I have been to this establishment several times for different issues on multiple vehicles. They have consistently been professional, affordable and very fast with their service. They can also do engine repair & maintenance, not just tires & oil changes. I highly recommend them.
Amazing staff and family has trusted their quality of care on our vehicles from me all the way up to my grandmother. While your car is being serviced you can run across the lot to grab a biscuit and be back to a congenitally priced and quality service job.
Had read good reviews on Nextdoor, and they did not disappoint. I came in for an oil change, they immediately took my truck and were done in about 10 minutes. Extremely impressed. I will be going here from now on for other car-related jobs.
My tire sensor was alarming. I stopped to get it checked and was told I had a nail in the tire but it could be patched. I agreed with having the tire patch and drove home 5 minutes away and did not move until the next day at 10:15 only to noticed my tire that was repaired was now flat. I called and was asked if I have a machine to inflate the tire to be brought back in, I replied no. I was then told that the repair was in a bad placed and I needed to get a new tire. This should have been communicated yesterday not after I had a flat. Then I was asked if I wanted to order a new tire. Sounds like I was swindled, I replied no, I rather go back to my dealership.
Always great service, but unfortunately none of the staff were wearing masks and I was the only customer that was wearing one. I understand some may not agree with masks but I expect businesses to put customers first! Its important that I not be exposed to COVID-19 for work purposes so I was not happy about this.
In my opinion, these guys are honest, timely, and do good work. What more do you want?
My family and I have been going to Parkway since they opened. We absolutely LOVE Gordon. He has always been there to help in any situation.
Great Service
Hello fellow customers! Curious if this place is open on MLK Day? DO NOT call up there and ask; you will get a very sarcastic response from the store’s owner. It turns out that they are open but a simple, “Yes sir, we are open” would have worked just fine. Ladies and gentlemen, make sure you are valued wherever you may spend your money.
I knew better than to try this place again after my first bad experience, but I did due to convenience. I asked to have a trailer tire changed, Gordon behind the desk said ok and got up and walked away. Never took my information or name, never said drop it in a certain area, complete disrespect for a customer. I returned 8 hours later to find my trailer pushed out on the lawn and never touched. Never again with this loser business.
Excellent busines!!Picked up some type of interstate jewelry and my tire was going down fast. Luckily parkway was right there, excellent customer service, took care of me right away. Could tell all the employees quite professional and everything ran smoothly with each dept weather oil change or new tires. I travel that area of 55 a couple times a year and they are worth stopping to give them my business.I was quite satisfied with my experience
Fast service on oil changes.
Wonderful in and out in 15 mins !!!
Always great fast service
DONT GO HERE. Took my car to get a nail patched. A week later I did my own brake job and when trying to take off the tire they took off and on it was over tightened. Im guessing my tires lugs was tightened to over 250 foot lbs because it took a 4 foot long pipe and a 240 pound man to break loose my lug nuts. My car requires 80 foot lbs. This shop will make it impossible to change a flat tire and will do damage to your car by over tightening your lugs.
I have always been treated with professionalism and courtesy....plus they are quick...even when busy not a long wait 👌
I have always had a great experience at Parkway. Helpful and knowledgeable staff work quickly to get my vehicle back on the road. Highly recommend.
I use their quick lubes service. Very quick and professional in and out in 10 minutes
Great place! Fast service, competitive prices & great customer service... waiting area is pleasant and clean.
Contacted prior to coming by to inquire if this place can balance trailer tires. A gentleman said they would be happy to do it. Drove by (albeit on the way home, so not out of the way) and came to the desk to request it done. The associate said they never balance trailer tires and will not waste time or their weights in trying to balance them. Said trailer tires do not balance properly (which there may be truth to that). I didnt expect much of perfect balancing, it is a trailer after all, but wanted as much stability as possible to achieve even with imperfect balance since I haul with a small vehicle that can feel every trailer vibration. Associate promised to educate their staff on this, as I hope this saves someone elses time in the future. Ended up taking to Big 10 Tire on Dees Dr. and had them balanced within 30 minutes. Gave that business good feedback here. Giving this place 3 stars due to misinformation, but a credit for being willing to get all staff on same page. Thank you.
Have had oil changed here, and most recently a screw in my tire fixed. Although they do not honor coupons for Firestone, (oil change coupon) even paying full price here, I highly recommend using their services, with my oil change I was in and out total time 20 minutes. My tire took about 30 minutes total, and they were extremely busy. I had gone to a local competitor where my new tires are under warranty, twice that day and was told it would be a two hour wait. It was 20.00 to fix my tire in 30 minutes compared to free under warranty and waiting 2 hrs. For me my time was more important!! And lastly, I wish I remembered the mans name at the counter, all three occasions I have been its been the same gentleman, SUPER POLITE AND FRIENDLY, helpful and courteous, I will definitely continue to use this business!!! Absolutely recommend!
Great work and can be trusted to actually replace the parts you need replaced unlike other places that just want your money and doing change anything.
Ive used this store for about 3 years now and Ive never had an issue. They get me in and out quickly and the prices are reasonable. Theyve never tried to up-sale me on the dirty air filter or windshield wipers, they just do what I ask. I trust these guys.
Good service ! Gordon is a good manager! Owner is not very good ! He needs to learn to smile and I do a lot of business there along with friends and family, he is not good for Buisness! Rides around in golf cart look like he lost his best friend !
Top notch service. Gordon takes very good care of all our vehicles. Prompt courteous service. Highly recommend.
Trustworthy out standing shop at the best prices. Stop paying too much for your vehical services. I will always make a trip here to get my truck taken care of
Go see my boy Gordon
My boy Gordon and the crew always take care of me!
Great service every time. New favorites for auto service.
Place is very good and out very fast And Gordon is a good manager
This is not your average tire shop. They have real good prices on tires and they get the job done quick.
Parkway installed fuel filter, air filter, changed the oil, installed 2 tires and loaded 2 reactor tires in less than 1.5 hrs! That service manager, Gordon, kept everyone entertained in the waiting area.
Friendly, quick and honest. What more can be sought? Took away a star because moved auto care out.
Gordon Foil the Manager of this Store is to busy to actually know what goes on in the shop.They do try to get their customers Vehicle out as fast as possible and rThey dont try to sell the customer something they dont need unlike other automotive repair shops
Satisfied
Nice place quick service good work
Was turned away from their car wash for having a “dirty” truck. If dirty vehicles aren’t allowed at a car wash then what is? Will never return to their business. My line of work requires frequent car washes. Taking my business elsewhere.
Friendly staff and fast, excellent service!!!
Fast and easy to find, a little cramped in the waiting area.
Good service.
Great experience
Great service