user
Kia of Canton
41840 Michigan Ave, Canton, MI 48188, United States
Appearance
Kia of Canton
Comments
Ni
Review №1

We came in to lease my son’s first new car and Ricky did an AMAZING job of making the whole experience quick, easy, and efficient! He showed us all the vehicle features and made sure all our questions were answered. We came in and bought a new car, start to finish, in less than 2 hours! My son LOVES his new car!! Thank you to the whole Kia of Canton team for making this such a great experience!!

st
Review №2

Kia Canton service department is excellent at maintaining and repairing my vehicle.They are very personable and have excellent customer service.While I like dealing with everyone there Steve is just awesome.Steve Moore

Ha
Review №3

Stacy was fantastic, great with communication and explaining the process for me, the manager JR even upgraded me to extend my vehicle warranty for 10 years, sales was so fast Matthew was absolutely amazing. Would definitely buy from kia of canton again! Raises all around!!! Very good noodles!!!!!

Pa
Review №4

Fadi was my car salesman. He was so nice and friendly as well as the other staff! I bought my first car from him and the process was so fast and easy!

Le
Review №5

Harold from the Service center is awesome. Was super helpful and was clear from start to finish with the work that was being done on my car. Honest, professional, knowledgeable, and kind. If every dealership had a guy like Harold, folks wouldnt dread taking their cars in for service.

co
Review №6

Great experience, in the dealership and out Fast! Purchased a vehicle today and gotten amazing customer service on the side with is the frosting on the cake. Thank you very much Kia soul staff and the lady who helped us, Makenna Steed.

mu
Review №7

I had the best experience shopping at this dealership! Would definitely recommend, and a special thank you to fadi kashat, without you I would not have found my dream car!

Jo
Review №8

Recently bought a Forte from here, it drives smooth as silk! Makenna was very helpful in getting me in this car

Sh
Review №9

Its very small and they do not have a ton of inventory. Maybe call before going to see if they have what you are looking for is present.They are also adding a $5k addendum to select cars. Yes $5k extra. No haggling at the moment.The employees were nice.

La
Review №10

We went into the dealership for one vehicle and ended up with a different one but I am not disappointed. FADI KASHAT was so amazing and help us thru the entire process to get us in a vehicle that will work out awesome for our family.

Mo
Review №11

Thaddeus was great, very helpful with helping me with a affordable down payment

Ha
Review №12

Brought my car in for a simple recall, but turns out I needed new breaks and several other issues as well. Steve was incredibly helpful and was able to fix all the issues on my car the same day! Everyone there is nice and the waiting area is relaxing and quiet. 10/10 couldnt have asked for better service!

Er
Review №13

Its a small dealership that offers very personable interaction and experience. My decision to finally buy was 6 months in the making waiting for the time frame that was good for me and getting the vehicle in that I specifically wanted. I was kept in the loop and they treated me very well. Overall it was a good buying experience. Thaddeus was my salesperson and was always very helpful and the manager, JR, was was also great to work with.

Er
Review №14

Thaddeus was great to work with! Very helpful.

Ja
Review №15

The gentleman who helped me (Harrison?) made my experience that much better. Personality and familiarity is what keeps consumers coming back. I hope he is there when I return again.

Ja
Review №16

I had a wonderful experience with Ricky. He was very thorough and able to answer every question I had. He also went over every feature in my new Kia and made sure that if I had any other questions I could reach out to him. Overall, the best experience I’ve had when purchasing a vehicle. Thank you!

er
Review №17

Fadi was awesome he walked me through everything didn’t pressure me at all made sure I knew everything. Very customer friendly

Pe
Review №18

I highly recommend going here and seeing Thaddeus to get your next car he was very helpful and informative. One of the best experiences Ive had getting a car will definitely be coming back here when Im ready to get another car.

Li
Review №19

This was one of my first times purchasing a vehicle. Fadi Kashat helped and he was friendly and tried his best to find me a great deal. The rest of the staff was friendly and helpful as well. I would highly recommend to anyone looking to purchase a new vehicle.

10
Review №20

Big ups to Stacy Hogan! She was very polite and honest with me from the time I walked in and until the sale was final. She kept me updated and answered every question thoroughly. Keep up the hard work Stacy!

Me
Review №21

They dont really care about their customers, never return phone calls and the show cars are dirty. I was interested in purchasing a vehicle and because it was a minute past closing time they wouldnt let me complete the deal and said to come back after in morning but had said it would be detailed in the meantime. I even had to take a half day off work to get them the check and started to head to the store to find out they sold the vehicle already. This was extremely unprofessional and untrustworthy.

aa
Review №22

Fadi and Makenna were outstandingly helpful!! The purchasing experience was a joy. The whole team is excellent to work with - and they were a team - they all helped each other help us and made what can be a grueling experience an absolute joy!! Thanks to everyone at Kia of Canton!

Ch
Review №23

Great experience. Fadi helped me with the whole process. In and out within the matter of hours, and left with the car same day!

Ka
Review №24

All of the staff were extremely friendly, they all said hello and made sure we were taken care of. MaKenna S. our sales person, was extremely helpful and made sure everything was ready to go so when we got there all we had to do was sign and go!

Fl
Review №25

My visit to the Kia dealership was very pleasant. They helped a great deal in figuring out the differences in lease vs finance! They got me into a new Soul for a very decent monthly payment. Go and ask for Fadi Kashat! You won’t be disappointed!

St
Review №26

Went here to purchase a Soul and was blown away with the customer service. Thaddeus and two other gentleman I dealt with where amazing. Everyone was friendly and honest, and the process was fairly quick. I will be recommending this location for future purchases to my friends and family. Thanks everyone from Kia in Canton!!! PS.... I LOVE MY NEW CAR!! Get a KIA!!!

Ca
Review №27

McKenna made our experience great! Was super happy with our new car and the staff here was patient and understanding.

Di
Review №28

We really had a great experience working with Stacey Hogan, Matthew & JR Kennedy and the entire sales staff. Stacey worked with us all the time even though we are out of state buyers. She was prompt to let us know about the vehicle availability, payment options etc. When the date arrived for vehicle pickup, Beck picked us from the airport and gave us a comfortable ride to the dealership. Thanks Beck. Ricky greeted with smile in Staceys absence and made us feel comfortable. Jake went through all the technology and other important features on the vehicle. Matthew (finance manager) was very comfortable to work with, no pushy sales. Finally, JR talked about the importance of us doing business with them and made us feel really comfortable.Overall, we really had a great experience and the sales people made us feel very comfortable. We will definitely do business with them in future.

ma
Review №29

Fadi helped us find the best deal and provided us with all of our options to get the best financing. Cree is very welcoming!

sa
Review №30

Very nice guy, he help from start to end. Very helpful and great to have Kia Rio.

ky
Review №31

I went in for maintenance and they had me in and out quick great place I would recommend kia of canton to all my friends and family

Di
Review №32

Kia of Canton is like family. JR, Stacey and the rest of the staff are fantastic. We purchased 3 vehicles from them. Today our son got his first car and the process was really great. Thank you Kia of Canton!

An
Review №33

Fadi Kashat was such a great car salesman.. he made my experience so easy …he even delivered my car to me so kind … Kia of Canton you have a great employees… Matt Boucher made my paperwork signing so quick and Keegan detailed my car and made it beautiful …

Jo
Review №34

Very friendly helpful staff. I had a test drive scheduled and ended up getting the vehicle. Thaddeus was the sales agent for helping me through the process with trade-in. Due to the number of customers ahead of me, it took a little longer than usual to get through the whole process, but he kept very attentive, posted with updates, respectful, and courteous. Everyone was easy to talk to and very inviting. Matt (finance) also made the paperwork, a breeze experience. I would highly recommend it.

Ni
Review №35

Fadi Kashat provided great customer service! He was patient and kind with my indecisiveness and helped me to get the vehicle I was searching for! I love my Telluride!

Ni
Review №36

I love the great customer service of the staff. They get you what you want and then some! Everyone is very nice and they work as a team to get you the results you deserve. This will be my second lease through Kia of Canton and I plan to continue going back in the future.

je
Review №37

It’s a smaller dealership which was nice because it felt like I was dealing with a whole group rather than a cold transaction with a salesperson. everyone was Courteous, knowledgeable and friendly. I got a great deal in a great car.

Ta
Review №38

Stacy hooked me up she was very helpful and assured me confidence. I lost my car due to the flood and ask for a SUV and she delivered. The finance guys was amazing also!!!!

Ty
Review №39

McKenna was great during the whole process everyone on the sales team was very helpful and transparent already recommended seeing her to a few people looking for a new car. Will definitely be back when the time comes

Gr
Review №40

Great experience buying a used vehicle. Fadi was very helpful in facilitating the process and keeping me updated.

Je
Review №41

MaKenna made car shopping so easy. Picked up a 2021 Kia Forte GT line and I love it. Would definitely recommend anyone who looks for great customer service and amazing cars to Kia of canton.

Ja
Review №42

From the moment we stepped in the door, Fadi greeted us and helped us make a great decision on a reliable used vehicle. He was understanding, patient and honest.. RARE qualities to find in a salesman.Thank you Fadi and JR! I’ll be back.

Ti
Review №43

MaKenna was great and extremely helpful. She made my experience there wonderful and was very detailed while going over all of my features for the new car! Thanks again MaKenna and Kia of Canton!

Te
Review №44

This place is awesome. Great customer service throughout the whole staff. My salesman was very key to getting me into a vehicle comfortable and affordable! I’m so happy with my purchase!Special thank you to Ricky!

Ma
Review №45

Fadi is the best he had me in and out with a new car!! Best first car buying experience ever!

Wi
Review №46

This is the 2nd new car ive purchased from them in the past 2 years. They are absolutely amazing here. Excellent customer service. They work very hard to get you into the vehicle you need, no matter your situation. My salesman Ricky P was so helpful and worked vigorously to get me into this 2020 optima se. I highly recommend coming to Kia of canton for a new vehicle. Ask for Ricky, hes fantastic.

tr
Review №47

Fadi was very organized and professional. I would recommend and buy a car again from Kia of Canton.

Ke
Review №48

Excellent costumer service went over and beyond to make sure I was satisfied Im pleased to say Im happy owner of 2022 kia soul thanks a lot I highly recommend this place!! 🙂🙂

Jo
Review №49

Stacy Hogan was great! Excellent and warm customer service.

Ju
Review №50

Great experience, Thaddeus was very helpful in the process of getting my vehicle.

Am
Review №51

I was in a unique situation due to an auto accident and Thaddeus Harmon absolutely was patient with me and went above and beyond to answer questions I had. I went with Kia of Canton after an experience with another Kia dealership in the area. I found Thaddeus and the team at Kia of Canton were not pushy, listened and made a deal happen that worked for me. I can not recommend them enough. Best of all we were in and out in 2 hours !

De
Review №52

Great customer service from the staff. Thanks to Ricky and JR made purchasing my vehicle easy. Plan on buying from them in the future. Returning customer 3 time buying and leasing from Kia of Canton.

Jo
Review №53

We were so pleased with the experience we had at Kia of Canton. Ricky was awesome to work with. Very upfront and honest as well as low pressure, helpful and friendly. Highly recommend. Love our Telluride!!!!!

Ja
Review №54

Had a wonderful experience today getting a KIA Forte!Fadi Kashat is excellent, and took really good care of me.I was impressed!Mathew Baucher was great to work with, really helped streamline the whole process for me.You have a new repeat customer!

Cr
Review №55

Buy your car here!! I had a great car buying experience at Kia of Canton. The staff, was so accommodating, and my sales person, Stacy Hogan, gave exceptional customer service. I told her what I was looking for and she let me know when it became available. She went through the different price points with me, so that I knew exactly what I wanted as far as trim level.I was happy that I found the car I was looking for, the telluride, and I got a great deal on that and my trade in. The dealership is very intimate, and they all, Ricky, Matthew, and the manager all make you feel very welcome!Come here, I promise they will take good care of you.

Be
Review №56

Very polite and quick service, will definitely be going back again!

Dr
Review №57

Makenna rocked this sale, I am very pleased with my first car buying experience. The staff as a whole were awesome too, including the service team!

la
Review №58

MaKenna, Matthew and team made the buying experience fun and easy. They stayed over and dealt with multiple setbacks in my hurried purchase. Im excite to be part of the Kia Canton family!

Ka
Review №59

Took my vehicle in for a new key fob and programming. When I pick up my vehicle it felt as if rolling on blocks I don’t know what they did but I know for a fact my vehicle did not have any break out rotor problem when I took it in. The vehicle also has bad acceleration and received it back in same condition with service guy saying no transmission problem was found— vehicle is still under warranty so don’t know why their saying there’s no problem. I had several people test dry my vehicle without telling them about the bad acceleration and they all reported the same problem as I already knew. NEVER AGAIN taking my vehicle to that location.

Ma
Review №60

Friendly staff, clean building, good prices on vehicles.

Bo
Review №61

My car was taken in promptly at my appointment time and was completed quickly

La
Review №62

I was from out of town with a dead Sedona. They fixed it the same day. Couldn’t ask for more. They were great. Highly recommend

js
Review №63

Friendly staff. Everyone was nice and very attentive. My sales person was Thaddeus he was very helpful in helping me find my perfect car. Everyone was very easy to talk to an made sure I understood everything that was going on. Definitely recommend.

Ka
Review №64

Amazing customer service. I inquired whether a vehicle was still available and Stacy, sales rep. kept me on the phone until she could physically confirm they still had it. The sales process was smooth and all staff were extremely helpful and welcoming. Thank you Kia of Canton!

Ch
Review №65

Great experience at Kia of Canton! Thaddeus made sure I got the right car with the features that matter to me. Thanks!

Wa
Review №66

Salesperson McKenna Steed gave me excellent service. She was very patient as I searched for a car I would enjoy. 🙂

Ss
Review №67

Ricky Porter was an amazing sales consultant. Very informative on the car I purchased. I would recommend him to anyone looking for a new vehicle.

Je
Review №68

Thaddeus was awesome and went above and beyond during the whole process. He showed me all of the perks and tech upgrades on the Telluride and was extremely patient when answering my millions of questions! Great customer service throughout the whole process start to finish!

Am
Review №69

Although the vehicle I was inquiring about was no longer in stock, I was offered different options in a non-pushy manner, which I appreciate

Am
Review №70

I had my oil changed and ONCE AGAIN, Steve and his team were amazing. From the time you pull in until you pull out everyone at thus dealership treats you with the most courtesy and respect.. Thank you again, Kia of Canton.

Jo
Review №71

I had no issues with the service provided at Kia Canton. Mike explained everything about the service being provided and kept me informed all through the process. I was also pleasantly surprised to have my car washed at pick-up.

Sa
Review №72

Great experience dealing with Thaddeus and Fadi.

Ti
Review №73

This place was AMAZING!!! They were able to get me into a car for my first time ever at an amazing deal. If you go there ask for Makenna and JR and they will get you on the road and in happy tears. Must go to!!!

De
Review №74

Everyone was really nice and helpful MaKenna was a huge help and got me into a car quick and easy

Ta
Review №75

Best experience ever !!! Was very patient and understanding with everything going on and will most definitely recommend to family and friends !! Thank you MaKenna Steed & Matthew Baucher

An
Review №76

Great dealership with some of the best employees around. Ricky, Matthew, and JR could not have made our buying experience any better. Everyone here went above and beyond to work with us and ensure the buying process went smoothly. I could not recommend this dealership anymore. Ricky is one of the most personable car salesman I’ve had the pleasure of dealing with and was willing to talk through every question/concern I had. The same goes for Matthew and JR.

C.
Review №77

Came looking for a car advertised online but car was already sold. Wanted to test drive a car and check another car in used car lot. Was not allowed to test drive due to my name not appearing next to or under my husband name on the car insurance card.

E.
Review №78

Daughter had excellent service, fair on the trade in price. Ricky was a great and honest salesman.

R
Review №79

Let me start by saying, Ive been going to this location since 2007, in service there is a man named Steve who has been there since then and is the most honest service coordinator Ive ever dealt with. He knows how to talk to customers, and his mechanics to make sure things are communicated correctly. I go there to get all of my service done, oil changes, tires, and brakes. I trust these guys so much that I sent my son-in-law there, (hes 19 and didnt have quite the credit to get a brand new car, he didnt want to co-signer he wanted to do it on his own) J.R. in finance was amazing, he always is, he always has been. He will get you into a car and if he cant get you exactly the one you want he will find an amazing substitute. I wouldnt give such a great review if I didnt trust this place, lets face it, you spend a large chunk of your life in a vehicle.... I trust Steve in service, I trust J.R. in finance ....,do yourself a favor go see them!

Jo
Review №80

The service advisor Steve really is a knowledgeable person and hes helped me with my experience at the dealership. I would definitely will keep bringing my car back for service in the future

Am
Review №81

Great friendly service! I was able to make a next day appointment online very easily for an oil change and tire rotation. They had my vehicle ready in 45 minutes. I wish I had purchased my Kia here! They are so much nicer and accommodating than the Kia in Taylor!!

To
Review №82

It is always a pleasure whenever I need maintenance on my car they do a great job and I will definitely be back for the next car I buy! Thanks again to a great service department, you guys are the best.

Br
Review №83

All the Employees at Kia of Canton have always been very nice and accommodating.I have Leased 2 Kia Souls from this Dealership and have been treated very professionally by their excellent sale people.

De
Review №84

I bought my Telluride from here thanks to MaKenna Steed. I had let MaKenna know of my trim and drivetrain requirement via email. She was then instrumental in the follow-up and promptly let me know when the car was in stock. She was helpful throughout the buying process. Matthew Baucher, the Business Manager was very professional too. Given the hot cake that Telluride is presently (supply demand is indeed quite some thing) I would say I had a relatively easy buying experience at Kia of Canton.Service experience has been a mixed bag. For a mechanical problem the car had since delivery, I had to make few trips to the Service Center to get the resolution finally. They fixed the issue on the fifth visit and also provided a rental.

Lo
Review №85

I purchased a 2015 Honda CR-V after trading in my 2011 Kia. I was pleased with everyone I interacted with, including the Sales & Finance Reps and the General Manager. I would purchase another vehicle from this dealership, if I’m ever in the need of another vehicle!

Ka
Review №86

Well for starters I found a listing online for a car I loved yet when I walked inside the car magically became $1,000+ more which was highly disappointing. I was then told I would get a phone call when I could come pick up my car the next day and I had to play phone tag all morning to get any kind of answer.When I went to pick up my car I was told it would only take about ten minutes for me to fill out paper work and drive off of the lot. Well, ten minutes became two hours (luckily I have an understanding boss who let me come to work late) and I was told the reason I was waiting is because they were detailing the car.That is not correct. The car was not detailed. There were cigarette ashes inside of the car and it heavily reeked of cigarette smoke. When you opened the door you could see the dirt trail all around the door frame and it got worse from there but Ill save you the frustrating details. I was informed the detailing and care for the car was bundled into the price which was a rip off because I wound up doing it all myself. So to recap: There was faulty advertising, I detailed the car myself, called them until I was told I could show up to fill out the paperwork even though I was told numerous times I would get a call and got ripped off for all of it. 10/10 would not recommend ever. Lesson learned.

Va
Review №87

The sales and finance teams were so friendly and accommodating. I walked in as a stranger and left feeling like part of a KIA family. Stacy, Matthew, JR, & the rest of the Monday night crew went above and beyond. Because of their commitment to excellence, I will be a forever client. My sweet new ride is an additional perk. Well done team!!!

E
Review №88

I want to give KoC a higher star rating because my latest visit, on 7/2/21, was pleasant, efficient and swift (vehicle recall service). My service advisor was great! Hes personable and no-nonsense (which I appreciate).My first visit, on 6/28/21, was not as great. It was my first time visiting Kia of Canton (first time Kia owner) and I did not know how the service department functioned. So I parked and walked inside. I was told, pleasantly, to drive the vehicle into the bay area right outside of the service desk. There should be signage that says to do this because I cant imagine anyone who would think this is what you should do. Ok, I do that and Im greeted by the young woman in the service department. I notify her that Im in for an oil change, tire rotation and inspection for which I had an appointment scheduled. I also advised at that time that I had coupon from KoCs website. The response was very odd as if Id made the coupon on clip art, followed by Im new, sorry. Thats fine and I totally understand but the situation became very uncomfortable. So, naturally, I said ok, wellwhen should present the coupon? Also, it is available on your website if youd like to look it up. We move on from there.The service is performed, I pay and go out to my car. As always do, I check my oil and the general underhood condition following service (were all human and I used to work at an oil change facility so double checking is crucial. All looks well. I get into my vehicle (which has very light leather seats and surfaces) and notice dirt/smudges/prints in many places. To not be that guy I just went inside, got paper towel and wiped everything down. Great! No need to create a situation. Well, then I notice that my oil change sticker/reminder isnt in place. I go inside and ask if this is something that KoC provides, service guy says yes and shouldve been placed. No problem, they send the technician out who performed the service to place the sticker. He apologizes...I understand. (This does cause concern however, on what else was perhaps forgotten that I cant readily see...e.g.- was the filter cartridge changed I can only trust that it indeed was.I ask the technician about the maintenance reminder computer and to my surprise, he gets a bit snippy: I said Ill take care of that as well. Well, that wasnt actually my concern- I was asking about the system because all of my previous vehicles had oil change lights/messages that were unable to be manipulated (once you reset them to 100%) whereas the Cadenza (and perhaps all models from the company) has Maintenance Reminders that are completely configurable. I was simply trying to understand this new-to-me system. That day, I left with a very bad taste of the dealership but I did not want to impulsively review as I knew Id be returning for the recall service.I will, perhaps, update the star rating upon further/future visits and their experience. *Also, the oil change service cost is quite inflated.

Ah
Review №89

Waiting time was fare and the service was excellent

Et
Review №90

Go see Ricky! He will take care of you and get you the best price for your trade in.

cr
Review №91

I’m so happy for my new car I wasn’t expecting to get a 2021 new car with bad credit with no cosigner...I am so thankful for Kia canton..... Go to Kia canton for your new car.

Bs
Review №92

Great customer service.

Po
Review №93

I work with Ricky on getting my new 2021 Kia Fortae he was so helpful and knowledgeable and answered all the questions I had.

je
Review №94

KIA of Canton is amazing! Not only did Ricky and Matt help me get into the car of my dreams but they really do care about their customers. After I purchased my vehicle, it was vandalized the very next day! JR and the wonderful people at KIA of Canton managed my damages and presented me with the most beautiful graduation card. I will always get my cars from KIA of Canton, they are not just car salespeople, they are truly genuine. Trust me, get your car from here!

To
Review №95

Thaddeus was super helpful and informative. Got me something even better than what I came in for.

Ia
Review №96

Really good service. Bob from services will save your life if needed. But prices can be pretty high. I saved $150 buying a side mirror online and having it replaced elsewhere.

Pa
Review №97

Thaddeus, Matthew, and J.R. all went the extra mile for me when I suddenly found myself having to lease a car after mine was totaled in an accident. I wasnt planning on getting a new car payment so I had a lot of anxiety about the process and a LOT of questions. I was never made to feel as if my questions were excessive. They helped me navigate my fair credit number and helped me provide what I needed to help the bank decide in my favor in a timely manner.Despite a few bumps in my finances, I found a car that I LOVE! Ive never loved a car before! My kia xls has so much BANG for my buck! I cant believe how powerful this sedan can be! I am a kia owner and I will always take my business here. Thank you all for making the process fun. You can quote me... I dont want white!Current owner of a beautiful snow white car! LolI highly recommend kia of Canton, and if you get the opportunity to ask for these gentleman by name.... you wont be disappointed!!!Pam Robbins

Ma
Review №98

Worked with Ricky and Matt. Extremely professional and a total pleasure to have come in contact with. Worked with me, since I had to wait on insurance from an accident I had been in. Love the 2018 Kia Sportage I bought there.

Ia
Review №99

Thadeus made buyi g my toyota carolla a breeze. 10/10 Customer Satisfaction

Mi
Review №100

Our buying experience was great. Ricky was very attentive, efficient and professional.

Information
100 Photos
100 Comments
4 Rating
  • Address:41840 Michigan Ave, Canton, MI 48188, United States
  • Site:https://kiaofcanton.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-website&utm_content=website_button
  • Phone:+1 734-397-9900
Categories
  • Kia dealer
  • Auto body parts supplier
  • Auto repair shop
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:10AM–3PM
  • Wednesday:Closed
  • Thursday:9AM–9PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–9PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations