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Experimax Canton
42114 Ford Rd, Canton, MI 48187, United States
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Experimax Canton
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Br
Review №1

Amazing experience here! My computer wasnt working and I had an exam to take on this computer the following day. Of course my computer perked up while I was there, but I wasnt pushed into buying parts that werent necessary. I was really worried of that happening, so I am extremely pleased! Will definitely be back.

Ra
Review №2

Super nice guys. Walked in with a tablet that had a piece of metal stick in the charging port. Fixed it in two minutes. For free!?!

Jo
Review №3

My overall experience was very pleasant. I definitely appreciate John, for being patient and working diligently to ensure my needs were meet. Thanks again!

kr
Review №4

Just stopped in for a minor repair on my phone and the technician was so helpful, friendly, and knowledgeable of his area. There’s a nice selection of things to buy from iPads to computers to iPhones. Having someone to repair things in this area is wonderful and I highly recommend this place

jo
Review №5

Sold me a phone that was labeled as unlocked, the phone was actually locked into another carrier. Wasted a lot of time and no real solution or follow up to my problem. Instead of offering another phone or taking my number down when said phone arrived the two guys were mumbling under their breath assuming I wanted the phone for a lower price and wouldnt want to pay more. I wanted the phone because it still has a physical home screen button I dont care about cost I have another perfectly working phone.

Br
Review №6

Some of the best quality refurbished macs at a great price. Im always weary of refurbished technology but these are like new. Worth a visit of youre in the market for a new computer.

Se
Review №7

These guys were able to save my old Thunderbolt Display! Easy drop off and they were good with communicating about fixing an older unit. Repair was done quickly and my monitor is working as if it were brand new. Price was very fair and they even charged less than the quote! A+ rating and I’ll for sure be back.

F
Review №8

AWESOME HELP ON WALK IN BASIS ON MY MAC AND IPHONE. EXCELENT SERVICE. DELIGHTED. THANK YOU.

Da
Review №9

I highly recommend Experimax Canton. The hard drive on my 2010 iMac (yes, 2010) malfunctioned, repeatedly shutting down half way through the boot up process. My Time Machine backup did not have the most recent grand baby photos from my iPhone. The Apple store diagnosed a “bad drive,” but they no longer service iMacs of this vintage. I dropped off the iMac at Experimax. The representative was forthcoming, suggesting a 50-50 chance of recovery (higher than I expected). Over the course of several weeks, multiple employees tried recovering they drive. In the end, they were unsuccessful. However, the relentless effort they exerted and the frequent phone calls (three times a day, sometimes) informing me of their progress testified to their single-minded customer service. Experimax is a “keeper” and I will definitely entrust them with service on my Apple products should the need arise.

So
Review №10

Great customer service. The guy really knows his stuff!!!

Wa
Review №11

Great, quick excellent service at a great price. My son is happy to have his phone working again.

Cl
Review №12

Exceptional service .tech was patient with my computer illiteracy and solve my issuesVery happy with outcome 😊

R
Review №13

Took my 2011 iMac in to see about getting a solid state drive and what could be done to speed it up and clean it up. Within an hour, I had a new SSD, double the RAM, and a much faster computer (as good as brand new!) for a reasonable price. The salesman was extremely helpful and courteous. If I have any future issues, I know exactly where to go… Experimac in Canton!!

Da
Review №14

This was my first time in this establishment and wow was it cool! They have a wide range of really cool and nice Apple products! Super friendly, helpful and quick yet very thorough with everything! This is a great place if you need good and reliable computer or any other apple product, thank you again guys for the help!!

Da
Review №15

I got my Mac from here a few years ago and its been pretty much fault-free since. The one time it shut down randomly, the Experimac team fixed it within a day at a cheap price. Then yesterday, I went in because I dropped my laptop on the ground and seemingly broke the AUX jack. When I brought it in, it magically just started working AND they put new screws in on the bottom (a few of the little screws fell out of the bottom).Overall, great place, great people. 10/10 would recommend.

Ba
Review №16

I cant believe how happy I am to have finally found a place where you can have Apple products - CHEERFULLY - serviced! I needed help setting up my new iPad Air and had a fantastic experience with them. While I was there, they also set up my new iPhone. They do all kinds of repairs and sell refurbished Mac products. If I could give 10 stars, I would!

Ki
Review №17

My Husband and I had an great experience with this location. The owner was able to answer all of our questions. We were never rushed, all of our questions was answered. The gentleman pointed us in the right direction as to what we were looking for in our purchase, clarifying all the models and specifications for the Macbook we were looking to purchase. Not only that, my Husband went back to purchase a mouse and the salesman was kind to give him a mouse. If anyone is ever looking to purchase a Macbook and or product or for a repair, this is definitely the place to go!! You will get taken care of!!! Great Service!

Ca
Review №18

The owner John has made sure my experiences at their location have always been positive. The service is exceptional! I have purchased computers and tablets and the transactions have always been a pleasure. The staff is knowledgeable and goes the extra mile. I apparently abuse my purchases and they always get me back up and going in spite of my self in a timely manner. I highly recommend this business

Ke
Review №19

Great people doing great job. Owner & associate AndyGo out of there ways to help me. Both had good knowledge about my IPad setups. Guide me all the way for no charge.Thanks & appreciated !!!

Al
Review №20

I took my MacBook Air in because I spilled creamer on the keyboard.... after going to the apple store and getting quoted almost $1,000.00 to repair it I took it in to John and they were able to get it cleaned out and repaired for only $100.00!John and his team are amazing! Fast service and great communication!

Al
Review №21

Highly technologically adept. They are flexible and able. Prices are reasonable for very high quality technical support.

Pa
Review №22

The best in the Metro Detroit area. Honest, reliable, and they gave me the fastest turn-around time for my macbook repair. My screen was replaced by the next day thankfully they had the part in stock. Staff was super friendly and assured me that they help me

El
Review №23

The best customer service and great computers at really good prices. Well be back!

Ti
Review №24

I brought my first generation iPhone SE in yesterday. I was having trouble charging the phone. Even when I could get it to charge (after placing it precariously in just the right position), the battery would only last two or three hours.The staff at Experimax were able to quickly identify the charging problem as lint in the charging port. They cleaned it for me free of charge. They recommended a new battery because my original battery was operating at only 44% original capacity. Two hours, and only $50, later I feel like I have a brand new phone!I highly recommend Experimax Canton if you would prefer to extend the life of your current phone for a fraction of the cost of buying a brand new one. I will be bringing my laptop in next to see if they are able to rejuvenate my MacBook Pro instead of purchasing a new laptop.

Ta
Review №25

Exceptional customer service! I inquired about my charger port being broken on my iPad and to my surprise they fixed the issue in less than two minutes, FREE OF CHARGE at that. I am so happy! Thank you guys again!

Ni
Review №26

John is a very nice helpful, knowledgeable person . He helps you with whatever you need no beating around the bush, The store is very nice and clean . Good selection of apple products at killer prices . I would recommend this store to all my friends and family, or if anyone had any type of issues with any of their apple products or if they needed/wanted a apple product, John is the go to man ! I will be back for more items asap ! Thanks again John !!! 5/5 stars !!!

Ru
Review №27

I have had excellent experiences with Experimax Canton. They treat you fairly and do a great job. I would recommend them for any of your computer related questions.

An
Review №28

So I never had issues with my MacBook in 10 years and then the battery suddenly exploded and mousepad and back panel got bulged. Instead of replacing the battery myself, I thought of getting it replaced by these experts at EXPERIMAX and my experience at this store was really good. I really appreciate Brandon for his kindness and politeness explaining me about battery replacement and mouse pad functionality and gave me a call back within an hour to pick up the MacBook after I dropped it off. It was pretty quick. Then I had a interaction with Owner John, really nice man gave me complementary anti-slip clip that I requested and was missing on back on back panel of the MacBook and Cleaned it nicely and made it look new :) overall it was nice experience at Experimax. I highly recommend this store for your MacBook/ Laptop/iPad repair as they have fast and nice service and their prices are affordable.

Ja
Review №29

I have had a great experience every time I have visited the store. Always informative and great service. They explain things clearly. I bought a laptop that I use all the time there as well. I will be bringing my son’s tablet in for repair soon.

Ma
Review №30

Great service. I love my new mac.

Sp
Review №31

I needed to get a battery replaced in my MacBook. It was ready in a few hours. Staff was pleasant and helpful!

An
Review №32

Great customer service & very knowledgeable staff

St
Review №33

These guys are awesome, and super helpful. Fair prices as well. I have been an Iphone guy since day one, and have had a couple of ipads, as well as an apple watch. I wanted my first macbook to be pre-owned, before I dove into such an expensive machine. These guys were sure to ask what my main use would be, and were professional in recommending what I should get.

Li
Review №34

John made my purchase simple and easy. I had really great experience there through the entire process. its a cool place to purchase something youneed without any difficulty.

Ve
Review №35

So good omg i definitely recommend these people

Au
Review №36

Bought a wonderful laptop from this facility at an excellent price! John was so helpful to my wife and I! We intend to return to have my MacBook fixed as soon as possible. Definitely worth a drive to Canton from Ann Arbor- highly recommend!

Ya
Review №37

Was having trouble finding an upgraded Mac Mini. Stopped in and was impressed. Employees are extremely knowledgeable about the different models and upgrade options and I was able to make an informed decision and get the computer I needed. Highly recommend to anyone!

St
Review №38

I’m so glad I told my mom to try this store out! Her iPhone wasn’t working at all and she wasn’t ready to buy a new phone. Connor worked his magic and was able to replace a part so the phone could work again. He went above and beyond to explain everything to us and what was wrong with the phone. Then helped my mom get her phone set up again and replaced her screen protector because he noticed hers was cracked. Connor is extremely knowledgeable, caring and honest. He provided excellent service and was very professional. They repair electronics and also sell electronics so if you are looking for either, I highly recommend you check them out! :)

Br
Review №39

Great service, wonderful people, and a quick fix for a lower price than estimated at first. It is wonderful to finally having found a trustworthy specialist to get my devices fixed. Thank you.The whole story:I came in with a very specific problem for my type of MacBook Pro. I had done my research and could tell them exactly what I thought needed to be done. Besides that, I needed the fix to be done well and quickly because I was about to return to my homecountry soon after.On Tuesday, I dropped by to ask about my options. They were willing to help me out and ordered the replacement parts. On Saturday afternoon (10 minutes before closing), I could drop-off my computer and on Monday, I could pick it up again. And, the price was even $ 70 less than expected!I am very thankful for your service and helpful approach regarding my issue. Since I am regularly traveling back and forth between Canton and my hometown, I can assure you that I will be back if I need another repair or am looking for a good refurbished computer (which I am planning to buy sometime next year).

Ga
Review №40

I’ve been here twice and I’ve always had great service. I would definitely recommend them.

br
Review №41

My granddaughter broke a piece of her charger in the charge port of her ipad. I found Experimax through google and brought it in 2-29-2020. The intake staff was so friendly and knowledgeable. I didnt hesitate leaving the device in their care. I was notified in a timely manner that the device was prepared and ready for pick up. Thank you guys for being so nice and helpful. I picked up the pad today 3-4-20 and it was fixed, fully charged and i was greeted with a warm welcome. I definitely recommend this store.

Op
Review №42

Been doing business with them for a little bit now and can say they are great. Very professional and knowledgeable staff. Store is very clean and they have lots of great devices on display. Highly Recommend checking them out.

Te
Review №43

I️ wasnt really sure about what I️ wanted to get, they were patient with me and helped me make the right decision and I️ didnt feel like I️ was just being sold anything for them to make money. I️f youre in the market for a MacBook, I️ highly recommend you going to see them at this Experimax location. Great customer service and good deals.

Ja
Review №44

Everyone who works here is GREAT! I took my Mac Book Pro in to get fixed and they were COMPLETELY honest with me, letting me know that my Mac had a recall. I then had to take my Mac Book Air in and again, honesty is what stood out! They beat other repair prices by half! Highly recommend!!

Je
Review №45

Great store, really fair prices. Drove half an hour out to the store just to get my macbook pro, well worth it. Staff was very knowledgeable and helped me pick out the perfect laptop.

Ca
Review №46

Great service, friendly staff, reasonable prices, highly recommend! Took my daughters laptop for emergency repair while she was home for Thanksgiving. They fixed it same day after finding three things wrong with it. All were fixed and returned in great working order. A+ Service

Re
Review №47

THIS STORE IS GREAT. Im always so well taken care of by Mark. I break my phone about 3x a month so Im sure he loves me just as much LOL. You are able to finance here with no credit needed which I personally think is very cool. Defiantly stop in to get your screen fixed or to just buy a barely used laptop :)

Ca
Review №48

My daughter has an iPhone 8 plus and she had cracked the screen a couple times. One day the phone just wouldnt even turn on.Was told by a Verizon dealer to check out this place. We went in and Conner was great. We knew he knew what he was doing right away.A couple hours later and $125 she has a new battery and a new screen. Its like a brand new phone. She was crazy that her iPhone didnt work and now she will take better care moving forward.Go see this place you wont be disappointed or feel ripped off at all!!5 STARS*****☺️

Br
Review №49

Great service fast and honest couldnt be happier that I brought my PC in for repair!

Ra
Review №50

Great, trustworthy place. Id never owned a MacBook before and they took the time to show me how to set things up and get my account going. Were very friendly. Im a senior in college and dont have much extra spending money - they were willing to work with me on the price, and gave me the confidence that I was purchasing a good product. Have been playing around with the computer since purchase and everything works perfectly. I highly recommend this location, and will be sending referrals to them. Incredible staff, and incredible products. Thank you guys!

do
Review №51

Very professional! Great customer service! Very satisfied!

La
Review №52

Great customer service! Made us feel heard and understood. Solved our issue quickly (faster than promised). Experimac is now our point-source for any future issues.

Gi
Review №53

Spencer was extremely helpful to me while I looked at options to fix/update my old computer vs. buying a new one. I may end up doing both! Never a hard-sell, just all of the options so that I could make the decision that was right for me. Good people.

Be
Review №54

Purchased a MacBook Air and iPad from this location. Both for great prices. Both devices were used but software versions were up to date. This was my first Mac laptop, the staff was very helpful and friendly. I would definitely return for all my Apple needs and recommend to family and friends.

mi
Review №55

Great service. You can tell they really care about their customers. The only place I would ever buy an extended warranty from because I trust them to stand behind the items they sell and the services they provide. I love that places like this are in our community

De
Review №56

Great place very professional and good prices had my iPhone repaired

Za
Review №57

First time buying a Mac they showed me great customer service and pointed me in the right direction

Ja
Review №58

Great experience purchasing my refurbished iMac! Very professional and prompt! Priced accordingly! I strongly recommend Experimax to anyone looking for apple products

Am
Review №59

Karen knows her stuff! Excellent service! Thank you! I will come back for any iPhone repair. Will recommend this place to anyone!

Ma
Review №60

The owner Karen is such a sweet person. She personally assisted me with securing a computer in an emergency situation. I was able to go in and get a macbook same day with their convenient financing option. Very happy with my purchase and experience!

Je
Review №61

Went there to get wipe computer clean to place on line for sale. The guy was honest and told me that if he deleted everything I would lose my Microsoft subscription since I didn’t have the pass code. He warned me before hand. He told me I couldn’t transfer it to the iPad I wanted. He was extremely nice.

Al
Review №62

Wonderful service. Fast and reasonably priced..Unfortunately this is the 2nd time they repaired my iPhone. Hopefully there won’t be a 3rd time, BUT if need be I will return.

Je
Review №63

I was extremely pleased with all the help John and his staff gave me with my recent purchase of a macbook. I highly recommend anyone to visit Experimax store in Canton you wont be disappointed.

Je
Review №64

I bought an imac here and the customer service was excellent. The staff helped me troubleshoot issues by phone, too

M
Review №65

Super friendly, knowledgeable and helpful staff. Very quick diagnosis on my device and fixed it beautifully! Will definitely return.

mi
Review №66

This place is amazing!! The service is great, the people are friendly! I needed an iphone 7 camera and screen repair. My phone was ready within 2 hours. The prices are great and much more affordable then the Apple store and other stores around Canton! I would definitely recommend.

Al
Review №67

The people here are very helpful and very honest. This is the best place to come and buy your computers and get all the help you need. Thank you Experimax!

Mi
Review №68

Outstanding selection, knowledgeable staff and quick purchase at a reasonable price. This will be my go-to for Mac purchases and repairs.

Ge
Review №69

Theyre always professional whether Im in for a purchase, repairs or even calling with questions!

Br
Review №70

Fantastic customer service. Employees are very knowledgeable. My son bought a used Mac and ended up having an issue with the battery and charger. Had to go back twice. Issue was quickly resolved both times.

an
Review №71

My son dropped my laptop and I thought the screen gave out. They pressed a few keys and got it back working I appreciate them so much. Friendly and fast service.

H3
Review №72

Experimax was soo helpful. They went above and beyond with helping on my First iMac purchase. Very good quality. Amazing pricing. Warranty included. 10 stars out of 5!

Je
Review №73

I went to Experimac in Canton from a referral at Verizon, it became apparent that Experimac is a specialist in phones and computers from Apple. Their tech Logan was sharp and easy to talk too, the owner, a fine lady was accessible when needed. Im a business owner and general manager and value service and competence. I got all of those promptly and it was refreshing! Glad Verizon referred me there

Pa
Review №74

Great service. Experimac spent a long time working on my phone to get it fixed at a minimal cost. When it became apparent that the phone was broken beyond reasonable repair, I bought a used replacement from them at a very good price and they didn’t charge me anything for the 2 days of labor they spent on my old phone. Overall nice people! Thanks again

Wa
Review №75

I bought my MacBook Pro from there and went there few times for other thing this place is absolutely amazing I love their customer service and their products amazing thank you guysWaleed

JU
Review №76

Good place to take your Mac for repairs. convenient and cost effective.

Dr
Review №77

I’m really happy with the repair and addition of an SSD into my workhorse iMac. Quality work, knowledgable staff, highly recommended. 👍🏼

Ka
Review №78

Had my screen for my iPhone fixed here. Service was absolutely wonderful. Very honest, nice, and professional. If you want your phone fixed right at a reasonable price. This is definitely the place to go. I will absolutely be back.

Jo
Review №79

They replaced the battery in my iPhone 6. They did a great job, for a great price. Quick service. I Highly recommend using them!

Ed
Review №80

Excellent service, very kind and helpful staff, prices are decent considerating the Mac store products, and the reason why I choose to buy a computer with them, was the warranty. Im very happy with my MacBook Air and I will recommend this store to anyone looking for Mac products and want to pay low prices.

To
Review №81

I met the co-owner, and she absolutely knows her stuff. All their models here are specd up, I couldnt find any other comparable refurbished classic mac pros anywhere. I was thoroughly impressed and walked out with the perfect mac pro I had been looking for.

Sa
Review №82

I found the store well run., clean efficient fixed my I phone & got a new cover a lot less expensive than the apple store. If you would like no muss or fuss and fast visit this store for any of your apple products

Ma
Review №83

Karen was very helpful with me even after some time on the phone, I had the wrong store. She was pleasant and I would use her store if I lived in Michigan. It was a good experience with her help.

Sa
Review №84

Experimac offers wonderful customer service. I was truly blown away by how compassionate and understanding the owner was to my situation. I can tell that the staff really had my best interest at heart which is rare.I will surely be returning to Experimac in the future if the need arises and I will definitely recommend it to my family and friends.

Ra
Review №85

Stopped in to get my iPhone fixed and instead of the $50 service charge my customer service rep Wade was able to take care of it at no charge. Friendly staff, great service. I highly recommend!

Ka
Review №86

I recently purchased a computer here. It was my first time visiting and they were so helpful! I brought my tech family member who had a grand time chatting tech stuff for about an hour with one of the sales guys. They gave me a great deal and so far I have been very satisfied. Would definitely recommend this place to people looking for a good deal!

Sh
Review №87

Great service, very helpful with fixing my iPhone screen and restoring my phone after it was disabled all in a timely manner. I would recommend Experimac to all of my friends and family. If you need to buy, sell, trade, or even get your iPhone repaired, Experimac is definitely the place to go.

Br
Review №88

Experimac is an amazing business! Everyone there is super helpful, prices are great and they always always find solutions for me. I have been there there different times for separate issues and each time they solved my issue quickly at a great cost. Great store! Highly recommend! Don’t take your phone to apple, Experimac is better!!!

Jo
Review №89

John, the owner himself runs the store. Very personable, courteous and professional. The work they did for my brutally cracked screen on my iPhone 6s Plus was outstanding. It looks and feels like brand new, they were very fast with their work, not to mention cost-efficient. Ive been to other local repair shops in and around the area, I will definitely make this my primary. Good work Experimac, keep it up!

Om
Review №90

Great service, excellent prices and a friendly service highly recommended. A+

Ja
Review №91

Great work upgraded my hard drive on my MacBook with no problem. Great customer service as well

Di
Review №92

Experimac Canton is a super place to have your MAC products repaired. We had an I Pad that went bad. Could not open or use at all. The friendly staff at Experimac Canton totally recovered all our data and programs. It only took two days. Extremely satisfied. Plus, they did it for a very reasonable cost. Try them. You will like them.

gt
Review №93

My Macbook Pro started running hot and making noise... took it into the shop where the Technician / owner... Cleaned and returned my laptop to me in just 20 minutes... NOW is quiet and doesnt heat up and he didnt charge me a cent for his services.... Cant ask for more than that.I recommend this establishment highly.

Sy
Review №94

This is the best place to get your electronics fixed. I have gotten my phone screen fixed here multiple times for a great price. Karen is very nice and still honored my Groupon even tho it was the wrong one. Great place!

Ni
Review №95

I work outside an my charging port got so dirty and plugged up I couldn’t get my phone to charge at all brought it up to the guys here an within 10 min they cleaned it out for me were super helpful and polite 10/10 highly recommend them thanks again-Nick

Su
Review №96

My husband and I have been here several times. We’ve had the very best service . There’s no need to go anywhere else!

Al
Review №97

Fixed my iPhone 8 screen. Great great, wonderful owner very friendly great Staff. The prices and service along with the staff is what makes this store amazing

Ca
Review №98

Exceeded my needs in what I needed done. Highly recommend if you are in need of mac services or anything to do with phones/ computers. Also great pricing if you are trying to find a good deal.

Ol
Review №99

Employees were super friendly, professional, and efficient. I dropped my phone off to have the screen repaired, and they were finished in less than an hour. When I stopped in for pick up they mentioned my battery was warped and changed that for me on the spot in less than 15 minutes. Great experience. Highly recommend. Prices are also extremely fair.

Fi
Review №100

I came in with my daughter needing to buy a computer. I had no Idea that I would have such an amazing experience! The owner, Karen, actually cares her employees do also. I was able to get the Mac I needed and my daughter said she felt like she was at home, really peaceful. Karen even took the time to teach my daughter about computers. I am having a hard time finding words to describe how excellent the entire experience was..

Information
89 Photos
100 Comments
4.7 Rating
  • Address:42114 Ford Rd, Canton, MI 48187, United States
  • Site:http://experimax.com/locations/canton-mi/?utm_source=organic&utm_medium=organic
  • Phone:+1 734-927-4047
Categories
  • Cell phone store
  • Computer store
  • Computer consultant
  • Computer repair service
  • Data recovery service
  • Mobile phone repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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