service nor personality. Please be careful and warned before you go there and waste your time. They give you garbage prices for nice items. I have honestly never had such a bad experience, and for being a first time customer you would think she would have been friendly. She was not even approachable. Will never return. She should have some repercussion for the way she treats customers. I would recommend anyone to do their business and shopping elsewhere! Terrible store!

Fantastic, I love this location. Wont go to any other location, great selection of shoes and unique clothes. Friendly staff, and diverse customer

I have twins and I wish I had known about this store before they were born. My mom found it shortly after and we have bought most of their clothes here. I was very happy. I have found Barbies and a Barbie dreamhouse. Like everyone else when going to sell, even brand new things their veiled response is always too much staining or wear and tare. I will definitely keep going though for the great finds and just know I wont be selling much.

Way to picky when they buy clothes. I brought freshly washed clothes in great condition, but they didnt take much. I guess the stained clothes I often find on the racks are more their taste. Speaking of taste... I also found a few baby carrots in the pocket of a girls jacket. Just saying. Get over yourselves, its a re-sale store.

They rip you of like hell . For a brand new catan they said 30 cents

Nice staff, nice prices. The toys and clothes I saw were all clean and in good condition. I enjoy coming here frequently to look for hot toy items for my two little girls, and I always find a few cute outfits I cant bear to be without.The shoe section could be organized better, but I dont blame them. Its a lot to keep organized, and I didnt have to search for too long to find the correct sizes.

Nice staff. Great selection of clothing. Ive shopped here a number of times for my one year old and have gotten several nearly new/never worn items. They offer a wide selection of things gently used items. Worth the drive.

My favorite place for used children clothes. We take our gently used items here to sell them and walk out with a new wardrobe. Store is well organized though the racks are sometimes pretty packed and hard to sort through. You might get more reselling yourself but the process is much easier and you get 20% more $ for your items if you choose instore credit. Weve been going to the Monroe store for years and the staff is super friendly.

Not sure what to say I usually just go with my wife and because she shops clothes for her nephews. And she loves it really good price thats for sure. And lots of clothes and well organized.

The clothes are nice and well priced. I like coming and buying a wardrobe when my kids hit the next size.

First time selling, I will bring more items. Pretty fair. Items must be in like new condition.

I took clothes and toys to Once Upon a Child Canton, MI and a V-tech walker was a toy I took. I was sure I’d get something for it because it’s $35 new and in perfect condition. They said to give them an hour and a half, so I went next door. When I got back they hand the walker back to me and say “it’s broken” because the front panel that comes off and on won’t stay on. Well that’s interesting because it’s ALWAYS stayed on, and it stayed on when I put it in the car and it stayed on when I carried it into THAT store and put it on their counter, but when I go back it’s broken?!! I’m angry now. Not only did I get nothing for it but I’m stuck with a now-broken toy. It’s otherwise in perfect condition. I was in customer service for years and at the stores I worked at we’d have offered the customer something for it to keep them coming back if the customer was that adamant about. But nope, nothing. They all just looked at me then ignored me, they couldn’t have carried less. I wouldn’t have been able to carry it in the place if the front didn’t stay on! So I’m not happy, not just about the money but the principle of the thing and the way I was treated. So I won’t be back, and I told all the moms I know about it too. I wouldn’t trust them with your stuff! (And like others have said, they also have a habit of rejecting perfectly good stuff that’s never even been worn and even in season too).

Find great clothes and toys at reasonable prices and turn in your gently used childrens clothes to sell.

Great childrens clothes and other items for great prices. If you have time to actually look you will find exspensive brands at next to nothing prices.

This location is ok but Ive learned its all about who is doing your buy. I have had clothes brand new with tags be passed on yet see ugly, stained, ripped, faded or out of style clothes hanging on the racks. They certainly dont offer much. For items so they certainly should do better than that when trying to shop there.

Great staff, fast check out. I always find what Im looking for no matter how specific and e everything is like new

Tons of gently used baby items here for very low prices. Definitely recommend for any who enjoy saving money (who isnt?!?) and arent opposed to using used clothes or toys. Will certainly stop in from time to time for great deals.

Brought in some really nice clothes to be looked at and they rejected all the clothes because of a little “wear” this place sells used clothing. Ridiculous. Of course there will be some wear to the clothing. I understand not taking clothes with some staining but seriously. I will not be returning to this location.

Great selection of gently used baby and kids clothing. Prices are reasonable. Returns are quick and easy. Definitely my first stop for all my baby needs.

Look at these. Brand NEW.Paid $7Love love love them.Until next time Once Upon A Child

I had a stipend to buy baby products for a charity. I went to a bunch of baby stores. One of the stores that I stopped at was this one. They had a 90% off sale that day and I nearly fainted. I got so many baby clothes.

The place is so much more comfortable now that they expanded into the space next door. Theyre so helpful too. In the middle of winter they helped us find some summer clothes the day before we left for vacation in Florida. Ill shop here before full retail any day.

This place is maybe on the more expensive side for thrift but they seem to be a little more selective about what they keep which does save you some time digging through racks. Its also nice that they have a selection of cheap used toys: perfect for bribing a little one who is stuck shopping with you! Fairly clean for a thrift shop too. Havent tried selling old childrens clothes there yet but I think I will!

0’stars would do after this experience. Every time I come here they refuse my clothes for “staining”.I sent in a friend of a lighter color with the exact same bag of clothes, they accepted half of the same bag I attempted to drop off: I will absolutely never purchase or donate another thing to this company. Appalled.

I was very disappointed in my experience. I brought a huge bag of some really nice things in. Most of the things were brand new, never worn and designer label. I only buy my child the best. I was offered a measly $13 for like 5 items. It was baffling. The vast majority of their merchandise was outdated and ugly. If you take in anything thats looks remotely nice theyre not going to buy it. In the future Ill donate things to Salvation Army or give them to family. Huge waste of time.

Wonderful assortment of clothing from newborn to size 16. Lots of baby equipment and toys to choose from. Some toys are pricey and others dont have all the parts so check closely

Theyre just really strict about everything. If you are bringing a toy make sure all the buttons work. They denied my best price I dont because the button didnt work so I took it home use a little WD-40 and all the buttons work fine now so I will be taking it back up there.

Lots of clothes and toys to choose from pretty well organized and staffed. The plastic mesh bagging to keep things together and onesies sorted by size are awesome. Most things were in their correct bins and the bathroom was clean.

Very friendly staff. And great selection of childrens things at great prices. Plus you can sell your gently used baby items and put the money towards your purchase with an extra 20%.

This place is a joke when trying to sell things to them. I have had nice items in good condition and gone through and got the stained ones out. They tried telling me that the clothes were worn out or stained. Such a freaking joke! Dont waste your time selling your stuff here might as well try selling it yourself for more and not deal with their non sense excuses!!

Big Store. Lots of things in each size. Last time I was there they were doing a clearance sale that was amazing---everything on a few racks $1 per item. Great!

Love the deals here! The staff are always friendly and knowledgable. My favorite place to shop for kids clothes.

I love this place they always have great clothes for my babies

Have been coming to the store with my wife for a couple of years and we always got things that we needed but the last few times we have come there we have gotten bad customer service. Dijon is the name of the employee that has helped us the last few times that we have been there and she always is so rude with us. She acts like she doesnt want to help us. We were trying to sell a walker and it didnt have a toy which we originally bought from the store without a toy on it which was fine but her attitude was horrible about it. We have previously called to talk to a manager about her attitude and obviously that hasnt helped because she still is very rude. My wife and I made a decision today that we will never come back to this store because of the poor service we have gotten from her the last few times we been have there. We will take our business to the Ann Arbor store where they have amazing customer service.

Ive never had a bad experience at this store. Its clean, neat and the employees are so friendly. I work in retail so I know how hard it is to deal with so much everyday. But Ive bought strollers, bouncers and clothes and sold them right back to the store. The money they offer me is always good. Going back soon to sale a lot of clothes and probably end up with more lol thanks!

Awesome place to go if you dont want to spend very much. Bought 12 outfits for grandson.and spent 60$ 😄

Always best customer service! Ive seen people go WOW on stuff they are finding here all the time! I do it too! Great place

I did go for the first time yesterday to this place, first I made a call telling that I had a jogger stroller and they said that if was clean and in good shape they will take it, I was little afraid about the bad comments in here but since I cross the door the ladies were very nice with me and even I need to make the line while they were checking the conditions of the stroller (a super long line) they didn’t taking so long, I couldn’t stay for check the clothes and stuff but I saw very nice almost brand new toys and for sure I will come back to buy stuff there for my 8 months daughter and my 3 years old girl

Nice people. Great place to trade in used stuff from the kids for cash!

Sometimes the staff can be welcoming, but sometimes they aren’t. Guess it depends on the day?

Came on a Sunday; long line of people waiting and I can see at least 8 people working. Only 2 registers and the people on the registers are taking their time; after they are done ringing a person up they would kind of wander around and talk to their coworkers behind them. They seem nice enough but if you plan time come here make sure you have plenty of time. Extremely slow service.

Never will I come back they offered me 10$ for a box of shoes and name brand clothes I told them I will find someone to give them to for free I think when u bring nice things in they dont want to pay what is is worth so now I donate all my kids clothes to daycare centers and they love the quality!

Today I went to this location. However, I was not that impressed. The location in Ann Arbor has you sign in on a computer. It makes it easier when you have bags or bins you are trying to bring in. At this location you have to fill out on a piece of paper. This location does not text you letting you know you can pick up your clothes.I did not catch any of the employees name while i was there. There name tags arent that noticeable. I did not get a receipt saying what they took and why they didnt take items. I just signed saying they can take the clothes. However, I did not receibe a receipt saying the money offered to me.I dont understand why you dont take Gerber clothing. If you are need to a size they should take the article of clothing. I am not sure why you wont take clothes that are not in setsI am sure if you need the size this company should take it.I thought the layout of the store was okay. It was clean. However, would have a little bit more distance between the selling of clothes and the check out line. I wad surprised that there are more girl clothes then boysm I was very impressed with the shoe locations.

Great place for used items to buy sell or trade for your child. Highly recommend

Awesome place. Wish it was closer to home. Love the new points app system as i kept losing my cards. I wouldnt know what tp do without this place. Its helped me survive a low budget with both my children.

Love the concept!! Environmental friendly reusing the product- toys, cloths, footwear

I feel the Bogo coupon today should have been more clear that it applied to one item only. Most stores that advertise a bogo dont have a limit.

Went shopping with my daughter in law and granddaughter. Got some great deals on a number of dresses.

This is the first time I have been here. Big store,clean also. Friendly staff. A lot of good finds.

Bigger store then other once upon a childs that Ive been too. Surprisingly clean and tidy. Helpful staff who were easy to find and happy to help.

Dont try to sell them anything!!! They advertise they are accepting items but how could they be when the racks are so filled to the brim with items you cant hardly get anything out without accidentally breaking a hanger. The items i brought in never before worn girls flip flops, girls dresses from their store that my girls never even wore but maybe once, among other things that are still in good condition some stuff sealed in ziploc bags. I dont even think they looked in my bags!!! They said they would not purchase due to an odor. Are you kidding me!!! The entire store, clothes and toys have an odor. Everytime i buy clothes from here i have to wash them twice just to get the odor out of them and wash/sanitize my hands as soon as i leave. Not to mention the cashier was not friendly at all i had $10 off available and i had to ask her to use it. She should have asked me. I spend way too much money in this store to continue to be treated like Im less than them. They make you feel like garbage here.

The customer service is far from pleasant to be working at a childrens clothing store. No one is forcing them to be there. I recently sold about 7 pairs of shoes and a few pair brand new and they offered me $3. I took the store credit. I dont know how their scoring works I just thought that was pretty low. I find so many clothes that are worn with obvious stains. I suppose those items are ones they missed. I like the theme of this store but it could use some tweaking.