Doing extensive remodeling. Greg Sausman our sales person. Is outstanding and knowledgeable about the kitchen remodeling, provided a template of how many cabinets we needed, the type of counter tops available. Was available for appointments anytime we needed to go into the store. Has won awards for kitchen design. Really cares about his customers. Recommend him if youre looking to remodel the kitchen or bathroom which we are doing both. Kudos to Greg your one if the best salesman that we have ever had dealings with.

Home Depot is the worst at customer service. They have a real laid back passive demeanor when it comes to rectifying a situation. They like to have pow wows to figure out how they are going to help a customer get the merchandise they paid for but seem to come up empty handed about actually doing something about it. I spoke with at least 15 reps from Corporate and it absolutely made no difference whatsoever nothing was ever done but they did manage to take a bunch of notes about the situation that never amounted to a hill of beans. I will never purchase big ticket items from them again especially because of the third party they contract out too (Railway) that is even worse at customer service than Home Depot and for a company that specializes in delivery but refuses to deliver is absolutely astounding !!!!!! Never use these companies or you will be very disappointed and left scratching your head at the lack of PRIORITY, HONOR, ETHICS.

We had to wait a couple minutes for someone to help us with a product but everything else was great - clean store & friendly employees

Its a great place to buy quality tools. The staff isnt always helpful, (they seem to have the wrong people in certain departments most of the time) but today they were. I think we managed to pick up every item in the store without a tag on it, so checking out took awhile, but all in all, it was a pleasant trip.

Had what I needed. Great customer service. Great selection, well stocked.

Staff is friendly, but their answering service completely sucks since they went fully automated. Also you are lucky if you have 2 cashiers working during contractor peak hours of shopping.

Home depot never seems to disappoint! Their stores are clean and usually well organized and stocked, and as long as you have a general idea of what youre wanting to do you should have no problems finding it here!, even if you cant find something or need a little help their staff is more than willing to help assist you in finding all your d.i.y. needs!

The gentleman who helped us find our chest freezer was very friendly and knowledgeable. Then the delivery service was super fast friendly and even went the extra mile to put the door back on for me that I took off to get freezer in. I highly recommend.

The CSRs were very helpful. They had what I was looking for but unfortunately I had to return my items because they werent what i needed. That was my fault. Thank you to all who helped me

Had what I was looking for. Staff was helpful.

The employees are so helpful and knowledgeable about where to find what you need for whatever project youre getting done.

Found what I needed fast and plenty of help

Purchased a new Ramset TriggerShot Concrete nailer for use in putting up the frames for my basement finishing job.It seems that the tool has been on the shelf for a while due to the dust that was on the package when I grabbed it from the shelf. I cant wait to try it out for the first time. Thank you Home Depot, you always have everything I need to get for the jobs that come my way in my house.

Had to purchase a hedge trimmer. Purchased a Ryobi battery powered, 40 watt, with swivel handle. When we were looking a very nice gentleman came over and asked if we needed help and proceeded to give us the info we needed. His help was much appreciated. Will go back if I need any more yard tools.

Love going to home depot i need some 8 in deck screws and see what they had on sell and i picked up a new gas stove for 500 dollars

Very hard to get assistance was what I previously posted. Two days later visit was amazing. Associates would speak and ask if they could help us. The ladies in appliances and countertops was so friendly and knowledgeable. Sarah was able to work with us in picking out the perfect product.

I went to Lowe’s to get an in-line lint trap for my dryer exhaust duct and they didn’t have any available. Not that they were sold out, they literally don’t sell them. Home Depot sells two kinds. One of which is available in stores and another one online only. I looked up the product I wanted online and told the store search engine which location I was heading to and it told me that there was one available and what isle it was in and what bay it was in as well. Once I found the item I was looking for I was done and out the door. It’s really convenient to search specific items on their website and then go right where the item is on the shelf. I most definitely recommend this Home Depot location and will certainly check the website of each store next time instead of wasting a trip to one then heading to the other. I hope this review helps someone out😇

I like to go in here if it was easy. It’s not a bad place they have good materials. But got creeped out by some middle-age worker MALE with a mustache goatee thing. He tried to hit on me then he watched me from a distance the whole time I was shopping. Creeped me out I will not be going back. I don’t care what your preference is but when I tell you I’m not interested that’s poor management letting someone like that around After I said something the first time.

Melissa was amazing! She came running when she saw I was lifting bags of compost myself. She helped put all 7 bags in the cart for me and gave me directions for item I was looking for. She was very kind and nice with excellent customer service. If all staff at home depot was like her their sales would honestly go up tremendously. 5 stars for Melissa.

Masks are required to enter. An easy solution to your home improvement needs. The store well organized. If you find your home improvement needs online pay attention to the location listed on the website. The store is organized by isle and bin number. You can easily find your items using this system and expedite your shopping. The employees were pleasant and helpful with my project.

Dont buy the floor models at this store because when they take it apart they could careless what shape its in when it goes to the customer. The screws were stripped, the roof had deep scratches. Went to see the manager. The manager was very nice gave us a discount but the store didnt have any of the screws or hardware that we needed. Had to buy paint so the roof wood not rust. The person that sold it to us said it was in good shape. It probably was until the workers took it apart.

Home Depot always has what I need! Paint department is always helpful and lumber prices are finally going back down!

Always a good deal with fast and friendly service.

One of my husbands favorite stores. We have been doing a lot of diy home improvements so we have made a lot of trips to Home Depot. Reasonably priced and great selection.

They have everything you need for home improvement projects and its probably not their fault but prices are spiking.

Everything went well for me there, I had helped to unload my stuff, the cashier was great, my wait was not long in the return line

Ordered a charcoal grill. Wash supposed to be put together, said theyd these when it was done. I get there and grill was not together and was offered one put together with sun spots all over it. Ill put it together but I didnt plan on it

Everything we build or need to complete the task is usually bought from home depot!! Great prices and helpful friendly ppl ..we choose home depot for all our home n construction needs

Very helpful associates! I was wandering all around looking in all the wrong places. I ran into a couple of employees and asked them for help and help I got! They guided me right to what I was looking for and talked me through my decisions. Thank you so much.

They have a nice little sandwich shop outside the exit

Had everything I needed to run the 1 pex for my outdoor wood boiler

Used the tool rental service. Very helpful!

You know, its hit or miss here. I can buy something and get great service, or I can look around for an employee to help but they avoid eye contact. You take your chances.BUT - the worst part about shopping here is the boneheaded decision to put the lumber/pickup area right IN the entrance to the parking lot. And if that wasnt poor planning enough, the truck/tool rental area of the parking lot is right between the two front doors. Yes, in what would be the most logical place to park at the store. Why isnt that rental stuff at the end of the aisles by Portage Street? Its just freaking annoying to have all of those good parking spaces taken up by rentable Home Depot items.

Great place to go if you can carry ALL of your goods. Walked in the entrance and no carts. Walked to the other end of the store entrance and no carts. Im not a fan of doing a scavenger hunt before I shop. No sign of anyone wanting to assist me. It tells me Im unwanted.

Quin is awesome. What a nice guy! totally made my shopping experience.

Home Depot was great. Great and friendly customer service.

Very helpful staff in plumbing. Knowledgeable polite and attentive. Better than the other home improvement store in the same area.

Found everything fine big signs to show you where everything is.

Very nice atmosphere. The gentleman that helped us with appliances was awesome. Very knowledgeable and precise. I will definitely be going back....

Great place for all your needs for the job

Chaotic everytime. Parking lot layout is awful

The people can know a little bit more about their department thats all Im saying other than that it was okay

Pretty good pep.good service

Very nice I rode my scooty out there and they let me plug in for recharge while I shopped. 5 star service and attitude.

I ordered several lumber items on line, I have no other account with Home Depot. Confirmation was emailed to me that my lumber items were ready, at two different stores! I called to amend the error and was told I needed to cancel and re-order, the order couldnt just be switched between stores. I then received a phone call that said my receipt had been received by someone else and my order had been processed through a third persons Pro account. I do not have a Pro account and the person who was texted my receipt has no connection to me, either. I called the Canton store and was disconnected FIVE times without ever getting to speak with anyone. I called corporate and explained the situation and they promised to look into the issue and return my call. I left a message for the Canton store manager, and he called me the next day, with the promise of a thorough investigation. Our credit card has been involved in a few security breeches stemming from Home Depot, and that is my fear, as my purchase was attributed to two different people, that I dont know. It has been a week, no response from corporate, or the manager of the Canton location.

Went in got what I needed. I asked for help and she was more than nice.

Quality of live plants is questionable as is the care given to them.

Had all my project needs with easy in and out service!

Mark at the pro desk is literally always a life saver! All the employees at this Home Depot are seriously the best always above and beyond

Online ordering is an issue but local staff are very nice.

Good prices and a huge variety of everything home related.

The gentleman who helped me in electronics was excellent his patient knew exactly what I was looking for even though I didnt couldnt remember the name of the wire screws kept calling them wire tires it was great Ill definitely be back

Ive been to Home Depot plenty of times in the last couple weeks as I just moved into my first house and found out I needed A LOT. But one visit stuck out at this location. My fiancé and I went to buy a grill. We found the grill we wanted, and Skipper (at least, thats what was on his apron) helped us out! He was so friendly and made sure we were good to go up to us loading the grill in the car. He was able to find us a pre-built one so we didnt have to go through the hassle of trying to put it together ourselves. He took us up to check out, he helped load it into the car, and wished us a good day. He was beyond kind and friendly! The woman who was at self-checkout that night was super friendly and helpful as well. I love this Home Depot!

Employees are really kind, friendly, helpful, and know what they are doing. They always make sure we are being taken care of :) Very organized.

Always a lot to see, clean organized store. Close to Restaurants.

This is the second time I went to buy valves to put under my sink and for the toilet. Both times I bought 3 valves and someone in their infinite wisdom, put the wrong valve in the box. So I get all the way home and have the water off ready to replace all 3 and one is the wrong size. If you do not know, please do not put them in the package. Just leave on the self and hopefully a knowledgeable associate will put them away. And it does not even have all the parts

Another of your standard home depot locations. I find this store in particular to be a much better layout than other stores Ive visited. Its my go to for all quick home renovation items and more. The garden center is always fully stocked in the summer and provides some reasonably priced plants all around. Early spring to mid summer they also have a drive thru mulch purchasing area which is super convenient for bulk purchases. The tool section is another personal favorites of mine...tool brands such as milwake, makita, and their own brand husky plus many more. Ive found those three to be excellent choices however. This location is extremely busy though so I would recommend avoiding peak times like Saturday and Sunday afternoons.Overall a great location with plenty of selection for anything you may need hardware store related.

My checkout was good, I got my items. My issue is with the lady at the blinds section who saw me standing there waiting for help, yet stayed on her personal phone instead of helping me. When she finally acknowledged me it was a “do you want something?”. Thanks, I figured it out myself.

Im not sure who designed this store...but they need fired! Idk who decided it was a good idea to put the lumber pick up area right AT the entrance into the parking lot! It is ALWAYS congested...i cant believe no one has gotten run over b4 now! Once inside its good, nice employees...but never seem to find anyone when help is needed.

I go there quite often but I think they should have more checkouts open at times other than that I liked it but that right there among other places should work on that

Very friendly staff in both lawn and garden and customer service! Helped me out tremendously and didnt treat me like an inconvenience.

This is where I usually shop for materials. Easiest layout in my opinion. I know where everything is for the most part, if I dont its simple to find. Lowes and Menards make it difficult to find some items.

An Employee by the name of Haithem at the Portage Rd location went above and beyond to help me today! He was extremely helpful and courteous and I hope he is recognized for going the extra mile for Home Depot customers.

Very knowledgeable in the carpet section

Have the items reasonably priced

Absolutely the worst service staff and people I have ever dealt with.When your spending thousands on a hot water tank.After Being bounced from hot tanks to customer service back to hot tanksAnd i couldnt find not one sales staff who knew anything about them other than how to sell it.Finally a gentleman did sit down and at least go over some units.Now talked to installer and they recommended another unit.Tried to switch order with customer service.NopeHad to cancel order and go back and do it again in person

Workers were very helpful. Thank u

If I were more WOKE i would shop here more often...but not woke...

Didnt have the PVC pipe AND fittings I neededHad to go to Lowes

The cashier Stefanie was very helpful and super hott . Oh and I got a good deal on products

Daniel was great best experience I ever had at any Home Depot!!

Home Depot was busier than I have ever seen it! The good news is that we still got what we needed (home gardening, lattice, light fixture, water filters) and when we went up to checkout there wasnt a long line. We only had one person checking out in front of us! Staff was being polite and helpful! There were plenty of staff (wearing masks). There were plenty of hand sanitizer stations. I was not worried but I liked that they continue to stay clean! :)

Cool plants. I love their selection. On the minus side, we waited for quite a long time to get lamp wire cut for us. After speaking to a customer service representative twice and still not receiving satisfaction, we left to take our business to Lowes.

Workers here are really nice and helpful!! Walking through store and asked by different associates several times if I needed help. I dont get this type of service at ALL Home Depots.

Quick and efficient stop for supplies when an unexpected job came up.

Did curbside pickup. It was quick and easy!

Got a pretty decent deal on a DeWalt roll away but its the depot and I know they aint exactly crusading to keep the prices down so, I might as well be happy with it. I might even have done a little better by holding out until black Friday in a couple of weeks but it wasnt an option. Hate to be so cynical but it never fails that I feel I overpaid every time I walk out of that place, in spite of their warm and fuzzy commercials promising to save me a glittery fortune on all projects Im smart enough to have them supply for me. Not to mention the reassurance that Ill achieve professional level results by consulting with someone in an orange shirt while Im there. I cant count how many times Ive been in one of their stores and had another customer come up and ask me (of ALL people) for help due to their frustration with the help they got from an actual employee. In all fairness I have struck gold once or twice by coming across an individual who had knowledge AND experience and became invaluable for his (or her) help. But those folks never last and wont be there when you go back. Cant say as I blame em.

Great selection and location. Better than the other big home improvement stores around it.

Prices are a lot higher than Lowes

They came out and helped when i needed it. They treated us like humans not like the walmart workers

Absolutely the best home improvement store by far.

I had help with getting rocks and loading!

Staff very helpful, knowledgeable and aware of locations in the store.

They always have what I need at a fair price. Everyone working there wore a mask. 80 to 90% of customers were wearing masks properly. Employees were disinfecting carts.

Never buy there again.n canton store employees are rude,worthless, In sulting. Gave my 3000.00 to lumber liquidators 15 mins after I left. Your so called floor guy,needs to guard his tongue.

Friendly and helpful staff, organized and clean store. If I cant get to a mom n pop hardware store this is where I go. 👍

Smoker meat thermometer who knew? Thanks for the help and education

Nice plant Selection!

Helpful staff

The customer service was really good very helpful and efficient!!!

Had to ask 4 employees, who have me 4 different answers, before I could find hangers for garage tools.And at least 3 out of 4 werent wearing masks

Staff is friendly and knowledgeable. Place is clean.

They have everything and their way cheaper than lowes

Went here to pick up an item I ordered. I ordered part online had it shipped to the store to save the shipping cost.

Gentleman in paint department did an exceptional job in matching the stain color I needed. He was polite and courteous, unlike my experiences at Lowes. I will be back.

Purchased a reverse osmosis system and as soon as I got out to the car I forgot to look for coupons. I found an emailed coupon so I went back I to customer service just to realize it was expired. Mike, at the service desk was THE kindest person I have met. Good customer service and kindness really goes a long way.

Easy entrance and exit make this my favorite for quick in and out.

Its big and Evey row Is labeled . Should be able to find what you are looking for if not sold out

A conveniently located hardware store that can help with most home and property needs.

Bought carpet for upstairs bedrooms of the house and Sarah in flooring is an absolute gem to work with. Great store and highly recommend!!!